Premium Essay

A Good Facilitator

In: Other Topics

Submitted By scheek555
Words 694
Pages 3
A Good Facilitator

Jane, the International Customer Service Coordinator, has to lead her first meeting during the project to develop a new product for the company's biggest customer. She is rather nervous because her first impromptu meeting with her team didn't go too well. Jane now has to prepare for her next meeting with her team.

Facilitation is the “knack” of leading effective team meetings (Wong, 2007). Jane must use meeting processes (which are often overlooked) to enable her team to reach well-timed agreements through effective discussions and behavior.

The five (5) techniques Jane should employ to ensure her meeting is effective and motivating is to work one process at a time, use process checks, learn to park issues and know how to open and narrow thinking and break team stalemate.

1. Work one process at a time. Jane should facilitate a planning process with a common approach through easy to follow basic steps. She must have a plan for what is to be accomplished that involves resources to rise above any potential hurdles. While meetings can become challenging, our textbook instructs that working one process at a time should thrive by using the following steps: prepare a plan for the meeting, request agenda items, analyze the needs for the meeting, and develop clear objectives, implementation and summary of results when the meeting has concluded.

2. Use process checks. As the meeting facilitator, Jane should work toward dividing the meeting into phases. If the meeting is going to be brief, then one phase would be adequate for the participants. If the meeting is going to be extensive, then two phases is achievable. As an example, the first phase should consist of planning and preparation and the second phase can be reserved for covering the trouble-free planning steps.

3. Learn to park issues. Jane should know how to...

Similar Documents

Free Essay

Facilitator Notes

...Faculty Development CLINICAL TEACHING SKILLS: A GuIdE for fACILITATorS Notes for facilitators CLINICAL TEACHING SKILLS: A GuIdE for fACILITATorS NoTES for fACILITATorS INTroduCTIoN To THE NoTES for fACILITATorS This course has been designed to enable clinicians to learn how to apply education theory to their own clinical and teaching practice. The course uses participatory approaches which encourage collaboration and reflection among participants, enabling key challenges for clinical teaching to be explored and strategies to address challenges to be identified. THE fACILITATor roLE It is essential that this role is one of facilitation and not that of a lecturer. It is not essential to have expert knowledge of the topic. What is essential in a facilitator of this workshop are the following. • A robust understanding of clinical teaching practices. • Knowledge of clinical teaching theory. AbouT THIS GuIdE The purpose of this brief guide is to help you facilitate the clinical teaching skills workshops. Contained within it should be all the information that you need to run the workshop on the day. The notes contain copies of the slides that are provided with the course. The slides and notes suggest approaches to sessions. However, you may decide not to use some of the slides and may use instead slides or activities that you develop for individual sessions. • The ability to draw effectively on the experience within the group, in...

Words: 6570 - Pages: 27

Free Essay

Group Facilitation

...and for me, Larkins (2014) is very simplistic: Group facilitation is an important management skill that can really help a team achieve their goals in the most effective and constructive manner. The role of the facilitator is to help the group make progress and find their own solution in the easiest and most effective way. I will be looking at two cases of group facilitation undertaken during our recent module. In the first case (Case A), as a group we were tasked to agree upon a plan for a fictional charity in order to ‘generate more income’. In the second case (Case B), the group were tasked to come up with a solution to a specific issue concerning a member (issuer) of the group. In both cases, my role was that of being a set member. There are many facets to the role of being a facilitator and the International Association of Facilitators (IAF, 2003) has six core competencies, namely: Create Collaborative Client Relationships Plan Appropriate Group Processes Create and Sustain a Participatory Environment Guide Group to Appropriate and Useful Outcomes Build and Maintain Professional Knowledge Model Positive Professional Attitude The plethora of literature on facilitation looks at how important the following are: building relationships between the facilitator and the group, appropriate planning, ensuring the right environment, specific outcomes and goals, maintaining professional knowledge as well as being in tune with your self-awareness. They are like building......

