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7.1 Problem Solving

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In chapter 7, deciding the course of action, I’ve learned that once you have identified the real problem and have some possible solutions that has a shot at fixing the problem you should; decide which problem to address first and which actions we need to take to address this problem. The K.T. situational appraisal can prove to be useful in deciding which problem should receive the highest priority. Also during the evaluation process the timing and the trend or problems potential for growth. Deciding the impact or how serious the problem is also is included during the evaluation. Selecting the best solution from the possible solutions is something else that needs to be done. To make sure we make the best decision for a solution we use the K.T. problem analysis. In problem analysis four dimensions of the problem are focused on; where, when, what, and extend. To draw a distinction we need to also list what is and what is not the problem. When choosing the best solution the K.T. decision analysis helps by choosing between different alternatives to find the best solution that fulfills all the objectives. Deciding how to avoid additional problems as we put the chosen solution into play is also important. As you can see the process for making these choices are the K.T. approaches or Kepner-Tregoe approach. Amazingly there is a different table that you can use to analyze the data, in each case, to reach a decision. Each K.T. table serves its own purpose in making the right decisions when deciding the course of

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