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White Paper on Bike Taxi

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Submitted By yashsultania
Words 620
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DROPSEWA

About the Client
The client is a product development firm with rich experience in running stealth mode start-ups. Led by a group of passionate and focused individuals working they aim at building disruptive solutions that shall have great impact on lives of their customers.
Abstract

Ever been stuck in traffic and have a flight to catch? Or Having an urgent interview and want to reach early? Fed up stuck in jams during peak hours and want to reach home early?
Well these are some of the problems that we tackle for our customers. Aiming to be the one stop solution for all last-mile connectivity issues, through DropSewa we are solving this problem in the most seamless and user friendly manner. We save users time, so that time we save, is used by our customers for something that they love to do. Time to bid goodbye to autos, taxis which usually take a lot from your pocket. Time to order a DROP.

Challenge

Client want to be the leader in market for bikes as a mode of public transport. Our challenge is to create a real time solution for all last-mile connectivity issues with the best user experience possible.

Solution

* Rider download Drop app from Playstore and sign in as user. Similarly, bike owners can login as drivers * Rider needs to setup a pickup location and request for a ride. Our matching algorithm matched the ride to a biker who arrives for pickup in minutes * Upon completing the ride, rider can pay cash or use Drop wallet to pay for ride

Figure 1. Application work flow

We acknowledge that in today’s times, to give a great service, we need to address issues of temporary network outage, customer safety and ease of use of the product. We have tackled each and every issue through our cloud based infrastructure with a scalable architecture.

Features

* Scalable Architecture: We have deployed state of the art backend server providing 100% availability. The servers are linearly scalable in response to the peak time demands * State-aware app context : in case your phone is switched off or you are logged out * Presence of both biker owners seeking to share their ride and commercial bikers looking for passengers on the same platform to ensure sufficient supply of ride providers * Real time matching of riders to bike owners to utilize huge amount of unused pillion seats by matching bike owners to ride seekers * Real time ride transition updates: Ride is started/cancelled/ended/fare etc. * Adapting to temporary data loss outages: In India, we know how bad data networks can get. Our app seamlessly handles them * End to end encrypted communication: Customer security is at the heart of our app * Social Integration: Profiles of drivers and riders are linked to their Facebook/Google + account for social verification * Detailed Quality monitoring: Empowering the user to rate the driver so that we make sure each of your ride is as good as it can get

Technology Overview

Use of ‘State of the art technologies’ to build the product whether its server, database or application. Android application with its elegant design and great user experience sits at the heart of the product.

Figure 2. Technology Architecture

* Built servers on Node.js to power the application * Servers are hosted on Amazon Web Services(AWS) to ensure that they are up 24/7 without any interruption * Usage of Mongodb database to meet the need of frequent updates and retrievals from database * MQTT message protocol to cater the problems of low bandwidth, high latency and unreliable networks * Usage of data stores like Redis to ensure high performance and speed * Installation of load balancers to balance the real time traffic across multiple servers

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