Workplace Communication Comparison

Written communication method | Purpose in the workplace | Technical or expository writing | Why the classification was chosen | E-mail | Written copy of a message that can be useful for reference | Both | An email can be sent to colleagues discussing business or used as an information tool for potential customers. | Memo | Internal form of communication intended relatively short messages between staff members | Technical | Memos are used as internal correspondence with a business | Letter | Used to communicate outside of the company | Expository | Written record of correspondence, can be useful in event the of a dispute | Manual | To provide instruction on the use of programs or products within a business | Technical | Explains how to use a product or program | Website | Used to boost sales and strengthen relationships with existing and potential customers | Both | A website provides information and communication between customers and business or business to business. | Other – Text Messaging | Short messages that replace memos or emails | Both | Short messages between employees within a business or to a mass crowd (Amber Alert) |

1. What is the most common form of written communication in your workplace or in a workplace with which you are familiar? Is expository writing or technical writing the most common form of written communication in this workplace? Who is responsible for most of the technical writing in this workplace? The most common form of written communication in my workplace is e-mail. I work for the United States Marine Corps as a Life-Cycle Logistician for Infantry Combat Equipment. I use both expository and technical writing, depending on who I am communicating with. I use expository writing when discussing equipment life-cycle to the whole Marine Corps establishment and technical writing