...COM 225: Public Speaking ASU Fall 2013 • T/Th 4:30-5:45 PM • SL #70374 Instructor: Dr. Karen Stewart Office: Stauffer Hall 220 E-mail: Karen.A.Stewart@asu.edu Office Hours: Monday and Tuesday 1:30-3:00pm Phone: 480-965-5095 (HDSHC main office) and by appointment WELCOME TO COM 225! The purpose of this course is to enable you to better understand theories and practices of public speaking. This course is designed to improve not only your delivery techniques but also your speech-writing and persuasion abilities. Additionally, this course is arranged to develop the skills necessary for you to critically evaluate both written and spoken speeches of others and to enter the public dialogue on issues that are important to you and your life. I am confident there is much to gain from the study of public speaking. The skills developed by engaging in this course work have practical applications in each of your lives. Although your participation may take place in various forms and environments, each of you will inevitably face the task of delivering, constructing, or consuming speeches. Developing your public speaking skills will prepare you for school or work presentations, job interviews, political campaigns, community meetings, and many other situations as well. BENEFITS OF THIS COURSE The objectives of this course are to: • Improve your speech delivery • Understand the ability to create effective speeches • Improve your listening...
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...Table of Contents Section A short answers…………………………………………………………………………………………………………………………..1 Section A short answers…………………………………………………………………………………………………………………………..2 Section A short answers………………………………………………………………………………………………………………………..…3 Section B Essay………..………………………………………………………………………………………………………………………………4 Section B Essay………………………………………………………………………………………………………………………………………..5 Bibliography…………………………………………………………………………………………………………………………………………….1Section C calculations Question 1- productivity…………………………………………………………………………………………………………………………7 Question 2- forecasting………………………………………………………………………………………………………………………….8 Question 2- forecasting………………………………………………………………………………………………………………………….9 Question 2- forecasting…………………………………………………………………………………………………………………………10 Question 2- forecasting…………………………………………………………………………………………………………………….….11 Section A: Short Answers 1) It is difficult to improve service productivity because services cannot be stored on shelves for sale at a later date. Also, in the service sector, it is not always possible to increase output given the same number of input, as the input is usually people and the service experienced by them contains many variables, each of which can lead to a different outcome for the consumer. For example, whenever I visit my hairdresser in Jades Hair Salon, I come back very happy knowing that my hair will look neat and perfect. However, recently, my hairdresser seemed very rough while combing and trimming my hair and even at the end,...
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...important jobs (Baer, 1972). A company depends of salesman for the selling. On top of that, selling strategy is also important (Maxwell, 1914). In this report, the selling strategy of a company names Samsung for their product “Galaxy Note II” will be discussed. Basically, the report is divided into 7 parts. In the first part, the profile of Samsung is been discussed. In the second part, the products of Samsung have been discussed. In the third part of the report, the unique features of Samsung Galaxy Note II have been discussed. And then, in the fourth part, target customer of Note II has been discussed. Next discussion is about the selling strategy of the product. After that, four competitor company’s profile has been given. Comparison between 4 mobile sets which has identified as the greatest competitor of Galaxy Note II has been given. The sets are, iPhone 5, Galaxy note III and also Xperia Z. 2. Company Profile (Samsung) Samsung Group (Hangul: Hanja: Korean pronunciation) is a South Korean multinational conglomerate company headquartered in Samsung Town, Seoul. It comprises numerous subsidiaries and affiliated businesses. Most of them united under the Samsung brand and is the largest South Korean Chaebol (business conglomerate). Samsung was founded by Lee Byung-chul in 1938 as a trading company. Over the next three decades the group diversified into areas including food processing, textiles, insurance, securities and retail. Samsung entered the electronics industry in the...
