A Social Worker Case Study Summary

In: Social Issues

Submitted By dianitarojas
Words 355
Pages 2
A Social Worker Case Study

Phoenix

A Social Worker Case Study

The social worker in the case study displays characteristics of an effective helper. An effective helper has accurate empathy for her clients (O'Hagan, 2007). The helping relationship begins with the development of trust and empathy. The worker seems to understand the clients’ pain. Compassion and understanding assist the helper to identify with a problem. The employee acknowledges how heartbreaking it is to watch the family submit the care of their loved ones to the institution. The worker has absolute desire to help the clients recover. She reveals warmth as she interacts daily with residents, families, and staff in the institution.

Values are important in influencing the use of her skills. Professional ethics guides her actions. The social worker treats the residents with respect, dignity, and integrity. As a human service professional, she is expected to maintain confidentiality about clients’ condition except in cases where there is suspected danger or harm to themselves or others (Doel, 2012). Her prior work experience motivated the use of her skills. She is thorough in what she does. She obtains a comprehensive psychological report on each client and draws decisions from the history obtained from the assessments.

At community level, the social worker plays the role of advocacy. She is persuasive, assertive, and patient in her day-to-day encounter with patients. She is a community organizer. She organizes and coordinates financial aid to long-term residents without sponsorship and is a community organizer. It is vital for the human service professional to provide information about social issues that are likely to affect the public (O'Hagan, 2007).

Difficulties of social work are common. Social workers have…...

Similar Documents

Sunshine Fashions- Summary of Case Study

...Fashion Case Study Questions Q 1. What are the root causes – individual and contextual -- for the employee misbehavior at Sunshine? Ans 1. Individual misbehaviour in any organisation is not only dependent on an individual’s psychology but is also affected by many variables such as the Organisation structure, Work environment, operating procedures etc. However, the phenomenon of misbehaviour can be better understood in terms of motives and opportunity. Employees commit unethical conduct because of one of the motives of - greed, financial benefit, or other individual motivations and these motives flourish in the absence of effective monitoring mechanisms and effective leadership in the work environment. Sunshine Fashions’ organisational hierarchy and work ethics provided ample motives and opportunities to the employees to indulge in fraud and misbehaviour. The specific root causes for employee misbehaviour at Sunshine can be listed as below:- Root Causes for Individual Misbehaviour (a) Lack of loyalty and belongingness - The employees of sunshine lacked loyalty and belongingness towards the company and this led to opportunistic behaviour. This may be attributed to poor organisation culture, selection process, training, and transparency in company working or leadership issues. (b) Greed – The employees wanted to make quick money through the loop holes in the system. (c) Poor leadership/role models (d) Effects of witnessing similar acts committed by......

Words: 1383 - Pages: 6

Case Study Analysis: the Reluctant Workers

...Case Study Analysis: The Reluctant Workers Name Withheld BUS xxx-Business Class Professor Name Withheld Saturday, May x, 20xx Case Study Analysis: The Reluctant Workers Tim Aston, a young Project Manager only three months into the company, is experiencing difficulty with the operation of his project. The case study is a dialog between Tim and his director, Phil Davies, concerning the advancement of the project. The analysis is on three of the ten effective program management skills and the improvements that should be made for the project to succeed. The three skills identified and analyzed are team building, leadership, and management support, based on my interpretation of the case study. I also have recommendations for both the project manager and the director of project management that will improve environment for the project, and the relationship between the project manager and his staff, and between the project manager and the director of project management. Team Building Team building is described as one of the main responsibilities of the program manager.. "Team building involves a whole spectrum of management skills required to identify, commit, and integrate the various task groups from the traditional functional organization into a single program management system. To be effective, the program manager must provide an atmosphere conducive to teamwork." (Kerzner, 2009, p 148-149) The characteristics for effective team building are choosing committed workers...

