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Ab Nursing Case

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In the emergency room, labs were drawn and a 20-gauge peripheral IV was inserted in the right forearm. Anna’s laboratory values include; white blood count of 11,000 cells/mm3, hemoglobin of 9.0 mg/dl, hematocrit of 26%, platelet of 180,000/mm3 potassium of 5.0 Mmol/L, sodium of 135 Mmol/L, INR is 2.2 and the BNP levels of 600 pg/ml. The blood culture results are pending. A chest x-ray shows significant pulmonary congestion, and cardiomegaly. The echocardiogram shows an EF of 40%. The ABG shows pCo2 of 54 with pH of 7.32. The ER physician decided to place Anna on a BiPAP and sent to progressive care unit (PCU). The physician ordered repeat ABG after 2 hours, steroids, nebulization treatments, and beta blockers. Anna is admitted to …show more content…
You witness the following conversation during shift report:
Kelly: “Guess who was my early morning admission? “
Jen: Anna, again! She was just discharged from here few weeks ago. What is her diagnosis now?
Kelly: What else? Same old CHF! Oh, this time her breathing was pretty bad when she came to the floor. As per her husband she had this shortness of breath going on for a week. Finally she decided to show up. Her saturation level was only 84% and she was acidotic when she arrived. She is doing well on this BiPAP, her heart rate, and respiratory rate has come down. The ABG done post 2-hours of arrival and shows improvement. You know very well, how anxious she is? The main problem now is; she on the call light all the time for silly reasons. She definitely looks better, but she denies it …show more content…
How does this shift report exchange make you feel?
Stressful and uncomfortable. She was a new admit to the floor and Kelly was already stressed out with her heavy assignment group. The worst thing that Kelly did was “shouting at the patient’s husband”. This will create a negative impact on both the patient and her husband participating in Anna’s care. This will affect the nurse patient trust and relation, and will negatively affect in the delivery of appropriate care.
2. What should have been the best way for Jen to respond to Kelly?
Jen should have asked specific questions pertaining to the care of the patient and should have directed her conversation to the facts than assumptions. Jen definitely don’t wanted to have a negative confrontation with her colleague, but she should have stated , “We really shouldn’t shout at a family for intervening in our care, you should have explained them both the situation or should have made the charge nurse talked to them about the need for remaining calm (without a continuous attempt for talking) on the BiPAP”. If Jen feels Kelly is coming back the next day and the patient express strong negative feelings toward Kelly’s attitude, Jen should request the charge nurse to assign Anna to some other nurse the next

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