Words: 3698 - Pages: 15

Free Essay

A Detailed Lesson Plan in Physical Education

...that influence disease transmission. 2. Three levels of preventing diseases. References: Physical Education VIII (pp. 304-315) By: Renato P. Buenavinte, Jr., Materials: Graphic Organizers Printed Materials III. Procedure Teacher’s Activity Good Afternoon, Class? How are you today? I’m glad to hear that you were all okay. By the way class, allow me to introduce myself first. So, I am Angelie D. Dapiton, a junior student of Eastern Visayas State University taking up Bachelor of Secondary Education major in Physical Education. I am here in front of you to discuss about our new lesson for today. So, I will be your Student’s Activity Good Afternoon, ma’am! We’re fine, thank you ma’am! facilitator now, and I hope that all of you will cooperate in our discussion. So class, are you now ready to learn a new lesson? If so, then let us proceed to our topic for today. But before that, we will have an activity first. A. Activity Okay, so this afternoon, we will be having a group activity in a form of competition. But before that, we will first group you into four. (The facilitator assigned their groupings.) So since we already have our groupings, are you now ready for our activity? Class, listen very carefully as I give you the directions on what to do. Directions: 1. I have here a word puzzle that will be given to you...

Words: 1335 - Pages: 6

Premium Essay

Exploration on Group Leadership Styles

...Exploration on Group Leadership Styles Wilmington University Abstract This exploration paper will encompass some of the characteristics and preferences of good leadership styles enabling us to explore some theoretical approaches within group facilitation which best accommodate our own theories. Through continued researching of all these aspects of group leadership we could explore what might be most challenging to ourselves individually and at the same time assess what type of co-leader one could actually work with to obtain the most efficient results overall. In order to explore these topics and try to answer most of these questions, I began with Internet resources, along with some peer-reviewed journal reviews and lastly I reverted back to our course resources. Although some of the questions are not fully responded to directly, I have gained a greater knowledge into group leadership styles and group facilitation which exhibit how best to approach situations that might arise within a group, while at the same time maintaining focus on a solution. This provides the ability to gain the know-how to seek out what contravening factors caused these problems or issues, these enablers also gave me a clearer understanding about which direction, point of origin or whose involvements contributed to the problem. Exploration on Group Leadership Styles Looking at the theoretical approach to group facilitation, the selectee has to be from amongst all the members of the group...

Words: 1712 - Pages: 7

Premium Essay

Online Distance Learning

... Page A. INTRODUCTION 2 B. CHALLENGING CHARACTERISTICS OF ONLINE LEARNING 3 1. Technology 3 a. Accessibility to Technology 3 b. Limitation of Technology 3 2. Motivation 4 3. Interaction with Facilitators 4 a. Online versus Classroom 4 b. Qualified Facilitators 5 4. Computer Literacy 5 5. Poor Time Management Skills 6 C. SUGGESTIONS AND WAYS TO IMPROVE THE LEARNING EXPERIENCE OF ONLINE LEARNERS 6 1. Technology 6 2. Motivation 7 3. Interaction with...

Words: 3090 - Pages: 13

Free Essay

Self Esteem in Adolescents with Anorexia

...Self Esteem In Adolescents with Anorexia Angelica Benavides Passaic County Community College Self Esteem Self-esteem is a large contributing factor in adolescents with anorexia. A person’s self-esteem has to do with their feelings of self-worth and their judgment of oneself. A person’s self-esteem has to do with how they view themselves and whether or not they do so in a good or bad manor. Self-esteem is established in the younger years in life with the help of a persons loved ones, such as parents, educators, and role models. Educators, parents, business and government leaders agree that we need to develop individuals with healthy or high self-esteem characterized by tolerance and respect for others, individuals who accept responsibility for their actions, have integrity, take pride in their accomplishments, who are self-motivated, willing to take risks, capable of handling criticism, loving and lovable, seek the challenge and stimulation of worthwhile and demanding goals, and take command and control of their lives. (Reasoner, 2010) Building a healthy self-esteem is a crucial part of one’s growing process. It’s particularly important that a healthy self-esteem is established in order for someone to have positive thoughts about themselves in anything thing they do in the future. A positive healthy self-esteem is established with compliments and recognition. Unfortunately if an individual hasn’t received the proper recognition low self-esteem could develop.......

