...Organizational Behavior - MGT502 VU MGT - 502 ORGANIZATIONAL BEHAVIOR Lesson 1 OVERVIEW OF COURSE This subject/course is designed to teach the basic language of organizational behavior to diverse audience/students, including those who are studying this as a supporting subject for their bachelor degree program. This course is designed to provide you the foundations of organizational behavior whether you intend to work in any field of interest. Organizational behavior offers both challenges and opportunities for managers. It recognizes differences and helps managers to see the value of workforce diversity and practices that may need to be changed when managing in different countries. It can help improve quality and employee productivity by showing managers how to empower their people as well as how to design and implement change programs. It offers specific insights to improve a manager’s people skills. In times of rapid and ongoing change, faced by most managers today, OB can help managers cope in a world of “temporariness” and learn ways to stimulate innovation. Finally, OB can offer managers guidance in creating an ethically healthy work climate. Managers need to develop their interpersonal or people skills if they are going to be effective in their jobs. Organizational behavior (OB) is a field of study that investigates the impact that individuals, groups, and structure have on behavior within an organization, and then applies that knowledge to make organizations work...
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...Culture: Shared values and beliefs that underlie a company’s identity. Values: - Guide the organization’s thinking and actions. - Dimensions: Prosocial, Market, Financial, Achievement, Artistic - They define: * What metters: where people will spend time and energy * Actions: the way companies operate (decision-making criteria) Layers of Organizational Culture: 1) ESPOUSED VALUES (Core values and guiding principles) - Strategies, plans, philosophies, company regulation, working method, company’s goal - They require everyone to obey ENACTED VALUES Values and norms that are actually exhibited or converted into employee behavior) 2) OBSERVABLE ARTIFACTS Dress, acronyms, awards, myths, stories, ceremonies, ways of communicating 3) BASIC ASSUMPTIONS Actions inconceivable in a certain culture (unsafe behavior, refusal to learn languages,…) Outcomes associated with Culture: * Attitudes and Behaviors * Job Satisfaction * Commitment * Intentions to stay in the company * Quality of communication Four Functions of Organizational Culture: Establish who the company is and what it stands for, to drive energy around that is really important to promote social system stability and to shape behavior by helping members make sense of their surroundings. Understanding Organizational Culture: Sustainability and Values: - Sustainability is not just about conserving resources for future generations; there are many elements to sustainability...
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...Chapter 1 Review Questions 1. Why is leadership important? Leadership is important because it can make or break a company. Management and leadership go hand in hand when it comes to individuals and organizations including financial performance. Managerial leadership is crucial to creating effective organizations with employees who push their limits. 2. What are the five key elements in our leadership definition? How do the elements interrelate to form this definition? The five key elements of leadership are influence, leader-followers, organizational objectives, people, and change. When it comes to the leader-follower element, leaders and followers influence each other. This relationship leads to the next element that is influence where the leader uses power, politics, and negotiating to sway followers on their opinions. In order for a manager to be effective, they need to influence their employees by communicating ideas to gain acceptance. Then motivate their employees to support and implement the idea at hand through change. in order for a company to stay relevant in the ever changing economy, they need to continuously change with technology, theories, and such. And in doing so, a company’s organizational objectives are met through the same vision shared by employees. Effective leaders motivate employees to think outside the box and push their limits all while keeping in mind what is best for the company. 3. Are leaders born or made, and can leadership...
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...giving direction to people. It is a very important function in any organization. Leaders should understand that on the shoulders of the people they lead, they lean. This means that people are important in leadership. There are several scholars who have contributed to the knowledge of leadership. Some of the great quotes on leadership are: “The leaders who work most effectively, it seems to me, never say “I.” And that’s not because they have trained themselves not to say “I.” They don’t think “I.” They think “we”; they think “team.” They understand their job to be to make the team function. They accept responsibility and don’t sidestep it, but “we” gets the credit…. This is what creates trust, what enables you to get the task done.” Peter Drucker “The task of leadership is not to put greatness into people, but to elicit it, for the greatness is there already.” John Buchan “If I have seen farther than others, it is because I was standing on the shoulder of giants.” Isaac Newton “A leader is a dealer in hope.” Napoleon Bonaparte Meaning of leadership Wendell French has defined leadership as, ‘the process of influencing the behavior of others in the direction of a goal or set goals or more broadly, toward a vision of the future.’ It is the processes of influencing behavior of individual or group accomplish organizational goals. It is a group effort, cooperation of all individuals sought by a leader for attaining a productive purpose. Koontz and O’Donnell defined leadership as...
