Premium Essay

Achieving Discipline and Work

In: Business and Management

Submitted By gundarukwa
Words 2552
Pages 11
Achieving discipline at work
Ever been the victim of bad manners in the workplace? Perhaps you were the recipient of an insult by a peer or demeaning comment by a superior? Maybe you were just plain ignored or suffered some other discourteous treatment.
The Journal of Occupational Health Psychology cites study by University of Michigan researcher Lilia Cortina and her colleagues from two other universities that found 71 percent workers had experienced workplace incivility in the previous five years 1,100 workers surveyed). And that spark of rudeness wasn't from customers or other members of the general public, but from coworkers and superiors. And 44 percent of workers polled for OfficeTeam said the level of professional courtesy at work had decreased over the past five years.
Incivility, rudeness, and bad manners at work hinder productive communication and destroy workplace relationships. Fortunately, you can avoid being the victim and learn how to recognize when you're the culprit. It's also possible to deflect unsavory comments and behavior in a professional manner without taking it personally.
Devastating Results
Christine Pearson, associate professor of organizational behavior at the University of Western Ontario in Canada, has studied workplace incivility for five years. In a paper she co-authored for the journal Organizational Dynamics, she and two colleagues explained that "workplace civility behavior that helps to preserve the norms for mutual respect at work." Conversely, workplace incivility does just the opposite. And once incivility rears its nasty self into the workplace, the results can be devastating to the culprits as well as those around them and the organization itself.
In Cortina's study, employees who experienced uncivil treatment reported lower job satisfaction. Plus the employees withdrew from their jobs through repeated tardiness,

Similar Documents

Premium Essay

Achieving and Maintaining Individual Excellence Paper

...Running Header: Achieving and Maintaining Individual Excellence 1  Achieving and Maintaining Individual Excellence Paper   James O. Greenup BSHS 462 January 11, 2009 Kevin L. Benbow, MA, LPC University of Phoenix Achieving and Maintaining Individual Excellence Paper 2  In this paper, I have formulated a framework for achieving and maintaining individual excellence for my life. I will discuss how I have achieve and maintain my individual excellence for my life by listing what skills I have or need to develop further. I will express how each of Peter Senge's Five Disciplines have meaning to me, based on my self-assessment of my skills for growth in each of the five disciplines of personal mastery, mental models, teaming learning, and system thinking. I have an establish firm foundation. That foundation is "me." I know who I am, what I want and what I am are capable of. I have determined what is my values, goals and principles that allow me to my guide my actions because I know and understand who I am better on an ongoing basis, live life more consciously and deliberately, and continuing to attain personal satisfaction and fulfillment. So I am very capable in document use, numeracy, writing, oral communication, working with others, oral communication, continual learning and working with others, and thinking skills. I believe that my weaknesses are a snowball effect that I have experienced over the last several years. I have allowed myself...

Words: 1740 - Pages: 7

Free Essay

Discipline and Management

...Discipline and Management: Different Yet Related Mary Keel Grand Canyon University: TCH-536 January 26, 2014      Comparison of Discipline and Management, and Behaviour and Misbehaviour Definitions Discipline denotes training or systematic instruction intended to produce a specific pattern of behaviour or character, especially training, which produces mental or moral character that adheres to a specific order or conduct. The term could also refer to the product of the training, which is controlled behaviour that results from self-control attained after disciplinary training. The term also denotes the act of punishing to enforce obedience or gain control (Marvin, 2014). Management is the coordination and organization of activities in a classroom in order to attain defined objectives and this involves controlling or dealing with students, processes and things in a manner that enables attainment of set goals and objectives (Marvin, 2014). Behaviour denotes observable activities or mannerisms in humans, which is an aggregate of responses to stimuli or input whether external and internal, voluntary of involuntary, covert or overt and conscious or subconscious. On the other hand, misbehaviour denotes conduct or actions that are incorrect, improper, inappropriate or unexpected of an individual based on their settings. Similarity of the Terms 1) Discipline and management are both control processes aimed at achieving specific objectives. On one hand, management...

