Managing Customer Value

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    Fedex

    #1. Product leadership and customer value proposition are definitely Jet Blue’s strategies for success. They pride themselves on low fares and great customer service. They are also focused on bringing low airfares to customers that need low fare options to fly to destinations with high airfares. Jet Blue has been so successful in their strategies that they have the highest percentage of seat capacity utilized. They have certainly created a winning formula. #2. Jet fuel prices and operating costs

    Words: 386 - Pages: 2

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    Jetblue Airways

    also strives to benefit from economies of scale from its future expansion. By offering low rates, product leadership and customer value, their demand will increase, offering travelers with a low-cost alternative. JetBlue have one of the largest load factors in the United States. By relying on customer intimacy, operational excellence, and product leadership customer value proposition, allows JetBlue to become successful in their strategies. The four key elements to JetBlue’s strategy is how they

    Words: 737 - Pages: 3

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    Management

    of customers is not saturated. There is a potential to grow beyond the industry 2. What are the service components that would enable Porcini's to develop a unique value proposition different from their regular restaurant? Below are the options for value drivers. Quality Food: Innovative recipe, Fresh Ingredient, Artful presentation. Meal Quality High speed rapid service: Hiring the right people, 1 week Quality training program, Wireless technology, Very Quick service. Value and

    Words: 251 - Pages: 2

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    Northern Aero Data (Clv) Case Analysis

    lifetime value of a typical customer in each segment when the discount rate is 15%. * Exhibit 1 shows that the customer lifetime value for each segment with a 15% discount rate. * The lifetime value of a typical customer in the platinum( top 20%) segment is worth $3496. * The lifetime value of a typical customer in the platinum( low 80%) segment is worth $2394. * The lifetime value of a typical customer in the gold ( top 20%) segment is worth $1415. * The lifetime value of a

    Words: 928 - Pages: 4

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    Dell Inc.

    BUS630- Managerial Accounting Dr. Jared Eutsler August 10, 2012 * What is Dell’s strategy for success in the marketplace? Does the company rely primarily on a customer intimacy, operational excellence, or product leadership customer value proposition? What evidence supports your conclusion? Dell’s strategy “combines its direct customer model with a highly efficient manufacturing and supply chain management organization, and an emphasis on standards-based technology” (Dell, 2005, p. 1). The purpose

    Words: 2227 - Pages: 9

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    Customer Value Propositions in Business

    contractors—a key customer segment—the company learned that labor constituted the lion’s share of contractors’ costs, while paint made up just 15% of costs. Armed with this insight, the resin maker emphasized that its product dried so fast that contractors could apply two coats in one day—substantially lowering labor costs. Customers snapped up the product—and happily shelled out a 40% price premium for it. To craft compelling customer value propositions: UNDERSTAND CUSTOMERS’ BUSINESSES Invest

    Words: 5574 - Pages: 23

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    Internet Customer Acquisition Strategy at Bankinter

    Internet Customer Acquisition Strategy at Bankinter Bankinter is a small independent national Spanish bank founded in 1965 and operating through various customer acquisition networks and distribution channels. Among their competitors, which are traditional brick-and-mortar banks and Internet-only banks, Bankinter positions itself as innovative, multichannel and low-cost provider of financial services. In 1992, Bankinter started to change its strategy by closing some of its branches and focusing

    Words: 688 - Pages: 3

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    M3-Assignment 2: Lasa 1—Preliminary Strategy Audit

    project. Prepare a report that includes the following: • In preparation for your course project, prepare the preliminary strategy audit using the tools and framework you have focused on so far including the following: o Analysis of the company value proposition, market position, and competitive advantage o External environmental scan/five forces analysis • Identify the most important (5-7) strategic issues facing the organization or business unit. o You may modify the strategic issues in your

    Words: 1117 - Pages: 5

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    Ebook vs Text Books Case Study

    Harry Lindsol’s TextBook Decision:An eBook or a TraditionalCollege Textbook? ASSIGNMENT QUESTIONS 1. Describe the competing business models of traditional textbooks and etextbooks. How do the customer value propositions of the two textbook formats compare? How are the profit formulas of paper textbooks and etextbooks different? Traditional textbooks: - Depends on acquisition editors. - On authors and professors. - Representitive business modle. - Taking into consideration printing costs

    Words: 997 - Pages: 4

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    Strategy

    Achieving customermanagement excellence in emerging markets Consumer Packaged Goods September 2015 Cristina Del Molino Pavlos Exarchos Felipe Ize Achieving customer-management excellence in emerging markets Winners ask four critical questions about market-by-market growth, then tailor their channel-management approaches accordingly. For producers of consumer packaged goods, the road to sustained growth still passes through emerging markets. Despite some softening of enthusiasm for

    Words: 2864 - Pages: 12

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