Words: 1061 - Pages: 5

Midterm Social Media Case Study

...Midterm: Social Media Case Study Brief Company History Coca-Cola was first introduced to the market in 1886 and has since been the leader, manufacturer, distributor and marketer within the carbonated soft drink and syrup industry ever since. The worlds leading soft drink was developed by John Pemberton, originally designed to work simply as a carbonated machine. Later, the formula Pemberton created was sold in a pharmacy for a mere five cents a bottle and became a town phenomenon. Coca-Cola’s mission is to, “Strive to refresh the world, inspire moments of optimism and happiness, create value and make a difference.” Today, consumers still can “Open Happiness” from the bottle, which features the minimally alternated Coca-Cola logo designed by Frank Robinson back in the late 1800’s. Coca-Cola hasn’t strayed far from its original mission, vision and brand image, which has certainly contributed to the strong consumer loyalty they continue to maintain. Strategy and Objectives Coca-Cola strives to maintain their competitive edge over their main competition, Pepsi. Though there have been numerous market shifts, which may have perhaps altered their strategy, Coke is persistent to uphold their top status. Today, consumer loyalty is the utmost important asset to a company, which is why Coca-Cola initiated the campaign strategy called Expedition 206. Within the modern world of social media there comes discussion, criticism, brand interaction and most importantly to a brand,......

Words: 1040 - Pages: 5

Social Business Case Study

...Should Companies Embrace Social Business Managing Info Tech Across the Global Enterprise Shantel Watkins swatkins8512@monroecollege.edu Identify the management, organization, and technology factors responsible for slow adoption rates of internal corporate networks. While social media is becoming a platform for businesses and corporations to communicate with their consumers and employees within their organization it is the same medium which can damage and cause problems and confusion for the organization. According to Laudon (2014), the goal of social business is to deepen interactions with groups inside and outside the firm to expedite and enhance information sharing, innovation, and decision-making. Email and Instant Massaging, Wikis, forums and blogs are the most commonly used tools that organizations use for collaboration and social business. Moreover, companies also create their own internal corporate networks for collaboration and social business. However, the attempt at creating their own social platforms have proved unpromising results. According to the case, a majority of business technology professionals consider their own internal social networks to be merely average or below average, and the biggest reason they cite is low adoption rates on the part of employees. Organizations should overwhelm their employees with all these stressful tools and technologies that they will not end up using at the end of the day. This has resulted in half of the......

Words: 1121 - Pages: 5

Social Worker

...Child and Family Social Worker Kaplan University Professor Pruett CM107-98 April 17, 2014 The first source listed below was found on the KU Online Library. This was a very interesting article to read for my final project. I choose to read The Survival Guide for Newly Qualified Child and Family Social Workers: Hitting the Ground Running. After reading this eBook, I found that each chapter has a range of tasks, exercises and checklists, which provide hints and tips to help professionals manage a range of different issues. Issues that is likely to arise during the first year as a newly qualified social worker. This book contains great advice and guidance for new social workers. This is a good book that triggers your thinking. It can be used to set us up on the right direction or to help us avoid difficulty when dealing with clients. (Donnellan, 2010) This was a perfect book for me to read because I am planning on becoming a Child and Family Social worker, once I obtain my Bachelor’s degree. This book is great because it is intended for new entrants into the field of human services. So, it perfectly fits with the topic I will be writing about in my Unit 9 Final Project. It contains a lot of information on what to expect when in this field. This is source is reliable, because I found it on Kaplan Universities Library. Everything found in this library is suitable. The second source I choose was from O*NET OnLine. This website contains occupational information. By......