Words: 3407 - Pages: 14

Premium Essay

Competencies of an Od Facilitator


Words: 488 - Pages: 2

Premium Essay

Moez Kassam Case

...HEMOPHILIA ORGANIZATION DEVELOPMENT MAY 2009 • NO 4 GROUP DYNAMICS AND TEAM BUILDING Second Edition Ann-Marie Nazzaro National Hemophilia Foundation (USA) Joyce Strazzabosco Consultant and Trainer (USA) Published by the World Federation of Hemophilia (WFH), 2003; revised 2009 © World Federation of Hemophilia, 2009 The WFH encourages redistribution of its publications for educational purposes by not-for-profit hemophilia organizations. In order to obtain permission to reprint, redistribute, or translate this publication, please contact the Communications Department at the address below. This publication is accessible from the World Federation of Hemophilia’s web site at, Additional copies are also available from the WFH at: World Federation of Hemophilia 1425 René Lévesque Boulevard West, Suite 1010 Montréal, Québec H3G 1T7 CANADA Tel. : (514) 875-7944 Fax : (514) 875-8916 E-mail: Internet: The Hemophilia Organization Development series aims to help hemophilia society leaders, staff, and volunteers develop the skills necessary to effectively represent the interests of people with hemophilia. The World Federation of Hemophilia does not engage in the practice of medicine and under no circumstances recommends particular treatment for specific individuals. Statements and opinions expressed here do not necessarily represent the opinions, policies, or recommendations of the World Federation of Hemophilia, its...

Words: 8355 - Pages: 34

Premium Essay

Group Behavious

...The Tavistock Method: An In-Depth Analysis of Group Dynamics As a group, we decided that the first step was to agree upon a common goal and collaborate on how to achieve it. With no set guidelines to work within, what seemed like an easy task took us a bit of time to comprehend and complete. Even though we discussed other possible avenues, Marko posed that we create a fundraiser. There was much deliberation amongst the group, as Akila urged us to explore other options and not settle for the first good idea put on the table. However, it was decided that, due to time constraints, a fundraiser for veterans would give us the greatest opportunity to demonstrate both creativity and effectiveness seen in a successful group. The next progression was to figure out how we were going to pitch this fundraiser. After a series of practically unanimous discussions, we decided to create a “Tuff-Mudders” like event, with Mark’s enthusiasm leading the way. The fundraiser would be held exclusively on US college campuses, and included an obstacle course aimed at getting students, faculty, and surrounding areas’ participation. We would cover our operating costs, eighty percent of profits would go to the vets and, as an added incentive, the rest would be donated to the host school. Our creative side was fully exposed here, and the group members each stepped up to take on various operational roles to get this project off the ground. Simultaneously, the individual roles of a group......

Words: 2821 - Pages: 12

Premium Essay

Creative Problem Solving

...amongst the group. The participants were Dana Loyd, Alex Fields and Amy Halbrook, they are my team members too. These three people are the first ones every time to respond actively and to offer good suggestions usually in the team. I thought it would be great as a facilitator to know and see how they participate in these types of experiments. Selected Tools and WHY: The tools selected were SCAMPER and Brainstorming with post-its. To start with, we considered to take an existing product. This was a product which we wish to enhance, which we thought would be a favorable starting point for later development. We pose questions pertaining to the product we identified, utilizing the mnemonic for guidance. 1. Substitute- Replace nib with knife, ink with iron? 2. Combine- Holding with opening, writing with cutting. 3. Adapt- Use the pen top as a container. 4. Modify/Distort- Body can be made flexible. 5. Put to another use- Utilize for writing on wood. 6. Eliminate- Clip utilizing Velcro. 7. Rearrange/Reverse- Make the nib flow outwards. Brainstorming with post-its: This brainstorming approach enables participants to retain some anonymity as they share ideas. We started with everyone silently writing down ideas, one per Post-It Note. The team posted up their ideas on the wall. A good way...

Words: 720 - Pages: 3

Premium Essay

Ba Question Bank

...Questions noted during the last Interviews (These have been asked earlier regularly): - Did you work in Large/Big team any time in your career? What was the main challenge you found working in those Large Teams as compared to small Teams? - What Analytical Tools (Process Modeling Tools) have you used till now? In what context (when/how/situation) did you use them? - What are techniques/methods you have used or you know, to gather the Requirements. One-on-one interviews Joint application development (JAD) Questionnaires Workshops Prototyping Use cases Following people around Brainstorming Reverse Engineering Document Analysis ================================================================================= - Did you prepare Use cases yourself? How did you prepare (What were the activities prior to preparing it). What was the content (sections)? - For what Process did you create the Use Case? - What are the Process Models or Flow Diagrams or any other UML Diagrams you have created in your prior Projects? What were the Processes for which they were created? =================================================================================== - What did you find as the main challenge working as Business Analyst? How did u overcome it? Dev and test team conflicts - Do you have experience working in UK or any other Country? If yes, what was the main challenge working abroad (client side) as compared to India? If no then What are the......