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...Leadership R-Jay P. Quiambao, CIE • Leader – Someone who can influence others and who has managerial authority • Leadership – What leaders do; the process of influencing a group to achieve goals • Ideally, all managers should be leaders • Although groups may have informal leaders who emerge, those are not the leaders we’re studying Leadership research has tried to answer: What is an effective leader? • Trait Theories (1920s-30s) – Research focused on identifying personal characteristics that differentiated leaders from nonleaders was unsuccessful. – Later research on the leadership process identified seven traits associated with successful leadership: • Drive, the desire to lead, honesty and integrity, selfconfidence, intelligence, job-relevant knowledge, and extraversion. Exhibit 17–1 Seven Traits Associated with Leadership Source: S. A. Kirkpatrick and E. A. Locke, “Leadership: Do Traits Really Matter?” Academy of Management Executive, May 1991, pp. 48–60; T. A. Judge, J. E. Bono, R. llies, and M. W. Gerhardt, “Personality and Leadership: A Qualitative and Quantitative Review,” Journal of Applied Psychology, August 2002, pp. 765–780. Exhibit 17–2 Behavioral Theories of Leadership Exhibit 17–2 (cont’d) Behavioral Theories of Leadership • Behavioral Theories – University of Iowa Studies (Kurt Lewin) • Identified three leadership styles: – Autocratic style: centralized authority, low participation – Democratic style: involvement...
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...how well organizations perform, assess how an understanding of organizational behavior concepts and theories is a useful knowledge base for career success and for improving an organization's effectiveness. | Key Concepts * Define organizational behavior and describe why is it important. * Analyze what organizations are like as work settings. B | Given the influence of factors such as values, attitudes, beliefs, feelings, and personality on individual behavior, demonstrate how knowledge of individual difference factors helps in understanding, predicting, and influencing individual behavior. Use a diagnostic instrument, such as the Life Styles Inventory (LSI) to assess your personal thinking and behavior styles and their role in accomplishing self-improvement goals. | Key Concepts * Describe the nature of managerial work. * List the individual differences and how they impact performance. * Define value differences among individuals. * Define emotions and attitudes. * Analyze job satisfaction and why it's important. * Describe personality types and how they differ. * Learn how to manage diversity and individual differences, and why this is important. The High Performance Organization Visionary Leadership | A Culture of Accountability | Affinity for Risk | Strategic Agility At the heart of the high performance organization (HPO) is people—in particular, leaders who model company values and create a culture that supports exceptional performance...
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...Case 16 – Part A 1. At this point, what are your predictions about Jennifer as the interim vice president? A glance thru Jennifer’s background at Mid-West U, briefly details out what type of person she is. She was well known and admired among her peers for her devotion to the University as well as for her energy and charm. Her characteristics portray how she devotes her entire life to her work and her social environment. She succeeds in her teaching career and administrative positions but being selected as the interim vice president doesn’t guarantee her any success. Being selected as the number-two person at the top of the organization will be a challenge, but it will allow her to manage people and have the opportunity to decide what’s best for Mid-West U Both of which are new tasks for her. “Big Five Personality Traits” The majority of personality tests qualify different personality aspects by five main traits. These traits are listed below. 1. Extraversion: outgoing, sociable, assertive. 2. Agreeableness: good-natured, trusting, cooperative. 3. Conscientiousness: responsible, dependable, persistent. 4. Emotional Stability: unworried, secure, relaxed. 5. Openness to Experience: imaginative, curious, broad-minded. These are not “types” of personalities, but dimensions of personality. So someone’s personality is the combination of each of their Big Five personality characteristics. For Jennifer, she may be very sociable (high Extroversion), very friendly (high...
