...Work of Westin Words: _5000____________ Date due: 09/08/2011 Date Submitted: 09/08/2011 Declaration: I declare that this assessment item is my own work, except where acknowledged, and has not been submitted for academic credit elsewhere, and acknowledge that the assessor of this item may, for the purpose of assessing this item: Reproduce this assessment item and provide a copy to another member of the University; and/or Communicate a copy of this assessment item to a plagiarism checking service (which may then retain a copy of the assessment item on its database for the purpose of future plagiarism checking). I certify that I have read and understood the University Rules in respect of Student Academic Misconduct. Date: …....…/……....…/…….. 1. Signed: ………….…………………………….. …………………….. Date: …....…/……....…/…….. 2. Signed: ………….…………………………….. …………………….. Date: …....…/……....…/…….. 3. Signed: ………….…………………………….. …………………….. Date: …....…/……....…/…….. 4. Signed: ………….…………………………….. …………………….. Date: …....…/……....…/…….. 5. Signed: ………….…………………………….. …………………….. NOTE: It is considered Academic Misconduct to SIGN ON BEHALF OF ANOTHER STUDENT. MARKER TO COMPLETE Date Submitted: ________________ Mark/Grade: Comments: 2 Letter of Transmittal 8th August, 2011 Anahita Ahmed Course instructor, Bus201 BRAC Business School 66, Mahakhali, Dhaka 1212 Subject: Submission of a term paper on Westin Hotel. Dear Madam, With due respect, we would like to submit our assignment on “Team work of Westin Hotel Dhaka”...
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...The Westin Hotel is located at 43rd Street and Eighth Avenue. It almost covers a whole block from 42nd Street to 43rd Street and half a block from Eighth Avenue to Seventh Avenue. The building can be seen as a skyscraper, and the style is very modern and international. Glass has predominated the facades of the Westin Hotel Building, and it is the one of the main materials using for this building, as well as steel and concrete. The building has 45 stories. Most features of the tower characterize it with postmodernism. Some of the features that link the building to post-modernism include the use of irregular colors, and the stress on sustainability through the choice of building materials and design. The surface of the building exteriors is flat....
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...Westin Resorts and Six-Sigma Six Sigma’s impact in the service industry, high quality products and performance are a top priority for any company. By implementing total quality management systems, businesses are seeking to improve the effectiveness of their performance. “Six Sigma is a process created to eliminate or reduce variations in the operation process”(Jacobs & Chase 301), often used in manufacturing industries. Through Starwood Hotels and Resorts, one of the top companies in the hospitality industry, Six Sigma has expanded to an industry that provides customer service as product. This paper seeks to explore how Starwood Hotel and Resorts, in specifically Westin brand has implement Six Sigma into their operations by identifying the procedures and the impact on their performance in Westin’s practices. Starwood Hotels and Resorts (HOT) is an American company founded in 1969 and formed as a corporation in 1980. As of December 2012 this corporation owned, managed, or franchised 1,162 properties under nine different brands, and reported $5.62 billion in revenue for 2011 and $6.32 billion for 2012. Westin Hotels and Resorts is the largest and oldest brand in Starwood Corporation, with more than 185 properties around the world. (Starwood Hotels and Resorts Worldwide- Westin) In 1986 Motorola created a system with the purpose to improve the effectiveness of their performance; it was named Six-Sigma. This quality technique uses statistical methods and quality management...
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...Starwoods Number of Rooms I) Sheraton 1) Sheraton Birmingham Hotel 757 2) Sheraton Anchorage Hotel & Spa 370 3) Sheraton Wild Horse Pass Resort & Spa 500 4) Sheraton Crescent Hotel 342 5) Sheraton Phoenix Downtown Hotel 1000 6) Sheraton Desert Oasis Villas, Scottsdale 300 7) Sheraton Phoenix Airport Hotel Tempe 210 8) Sheraton Tucson Hotel & Suites 216 9) Sheraton Agoura Hills Hotel 280 10) Sheraton Anaheim Hotel 489 11) Sheraton Park Hotel at the Anaheim Resort 490 12) Sheraton Carlsbad Resort & Spa 250 13) Sheraton Cerritos Hotel 203 14) Sheraton Garden Grove - Anaheim South Hotel 285 15) Sheraton La Jolla Hotel 252 16) Sheraton Gateway Los Angeles Hotel 802 17) Sheraton Los Angeles Downtown Hotel 487 18) Sheraton San Jose Hotel 229 19) Sheraton Ontario Airport Hotel 164 20) Sheraton Palo Alto Hotel 346 21) Sheraton Pasadena Hotel 311 22) Sheraton Sonoma County - Petaluma 183 23) Sheraton Pleasanton Hotel 170 24) Sheraton Fairplex Hotel & Conference Center 247 25) Sheraton Grand Sacramento Hotel 503 26) Sheraton Mission Valley San Diego Hotel ...
