...of the case studies it is clear to see that the communication cycles have been put into practice on a number of occasions and have generally worked well. I am going to discuss how the communication cycle has been put into practice within the Jason Young and Stephen Polanski case studies. From the Jason Young case study we can clearly see that the Tuckmans cycle has been working very effectively. The Tuckmans cycle is all about effective communication in groups. Many groups may experience some sort of struggle before people unite and communicate effectively. Within the Jason Young case study we can see that while Jason was in hospital there were many multi-disciplinary meetings to discuss Jason’s progress with a goal to getting Jason as independent as possible. This is an example of the health care professionals working effectively together to ensure Jason is receiving the best possible care while he is in hospital. These multi-disciplinary meetings would not happen if health care professionals did not communicate together and bring their ideas forward to each other. The nurses in the hospital are trying their best to ensure Jason has a pleasant experience. The staff that works with Jason have to feed him, take him to the toilet and clean his teeth etc. As Jason needs a lot of attention it is important that the health care workers work together to ensure all his needs are accommodated for and as a result of this the workers could also try to develop his communication while they...
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...AN ANALYSIS OF THE FACTORS THAT CONTRIBUTE TOWARDS EFFECTIVE COMMUNICATION IN BROADCAST: A CASE STUDY OF UGANDA BROADCASTING CORPORATION (UBC TELEVISION) BY NNABBAMBA NOAH JMD/A/031/SEP/2013 A RESEARCH REPORT SUBMITTED TO THE DEPARTMENT OF JOURNALISM AND MASS COMMUNICATION IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF A DIPLOMA IN JOURNALISM AND MASS COMMUNICATION OF YMCA COMPREHENSIVE INSTITUTE KAMPALA APRIL 2015 DECLARATION I NNABBAMBA NOAH declare that this research report entitled “An Analysis of the Factors that Contribute towards Effective Communication in Broadcast” is my original work and to the best of my knowledge and understanding, it has never been submitted to any University or any other Institution of Higher Learning for the award of a Degree of a Diploma. All sources i have consulted are duly acknowledged. Signature;……………………………………….. Date;…………………………….. (Nnabbamba Noah) Page i of 53 APPROVAL This is to certify that this research report entitled, “An Analysis of the Factors that Contribute towards Effective Communication in Broadcast” has been done under my supervision and is now ready for submission. Signature;………………………………………Date;……………………............ Ms. (Mary Clare Nyirenda Katusabe) Page ii of 53 DEDICATION This research report is dedicated to my father Mr. John Baptist Nnabbamba, my mother Mrs. Kuteesa Joyce Faith Nnabbamba but not forgetting my dear sisters and brothers for their moral and financial support. It is also extended to my dearest...
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...THE CHALLENGES OF INFORMATION COMMUNICATION TECHNOLOGY (ICT) ON THE ACHIEVEMENT OF ORGANIZATIONAL OBJECTIVES ABSTRACT This research project attempt to highlight the challenges of information and communication technology in Nigeria business organization. It intends to determine how the information system helps an organization to perform effectively. Moreover, it also aimed at appraising the possible problems encountered in the installation and structural framework of information and communication technology systems as well as analyzing the socio-economic and indigenous cultural factors that affects the stream (flow) of information in Nigeria business organization. It has been observed that information and communication technology contribute greatly to the success of business organization in Nigeria. It has been deduced from the research that individual peculiar culture does not affect information system in functioning effectively. Finally, in other to make an organization to perform effectively and function well, management should allow flow of information and communication technology system in an organization. TABLE OF CONTENTS Title page ---- ---- ---- ---- ---- ---- ---- ---- i Approval page---- ---- ---- ---- ---- ---- ---- ii Dedication ---- ---- ---- ---- ---- ---- ---- ---- iii Acknowledgement ---- ---- ---- ---- ---- ---- iv-v Table of contents ---- ---- ---- ---- ---- ---- vi-viii Abstract ----...
