Premium Essay

What Managers Really Do

In:

Submitted By Nilushah
Words 449
Pages 2
The Manager’s Job Folklore and fact BY HENRY MINTZBERG The above article by Henry Mintzberg enlightens us on what managers actually do. The article differentiates between the traditional myths and actual facts about manager’s role. Traditionally it is thought that a manager’s job is based on four basic aspects: planning, organizing, coordinating and controlling which may be true however the author argues that these aspects only cover a part of manager’s duties. Explain how the structure of comparison (in the article). Mention author’s focus points such as communication, ethics, etc. Managers’ extensive use of verbal media helps to explain why they are reluctant to delegate tasks and are damned by their own information system to a “dilemma of delegation” – to do too much or to

delegate to subordinates with inadequate briefing.
As an example the author argues that a manager is the person who is under pressure all the time, he has to deal with multiple things going on in his mind, a manager has to keep an eye on each an very employee or sub ordinates he is working with and also pay attention to the surroundings in which he is working. This is one of the facts about the managers where else the folklore is that managers are systematic planners.
A good manager always motivates his employees and keep up a good verbal communication with his peers and subordinates, he keeps up a healthy atmosphere at the work place, because through efficient communication a manager can obtain more verbal information and act efficiently and in a timely fashion.
The author emphasizes on effective communication as a basic input of decision making for the manager; as he is the central nerve of the system. A manager has all the information for

Similar Documents

Premium Essay

Modern Managerial Myths

...There have always been many myths surrounding management as a profession. During the 1800s, the manager was portrayed as a “foundry proprietor”, whose task was to build solidarity among the employees, and get everyone to “pull together” (Nilson & Åberg, 2007). This changed drastically during the 1900s, and the industrialization came to require a completely new type of leader. A manager generally possessed a high degree of technical knowledge (ibid.). However, the tayloristic view of management was soon out rivaled by the “human relations movement”, thus once again requiring a new type of managers, now more focused on building interpersonal relationships with the employees (ibid.). At least, this is what the large plethora of management literature has taught us. Hill (2003) discusses what “it really means to manage”, questioning some of the classical myths surrounding the notion of management. Myths like the managers’ source of power (formal authority), focus (managing one-on-one) and essential competencies (technical) are contrasted with evidence from the reality. However, as mentioned by Hill (2003) in the preface, “increasing globalization and significant demographic changes in the workforce” has lead to drastic change, affecting both managerial myths as well as their reality. The aim of this paper is to discuss Hill’s (2003) managerial myths and reality (se exhibit V-2 “What It Really Means to Manage”, p. 268), and whether Hill’s reasoning is still relevant. The paper primarily...

Words: 1495 - Pages: 6

Free Essay

Emotional Intelligence

...quotient is something I do not feel comfortable speaking on regarding another individual. I feel like this is a perception or judgment that cannot be measured by just observing an individual a few hours a day. My manager grasps the knowledge it takes to supervise but she limits herself in what she chooses to do in order to become a better manager. I am really not sure how to articulate what it is I am trying to say. She is a smart person and experienced but I feel she doesn’t go the extra mile to understand what it is we do so she can better assist us with our work. When anyone on our team has a job related question regarding our day-to-day function she cannot answer it. She has to always refer us to others. I feel that she should take the time to learn what it is we do and how to do it. Some of our teammates have voiced that she should be the first one in our training classes when they are scheduled. She’s smart in many aspects but when it comes to what and how we do it I would have to give her a 3 as IQ score. Emotional Quotient: 8 Managers have to be very good and managing their emotions. In my career I have never been in leadership position but this is one area I actually empathize with managers on. My manager is very good at this. The only reason why I want give her a 10 is because I do not believe any one is perfect. Although in my opinion she is not good at what our job function is she is good at making decisions in what would be an otherwise stressful...

Words: 1158 - Pages: 5

Premium Essay

Business Ethics Reflection

... Business Ethics Reflection In today’s world there are so many situations where an individual may have to stop and think about which decision would be the best to make, obviously the best choice and ethic choice is to do the right thing in any situation. However the situation may be that doing the right thing may not have the best result for the person, but this really depends on the situation. When concerning making ethic decisions most people do the right thing without thinking because that is how they were raised. Most people do not think about how they were raised depends on how they make their decisions, but it really does. If you are used to making good decisions because of how you were raised, you will most likely continue to make those decisions, but if you grow up making bad decisions you will most likely continue on that path of the bad decisions. As in a workplace ethics are very important because there are tons of issues that come up in workplaces everyday. Ranging from pay-related issues, family and so on. What many people do not realize is that many of these problems are closely related to person’s morals, which is what they think is right. People will make decisions based on what they are comfortable with because they are so used to making the same choices otherwise. A few years ago I had worked at a Burlington Coat Factory, I enjoyed working there after I had become used to it, and continued to get along with my coworkers...