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...September 18, 2012 Mr. Patrick Heck Deputy Chief Financial Officer Denver International Airport 201 West Colfax Avenue Denver, Colorado 80202 Re: The Westin Denver International Airport – Denver, Colorado Dear Mr. Heck: Pursuant to your request, we have conducted a study of the potential market demand and developed a statement of the estimated annual operating results for a proposed 519-room Westin hotel (the “Subject”) to be located at the south terminal of the Denver International Airport (“DIA”) in Denver, Colorado. Throughout this analysis, we formally refer to the Subject as The Westin Denver International Airport. The development of the Subject hotel is expected to be financed through the issuance of tax-exempt bonds coupled with some form of public subsidies/guarantees/loans. This report has been prepared for use by the Denver International Airport and its financial advisors in determining the estimated annual operating results of the proposed Subject. The conclusions set forth in this report are based on an analysis for supply and demand for the transient lodging market in the Denver-Aurora market area as of August 8, 2012, the completion date of our fieldwork and primary market research. As in all studies of this type, the estimated results assume competent and efficient marketing and operational management, and presume no significant change in the status of the competitive lodging industry from that as set forth in this report. The terms of this engagement are...
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...Case: Westgate Hospital Matthew Martinez Adams State University 1735 w Burlington place 80221 Understanding influencing tactics is the importance of addressing these two questions between supervisor and employee. The power of influence tactics appear to be the back bone managing. If we think about what influence does on a daily basis and incorporate that to world of managing, I bet we see many correlations and different ideas of thought. When I think of influence I think of peer pressure. Growing up we all saw the campaigns, ‘Say No To Drugs” and for some reason that had a great deal of influence when young men would ask me to indulge in such activities. What also comes to mind are leaders, say the President of The United States, who leads by example and people either follow or rebel. Every day I hear how hero’s and mentors motivate youth by giving them something to strive for, how mentors guide new employees to become exemplar leaders. “Influence is necessary to sell your ideas, to gain acceptance of your policies or plans and to motivate others to implement your decisions” (Yukl, 1990). When I begin to think of managing the most fundamental concept would be, how do I influence my subordinates to get the best work I can from each and every one of my employees? A model of power and influence rest on behavior in the model by Yukl and he states that the goal is to emphasize a complete influence on behavior instead of imposing power. Yukl argues that merely having power...
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...South Carolina Department of Revenue Data Breach: What Went Wrong May 19, 2013 In November of 2012 the South Carolina Department of Revenue Suffered a Major Systems Breach. This data breach lead to over 3.8 million South Carolina and 1.9 million dependents having their Social Security numbers with over five thousand credit card and bank account information exposed to hackers (Westin,20012) . Along with this vital information this hacker or hackers gained access to over 44 servers, and installed 33 pieces of malicious software or malware for short (Westin, 2012). By, the hackers installing the malware on to the servers the hackers where able to go undetected by the department of Revenue, until the local law enforcement brought evidence to the attention of the director about a few identity theft cases (Westin, 2012). After a serious system breach such as this one the victims and the public want to know how could this have happened? After an investigation is was discovered that the hackers gained access to the system due to an employee opening a virus infected email. This is also called a Phishing attack. These types of attacks happen when hackers send fake emails with mal ware and spyware attached to it (Security 4 Web). Upon opening this email the employee unknowingly let a hacker into the data systems allowing them access to all personal and financial information to the citizens of South Carolina. Along with the Phishing Attack There are other factors that were involved...
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...properties under its nine owned brands. * Westin * Sharton * Four Points by Sharoton * The Luxury Collection * W Hotel * St. Regis * Le Meridian * Aloaf, a vision by W Hotel * Elements by Westin Started out as starwoods lodging, formed by real estates of starwoods capitial to take advantage of the tax break. Starwoods lodging owned a numbers of hotels around north America In 1994 the Westin hotel company was bought over, from japan Aiko company In 1998 Starwoods buy over the Sharton, Four points by Sharton and The Luxury collection from ITT 1995 Starwoods launched the W Hotel 2005 Sept Starwoods launched The Loaf, based on W Hotel, cater to business travelers In 2005, Starwood purchased the Le Méridien brand Starwood began selling a number of its company-owned hotels, instead focusing on becoming a management company and franchiserfor its current and future hotel brands Starwood also has customer contact centers (CCC) all over the world. A new CCC was just opened in Wichita, KS. This makes it 10 CCC worldwide.( Austin, Texas; Fall River, Massachusetts; Lancaster, California; St. Thomas, Ontario, Canada; Cork, Ireland; Singapore; Tokyo, Japan; Guangzhou, China; and Gurgaon, India) WESTIN Starwood's largest upscale hotels and resorts brand. It was bought by Starwood in 1994 and is also the oldest brand within Starwood, dating back to 1930. Rapid growth and name changed to Westin Western International Hotel, cooperate structure...
