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Well Done Madam

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Submitted By wolelbs
Words 1291
Pages 6
11/27/2015 2014-19-E-858 | Oluwole Adeoti |

WELL DONE MADAM | NEGOTIATION TERM PAPER |

WELL DONE MADAM | NEGOTIATION TERM PAPER |

TABLE OF CONTENTS Page
Intro
Strategy and Tactics employed by Mrs. B ………………………………… 3
Negotiation Strategy …………………………………………………………….. 5
Types of Negotiation Strategy …………………………………………………… 5
Negotiation Tactics …………………………………………………………….. 5
Types of Negotiation tactics …………………………………………………… 6
Conclusion
Reference

Introduction
Negotiation is a means through which differences are being settled. This usually involves communication between two or more people, parties who intend to reach a mutual beneficial outcome, have points of difference to resolve, trying to gain advantage for an individual or a group or get an outcome that will satisfy various interest. Through negotiation, compromise or agreement is been reached while avoiding argument and dispute and it is aimed to achieve most favorable result for the position that that the negotiator stands for.
The case well done Madam is centered on negotiation between the protagonists Mrs B and the Airport police, how she used her negotiation skill to secure the release of her driver and the company car without been booked and paying the appropriately charges.
Monday, Mrs B driver had wrongfully parked at the Airport entrance against his boss wish and was arrested for illegal parking by the Airport police. Mrs B noticing this from distance used negotiation process and tactical maneuvering to gain advantage over the security official and secured the release of her driver.
Ethically, many might question the tactics employed by Mrs. B, her approach might not be in conformity with best practice but it was very effective in diverting the Airport police attention from the real issue, enabling her to plead for the driver and in the process, preventing the driver from

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