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...EFFECTIVE LISTENING IN THE WORKPLACE Jeff Bernier Abstract “Listening is perhaps the most critical element in language and language learning, for it is the key to speaking, and beyond that, reading and writing. At all levels --- from entry level to managerial --- listening is perceived as crucial for communication. Yet listening remains one of the least understood processes in language learning” (Allene Grognet and Carol Van Duzer, 2002, p. 1). The ability to listen to employees and colleagues is an essential skill for developing a productive environment. By improving listening skills, supervisors and employees can create a “listening environment” within their own organization. This study examines the relationship between University of Southern Maine (USM) personal that feel they have effective listening skills and USM personal that had training in effective listening skills. The subjects were 182 USM employees surveyed to determine effective listening in the workplace. Each USM employee surveyed identified themselves as either an “employee” or “supervisor”, the number of years employed and answered either “yes” or “no” to ten various questions on effective listening in the workplace. Results showed strong, positive relationships among the two dependent variables in effective listening in the workplace. Hypothesis USM employees who feel they have effective listening skills as determined by the survey conducted at USM have a positive relationship with USM employees...
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...UNIVERSITY OF MAIDUGURI DEPARTMENT OF MASS COMMUNICATION PUBLIC RELATIONS AND CONSENSUS BUILDING: An Appraisal of the Public Communication Programmes for the Nigerian Downstream Petroleum Sector Reforms – 2000 to 2010 BY YUSUF MU’AZU I.D. NO. PGA/09/06230 Being a Non-Thesis Based Seminar presented to the Department of Mass Communication in partial fulfillment of the requirements for the award of the Degree of Doctor of Philosophy (Ph.D) December, 2010. ABSTRACT This study seeks an understanding of the role of public relations in building consensus on reforms and engendering public acceptance of government policies. The study attempts to achieve this through an assessment of the public communication programmes for the Nigerian downstream petroleum sector reform being executed by the Federal Government. The study established that there is a nexus between public relations, consensus building and reform success, as demonstrated in a number of countries that have had successful reforms. In the case of Nigerian, the study revealed that absence of strategic communication in the design and implementation of reforms has occasioned poor understanding of some of the reforms leading to lack of consensus and eventual failure of the reforms. The study recommends an effective communication programming for the deregulation of the Nigerian downstream oil sector, which must be based on sound opinion research and analysis, coordinated across Ministries and relevant...
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...the success of a business more then any other constituency. Prior to the 21st Century, internal communication primarily consisted of memos, publications, and internal broadcasts (Argenti, 2013). Today, internal communication is much more encompassing; including providing employees with company values and belief statements, more accessible management teams, and a more diverse and engaging Human Resources department (Argenti, 2013). In an effort to truly discover if internal communication is a driving force behind increased profits, and employee retention & effectiveness, this Review of Literature will be reviewing several articles that investigate effective internal communication and how the engage employees. This review includes articles that were selected and evaluated extensively. Each article was required to be peer-reviewed, written within the last 20 years, and complimentary to the topic at hand. These articles also included research to support claims, inspect organizations who previously struggled with internal communications, and if those companies’ efforts to improve helped with employee development and morale. This review also examines research and delves deep into the thought and beliefs that companies that exhibit highly effective internal communication tend to display greater profits than organizations that have poor internal communication. Internal communication can be defined as the strategic management of interactions and relationships between stakeholders...
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...Effective Communication with Passengers with Reduced Mobility in Select Airlines at Ninoy Aquino International Airport Terminal 3 A Thesis Proposal Presented to the Faculty of Institute of Liberal Arts and Sciences In partial fulfillment of the requirements for the degree of the Bachelor of Arts Major in Aviation Communication Katrina Angelika T. Natividad 2015 Chapter 1 1.1 Introduction Communication has always been an integral part in every industry. It binds people and helps build connection for greater understanding, safety and for better service. According to Aksoy and Dernadis, in an industry like aviation, grave accidents like aircraft crashes and mid-air collision could happen if there is a miscommunication between persons or lack of communication of important information. (2007) The research is aimed at looking into the effective communication between handicapped passengers and airport and airline personnel. “Persons with disabilities make up a significant and growing percentage of the world’s population and constitute the world’s largest minority. The World Health Organization (WHO) reports that this number is increasing through population growth, medical advances and the ageing process.” (“UN International Civil Aviation”, 2013) The researcher wants to know the instruments and materials, procedures and guidelines that the airline and airport use in order to accommodate the handicapped passengers in the airport. 1.2 Related Literature From 2011...