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...Running Title: Internal Control and Other Risk Internal Control and Other Risk University of Phoenix Internal Control and Other Risk Kudler Fine Food is very concern with the company internal control and risk evaluation. The company has put much time and money into ensuring Kudler is well protected. The company has hired an accountant firm to ensure the company has covered all their bases in dealing with risk an internal control. The company is fully concerns with making the most of what technology has to offer them as a company. Management needs an analysis on the risks in the system, which also identify of the risks and internal control points, which should be incorporate through the controls and risks into the flowcharts. The flowchart has been design to include and mitigate the risks associate with internal controls. An evaluation relate to the application concerning the system internal controls will be review and a full discussion of the other controls that may be need which are outside the system. Analyze Risk in the System The first risks in the system that was identified as directly related to software that would provide much more control...
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...Welcom e - Already a m em ber? [ Sign In ] My Itineraries My Account Customer Support Online Check-in Feedback Français Cancel My Hotel Booking Home Flights Vacation packages Hotels LAS VEGAS DEALS DISNEY Car rental Cruises Things to do Insurance Mobile Like 243k Your Trip to Oranjestad, Aruba Sat 5/Oct/2013 - Thu 10/Oct/2013 | Total price: C$2,309.27 Trip Summary Halifax to Oranjestad Your flight and hotel were added to your trip. Sat 5/Oct/2013 - Thu 10/Oct/2013 Return: Arrives on 11/Oct/2013. 1 Ticket: 1 Adult Change Flights Show Details The Westin Resort & Casino, Aruba Sat 5/Oct/2013 - Thu 10/Oct/2013 1 Room: 5 nights Flights October 5, 2013 - Departure Halifax 1 stop Toronto Total travel time : 9h 45m Flight + Hotel C$2,636.24 -C$326.97 Total: C$2,309.27 All prices include taxes & fees and are quoted in Canadian dollars YHZ 8:00am Air Canada 607 Economy/Coach (M) YYZ 9:27am 2h 27m Your Savings Layover: 2h 13m Toronto Oranjestad 5h 5m Best Price Guarantee Congratulations! You're getting the lowest possible rate. We guarantee it. YYZ 11:40am Air Canada 1294 Economy/Coach (M) October 10, 2013 - Return Oranjestad AUA 4:45pm 2 stops Newark Total travel time : 17h 33m 4h 52m AUA 2:59pm UNITED 1039 Economy/Coach (L) EWR 7:51pm Important Trip Information We want you to know this trip has the following restrictions regarding your flight and hotel. Layover:...
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...>_ . - k;,&.$&.+f4rtrtil Clzapteu 3: Case Studies The Westin Hotel San Francisco h r p o r t S u n Francisco, Cal$ynia Key Purchases Long-life light bulbs and electronic ballast. the vear, stores are remodeled for both current and new tenants. During this process, construction barricades are used to cover the storefront entrance and limit access to the area under renovation. The change to reusable construction barricades was initiated in 1995. 2 . Who Initiated the Change and Why? The management of MissionValley Center wanted to find a construction barricade that was durable, attractive and most importantly, inexpensive.The standard practice was to use construction barricades made of plywood, metal or gypsum. This type of barricade was used once and disposed of along with other materials generated during renovation.The average cost of the single use barricades was $45-50 per liner foot. Who lnitiated the Change and Why? In 1995, the Westin Hotel San Francisco Airport developed a comprehensive Environmental Plan. Based on this plan and cost savings calculations, the Hotel's Facility Engineer initiated the purchase of long-life light bulbs and installation of electronic ballast. Although they cost more initially, long-life light bulbs use less energy, generate less waste and need to be replaced less frequently thereby cutting labor costs. The electronic ballast were used to replace magnetic ballast, leading to increased lighting efficiency and reduced...
