Premium Essay

A Manager's Handbook

In: Business and Management

Submitted By badaboop
Words 3472
Pages 14
A Manager’s Handbook: “All people, regardless of race, religion or culture, harmoniously living and working together into the future”

Contents

Introduction to Law and Business Ethics and Social Responsibility 3
Legal Dispute Resolution Process and Alternative Dispute Resolution Mechanisms 4
Business and the Constitution and Administrative Law 5
Business Crimes, Business Torts, and Product Liability 6
Contracts 7
Business Structure and Securities Regulation 8
Business Property and Antitrust Law 9
Employment Law 10

Introduction to Law and Business Ethics and Social Responsibility
Include in this section information from Assignment 1.2.

BP Oil, crisis in the Gulf
The careless and unethical approach that BP Oil practices when drilling for oil, led to one of the largest man-made disaster in history. The Gulf of Mexico has had devastating results due to BP’s lack of action in regards to emergency protocol. Though the spill has since been capped and controlled, the aftermath isn’t going anywhere soon, with new problems emerging daily from the spill itself and from cleanup efforts as well.
The extent of damage is numerous, and will cost BP millions of not billions in awards from the many law suits that stand, as well as ones pending. BP will never be able to fully restore or recover what once was.
27,000 workers are presently involved with cleanup efforts; Scientists from all fields are giving advice as well. A major cause for concern for all involved in relief efforts was the high heat and humidity. Oil protestant suits worn by workers and cleanup crew make the 100 degree weather feel like 175, making heat stoke a high threat. These suits are worn to protect from harmful contaminants which can manifest into physical and psychological ailments (catch 22).
It’s obvious that BP learned nothing from the Exxon Valdez disaster,

Similar Documents

Premium Essay

Communication in the Workplace

...manager apologizes and explains to the employee that she did not mean to come across like that. The employee handbook is shown. The employee accepts the apology from the manager and proceeds to read the employee handbook that solidifies the manager’s case. Employee The employee reacts in a matter that they feel picked on and say it is not fair. Manager When approaching someone on a topic that can be sensitive, managers need to be aware. It is the responsibility of a manager to assure employees that everyone has the same rules and everyone needs to abide to them. Managers have to come across that they understand and are able to help if they are needed. The main cause of misunderstanding in this situation is the manager is new at her position and never had to approach anyone in a case like this. The manager did not think before speaking. The manager should have been a little more understanding from the beginning and try to find the cause of the employee being late and not showing up at all. The manager pawns her daily tasks on to the group leaders whom all ready have their own tasks to perform. The group leaders are not happy and are looking to possibly leave the company all together. Manager of a call center gives her work to her group leaders to handle instead of her doing it herself. Group leaders Manager The group leaders approached their manager’s manager. They explained how unhappy they are and why. The manager is approached by her manager stating...

Words: 525 - Pages: 3

Premium Essay

How to Create and Effectively Manage a Virtual Team"

..."How to create and effectively manage a virtual team" Russell S. Kessinger TUI University ITM 525 Module 3 Case Study Abstract The virtual team has become a standard practice for the successful organization. Many larger companies have discovered that the IT department, in a lot of cases, can work virtually from home while providing quality production. In many cases production increases and the employee is more motivated and happier. This paper will discuss the virtual team and the many uses it offers. Along with the differences between a traditional team and the virtual team, there is a need to look at what an organization needs to make the virtual team happen successfully. What are the advantages and disadvantages to virtual working and how do the teams work together. Determining the right people for virtual work could also be a challenge that managers must consider. Not everyone 1 What is a virtual team? Give a brief review of virtual teams. “A virtual team (also known as a geographically dispersed team or GDT) is a group of individuals who work across time, space and organizational boundaries with links strengthened by webs of communication technology.” (Wikipedia, 2010) 2 What is the difference between virtual teams and traditional teams? Virtual teams communicate through electronic means and never meet in the flesh where the traditional teams interaction is a closer personal one that requires more face-to-face 3 What kinds of...