Words: 1334 - Pages: 6

Premium Essay

Titit

...behavior is doing what is against the unethical like doing what is opposite of ethnical like a management who is ethnical will do what is wrong or cross their limits, there are few reason that most of managers to that kind of things like the areas like Authority, Power. Handling information, Influencing the behavior of other and Setting goals, well where the company owners are expecting for the managers to be trust full and have a good relationship with their employs but that wouldn’t help them. Some of examples that unethical managers do is like taking there workers out for dinner and treating them out for their personal reasons and if the workers refuse they will keep a eye on them because they have the power and authority to do so or even using a really expensive company things for their personal reason like using a company jet to fly to a city and then come back straight but instate of that they fly to their hometown and that wrong to do so. Where ethical managers will do what is right with the company rules and no using the company property for their uses or using their power to do what they want in the company or ask their works to do so, and be a fair and loyal manager to their workers and giving bones to who works for and no looking at the persons look or anything else. Managers must also be careful to behave ethically in the way they influence the behavior of others, especially those they supervise. If they are enthical managers they can make the works do something wrong...

Words: 560 - Pages: 3

Premium Essay

Docx

...Name : Yuanqing Zhou Team : Green team Name : Yuanqing Zhou Team : Green team What are the two main strengths of the HCC simulation according to your own personal experience ? What are the two main improvements you would suggest ? In my opinion, the two main strengths of the HCC simulation according to my own experience would be: Firstly, it is really practical and helps me realize that real word, or to say the market is so different from the theories we learnt in school before. Theory can be helpful, but we need to be flexible enough when applying it. Secondly, the HCC simulation made me realize that HR can be really challenging and interesting. I used to have a strong interest in fields like fashion or finance. But after playing this simulation, I might consider finding an internship relating to HR. What are the two main strengths of the HCC simulation according to your own personal experience ? What are the two main improvements you would suggest ? In my opinion, the two main strengths of the HCC simulation according to my own experience would be: Firstly, it is really practical and helps me realize that real word, or to say the market is so different from the theories we learnt in school before. Theory can be helpful, but we need to be flexible enough when applying it. Secondly, the HCC simulation made me realize that HR can be really challenging and interesting. I used to have a strong interest in fields like fashion or finance...

Words: 733 - Pages: 3

Premium Essay

Mr.Moore

...My name is josh that is all thank you Leon Thomas is the Regional Manager for American Family Insurance’s Northwestern Region. In this role, which he first assumed in 2007, he oversees all claims and underwriting leadership for the region and serves as its liaison to the corporate office in Odenville. Originally from Odenville himself, Leon grew up just a few miles from the company’s headquarters. However, his was one of the few families in town that had no family members employed there. He remembers thinking that he didn’t really know what all of his friends’ parents did at American Family, but he knew he never wanted to work there.   Things changed, however, after Leon attended college. After graduating with a business degree, getting married, and having a baby all within a year’s time, he admits that he simply needed a job! He started at American Family as a Claims Adjuster and was soon promoted to Claims Manager. He later moved to the Southern Region as a Consultant before being selected for his current role as Regional Manager.   When asked about his career success, Leon advises that he was always the guy with his hand raised. He volunteered for every opportunity that came along, more so out of a desire to learn and gain new experiences than it was to get himself noticed. He stresses that the best way to stand out, at American Family or in any organization, is by doing a great job at whatever it is that you’re currently doing. This is still true for Leon today. He states...

Words: 13373 - Pages: 54

Premium Essay

One Minute Manager

...Kenneth Blanchard & Spenser Johnson – THE ONE MINUTE MANAGER Read a Story That Will Change Your Life! The One Minute Manager is an easily read story which quickly shows you three very practical management techniques. As the story unfolds, you will discover several studies in medicine and the behavioral sciences which help you to understand why these apparently simple methods work so well with so many people. By the book’s end you will also know how to apply them to your own situation. The book is brief, the language is simple, and best of all ... it works! That’s why The One Minute Manager has become America’s national sensation, featured in People magazine, and on The Today Show, The Merv Griffin Show, and other network television programs. 1 Kenneth Blanchard & Spenser Johnson – THE ONE MINUTE MANAGER Books by Kenneth H. Blanchard, Ph.D. MANAGEMENT OF (with Paul Hersey). ORGANIZATIONAL BEHAVIOR: UTILIZING HUMAN RESOURCES ORGANIZATIONAL CHANGE THROUGH EFFECTIVE LEADERSHIP (with Robert H. Guest and Paul Hersey). THE FAMILY GAME: A SITUATIONAL APPROACH TO EFFECTIVE PARENTING (with Paul Hersey). PUTTING THE ONE MINUTE MANAGER TO WORK (with Robert Lorber, Ph.D.). Books by Spencer Johnson, M.D. THE ONE MINUTE FATHER THE ONE MINUTE MOTHER THE PRECIOUS PRESENT: THE GIFT THAT MAKES A PERSON HAPPY FOREVER THE VALUETALE SERIES: THE VALUE OF BELIEVING IN YOURSELF, The Story of Louts Pasteur THE VALUE OF PATIENCE, The Story of the Wright...