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...“The Art of Personality Development” Trainers Guide :- The art of Personality Development is not just a topic or module to be delivered in training. It is the very essence of “Why the Personality exists?”. The art of Personality development is very critical, especially in the current times when the corporate world has many choices to select the right candidate for the job. Hence developing the correct personality that suits the corporate world is very essential for the students to get a right job. Thus the main responsibility of the facilitator is to: ❖ Provide competitive learning environment ❖ Develop an overall Winning Personality ❖ Generate enthusiasm that Create awareness and understanding ❖ Enhance knowledge ( and application of that knowledge) The most important thing that this module should do is enhance/develop skills in the Students, such as, how they need to change their attitude and develop positive traits and exhibit a great personality. The entire module has to be covered in: Approximately 180 minutes (3 hours) Note: Time slot not be extended on the activities the trainer is leading and the way he/she conducts the activities. INTRODUCTION Duration: 20 minutes Welcome and overview of training session Welcome participants to the training session. If the focused group is MBA students then greet them GOOD MORNING MANAGERS and if MCA and B tech students GOOD MORNING Engineers). • Do introductions...
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...acknowledged and referenced.Student’s Signature: _____________________ Date: _____________ | Office Use Only: Date received: Received by: Assessed by: Result: Date recorded and dispatched to student: Table of Content: Task 1…………………………………………………………………………………………………….…..5 Understanding the role and importance of human resource management in achieving organizational effectiveness 1.1 Define strategic human resource management ……………………………………………..............5 1.2 Explain the importance of human resource management in organizations..................................6 1.3 Analyse the framework of strategic human resource management..............................................7 Task 2……………………………………………………………………………………………………...….9 Understanding the formulation and implementation of human resource strategies 2.1 Analyse the strategic human resource process…………………………………………………..….9 2.2 Assess the roles in strategic human resource management…………………………………..…..11 2.3 Analyse the development and implementation of human resource strategies………………..…13 Task 3………………………………………………………………………………………………….….….15 Range of HR strategies that may be implemented within an organization 3.1 Identify a range of HR strategies for an organization…………………………………………..…..15 3.2...
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... 2 Abstract What comes to mind when the words leader or leadership are heard? Usually a president, a teacher, a C.E.O, a work supervisor or a prime minister comes to mind. Well these are people who are considered to be leaders because they work to achieve a positive change for a particular organization or community. Leadership is the process in which a particular individual influences others to achieve an objective or a common goal. This paper will explain what the term leadership means, the key factors that make up a true leader and the impact as well as the importance that leadership has in our lives. LEADERSHIP 3 Leadership describes the influence certain individuals have on others to carry out a specific objective or goal. According to authors Susan Komives, Nance Lucas, and Timothy McMahon (2007); “leadership is a relational and ethical process of people together attempting to accomplish positive change” (p. 2). This practically means that leadership is mostly about the kind of relationships a person has with others. Personal awareness and personal development are key to learning leadership, which at the end it focuses on the development of relationships with others. A leader is not someone who just tells someone else what to do, or someone who makes up rules, a true leader is someone who develops a good relationship with...
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...LDR/531 isn’t available until Sep. 03 and has 30 questions. LDR 531 FINAL EXAM PREP 1) Mintzberg concluded that managers perform 10 different, highly interrelated roles. Which of the following is one of the broad categories into which these roles might be grouped? A) intrapersonal B) institutional C) decisional D) affective E) reflective 2) Over the past two decades, business schools have added required courses on people skills to many of their curricula. Why have they done this? A. Managers no longer need technical skills in subjects such as economics and accounting to succeed. B. Managers need to understand human behavior if they are to be effective. C. These skills enable managers to effectively lead human resources departments. D. A manager with good interpersonal skills can help create a pleasant workplace 3) Which of the following is best defined as a consciously coordinated social unit, composed of two or more people, which functions on a relatively continuous basis to achieve a common goal or set of goals? A. Party B. Unit C. Community D. Organization 4) Which of the following is not one of the four primary management functions? A) controlling B) planning C) staffing D) organizing E) leading 5) Determining how tasks are to be grouped is part of which management function? A. Leading B. Planning C. Controlling D. Organizing E. Contemplating 6) Which of the following is least likely to be considered a manager? A. A lieutenant leading an infantry...