Words: 489 - Pages: 2

Premium Essay

Organization Behavior - Great Leader

...For an organization that you know well (e.g., the organization, where you are currently employed or for which you worked in the past), using the relevant concepts, theories and models introduced in the module, describe one person who could be called a leader and analyse how effective this person’s leadership is and why it is effective. Introduction In a rapidly changing world, organisations are in constant battle to achieve superior performance and outstanding competence. Every organisation must cope with changes caused by internal and external sources. These challenges are occurring more frequently and if not properly faced, they can create chaos and confusion. To avoid such disorder, the role of a leader in an organisation becomes crucial in establishing the vision and directing subordinates towards that vision. “Leadership is required to make sure we are continually reaching our peaks and that we are constantly moving on to the next new thing” (Tompkins, 2008). This paper is an effort to spot a leader in an organization and gauge the effectiveness of his (her) leadership qualities. The paper begins by introducing the leader, the organisation that he is leading and the context in which the effectiveness will be analysed. The paper will continue by observing certain relevant indications for an effective leader and analyse the behaviour of the corresponding leader against these indications. The paper will conclude by finalising the analysis. Organisation The organisation...

Words: 4402 - Pages: 18

Premium Essay

Mini Case

...company after short periods of time. If employees feel comfortable at their job, they are more likely to work harder, which also increases performance. Everybody wants to be able to trust other employees that work at the company and have the capability to build relationships that are respected at all times. Even though the person engaging in these unethical behaviors was the manager’s son, the actions still need to be reported. If Lael would not do anything about these activities, the company would continue to lose more and more employees with high turnover, possibly leading to that branch being shut down due to low performance. 2. What are some of the characteristics of Best East’s ethical culture that would create the current dilemma for Lael? * Throughout the excerpt, it appears that Best East has an ethical culture that believes that degrading women is acceptable and not reporting these incidents is also not pertinent. Even though the employee handbook clearly states the sexual harassment clause, employees need to stand up for themselves. Even if the perpetrator is the manager’s son, these behaviors still need to be documented so that employees feel safe and respected every day at work. Sexual harassment seems to be one of the biggest issues with any organization because employees want to feel comfortable and trusting with other coworkers. The Human Resources team of Best East needs to step in and have a discussion with all of the people affected by the...

Words: 516 - Pages: 3

Free Essay

Resolving Employee Conflict

...individual or group of individuals (Satterlee2013). Workplace conflict is conflict in the workplace usually over personality clashes, or opinions in relationship (Wikipedia, n.d.). Workplace conflict is usually a normal occurrence. Whenever people work together conflict is likely to arise, and it can present challenges to the management when resolving the conflict. It is important for the management to respond constructively and come up with a fair solution to both sides of the party (Sandiland, T 2015). Statics show that conflicts in workplaces happen more frequently that realized and it consumes manager’s time, causing a decrease in overall productiveness within an organization. This is according to a study conducted in 1996. A typical manager can spend up to 30% of their time during a day when solving conflicts, and in severe cases conflicts can take up 42% of a manager’s time (Workplace Conflict, 2013, Dec 31). Some of the causes of workplace conflict are work style ethics, such as punctuality, making good use of time while on the clock, and workplace cleanliness. Background is another issue such as culture, how a person’s upbringing was religion, and family experiences. Gender is still a prevalent role in workplace conflict. There are still some males in the workforce that think they are superior over woman, and woman are not able to perform their duties as efficient as them. Skill is another cause of workplace conflict. Employees may feel threatened or afraid...