Words: 18224 - Pages: 73

Premium Essay

Managing Your Boss - Review

...Human Resource Management - Book Review “Managing Your Boss” by John J. Gabarro and John P. Kotter Harvard Business Review, 2005 Introduction People sometimes do not realize how much their bosses depend on them and many people also do not realize how much they depend on their boss. For example bosses need honesty from manager’s direct reports. People can managing their bosses for very good reasons: to get resources to do the best job, not only for their-selves but also for their bosses and their companies as well. Effective managers take time and effort to manage not only relationship with subordinates but also those with their bosses. This essential aspect of management is sometimes ignored by otherwise talented and aggressive managers. And there are some managers who actively and effectively supervise subordinates, markets, etc assume an almost passively reactive stance when they meet their bosses. With this mutual dependence, effective managers seek out information about boss’s concerns and are sensitive to his work style. Whether see the boss as the enemy or viewing the boss as an all-wise parent. Summary The book is divided into four big parts. First part is Misreading The Boss-Subordinate Relationship. This part provide about how two people can on occasional be psychological or temperamentally incapable of working together, where a personality conflict sometimes only a very small part of the problems. Sometimes people did not realize that their relation...

Words: 1385 - Pages: 6

Premium Essay

Functions of Management

...they ensure success of the organization and also the success and happiness of the employees. The first function of management is planning. Planning in an organization helps to prepare employees for any change that the company is going to have such as an increase in business or a slow period of the year. Planning helps to preempt employees and managers for these types of situations so that there is no surprise when something occurs at the business. This function also helps employees see where the company will be in the future and how successful they will be with the company in the future. Employees enjoy knowing that they are at an organization that is moving in a positive direction and that they have an opportunity for growth within the company. At my place of employment there is not much room to grow and, the planning is really not done. Employees and the management team do not really know what to expect in the future and, they are not told of any growth within the company. I believe that this company should do more planning and have more meetings to inform the employees and supervisors what is going on with the company and what to expect at different times of the year. The second function of management is organizing. Organizing is a great tool it ensures that the organization is running smoothly without any confusion. When organization is used it will help a company achieve its goals and help the employees and management team progress to their own goals. At my job there...

Words: 768 - Pages: 4

Premium Essay

Sefic Riseba Tasks Semester 2 Year 2

...TASK 2. a) Nowadays business environment is characterized by increasingly high levels of uncertainty and change. Businesspeople need to prepare themselves to adapt successfully to a rapidly changing business environment. This changes have significantly impacted everything we do , including the way we live and also they have had dramatic impacts on business. One important driver if change is the amount of information the world generates is increasing, also the amount of knowledge the world generates in increasing. This increases is being generated is creating a major headache for business, and the companies don’t know how to act and solve the questions through the huge amount of information. All organization at one time or another face substantive modifications to some aspects of their business. Supervisors can prepare themselves to adapt by following a variety of tips, such a –becoming aware of situation. –understanding change –improving skills and knowledge etc. b)Technology is another driver of increased complexity. Firms had adapt to a radical new technology. If they set long term strategy before, now companies are finding flexible approach to their business. Companies need to constantly review and adapt their strategy and ensure that they build an organization that is able and willing to change continuously. At the same time, new technology makes our life easier , particular in business. Business owners can use technology to reduce business costs. Business technology...

Words: 1919 - Pages: 8

Premium Essay

Star Performers Often Find It Difficult to Lead

...change managers usually take on new positions and assignments. The ambitious ones stretch themselves to understand the challenges and deliver good results. But as they settle in, they often become complacent — perhaps because they lose the fear of imminent failure. Linda A Hill, the Wallace Brett Donham Professor of Business Administration at the Harvard Business School (HBS), says many of them stop making progress because they simply don’t know how to. Hill, who is also the faculty chair of the leadership initiative at HBS, co-authored Being the Boss early this year in which she offers an approach for managers to understand the transformational challenges of their roles and what it takes to become an effective leader. She discusses the approach, which she calls “the three imperatives”, in a free-wheeling conversation with Amit Ranjan Rai. You have said in your book that becoming an effective manager is difficult because of the gulf that separates the work of the management from the work the individual performer. What do you mean? When you are an individual performer, fundamentally, you have a task to yourself that you are responsible for. You are the doer and your success in that task depends mostly on your own efforts and talent. But when you take on the role of a manager, it is likely that you are stepping into a new universe unlike you’ve encountered before. Many get into it assuming that the new role will be an extension of the old — that is, they’ll keep doing what they...