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...2nd Annual India Commercial Vehicle Summit 2013 4th - 5th April, [Westin Hotel, Koregoan Park]Pune, India Company Name Name Job Title A Raymond Fasteners India Private Limited A Raymond Fasteners India Private Limited A Raymond Fasteners India Private Limited Alicon Castalloy Limited Allied Nippon Limited Allied Nippon Limited Allied Nippon Limited Alpha Drivers R and D Center Alpha Drivers R and D Center AMW Motors Limited AMW Motors Limited AMW Motors Limited AMW Motors Limited AMW Motors Limited Andhra Pradesh State Road Transport Corporation Andhra Pradesh State Road Transport Corporation Andhra Pradesh State Road Transport Corporation Anhui Jianghuai Automobile Corporation Limited (JAC Motors) Anhui Jianghuai Automobile Corporation Limited (JAC Motors) Anhui Jianghuai Automobile Corporation Limited (JAC Motors) Anhui Jianghuai Automobile Corporation Limited (JAC Motors) Arai Arai Ashok Leyland Limited Ashok Leyland Limited Manish PADHARIA Pankaj GAUTAM Shibu APPUNNI Shekhar DRAVID Anand PATIL Devender KUMAR N C AGARWAL David JACKSON Suresh WILLIAMS Anurag KHARGONKAR Dhananjay KALE Jitendra JASANI Shamprasad PONKSHE Vivek SONAR K Chandra SEKHAR K Venkat RAO S Ravindra BABU Henry XIA Jack ZHANG Jina KANG Jina KANG D J KULKARNI M R SARAF Hitesh SHARMA Nitin KARULKAR Managing Director Area Manager Assistant Manager – Business Development Vice President - Business Development Assistant General Manager - Marketing General Manager (Marketing) President and Chief Executive...
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...Companies and their views on social networking, right or wrong? Jonathan Lee Over the past few years social networking has started to grow into a bigger entity, almost now to a cultural level. It’s now to the point where younger children have started to use these forms of social networking such as Facebook to connect with friends or to update what they are currently doing. For example with Facebook, its main function is to keep people connected and intertwined to ensure that friends are able to know what each other are doing. And to do this they either make a status update, post a picture or a video, and even making new friends with someone thousands of miles away. But what happens when adults such as you and I start to use this kind of technology in a different way, instead to perhaps say something positive or negative about our place of employment? What if I were to say something bad about my boss or a co-worker, is the company obligated to discipline even though I had made this comment outside of work technically off the clock? The bigger question is if I do get disciplined, does the company have the right to do so? This is something that companies have to deal with on a regular basis now, and has become a very big problem for not only the companies but for too it’s employees. There has been a plethora of cases in which an employee had posted something negative about either a co-worker or the company and that employee had faced disciplinary consequences in doing so. Now...
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...Abnormal Psychology and Therapy Paper Brenda Foster PSY 300 General Psychology May 6, 2013 Laurel Taron Abnormal Psychology and Therapy Paper Society’s view on normal and abnormal behavior is constantly changing. What one person views as normal another will view it as abnormal. Normal or abnormal behavior may be determined by social or cultural context. What a person does in one country may be completely abnormal in another country. Society may have its own version of the standards of normal but the mental health professional has to determine and define abnormal behavior and determine if the abnormal behavior will constitute as a mental disorder. The study of psychopathology is, “the scientific study of the origins, symptoms, and development of psychological disorders” Hockenbury & Hockenbury, (2001). Psychological or mental disorders are defined as, “a pattern of behavioral or psychological symptoms that causes significant personal distress, impairs the ability to function in one or more important areas of life or both” Hockenbury & Hockenbury, (2001). The determination of behaviors or a pattern of symptoms that constitutes a psychological disorder can be diagnosed with a disorder only if the patient has specific criteria from the Diagnostic and Statistical Manual of Mental Disorders, DSM-IV, which was published by the American Psychiatric Association (1994). The mental health professionals have a “common language for labeling mental disorders and comprehensive...
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...and through their subsidiaries. Brand names includes following: * St. Regies: A luxury full service hotel, resorts and residences is for connoisseurs who desire the finest expression of luxury. They are located in the ultimate location within the world’s most desired destinations, important emerging markets and to be discovered paradises. * The Luxury Collection: The group of unique hotels and resorts offering exceptional service to all clientele. To give world of unique, authentic and enriching experiences to each destination that captures the sense of both luxury and place. * W Hotles: Upscale full service hotel, where iconic design and cutting edge lifestyle set the stage for exclusive and extraordinary experiences. * Westin: Hotel provides innovative programs and instinctive service which transform every aspect of guest stay into experience. * Le Meridien: A Paris born hotel brand aims to target the creative minds that are eager to learn something new and see things in different light. * Sheraton: The largest brand serving needs of upscale business and leisure travelors worldwide. * Four Points: A selected service hotel delights self sufficient traveller with what is needed for greater comfort and productivity. * Aloft: Small scale service hotel which provides vision of W hotel to every category of travellers. * Element: More towards extended stay hotel provide space to live in modern upscale industry and feel to be comfortable. Company’s...
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