Words: 418 - Pages: 2

Case Study Summary

...Clinical Case Study Summary of Hyponatremia The drug MDMA, 3,4-methylenedioxymethamphetamin, commonly known as ecstasy leads to feelings of euphoria, emotional empathy, and increased energy. Hyponatremia is an electrolyte disturbance in which the sodium ion concentration in the plasma is lower than normal. Sodium is the dominant extracellular cation (positive ion) and cannot freely cross from the interstitial space into the cell, because charged sodium ions attract up to 25 water molecules around them, creating a large polar structure that is too large to pass through the cell membrane. In this study we looked at the case of one young college student who passed away from using ecstasy, as well as two other different examples from a marathon runner and a post surgical patient. One of the most serious medical complications of ecstasy abuse is related to symptomatic hyponatremia. The cause of hyponatremia seen with ecstasy is dilutional in nature and likely due to several interacting effects. Excessive water intake has been directly associated with ecstasy use. For partygoers the effects of amphetamines induce dry mouth and the sensation of thirst causing the user to over hydrate especially after a long night of dancing. For marathon runners, excess antidiuretic hormone (ADH, also known as vasopressin) can be released from the result of strenuous physical activity. The treatment of hyponatremia depends on the underlying cause and whether the patient's blood volume status is......

Words: 554 - Pages: 3

Case Study on Social Networking

...Changing traditional reporting line through social media: A case of blogging or social networking Business Communication Assignment ‐ Submitted By Surya Kant (14PGP048) Somal Kant (14PGP043) Section-A PGP 2014-16 CONTENTS INTRODUCTION SECTION-1 SECTION- 2 SECTION-3 How Social media is replacing Reporting Results Consequences Page-3 Page-5 Page-7 Page-8 INTRODUCTION “Social Media” is a group of Internet‐based applications that build on the ideological and technological foundations which allows the creation and exchange of user‐generated content. As of June 2010, 22% of time spent online (or one in every four and a half minutes) is spent using social media and blog sites worldwide (“Social Networks/Blogs Now Account for One in Every Four and a Half Minutes Online,” 2010). The global a verage time spent per person on social media sites is now nearly five and a half hours per month.Popular social media include Facebook, Twitter, LinkedIn, YouTube, Flickr, and Tumblr. Facebook is a social network service launched in February 2004. As of January 2014 it has more than 800 million active users (Nicholas Caris on, 2014). Accordingto Mashable.com:Facebook is a social utility that helps people communicate more efficiently with their friends, family and coworkers. The company develops technologies that facilitate the sharing of information through the social graph, the digital mapping of people's real‐world social connections. Anyone can sign up for Facebook and......

Words: 1687 - Pages: 7

Virgin Mobile Case Study Summary

...VIRGIN MOBILE CASE INTRODUCTION: Virgin is a leading branded venture capital organization. It is conceived in 1970 by Sir Richard Branson, the Virgin Group has gone on to grow very successful business in sectors ranging from mobile telephony, to transportation, travel, financial services, leisure, music, holidays, publishing and retailing. Virgin has created more than 200 branded companies worldwide, employing approximately 50,000 people, in 29 countries. TARGET MARKET: The core-competency of Virgin mobile is making a difference in the eyes of the customer in terms of value for money, Quality, Innovation, Fun, A sense of Cool-ness. It identified the age segment where the Industry penetration was the lowest, that is, between 15 years to 29 years of age. Also, by demography, it targeted income segment with a low disposable income and high aspiration for trendiness. Since the target market for Virgin mobile is youth segment, it makes sense to develop a value proposition like VirginXtras. The revenue for mobile entertainment is projected to increase in the next few years (Exhibit 3). So, by offering value added services like delivering music, video and game content of MTV, VH1, and Nickelodeon etc. Virgin can increase its sales. PRICING STRATEGIES FOR THIS SEGMENT: Option 1 – Clone the industry prices Pros: Easy to promote, No need to spend more money on salespeople, Customers are used to ‘buckets’ and peak / off – peak distinctions Cons: Highly competitive market....