Words: 788 - Pages: 4

Free Essay

Cv Writing

...CV words and phrases examples - * results-driven, logical and methodical approach to achieving tasks and objectives * determined and decisive; uses initiative to develop effective solutions to problems * reliable and dependable - high personal standards and attention to detail * methodical and rigorous approach to achieving tasks and objectives * entrepreneurial and pro-active - strong drive and keen business mind * identifies and develops opportunities; innovates and makes things happen * good strategic appreciation and vision; able to build and implement sophisticated plans * determined and decisive; uses initiative to meet and resolve challenges * strives for quality and applies process and discipline towards optimising performance * extremely reliable and dependable - analytical and questioning, strives for quality * methodical approach to planning and organising - good time-manager * excellent interpersonal skills - good communicator, leadership, high integrity * strong planning, organising and monitoring abilities - an efficient time-manager * self-driven and self-reliant - sets aims and targets and leads by example * good interpersonal skills - works well with others, motivates and encourages * high integrity, diligent and conscientious - reliable and dependable * self-aware - always seeking to learn and grow * seeks new responsibilities irrespective of reward and recognition * emotionally mature...

Words: 476 - Pages: 2

Premium Essay

Lut1 - Task 1

...in the long run? A-1a. Thesis Statement Research continues to suggest that being a part of organized youth sports can have both positive and negative effects on today’s children as well as their families; character building, self-confidence, discipline and healthy lifestyle habits are all positive effects while the negative effects include injuries, performance stress, peer pressure and large time and money commitments. A-1b. Main Point Preview Involvement of children in youth sports can have both merits and demerits. Participation in sporting activities provides children with healthy lifestyle habits, builds character, personal discipline, and self-confidence. The major demerits are physical stress developing in injuries, psychological performance stress, peer pressures, as well as time and monetary requirements. A-2. Main Points 1) Merits of youth organized sports: A) Character Building: Youth who participate in organized sports are often upright in thought and many times assume leadership roles because of the decision making traits they pick up during the sporting activities, the devotion and work rate they put in, the determination they develop in the hope of living up to the expectations and team work builds character traits that will carry them through the workforce late in life. B) Self Confidence: Organized sports can increase a youth’s awareness level and the responsibility that comes with it teaches them to...

Words: 1207 - Pages: 5

Free Essay

Income Tax

...Operating Budget Christine Mosqueda ACC206: Principles of Accounting II Instructor LaKeitha Givens Date Submitted Operating Budget Within a firm, there are many approaches a manger must organize to get the required attention from the employees. The most important and necessary thing a manager must do is to be able to construct a budget. In an operating budget, there are many different elements that are required to maintain the integrity of the budget for the company. Managers must include an operating budget that keeps the company disciplined and organized. As the manager develops the operating budget, he/she must also decipher what the variance of the budget is. An operating budget is as important as a heart is to a human, if the operating budget is designed correctly, then the company with the budget could flourish into a successful business. In the process of developing the operating budget, the first step is to start with the construction of the budget. To start constructing a budget, the company needs to form a plan. In the process of forming a plan, management would get together to then choose a direction that they would like the company to go. After forming a plan, the company also needs to think about the development of the strategy. The development of the strategy is extremely important because as in any strategy if you move too early or too late, the whole strategic plan could be ruined. The strategy a company takes will determine how successful...

Words: 1371 - Pages: 6

Premium Essay

Classroom Management and Engagement

...Discipline and Management: Different Yet Related EDU – 536 Classroom Engagement and Management Grand Canyon University By: Emanuel Brown II March 7, 2012 Brown 1 In our classrooms everyday we stand in front of a group of students from all different walks of life. But for eight hours a day they are all in the same room for the same purpose. Well what are we there for? We are there to teach them to make them ready for the world after 12 years of school. In order to do this in an orderly manner, we must first establish good classroom management, and in my opinion if we can establish good and effective classroom management then there will be little or no discipline problems. If we as teachers let our students know what is expected of them, then they will be more prone to respond to our teaching in a positive way and gain everything they need. First of all, how we will define the word discipline? The word discipline has many different meanings, but they all serve the same general idea and purpose. For starters we will define discipline as a system of rules or conduct, or a type of correction. It can also be defines as a system of rules, or to punish or criticize, as you see they all have the same general idea. (http://www.definitions.net/definition/discipline. Secondly, we will define the word management...