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...Economics Sunderland University Degree Programme RECRUITMENT, SELECTION AND DEVELOPMENT OF INDIVIDUALS AND TEAMS By: Truong Thao Nguyen (Anne) SUD-11 October, 2013 Da Nang Table of Contents Introduction 12 Scenario Analysis 13 Employee recruitment, selection and retention procedures 13 Styles and attributes needed for leadership 27 Trait theory and behavioral theory 27 Acme and Omega Case Study Application 30 The leadership and management style 31 A comparison of leadership and management style 31 The application of leadership and management style in Acme and Omega case 33 Leadership styles in different situations 35 Blake and Mouton’s managerial style 35 LPC contingency theory: different leaders for different situation 38 Situational leadership theory: leaders should adapt to situation 42 The suggestion improvement for Acme and Omega leadership styles 45 Motivation theories and the application 46 Alderfer’s ERG Theory of Motivation 46 Mcgregor’s Theory X and Theory Y 47 Expectancy Theory 49 The application of motivation theories on Acme and Omega case 52 Working effectively in a team 55 References 56 Appendix: Acme and Omega Case Study 59 Introduction The assignment focuses on the recruitment, selection and development of individuals and teams. The employee recruitment and selection practical excises is used for the objectives of the course is to develop the learner’s...
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...the organization. An effective leader has the ability to motivate and influence others. Leadership impacts organizational performance depending on the level to which the leader enables managers and team leaders to plan, organize, control, and act effectively. By accepting authority, responsibility, and accountability, managers can confidently face though situations which require decisions made. Both the manager and subordinate understand how to distinguish right from wrong by using sound judgment. Also, the leader must to learn his own strengths and weaknesses at work as well as his personal life and seek to better himself with new professional knowledge. Everybody has different opinions and attitudes towards values, lifestyles, and behaviors. An effective leader will use diversity at the workplace to combat the fierce competition in the market place. Likewise, cultural diversity within the organization will only add to the company’s growth and good leadership values and respect in the differences in cultures and employees do not create negative stereotypes that could affect the company’s success. Leaders need to address the importance of open communications within the organization. Active listening, questioning, and placing emphasis on verbal and written communications between management and subordinates ensures the company stays on track with the organization’s goal. Recognizing individuals and emphasizing team differences will help the leader achieve a successful career with...
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...Defination Of Leadership Leadership is a process by which an executive can direct, guide and influence the behavior and work of others towards accomplishment of specific goals in a given situation. Leadership is the ability of a manager to induce the subordinates to work with confidence and zeal. Leadership is the potential to influence behaviour of others. It is also defined as the capacity to influence a group towards the realization of a goal. Leaders are required to develop future visions, and to motivate the organizational members to want to achieve the visions. According to Keith Davis, “Leadership is the ability to persuade others to seek defined objectives enthusiastically. It is the human factor which binds a group together and motivates it towards goals.” Tom Kennedy, a certified management consultant, "Leadership is getting people to want to follow. That requires engaging them passionately, from the heart, and requires persuading people to change. Management is tactical; leadership is strategic." John Baker, president of Ready Thinking, "Leadership is accomplishing things that reach beyond solitary abilities by acting — and getting others to act — with a maturity that surpasses limited self-interest." 2.The nature of Leadership 1. It is a inter-personal process in which a manager is into influencing and guiding workers towards attainment of goals. 2. It denotes a few qualities to be present in a person which includes intelligence, maturity and personality...
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...appoint new employees in the organization. The organization has to follow proper recruitment, selection, and retention procedures to employ the appropriate employees. City link, a leading delivery company of UK, needs some new fresh employees to recruit and appoint in their organization. There are some different leadership techniques. It has to follow the best to overcome the challenges of working outside of UK. The organization has to build up proper team management to work efficiently in the context. The organization also provide training facilities to develop the individuals of the organization. Introduction Working with leading people is an important topic for all business students. This topic teaches how to lead effectively. In this assignment we apply our knowledge gained from this unit on City link a world class delivery company. City link is the UK`s leading delivery organization that successfully operate in UK and over the world from 1969. It makes annual revenue over £320m which makes City link the market leader of this field (City Link, 2014). We talk about the city link`s recruitment, selection and retention procedure and about its working culture. 1. Using recruitment, selection, and retention procedure Human resource is a key factor of every organization. The successes of every organization depend on skilled, innovative, creative and committed labour force. So every organization pays their attention on their human resource or work force (Bell, 2014)...
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