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Zopa Model of Business

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The Zopa business model
It is an exchange that offers a platform to borrowers and lenders to meet to get solutions to the monetary needs in the form of personal loan. There is not a single borrower to whom a lender’s money is parcelled out; it is at least distributed among 50 borrowers to reduce the risk to lender’s money. Zopa earns from borrowers 1% as fee against the loan and commission against repayment protection insurance. Zopa wanted to gain a market share of 0.2% to break even the UK loan market, which it seemed would be realised in the next 18 months after its operation. The primary advantage to borrowers by opening their account at Zopa is that they can borrow in small quantities at cheaper rates for brief periods. Banks do just the opposite of it where loans get cheaper if taken in huge for a long period of time. Such borrowers whose credit rating is not good enough in banks can avail personal loans at Zopa easily by borrowing through their online marketplace (Chaffey, 2008).

Zopa lenders also remain in better positions than they would have been if they had invested in banks, as Zopa marketplace offers better earning; they earn 20-30% more at Zopa than what they would earn through a deposit account. To remain on the safe side, lenders select the minimum interest rate at which they would lend after taking note of bad debt in various markets within Zopa. Borrowers are out in various risk divisions with varying interest rates based on their credit records to help lenders select their risk against the return; Zopa uses the same Equifax-based Credit Ratings as used by banks (Chaffey, 2008).

Zopa marketplace is somewhat similar as well as different with the policies practiced at banks in the case of non-payments to lenders by the borrowers. Borrowers who don’t repay back to lenders are followed via the same mechanism as pursued by banks but lenders cannot

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