Words: 2005 - Pages: 9

Premium Essay

Business Law

...Business Law FALB 11 Sec B As I looked at the fourteen TOCs we talked about during this class to see which one really helped me out and which one really gave me the most information about the business world. I fell across one of our topics called “A Sobering Lawsuit” from week one. This topic hit home for be because it happened in the company I work for a couple of years ago. For as long as anyone could remember there has always need alcohol at our Christmas parties, which have hourly associates on up to managers. Well one year one of our managers had too much drink and got into an accident on his way home from the party. The manager wasn’t hurt but his car was. Because he was at a company function the company was responsible for his actions. The manager ended up damaging his car and some mail boxes and a light post. Since his actions were not as of a manager they demoted him down and had to pay for the property damage that he had done with his can coming from the Christmas party. After reading all the post that we talked about in week one was really an eye opener on all of the liability that the company puts out there when they want to have alcohol at a party. The company did a lot just like our post. No one really tried to stop the manager or make other arrangements for him to get home. The topic made me think about everything as far as a party goer, to make sure everyone is happy and not going overboard on their drinking. This topic helped me make sure when...

Words: 552 - Pages: 3

Premium Essay

. “Execution”-Goreman Book Review

...be a good tool to recommend for our managers as we try shift efforts on slimming our cost and preparation for a new contract. “Execution” is a management guide that prides itself on grooming managers to focus on production, results, and finally accomplishments. Overall, it was a quick and dirty book that was very direct. It has some great ideas to consider, especially for people who have little experience with management. However if upper management does decide to recommend this book, it should be used as a refresher course as I feel most managers must already be aware of the contents within “Execution” in order to be successful at their jobs. I will dissect two chapters of “Execution” to indicates it relevance to our organization. Managing People: Principle and Practice- Goreman explains that the best managers are held accountable for these broad practices; decision making, planning, delegating, controlling, and supporting. Managers must be capable of making far-reaching and profound decisions. Being able to create budgets, schedules, and set goals are all a part of planning and it is roughly fifty percent of a managers job. Delegating, which both requires decision making and planning, is an art where the right people are given the right task in an appropriate amount of time. A manager must then be in control of these thing to be sure that his or her decisions, plans, and delegations are being carried out. Finally the best managers are involved with coaching their staff...

Words: 655 - Pages: 3

Premium Essay

Worm

...branch are described in paragraph 3 of the case, these are probably not a good statement of the goals for the bank as a whole. Although I am sure that the bank as a whole wants to earn satisfactory profits, and to grow in deposits and loans, both of these objectives are really a function of another factor which is an explicit goal of many banks; service to their community. The economic rationale of this high-sounding goal is straightforward; banks make a profit by loaning out the funds entrusted to them by depositors. An increase in loans requires a preceding increase in deposits. But in order to get an increase in deposits, the bank must perform a useful service to businessmen and residents of the community. One of the most important differences between a bank and a manufacturing company are the opportunities for product differentiation. Money is about the most homogeneous product imaginable and, in fact, money is not the bank’s product at all. Its product is service to depositors and borrowers, and it must find imaginative and efficient ways to render better services than its competitors. Organizational structure. Nominally at least, Chemical Bank is decentralized in the operation of its branch banks. Branch managers are told that they are responsible for the profits of their branch as though it were an independent bank. In fact, because each branch is a part of a much larger institution, the authority of the branch manger is severely limited. He cannot control the price that he...

Words: 2671 - Pages: 11

Premium Essay

Irfanmughal

...Company Information What started with one restaurant in Miami in 1954 has grown to more than 11,500 restaurants in 72 countries worldwide. And, like a small child who eats his greens, we're still growing and growing. If you're interested, we'd love to share our past, our present, and where we're heading in the future with you. If you've come here looking for franchise and career information, recent news about BURGER KING® or simply just our contact details, it's your lucky day. Take a look... * * * * * * * * * * * Chicken, Fish and Veggie * Limited Time Offers * Breakfast - The new menu * Kids menu * Desserts * Sides * Salads * Drinks * Condiments * Products only available in Eire * Flame-Grilled Burgers * King Deals *   Enter a postcode ------------------------------------------------- Top of Form Bottom of Form Flame-Grilled Burgers | Chicken, Fish and Veggie | Limited Time Offers | Breakfast - The new menu | Kids menu | Desserts | Sides | Salads | Drinks | Condiments | | | Management So you’re looking for responsibility? As a Restaurant Manager, Senior Assistant Manager, Assistant Manager or Shift-running Manager, you can expect that right from the start. It’s all about delivering the highest standards of customer service, leading by example, maximising every sales opportunity, controlling finance and ensuring...

Words: 3683 - Pages: 15