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... Internet & American Life Project first asked a stand-alone Twitter question in November 2010, the 15% of online adults who use Twitter as of early 2012 is similar to the 13% of such adults who did so in May 2011. At the same time, the proportion of online adults who use Twitter on a typical day has doubled since May 2011 and has quadrupled since late 2010—at that point just 2% of online adults used Twitter on a typical day.1 The rise of smartphones might account for some of the uptick in usage because smartphone users are particularly likely to be using Twitter. TWITTER STATS Twitter usage over time % of internet users who use Twitter 40% 20% 13% 8% 5% August 2011 Total 8% February 2012 15% 12% 0% 2% November 2010 4% May 2011 Typical day Source: Pew Research Center's Internet & American Life Project Winter 2012 Tracking Survey, January 20February 19, 2012. N=2,253 adults age 18 and older, including 901 cell phone interviews. Interviews conducted in English and Spanish. Margin of error is +/-2.7 percentage points for internet users (n=1,729). Several demographic groups stand out as having high rates of Twitter usage relative to their peers: TWITTER STATS Urban and suburban residents — Residents of urban and suburban areas are significantly more likely to use Twitter than their rural counterparts. Who uses Twitter? % of internet users within each group who use Twitter All adult internet users (n=1729) Men (n=804) Women (n=925) Age 18-29...
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...contact support@careercup.com. Printed in United States of America 978-1-450-59320-5 9781450593205 (ISBN 13) Table of Contents Foreword Introduction Behind the Scenes The Microsoft Interview The Amazon Interview The Google Interview The Apple Interview The Yahoo Interview Interview War Stories Before the Interview Resume Advice Behavioral Preparation Technical Preparation The Interview and Beyond Handling Behavioral Questions Handling Technical Questions Five Algorithm Approaches The Offer and Beyond Top Ten Mistakes Candidates Make Frequently Asked Questions Interview Questions Data Structures Chapter 1 | Arrays and Strings Chapter 2 | Linked Lists Chapter 3 | Stacks and Queues Chapter 4 | Trees and Graphs Concepts and Algorithms Chapter 5 | Bit Manipulation Chapter 6 | Brain Teasers 4 5 7 8 9 10 11 12 13 20 21 23 25 28 29 31 34 37 39 41 44 46 47 49 51 53 56 57 59...
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...The eXPeRT’s VOIce ® In .neT F# Robert Pickering Foreword by Don Syme Foundations of Foundations of F# Robert Pickering Foundations of F# Copyright © 2007 by Robert Pickering All rights reserved. No part of this work may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage or retrieval system, without the prior written permission of the copyright owner and the publisher. ISBN-13: 978-1-59059-757-6 ISBN-10: 1-59059-757-5 Printed and bound in the United States of America 9 8 7 6 5 4 3 2 1 Trademarked names may appear in this book. Rather than use a trademark symbol with every occurrence of a trademarked name, we use the names only in an editorial fashion and to the benefit of the trademark owner, with no intention of infringement of the trademark. Lead Editors: James Huddleston, Ewan Buckingham Technical Reviewer: Don Syme Editorial Board: Steve Anglin, Ewan Buckingham, Gary Cornell, Jason Gilmore, Jonathan Gennick, Jonathan Hassell, Chris Mills, Matthew Moodie, Jeffrey Pepper, Dominic Shakeshaft, Matt Wade Project Manager: Elizabeth Seymour Copy Edit Manager: Nicole Flores Copy Editor: Kim Wimpsett Assistant Production Director: Kari Brooks-Copony Production Editor: Laura Cheu Compositor: Lynn L’Heureux Proofreader: Elizabeth Berry Indexer: Broccoli Information Management Artist: April Milne Cover Designer: Kurt Krames Manufacturing Director: Tom Debolski Distributed...
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...1.2. Differentiate between leadership and management. According to the extract how can leaders become more effective? Discuss. Leadership and management are two terms which have been used hand in hand and sometimes are often used interchangeably to describe positions in which one may direct a group of people. The might sound similar but they have different meaning and are one of the most researched topics in business management today. Today’s groups, organizations, and teams need both effective leaders and effective managers to run a successful operation. While some obvious similarities (i.e. they both involve influencing constituents or employees; authority and power are generally given with both positions) can be found between leadership and management, there are also some striking differences (i.e. management is often more task-oriented; leadership is often considered more inspirational and visionary). Management refers to roles which typically involve the supervision of employees. The depth or reality of a manager’s responsibility may differ depending on his position, for example a human resources manager has to ensure that his subordinates arrange and carry out recruitment to occupy vacant company positions, while a finance manager has to organize the collection of commercial trends and aid decision making of the higher-ups based on analyses. The manager is responsible for creating and executing plans based on organization’s goals set by the superiors and to measure...