Words: 564 - Pages: 3

Case Study#6 - the Social Agency

...Case Study #6 – The Social Agency– “Managing Performance Through Training and Development” – Page 354 Questions: 1. What information should be collected and from whom should it be collected? The information that is collected is information based on knowledge, attitude and behavior. The evaluation should be done to see if the trainee’s knowledge has increased due to the training, or if the information provided to them during the training has helped them expand on the knowledge that they already have. In the case of the social agency, the evaluation should look at if the managers were able to learn the key methods of encouraging and supporting the employees. The trainee’s attitude towards the training process and the intended outcome of the training should also be part of the information collected. The evaluation should take into consideration the attitudes of the managers in regards to encouraging employees and if they are able to come up with new ways of encouraging the employees. Finally the behavior of the managers should also be looked at. The evaluation process should look at if the managers are actively participating and implementing what they have learnt in the training to help employees transfer their new skills. Asking the employees to evaluate management support and encouragement is a good way of collecting this information. The managers should be given a self-evaluation as well so that they can compare and identify areas that they may need improvements...

Words: 658 - Pages: 3

Social Worker

...became interested in social work and why you chose social work as a major. Growing up, I always had a passion to help people . I've always been a great listener and I know there are many people out there who wished they had someone to listen and help them and be sincere about it. 2. Explain and discuss your personal values, as well as who and/ or what you feel influenced you the most in forming your values. In addition, identify the values that lead you to pursue a career in social work. Some of personal values includes a relationship with God, getting an education, and being close with my family . My mother influenced my goals the most. She taught me the importance of getting an education , so that I may be successful in life & get a good paying job . She also raised me up in the church and reminded me daily to read the bible,say my prayers,and remain humble. I also value loyalty . I think it's very important to establish a real and true relationship with another individual in order for them to trust you. 3. Discuss how values fit social work values, for example, what are the similarities or differences. Afterwards, explain how your values and the profession's values will influence your role as a social work. My value of loyalty fits my social work values perfect . I will always remain loyal to my clients and do what's in the best interest for them . My professions values and my personal value will connect to make me one of the best social workers around . I wills......

Words: 1072 - Pages: 5

Social Work Case Study

...making ethical decisions as a social worker. The purpose of this case study is to identify ethical dilemmas social workers may be faced with. This paper provides available ethical strategies and models to utilize in determining ethical resolutions. What are the ethical dilemmas presented in the case example? Provide a rationale for why you identified specific issues as an ethical dilemma. In the social work profession it is inevitable that as social workers we will be faced with ethical dilemmas. Social workers are responsible for maintaining the commitment to be ethical, and the promise to ensure each client’s well-being. An ethical dilemma involves two or more conflicting issues. Being culturally diverse and understanding the NASW Code of Ethics are two methodologies that can help to identify your ethical obligation as a social worker, and hopefully help you make the right choices when faced with an ethical dilemma (NASW, 2007). There are a number of key concepts to consider pertaining to the duty and obligations of social workers (Roberts, & Watkins, 2009, p. 115). In case study 1.7 Believing an Emotionally Disturbed Child, the social worker is faced with several dilemmas. One of the main dilemmas is whether or not to report the abuse allegation described to the psychologist by seven year old Mary. The psychologist reported the allegation to the social worker rather Children Protective Services (CPS). Not only does the social worker have an obligation to......

Words: 1311 - Pages: 6

Roles and Responsibilities of a Social Worker

...the Social Worker in the 21st Century – A Literature Review THE ROLE OF THE SOCIAL WORKER IN THE 21ST CENTURY A LITERATURE REVIEW ‘Indeed we have only the most general ideas of what we are trying to produce, what constitutes the essential skill of the social worker, and consequently still more varied ideas as to how to set about it’ (Younghusband, 1959, p.28). Professor Stewart Asquith Dr Chris Clark Professor Lorraine Waterhouse University of Edinburgh The views expressed in the report are those of the author(s) and do not necessarily reflect those of the Scottish Executive or any other organisation(s) by which the author(s) is/are employed. The Scottish Executive is making this research report available on-line in order to provide access to its contents for those interested in the subject. The Executive commissioned the research but has not exercised editorial control over the report. This web only report is accompanied by "Insight 25: The Role of the Social Worker in the 21st Century" also in web only format. Both reports are published by Information and Analytical Services Division, Scottish Executive Education Department, Victoria Quay, Edinburgh, EH6 6QQ. If you have any enquiries about these reports please contact the Dissemination Officer on 0131-244-0316. These reports were commissioned by the 21st Century Social Work Review Group to inform their work. Copies of this full report had already been released on the 21st Century Social......