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...Reconciliation Act (OBRA). OBRA 1987 addressed many physical and emotional areas, but did not include effective communication or interactions with residents. One of the simplest methods to better assess residents is to communicate with each individual and ask for their input. In a study of communication between residents and staff, Williams (2006) found that effective communication is an important contributor to quality of life, and it enhances life choices for elderly residents. Effective communication does not belittle or marginalize elderly individuals. Effective communication...
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...International Journal of Research Studies in Management Available online: 6 September 2012 Exploring the communication barriers in private commercial banks of Bangladesh Sultana, Nahneen Eastern University, Bangladesh (urmee97@yahoo.com) Abdullah, Abu Md. Eastern University, Bangladesh (abdullah.du@gmail.com) ISSN: 2243-7770 Online ISSN: 2243-7789 Tabassum, Ayesha Eastern University, Bangladesh (tabassum105@yahoo.com) Received: 23 June 2012 Available Online: 6 September 2012 Revised: 15 August 2012 DOI: 10.5861/ijrsm.2012.140 Accepted: 1 September 2012 Abstract In Bangladesh, lots of private commercial banks are contributing for economic growth. The performance of the banks depends on a well-structured communication system. So by maintaining an effective communication system, the banks can gain competitive advantage. Thus the study aims to investigate the communication barriers that should be removed for effective communication in the private commercial banks of Bangladesh. A structured questionnaire survey based on 5-point Likert-scale was conducted on 165 full-time employees of private commercial banks. The sample includes 15 private commercial banks. The Principal Component Analysis reveals three types of communication barriers; personal barriers, job barriers, and organizational barriers. Among these barriers, personal barriers are the most significant barriers according to the respondents of the study. Personal barriers include lack of English...
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...ialEdexcel BTEC Level 3 National Certificate/Subsidiary Diploma in Health & Social Care Unit 1 Assignment – Developing Effective Communication in Health & Social Care Assignment Title: Effective Communication in Action Context Health and social care professionals require good communication skills in order to carry out their roles effectively. It is important for you to gain knowledge and understanding of the skills involved in communication, so you are able to develop and enhance your interpersonal skills. This unit enables you to explore and develop the skills of effective interpersonal interaction and communication essential to the operation of health and social care services. It will enable you to analyse factors that enhance and inhibit communication and to examine effective interpersonal skills. You will also explore the value of effective and varied types and styles of communication in the support of patients/service users. The unit encourages you to reflect on your own performance and that of others. In order to support your studies, it would be highly beneficial for you to complete a period of work experience, which should provide opportunities for some of the assessment of the unit. You should aim to complete this over October half term or at Christmas. Task Overview Your line manager has promoted you to the position of ‘Trainer’ and has given you responsibility to deliver some induction training to new recruits. It is your choice whether you base your assignment...
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...Explore the importance of developing effective communication skills in nursing. Communication is the base for everything done in everyday life as well as in professional practice. What and how something is said will send a number of messages to the receiver; these messages are sent and received both knowingly and unknowingly (Sully and Dallas, 2005). Nurses evidently deal more with patients than any other health care worker (McCabe and Timmins 2006), therefore it is very important that effective communication skills are developed, as they will be supporting the patients, the relatives and then communicating back to other health care workers. This essay will be looking at the importance of developing effective non verbal communication skills, the effect different levels of communication has on patients, and adapting communication skills where barriers exist. Communication is both verbal and non verbal, Verbal communication is often seen as the most important form of communication (McCabe and Timmins, 2006). However when people are communicating, words make up only seven percent of the message. The other ninety three percent is made up by how the message is said, the tone of the message and body language (Argyle, 1989 cited by McCabe and Timmins, 2006). So from looking at the information Argyle presents, it is clear to see that non verbal communication has much more of an impact than verbal communication. Although what is said will still have to have meaning and be appropriate...