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...2009 Robert D. Lawsson 215 IDENTIFYING AND MANAGING DIVERSITY OF WORKFORCE Robert D. Lawsson (MSc) Abstract The objective of this work is to complete a research proposal on the comparison of work values for gaining of knowledge for management of the multi-generation workforce. The specific focus is upon Generation ‘X’ and the Millennium Generation which are the two primary groups comprising the new workforce. Lawsson R.D. - Identifying and Managing Diversity of Workforce 216 Business Intelligence Journal January OBJECTIVE The objective of this work is to complete a research proposal on the comparison of work values for gaining of knowledge for management of the multigeneration workforce. The specific focus is upon Generation ‘X’ and the Millennium Generation which are the two primary groups comprising the new workforce. INTRODUCTION The generation that a person is born within has some impact upon that individual in terms of work styles, work values and self-image. The demographic profile of the workforce is undergoing quite a change insofar as the representation of generations and the result is that organizations are experiencing a necessity to make changes as well. The workforce will become increasingly more diverse in the future and this greatly affects the organization in its capacity of hiring and retaining employees. The literature reviewed within this study illustrates the fact that the expectations of employees differ within the generations...
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... | |INYM 225 MEC | |*INYM225MEC* | |FACULTY OF COMMERCE AND ADMINISTRATION | |MAFIKENG CAMPUS | Study guide compiled by: Ms S.T. Nthutang Instructional Design by Mrs Annelize Cronje,Senior Academic Development Advisor, ADC Page layout by Roxanne Bremner, Academic Development Centre Printing arrangements and distribution by Department Logistics (Distribution Centre). Printed by Nashua Digidoc Centre (018) 299 2827 Copyright ( 2014 edition. Date of revision 2016. North-West University, Mafikeng Campus. No part of this book may be reproduced in any form or by any means without written permission from the publisher TABLE OF CONTENTS Module information vii Study guide title: Electronic Business vii Module qualification: Bachelor of Commerce in Information Systems vii Module structure: vii Contact person vii Exit level outcomes vii Critical cross field outcomes: viii Introduction viii Purpose viii Learning in place viii Module content ix Learning activities ix Assessment x Assessment...
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...Michael Trusov, Randolph E. Bucklin, & Koen Pauwels Effects of Word-of-Mouth Versus Traditional Marketing: Findings from an Internet Social Networking Site The authors study the effect of word-of-mouth (WOM) marketing on member growth at an Internet social networking site and compare it with traditional marketing vehicles. Because social network sites record the electronic invitations from existing members, outbound WOM can be precisely tracked. Along with traditional marketing, WOM can then be linked to the number of new members subsequently joining the site (sign-ups). Because of the endogeneity among WOM, new sign-ups, and traditional marketing activity, the authors employ a vector autoregression (VAR) modeling approach. Estimates from the VAR model show that WOM referrals have substantially longer carryover effects than traditional marketing actions and produce substantially higher response elasticities. Based on revenue from advertising impressions served to a new member, the monetary value of a WOM referral can be calculated; this yields an upper-bound estimate for the financial incentives the firm might offer to stimulate WOM. Keywords: word-of-mouth marketing, Internet, social networks, vector autoregression Michael Trusov is Assistant Professor of Marketing, Robert H. Smith School of Business, University of Maryland (e-mail: mtrusov@rhsmith. umd.edu). Randolph E. Bucklin is Peter W. Mullin Professor of Marketing, Anderson School of Management, University...
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...of elementary mathematical concepts, and the ability to reason quantitatively and solve problems in a quantitative setting. There is a balance of questions requiring basic knowledge of arithmetic, algebra, geometry, and data analysis. These are essential content areas usually studied at the high school level. The questions in the quantitative section can also be from • • • Di screte Quanti tative Questi on Quanti tative Compari son Questi on Data Interpretati on Questi on etc. The distribution in this guide is only to facilitate the candidates. This distribution is not a part of test template, so, a test may contain all the questions of one format or may have a random number of questions of different formats. This chapter is divided into 4 major sections. The first discusses the syllabus /contents in each section of the test respectively and the remaining three sections address the question format, guide lines to attempt the questions in each format and some example questions. 2.1 2.1.1 General Mathematics Review Arithmetic The following are some key points, which are phrased here to refresh your knowledge of basic arithmetic principles. Basic arithmetic • For any number a, exactl y one of the...