Words: 19416 - Pages: 78

Case Study: Meet the New Mobile Workers.

...reduces work activities of the technicians who fix vending machines especially the paperwork. It can provide “detailed customer information, automatically update lists of service parts stored in their vans, and transfer information to the billing department”. These applications improve operational efficiency and decision making by: - Saving time and reducing high amount of unnecessary steps in the working process. - Allowing workers to work faster. - Making the job more predictable and systematic. - Allowing connection with a lot of people, better communicate. 2) Problems that were solved by using mobile digital devices: - Before McClendon’s went digital, orders were handwritten on a white board, a process that was too time-consuming, error-prone, and costly. - At McClendon’s Select, employees used to load orders on trucks for deliveries which took 30 to 45 minutes manually. - In the past, PepsiCo drivers and merchandisers began each day by picking up printed schedules with order quantities and tasks to be performed at each outlet, from unloading cases of soda to setting up new product displays. It was difficult to accommodate last-minute changes in orders because communicating with the delivery drivers was difficult when they were on the road. - Previously, at PepsiCo after a technician visited a customer on site, he would go back to his car, transfer information from paper notes into a database on his laptop, and transmit it to Coca-Cola’s aging centralized......

Words: 537 - Pages: 3

Social Network Case Study Analysis

...ENT 201-50 Fall 2015 | The Social Network Case Study Analysis | | Austin Tiller 12-6-2015 | CASE SUMMARY The founding of Facebook is portrayed in the movie, “The Social Network.” The movie depicts the early years of Facebook, from the origin of the idea through its growth to a multimillion dollar company. In the film, Mark Zuckerberg is hired by the Winklevoss Twins to help them design and program an idea they came up with. Mark decides to create his own version of their idea and begins to work on it with the help of his best friend, Eduardo Saverin. Shortly after, Mark’s version begins to be successful and the Twins realize what he has done and plan to prosecute him. Mark’s successful version also catches the eye of a wealthy entrepreneur, Shawn Parker, who invented Napster. The film continues with the involvement of Shawn in the company that Mark and Eduardo started. It ends with the end of a friendship between Eduardo and Mark due to Mark knowingly tricking Eduardo in giving up most of his shares to the company and betraying a verbal agreement between the two. This situation is just one of the many large bumps in the road near the end of the film as the three main characters deal with many different situations on the road to success. The end of the film also shows Mark/Facebook being sued by the Winklevoss Twins for stealing their idea. Throughout the entire film, it is incredibly interesting to compare and contrast the personalities and......

Words: 2818 - Pages: 12

Social Media Monitoring Case Study

...Words Social Media Monitoring Case Study Social Media Rocks During Japan’s Earthquake Marketwire Heartbeat empowers the Canadian Red Cross in its relief efforts while illustrating the power of social media Overview The Canadian red Cross is Canada’s leading humanitarian organization through which people demonstrate their caring for others in need. it began using social media to spread its mission more than two years ago and since then has focused on building and increasing capacity so as many red Crossers as possible can use its social media tools. These include Twitter, Facebook and a blog, “red Cross Talks.” ObjeCTives The Canadian red Cross’ primary objective in social media is to give help and get help – and to empower people to be helped or to help the Canadian red Cross. To this end it must continually monitor social media channels as well as assess the reach and impact of its own messages. it must also be prepared to respond to heightened social media activity during emergencies and disasters. These needs were brought to light during the recent earthquake in japan when, by 9:00 a.m. on the day of the disaster, the Canadian red Cross’ social media channels were already inundated with inquiries and offers of help. sOluTiOn Marketwire Heartbeat provided the intelligence the Canadian red Cross needed to quickly establish a social media presence. in the first largest international news provider of original content launches a new regional edition Social Media......

Words: 637 - Pages: 3