Words: 2388 - Pages: 10

Premium Essay

Refactoring

...Clief, Plans Office If your address has changed or if you wish to be removed from the RADC mailing list, or if the addressee is no longer employed by your organization, please notify RADC (ISIS) Griffiss AFB NY 13441. This will assist us in maintaining a current mailing list. Do not return this copy. Retain or destroy. SECURITY CLASSIFICATION OF THIS PAGE (IW.i, Vt e En eed)RE REPORT DOCUMENJATIO4 PAGE I. REPORT NU bER . D I S UC ON BFRE COMPTING ORM ... ' j2. GOVT ACCESSION NO. 3. ft9CIPIkNTIS CATALOG NUMBER RADC-TR-77-369, 4. TITLE (and Subtlfe) Vol III (of three) COVERED S. TYPE OF REPORT A P91111O0 Final Technical Report FACTORS IN SOFTWARE QUALITY Aug 76 - Jul 77 - Preliminary Handbook on Software Quality for an Acquisition Manager 7 AUTHOR(s) I11 PERFOIRMIWGORO. REPORT NUMBER N/A I. CONTRACT 00 GRANT NUMBreR~) Jim A. McCall Paul K. Richards F30602-76-C-0417 10. Gene F. Walters 7. PERFORMING...

Words: 6344 - Pages: 26

Premium Essay

Strategic Staffing Manual

...HRM410 Course Draft and Final Version REQUIRED Template Student Name: | Jerry Seidl | Instructions: * Use this required template for the Week 3 Draft of your project (your Handbook below must be 25% completed for full-points consideration) and 100% complete for the Week 7 final version. * Remember, this is a Staffing Handbook, not an Employee Handbook * Remember that no more than 10% of the completed Handbook can be from borrowed material (so plan accordingly on any borrowed material used in the draft). The majority of the Handbook must be original—meaning written by the student. ALL sources used (textbook, Internet, etc.) must be cited via proper APA citations (both in-text with quotation marks and a References section). This includes any forms or samples in the Handbook. Everything in the Handbook will count towards the “no more than 10% borrowed” requirement, including forms. It is advisable if you create these yourself. * See the Course Project tab for lengthier descriptions of each section. The specifics of the requirements of each section are NOT included here. * Text font can be no larger than 12. * You do not need to include a table of contents. * Be sure to insert your fictitious company name, where needed, in the Handbook below. * Your Handbook must be full 10-12 pages (not including this page, the cover page, or any reference page), double-spaced. You may single-space any forms or samples you create. * Note that the spacing placed between...

Words: 1585 - Pages: 7

Premium Essay

Cmgt 410 Week 4 Individual Assignment

...method or early detection but as well as keeping the operation smoothly running (Westat, 2002). Every department or section of Huffman Trucking along with its headquarters would undergo the evaluation process through a bottom to top system. Through this thorough evaluation, a company’s personnel liable for a certain issue would be recognized. For example, managers would be evaluated similarity for their roles and responsibilities just like regular employee would be for each and every employee has a specific tasks and responsibilities to accomplish. Project control is defined as a scheme to permit the company to design, arrange, make financial arrangements, and measure the execution of their project (Westat, 2002). A project manager’s tasks involve data collection from evaluations, assessment of project development, schedule, and expenses performance of the project. The data collected from the thorough evaluation would be utilized to make necessary modifications for improvement. Results of the project’s examination or inspection would...

Words: 638 - Pages: 3

Premium Essay

Assessment Task 1

...Technology | Program(s): | Master of Business Administration | Coordinator: | Dr Syed Uddin | Level: | Introductory | Semester: | 2/2013 | Prerequisite(s): | Nil | Corequisite(s): | Nil | Exclusion(s): | Nil | Credit Points/Progress Units: | 15 | ASCED Code: | 080307 | Adopted Reference Style APA 1 COURSE ORGANISATION: 1.1 Student Responsibility It is the responsibility of every student to be aware of the requirements for this course, and understand the specific details included in this document. For full details of programs and school procedures, please refer to the University of Ballarat handbook (http://www.ballarat.edu.au/future-students/handbook ) and The Business School Programs Handbooks available at http://www.ballarat.edu.au/business/handbooks Students should be aware of the content of the handbooks, particularly: * * Special Consideration process and forms * Assignment Coversheet * Submission of tasks and assignments * Grading codes * Appeal process * Unsatisfactory progress - Early Intervention * Appeal process * Unsatisfactory progress - Early Intervention * Grading codes 1.2 Staff The most appropriate contact is your teacher. If necessary they will contact the Course Coordinator at the University of Ballarat. | Coordinator | Lecturer | Tutor | Name: | Dr Syed Uddin | Ms. Genna Kaur | Ms. Genna Kaur | Phone: | 0405 735 248 | 03 8600 6700 | 03 8600 6700...

