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Wireless Technologies Proposal

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Wireless Technologies Proposal
Team B
BIS /220 09-25-2012
Victor Bagwell

Since 1938 Recreational Equipment Inc. (REI) has been a worldwide leader in selling outdoor recreation gear, sporting goods, and clothes in 122 retail stores in 29 states, Recreational Equipment Inc. (REI) opens four to six new stores each year. REI's sales exceeded 1.8 billion in 2011. With four to six new stores opening each year and wireless technologies becoming the standard in the business industry, the team at REI is ready to move forward and maintain its position as one of the industry leaders in outdoor enthusiast gear sales.
Proposal:
As technology has progressed REI has fallen behind. Large retail companies have followed the wireless technology trend to stay ahead of the curve. REI’s goal is to increase sales, improve inventory management, and customer service through an increased use of technology. Studies have shown that if needs are not met quickly, one in ten customers will abandon a line while waiting. This might cause the customer to leave the store, making them less likely to return in the future. Mobile point of sales (POS) systems can be integrated, using handheld computers, scanners, and printers with integrated credit card readers. During the holidays and high volume periods, sales personnel can be strategically placed throughout the store with these mobile devices. The whole transaction can be completed for customers paying by credit card with receipt printed or emailed, all with never having to stand in a line. A major expense for retailers like REI is management of inventory in the warehouse and on the retail floor. Inventory must be tracked when it arrives to the warehouse, when it is moved to the retail floor, and removed once it has been sold. Accurately tracking this information can reduce out of stock conditions and increase sales and customer

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