Words: 2395 - Pages: 10

Premium Essay

Asking the Good Question

...estoin Asking the “Good Question” Abstract Research seems to indicate that the degree to which an online facilitator is involved—or not involved—in online discussions is dependent on a number of variables (Dysthe, 346). This paper suggests a way in which the online facilitator can be involved, a way that nudges participants into deeper levels of cognitive understanding. The premise behind this paper is that dialogue generated by good questions, based on Bloom’s taxonomy of cognitive competencies, supports learning (Elder and Paul). In this case, the goal of the online facilitator is to help the participant move to both deeper and higher levels of cognitive understanding of the material by asking the “good question” that prompts both individual reflection and dialogue with the participant and among participants. This paper outlines a step-by-step approach to this end. **************************** Facilitators play an important role in the online learning environment. They put a personalized touch to the participants’ experience from the moment they greet them at course entry until the final congratulatory email. They support a safe place for learning by modeling appropriate online behavior in their postings. And, most importantly, they facilitate the online discussion forums by helping the participant explore the learning more deeply. The discussion method has been a widely used learning technique in both face-to-face and virtual classrooms. Discussion...

Words: 1856 - Pages: 8

Premium Essay

Information Requirements Analysis

...Information Requirements Analysis 4/20/2014 SNHU Eddie Bailey A good questionnaire is one that enables collection of precise data in a well-timed manner. It facilitates the work of data gathering, data processing and the tabulation of data. It ensures that there is no collection of unneeded information. It permits complete and important analysis as well as purposeful utilization of the data composed. Random Sampling Advantages: Since it is done at chance, the whole process is evenhanded. This is good to use in less significant populations, of course it doesn't 100% protect from bias (depending on the question). But this option is a faster way of achieving information. Disadvantages: As I said before, depending on your question it cannot put a stop to bias. Also, if you are sampling information from a big population this will take too much time and patience. There is also no assurance that what these people say, represents what another group of people think. Non-Random Sampling Advantages: This is more precise because you are targeting a particular group, therefore your answers will be parallel to what the rest of the population (of this group) will answer. Disadvantages: This is more predisposed, because the individuals chosen are not at random. They also may not represent what another population thinks. According to Clark (2012) states that " Lead by Example; all facilitators must present an example to the participants. They should demonstrate......

Words: 375 - Pages: 2

Free Essay

Intro to Business Management

...conclusions, objectives, goals or yields are particular proclamations recognizing what is to be finished amid the time used in the session. As it were, when individuals leave the session they will comprehend what was finished and what was most certainly not. 1 c. Assign the roles of facilitator, scribe, and timekeeper. In this respect, the scribe and the timekeeper additionally go about as backing for the facilitator too. The timekeeper does this by precisely observing the time taken for every motivation thing and cautioning the facilitator when the gathering is utilizing pretty much that the apportioned tie. The scribe helps the gathering not just by making exact notes of the numerous plans and choices arrived at amid the gathering session, additionally by posting whatever activity things may have been distinguished. 1, 3 A facilitator is an individual who helps a gathering free itself from inner hindrances or challenges with the goal that it might all the more proficiently and successfully seek after the accomplishment of its sought results for a given gathering cooperation. The facilitator must establish the framework for a gainful gathering session by helping gathering parts feel good with the goal that they need to team up, and imparting in them a need to work together in light of the fact that the issue is perceived as imperative and deserving of their time and exertion to work through. 1, 3...

Words: 797 - Pages: 4

Premium Essay


...Stress Management Training: Facilitator’s Manual Learning Materials for “Helping Health Workers Cope,” a Project of Concern Worldwide’s Innovations for Maternal, Newborn, & Child Health and the Community Association for Psychosocial Services (CAPS) December 2012 Table of Contents Acknowledgements ...................................................................................................................... ii Disclaimer .................................................................................................................................... ii Use of Material ............................................................................................................................. ii Manual Development ................................................................................................................... iii I. Training Overview ................................................................................................................ 1 II. Introduction .......................................................................................................................... 3 III. What Is Stress? ................................................................................................................... 5 IV. How Do We React To Stress? ............................................................................................. 8 V. Exploring our Sources of Stress..............................

Words: 8991 - Pages: 36