Words: 4040 - Pages: 17

Premium Essay

Week6 Assignment

...Mr. Murphy does not have a claim under the FLSA, in regards to his lack of pay for ‘overtime’ hours worked and ‘on-call’ qualifications for time worked. According to the Department of Labor: “On-Call time: An employee who is required to remain on call on the employer’s premises is working while “on call.” An employee who is required to remain on call at home, or is allowed to leave a message where he/she can be reached, is not working (in most cases) while on call. Additional constraints on the employee’s freedom could require this time to be compensated (Wage and Hour Division Fact Sheet, 2008).” In Mr. Murphy’s case, he is not at the workplace facility, but at home. (At least inferred from the line I can’t even travel outside the Tri-County area during an on-call period…) Because of this, the employer is not required to pay the employees for their twice a month on-call time. Within Mr. Murphy’s potential claim for his overtime hours of 36-unpaid hours due to his extra time training physically outside of what is considered work-time hours. He felt he needed the extra time to work out in order to keep physically fit for the duties of the job. According to the Department of Labor: “Lectures, Meetings and Training Programs: Attendance at lectures, meetings, training programs and similar activities need not be counted as working time only if four criteria are met, namely: it is outside normal hours, it is voluntary, not job related, and no other work is concurrently performed...

Words: 709 - Pages: 3

Premium Essay

Cost Club

...Anderson Cost Club The question to be addressed: if the GM (General Manager) can discharge employees without cause. Mr. Smith, GM – since the store is currently facing financial and economic hardship during this recession, there aren’t any repercussions from Federal or State Law. You terminated the employees under tenuous economic pressure. While there are certain exceptions to the Doctrine of at-Will employment conditions that the company has to be mindful of, this case is not an example. Cost Club’s Handbook clearly indicates in the Termination Policies section that, “if the company has to downsize, merge or relocate there may be a reduction is staff.” Message 2 – Regional CEO’s question about to reducing employee costs. The question to be addressed: will the law allow reduction in force through the use of temp’s and contractors Mr. Taylor, CEO - Your request to amend the staff at your location is here by granted. Under Termination Policies in the Cost Club Handbook the employees understand that they are at risk and the terms of their “at-will” contract allows Cost Club the right to adjust their relationship with our company. You might suggest to those that you want to terminate an alternative. Suggest this to them, that instead of a complete severance of the relationship, you could offer them part-time hours until the company’s economic status is back in-the-black. Please let them know that they will have to sign a new contract with the new terms outlined. This option...

Words: 1130 - Pages: 5

Premium Essay

Employment-at-Will Doctrine

...reason to the employer. This doctrine of Employment-At-Will has been well established in the American legal system since the 19th Century, but nowadays employers find it confusing and with potential liability. This paper will provide different scenarios where employees’ behaviors trigger the Employment-At-Will ruling and how the newly hire Chief Operating Officer (COO) should address these scenarios following the company policies and the law to limit the company’s liability, as well as, the Whistleblower Policy. Scenarios Scenario 1 John posted a rant on his Facebook page in which he criticized the company’s most important customer. In my opinion, the COO has grounds to fire John because there are several clauses in the employee handbook that talk about the limitations on sharing information of the company and its customers on social media such as Facebook. Specially, if John has placed the name of the company in his profile. John can be terminated immediately due to his critics against the company’s most important customer because this could lead the company to lose the client. As mention by: Nick Smith & Robert Wollan with Catherine Zhou (Pag. 275), “Every employee is a potential touch point to the marketplace – a spokesperson who can significantly harm and also greatly enhance the organization’s reputation.” In this case John is breaking the relationship that the company has with its most important costumer because of his comments...