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...of elementary mathematical concepts, and the ability to reason quantitatively and solve problems in a quantitative setting. There is a balance of questions requiring basic knowledge of arithmetic, algebra, geometry, and data analysis. These are essential content areas usually studied at the high school level. The questions in the quantitative section can also be from • • • Di screte Quanti tative Questi on Quanti tative Compari son Questi on Data Interpretati on Questi on etc. The distribution in this guide is only to facilitate the candidates. This distribution is not a part of test template, so, a test may contain all the questions of one format or may have a random number of questions of different formats. This chapter is divided into 4 major sections. The first discusses the syllabus /contents in each section of the test respectively and the remaining three sections address the question format, guide lines to attempt the questions in each format and some example questions. 2.1 2.1.1 General Mathematics Review Arithmetic The following are some key points, which are phrased here to refresh your knowledge of basic arithmetic principles. Basic arithmetic • For any number a, exactl y one of...
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...Table of Contents 1 Executive Summary 2 CSR Background 2.1 Definition of CSR 2.2 Evolution of CSR 2.3 Emergence of CSR 3 Literature Review 3.1 Carroll's CSR Pyramid 3.2 Purpose of the firm and how that shapes views on CSR 3.3 Arguments for and against CSR 3.3.1 Arguments Against 3.3.2 Arguments For 3.3.3 Summary of the key debates 4 Methodology 5 CSR at Apple Inc. 5.1 Apple's profile 5.2 Reasons to engage in CSR 5.3 CSR policies at Apple Inc. 5.4 Type of CSR approach taken by Apple Inc. 5.5 Key dilemmas within CSR challenges 5.5.1. Labour and human rights 5.5.2. Workers’ health and safety 5.6 CSR tactics at Apple Inc. 6 Conclusion 7 References Word Count: 2837 1 Executive Summary Corporate social responsibility (CSR) has been highly regarded by most corporations. However, the exact reason why corporations implement CSR initiatives is often very vague and confusing to others. This paper will explore in depth how international corporations are motivated to incorporate CSR into the business strategies and how they deal with it. Based on academic references, the report firstly outlined the CSR background as well as some theory and key debates about CSR. Then, the methodology was summarized. After that, the case study of Apple Inc. was used to demonstrate the reasons for implementing CSR initiatives in depth. Following that, the types of dilemmas the company faced, the CSR approach and tactics it used were analyzed. Finally, a conclusion was drawn...
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...Stay on Track for the PMP® Exam with This document may be freely printed, copied and distributed for private and commercial use, as long as the layout, contents and the copyright notes remain unchanged. Items (questions with answering options) from this document may be copied and discussed in public forums and Internet discussion groups as long as the source is correctly stated. In such case please inform the author to allow his contribution to the discussion, if necessary. Visit www.oliverlehmann.com and find many more free sample questions to prepare for the PMP exam. Feedback is welcome at oliver@oliverlehmann.com. Document version: 2.5 This prep test was written by: Oliver F. Lehmann, PMP Email: oliver@oliverlehmann.com Proof reading and editing was done by: Antje Lehmann-Benz, M.A. Email: antje@oliverlehmann.com Questions are based on: PMBOK® Guide 5th Edition PMP® Examination Content Outline Language aids: PMI offers language aids to the real exam in ten languages. A German language aid for this prep test is available for free download here. If you wish to develop a language aid in your own language, don’t hesitate to contact us and ask for support. Language aid development is a great exercise if you want to get prepared for the PMP exam. This document may be freely printed, copied and distributed for private and commercial use, as long as the layout, contents and the copyright notes remain unchanged. Please verify that you have the most...
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...eBAY.COM A Case Report for Getting Tools Used NOTE: THIS IS ONLY A PORTION OF THE GETTING TOOLS USED RESEARCH REPORT. FOR THE FULL DOCUMENT AND OTHER INFORMATION VISIT WWW.CFAH.ORG. Getting Tools Used Table of Contents Foreword by Jessie Gruman ......................................................................................................................................... 1 Executive Summary ........................................................................................................................................................ 3 About CFAH ...................................................................................................................................................................... 7 Table of Contents ........................................................................................................................................................... 8 Introduction: 21st Century Marketplace .................................................................................................................. 9 Research Framework ................................................................................................................................................... 17 Case Studies.................................................................................................................................................................... 25 Consumer Reports: Car Buying Guide ....................................
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