Memo To: Carolyn Smythe From: Director of Human Resources Date: April 20, 2011 Subject: Volunteer Program I am writing this memo in response to the email request that you sent me about adding the Center for Non-Violence to our volunteer program. I would like to start off by saying that we here at Dawson & Engels greatly appreciate your input and your interest in expanding our volunteer program to better help the community. However, we are not going to be able to include the program you
Words: 346 - Pages: 2
COM 140 Assignment: Negative Messages (UOP) For more course tutorials visit www.tutorialrank.com Assignment: Negative Messages Using templates or sample documents to help you write emails, memos, and letters can be helpful for inexperienced writers; however, customize the communication so the document does not appear as a form letter. Resources: Writing Different Kinds of Messages, Week Three CheckPoint, Model Documents Gallery, and Writing for Your Reader Checklist Due Date: Day 7 [Individual]
Words: 1300 - Pages: 6
DIRECT AND INDIRECT APPROACHES In writing letters, memos, and e-mail messages (the focus of Chapters 2 and 3), one issue that you'll need to consider is whether your message is one that is likely to be well-received or one that may encounter resistance or ill-will--a "bad news" message of some type. Searle’s spends a good bit of time in Chapter 1 discussing tone and making sure to use a reader-centered perspective that utilizes a "you" approach and positive wording. In addition to a reader-centered
Words: 668 - Pages: 3
ENTIRE COURSE COM 140 Assignment: Negative Messages COM 140 CheckPoint: Job-Search Management COM 140 Capstone Discussion Question COM 140 Assignment: Résumé COM 140 CheckPoint: Characteristics of Interpersonal Communication COM 140 CheckPoint: Effective Business Communication COM 140 CheckPoint: Creating Effective Documents COM 140 CheckPoint: Persuasive Memo COM 140 CheckPoint: Effective Presentations COM 140 CheckPoint: Different Kinds of Messages COM 140 Job-Application Letter COM
Words: 577 - Pages: 3
Good- and Neutral-News Messages MULTIPLE CHOICE 1. Which of the following is an advantage of the direct pattern for a good-news message? a.|The emphasis is on the writer.| b.|The organization is persuasive and calls for action.| c.|The receiver gets the details and explanation right away.| d.|The good news in the first sentence puts receivers in a good frame of mind.| ANS: D PTS: 1 REF: p. 86 MSC: Remember 2. What should the organization of business messages be based on? a.|the
Words: 3894 - Pages: 16
|UBAAM19 | |Business communication and soft skills | |BBA – 3 year RKM Vivekananda college (evening) | |
Words: 8465 - Pages: 34
COM 3150 Midterm chapter 1-7 Assignments: 2 memos 4 business letters 1 report 5 grammar quizzes in class 1 grammar exam 2 textbook exams 1 business presentation (speech) Tonight Memos direct pattern frontloading (when why how) Listen (When why) Parallelism plain language business text format Subject good Memo- internal communication Letter- External Subject line- Important to be extensively informative. Direct- Main idea first details later (good news, neural
Words: 1304 - Pages: 6
Communication, Eighth Edition III. Basic Business Messages 10. Informative and Positive Messages © The McGraw−Hill Companies, 2008 C H A P T E R 10 Informative and Positive Messages Learning Objectives After studying this chapter, you will know: 1 When to use common business media. 2 How to use the chosen channel effectively. 3 How to write letters and memos. 4 How to compose some of the common varieties of informative and positive messages. Locker−Kienzler: Business and Administrative
Words: 20520 - Pages: 83
“Bridging the Two Worlds—The Organizational Dilemma” When the new manager of the customer service group began working at ABC Limited, communication usually flowed through proxies, with the top management using selected employees to pass on messages to other employees at the shop floor. Inasmuch as the shop floor employees played a very crucial role in the company, they were not involved in the daily meetings and they did not directly interact with such superior employees, as the vice-president
Words: 520 - Pages: 3
Business writing steps Thesis statement; How do I relay a negative message in a positive way to three different audiences? 1. Perform an audience analysis 2. Determine audience type 3. Choose message formats • A business letter • A business memo • An e-mail message 4. Offer a solution to fix problem 5. Consider positive and negative 6. Show empathy in message 7. Offer alternatives Portfolio Marianella Moore
Words: 809 - Pages: 4