Words: 1695 - Pages: 7

Premium Essay

Leadership

...why are managers important to an organization’s success? Ans: An Organization is a deliberate arrangement of people brought together to accomplish a specific purpose. (Examples: NOKIA, University).  Why are Managers important? Because they have an impact on both employees & the organizations in which they work. For the following reasons: I. Organizations need managerial skills & abilities more than ever in these uncertain, complex & chaotic times. II. Managers are critical to getting thing done. Question 2: Is business management a profession? Why or why not? Do some external research answer this question? Ans: Management is a profession according to the Occupational Outlook Handbook published by BLS (Bereau of Labor Statistics).  In addition to the concept of an administrative manager, this handbook lists a variety of managerial positions (such as: Management analysis/ Management Consultants)  According to BLS; administrative services managers held over 200,000 jobs in 2006. Question 4: What are Fayol’s 14 Principles of management? Ans:1. Division of work 3. Unity of Command 5. Discipline 7. Remuneration 2. Authority 4. Unity of direction 6. Centralization 8. Scalar Chain 10. Subordination of individual to the general interest 11. Equity 12. Espirit De Corps 13. Initiative 14. Order Question 4:- What’s planning? & what are the types of planning? Ans: Planning is a primary functional managerial activity that involves: - Defining organization’s goals - Establishing an...

Words: 1527 - Pages: 7

Premium Essay

Employment at Will

...employee seems to be unable to learn the computer applications that are basic to her job responsibilities, but, consistently “tells” her boss that she is “a good worker and a genius” and that he does not “appreciate her”. Even after a few months of training and support, she is unable to use the computer tools to be productive and efficient in completing the required tasks. As the manager of the accounting department, I would have a meeting with Jennifer and her immediate supervisor to hear the concerns of both employees. During the meeting I would inform in detail the requirements of the job to Jennifer and let her know that the computer applications are a vital function of the job. I would then let her continue her job duties under a manager’s supervision. If her work and skill level did not show any improvement, I would then inform Jennifer that her employment has been terminated. My basis for her termination would be the Employment At-Will Doctrine. Under this doctrine either party can immediately terminate the relationship at any time with or without any advance warning, and with no subsequent liability, provided there was no express contract for a definite term governing the employment relationship and that the employer does not belong to a collective bargaining group (i.e., has not recognized a union). Scenario #2 The employee tends to burst into a rage when criticized and is frequently late to work as noticed by her boss and other staff members. When her boss attempts...

Words: 1094 - Pages: 5

Premium Essay

Process and Outcome Evaluation

...Checkpoint: Process and Outcome Evaluation A process evaluation describes the services and activities that were implemented in a program and the policies and procedures that have been put in place. Grantees were funded with an expectation that a specified number of participants will be served and that specific services will be implemented under the project. Process measures, or “output” data, describe who received the services, what they received, and “how much” of the service was provided. Therefore, grantees should be tracking the number, type, and duration of services. Progress toward project milestones is successive, and therefore, data should be collected on an ongoing basis over the course of the demonstration to monitor and describe how well the established goals are being met. This information will enable grantees to demonstrate to the funding agency whether they were able to provide the services that they were funded to provide. The process evaluation may provide early feedback as to whether or not the program has proceeded as intended, what barriers have been encountered, and what changes are needed. Most importantly, the process evaluation helps to answer questions about why the intended outcomes were achieved or not achieved. Examples of process evaluation would be, number of children who remained safely in their homes, number of parents who are knowledgeable about their children’s needs, and number of program participants who believe their participation in the program...

Words: 409 - Pages: 2