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...Pathways to learning Assessment. The three styles were Interpersonal, Verbal linguistic, and Bodily Kinesthetic. Interpersonal: The interpersonal learning style was the first one found during my assessment. These learners seem to communicate well, and can see things from someone else view point. They will cooperate in a group setting. My strategy for effective communication and collaborating would be to listen to what everyone has to say and take notes. Then discuss what was said and reflect on the information then give suggestions. I could take the lead on some assignments. Verbal linguistic: The verbal linguistic will learn by remembering terms. Explaining, learning, and using humor. The strategy for effective communication and collaborating would be to recite what’s discussed, rewrite notes. I could analyze the assignment for more understanding. Teach someone else, read the text outline chapters. Bodily Kinesthetic: The Bodily kinesthetic learning style will learn better by moving, walking and talking will open their thinking process. The strategy for effective communication and collaborating would be to move around, act out what’s being discussed. Use a mental map or draw diagrams or use figures to explain. Try recording the class to listen to later or downloading the book to be played later with an MP3 Player. Help coordinate the group meetings. I have identified three different personality types based on the findings from the Personality...
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...Communication Style Case Study Effective communication is essential in building trust, respect, and creating an environment where ideas and problem solving take place. There was a survey done in a study showing 79% of the participants indicated that workplace respect was seriously lacking in the United States. The participants commented that if people communicated respectfully to each other, like they do their patients, there would be an increase in workplace satisfaction (Hansten & Jackson, 2009). There are three case studies, which will be analyzed by identifying passive, assertive, aggressive, and passive-aggressive communication styles. A personal senerio will be included and discussed. It was apparent in the first case study Robin, the RN was showing aggression towards Rashad the nurse’s aide. The RN and the aide had attended a meeting discussing their role clarification on the unit. Rashad spoke up and clarified his role as anticipating the needs of patients needing assist to the bathroom and help with personal hygiene. Robin then abruptly stated, “You are only and aide.” “It is the RN role to anticipate the needs of the patient. “You need to do what we tell you” (Hanston & Jackson, 2009). This communication of aggression by the RN demonstrated no respect to Rashad. Rashad felt put down, but in the back of his mind he was feeling revengeful. The communication style he was demonstrating was passive communication. He was not assertive in communicating...
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...The role of organization, time management and effective communication to succeed in online-learning master courses Introduction Nowadays, many people who desire to be rich often choose to invest in stocks, bonds, real estate or other property types. However, among many ways of investing, the most long-term benefit is investing to knowledge. Not only bring a degree, master courses are also an opportunity for students to go through knowledge , accumulate more and more experience and solve many complex issues of economy, finance and expand a lot of relationships for the bussiness work. These advantages are the reason why many people want to get master degree after finishing bacherlors’ study program. Moreover, with the development of Internet and technology, more and more people choose online courses for Master’s degree. Each person has a different way to be successful in online learning. While some people believe if they have intelligence and talent, they will get success in their study, but others claim that a important factor to contribute to the achievements of their performance is hard-working. For me, in my self-study experience, intelligence, talent or hard-working are not enough, the improvement of some modern-technology skills in looking for informaton leads student to be successful. The truth is that because of taking advantage of using organization, some abilities in time management and effective communication on online learning is the way to approach me to knowledge...
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...(M1) The role of effective communication and interpersonal interaction in health and social care with reference to theories of communication The role of effective communication and interpersonal interaction in health and social care with reference to theories of communication The role of effective communication and interpersonal interaction in health and social care with reference to theories of communication This information pack will include a directory which explains the different forms of verbal and nonverbal communication and discusses the theories of communication. It will also include a series of case studies which will explain the different forms of communication which would enable residents, staff and volunteers to communicate with each other. Finally, it will also assess the role of effective communication and interpersonal interaction in health and social care with references to theories of communication. Staff Training: Staff training is very important in the Health and Social Care field. This is due to the fact that if staff members are not given the correct and sufficient training, the lives of service users could very well be at risk. Correct staff training ensures that: employees aren’t injured or made ill by the work that they do and service users aren’t put at risk. What is communication? Communication simply means when information is transferred from one person/place to another person/place. Communication plays a crucial role...
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