MASTER BUSINESS STRATEGY CONSULTING , DELTA AIRLINES CASE To determine the profitability of the airline industry, we will do an industry analysis using Porter’s five-forces framework a) Rivalry among existing competitors Concentration The concentration and the number of competitors make very difficult any agreement about pricing. Diversity of competitors There are many competitors with approximately the same size, especially for the legacy carriers. Product differentiation
Words: 1749 - Pages: 7
HIGH-LEVEL EMPLOYEE INVOLVEMENT AT DELTA AIR LINES Bruce E. Kaufman As described in this unique case study, Delta Air Lines operates one of the most advanced, highlevel employee involvement programs in the nation. Based on in-depth field study and personal interviews, the development, structure, operation, and business goals of the program are described. The study then summarizes the business benefits and costs of this type of high-level employee involvement program and concludes with 12 “lessons
Words: 10731 - Pages: 43
Examination Paper of Aviation Management IIBM Institute of Business Management Examination Paper MM.100 Aviation Management Section A: Objective Type & Short Questions (30 Marks) This section consists of Multiple Choice and Short Note type Questions Answer all the questions Part one carries 1 mark each and Part two carries 5 marks each. Part One: Multiple Choices: 1. Which of the following is comes under „Air safety topic‟? a. Lightning b. Ice & snow c. Fire d. All of the above 2. JATO stands for
Words: 3337 - Pages: 14
Examination Paper of Aviation Management IIBM Institute of Business Management Examination Paper MM.100 Aviation Management Section A: Objective Type & Short Questions (30 Marks) This section consists of Multiple Choice and Short Note type Questions Answer all the questions Part one carries 1 mark each and Part two carries 5 marks each. Part One: Multiple Choices: 1. Which of the following is comes under „Air safety topic‟? a. Lightning b. Ice & snow c. Fire d. All
Words: 3337 - Pages: 14
PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2010 or TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 Commission File Number 001-5424 DELTA AIR LINES, INC. (Exact name of registrant as specified in its charter) Delaware (State or other jurisdiction of incorporation or organization) Post Office Box 20706 Atlanta, Georgia (Address of principal executive offices) Securities registered pursuant
Words: 54102 - Pages: 217
well known and this container port industry became one of its vital economic pillars. Such a prosperous development began in 1970s with the boom of manufacturing business activities. The effect on the end of ‘close-door policy’ of China was reflected in early 1990s due to the launching and the rapid development of ports among Pearl River Delta. Hong Kong started to face severe challenges from the neighboring ports, its market share drops significantly since 1997; whereas that of Shenzhen grows rapidly
Words: 6825 - Pages: 28
Five Star Value Carrier: Business Transformation Plan (BTP 2) Disclaimer This Business Transformation Plan (BTP 2) document is issued to staff and external stakeholders with the following disclaimer in line with Bursa Malaysia guidelines: 1. These headline Key Performance Indicators (KPIs) in the BTP 2 are targets/aspirations set by Malaysia Airlines to reflect transparent performance management practices. To all intents and purposes, financial figures referred to as ‘forecasts’ and ‘estimates’
Words: 31381 - Pages: 126
SOUTHWEST AIRLINES CO. 2013 ANNUAL REPORT TO SHAREHOLDERS To our Shareholders: Our goals for 2013 were ambitious. We wanted to stay on track with our five Strategic Initiatives described below. We wanted to maintain our strong Brand, unique Culture, and award-winning Customer Service. We wanted to sustain our strong ontime performance and baggage handling. Finally, we wanted to improve our cost performance, achieve our profit requirement, and return value to our Shareholders. Just like in 2011
Words: 66668 - Pages: 267
www.smartlabelsUSA.com THE 5th The Global Resource for RFID and Beyond Smart Labels, Smart Packaging & Printed Electronics Global Conference * Free Trade Fair * Master classes * Free Vendor Seminars * Networking Dinner 27-29th March Boston www.smartlabelsusa.com Welcome to Smart Labels USA 2006, informing and delivering the many applications of RFID smart labels. For enquiries contact Nicola Bateman n.bateman@idtechex.com or call + 44 (0) 1223 813703 www.smartlabelsUSA.com
Words: 1276 - Pages: 6
SOUTHWEST AIRLINES CO. 2011 ANNUAL REPORT TO SHAREHOLDERS To our Shareholders: The year 2011 was historic for Southwest Airlines. We celebrated our 40th anniversary of providing low-fare, high quality commercial air service. We launched an all new, industry-leading, frequent flyer program in March. We opened three new cities: Greenville-Spartanburg, South Carolina; Charleston, South Carolina; and Newark, New Jersey. We closed our acquisition of AirTran Airways on May 2, growing our fleet by 140
Words: 62433 - Pages: 250