Words: 793 - Pages: 4

Premium Essay

Paper

...will advance my prospects immensely. My interest in human resource management centres on the fact that it involves extensive interaction with people from all walks of life. According to George R. Terry, Management is also a human activity and hence it must have definite aims and objectives. "A managerial objective is the goal which prescribes definite scope and suggests the efforts of a manager." The main objective of management as given by George R. Terry: Goal, Scope, Definiteness, and Direction. From manager's point of view, objectives are the values which are to be achieved. The scope of values of every business enterprise must be well defined in which more than one goal can also be included. For achieving the objectives, it is essential that the managerial objectives are clear and definite. Management is related with human behavior and the same is changing. Different groups and different men, even in the same group of people behave differently under different circumstances. Although management is a universal concept and applicable to every kind of organization, however, there exist differences among organizational...

Words: 1517 - Pages: 7

Free Essay

Self Improvement

...Many people have goals, dreams or ambitions but do not know how to go about achieving them. They may have thought about what would make up self improvement and their ideal life, but have no idea how to even begin to make the plans and take the actions required to make them a reality. If you ask a successful person about what made him reach his goal in life; he would most probably portray the importance of self improvement, motivation and self esteem. It is certain that you will have to face many problems in life, but to overcome them, you need to count on personal development and motivation. When it comes to self esteem improvement, you need to first realize your strengths and weaknesses. Self improvement and success go hand in hand. Self improvement and motivation are two of the most important things that you need to consider if you are thinking of excelling in your life. A majority of the problems in our life arise due to the lack of motivation and great emotional depression. To contribute to self improvement, you can get motivated by changing your mindset altogether. Self-Improvement Many people work toward something in order to improve themselves. This act of aiming toward something in order to achieve it is called setting a goal. Achieving goals usually improves the person who is setting them. Not abandoning the goal teaches the person discipline, and achieving the goal will improve the person as well. During this school year, I would like to improve myself...

Words: 469 - Pages: 2

Free Essay

Hate Speecg

...Running head: SPIRITUAL FORMATION: OUTWARD DISCIPLINES 95% A good assignment, but there are some areas that still need some work. After reviewing all comments, changes, and deletions (see right margin), let me know if you have any questions. OK? Spiritual Formation Throughthrough the Outward Disciplines of Simplicity, Solitude, Submission, and Service Nancy R. McCulloch Grand Canyon University: MIN -350 May 20, 2012 Please note all changes below. Spiritual Formation through the Outward Disciplines of Simplicity, Solitude, Submission and Service (In his book, “The Celebration of Disciplines,” (1998), Richard. J. Foster (1998) explains that we have grown to think of sin as an individual’s act of disobedience to God. He believes that the purpose of the disciplines is to achieve communion with God as a means of rooting out enslaving habits of the heart and of behavior. By following the disciplines, described in his book theyone will be helped in achieving inner righteousness. This point was stressed by Paul who promised that “the free gift of righteousness (shall) reign in life through one man Jesus Christ” (Rom4:17, version). This paper discusses and analyzes those chapters of Foster’s book concerningview on the Outward Disciplines. SIMPLICITYSimplicity (The discipline of simplicity is “an inward reality that results in an outward life-style” – and both of these aspects of simplicity are essential...

Words: 522 - Pages: 3

Free Essay

The Fifth Discipline, the Art and Practice of Learning

...become more interconnected, businesses also become complex and for am organization to survive, it should be able to tap into peoples commitment and capacity to learn at all levels in the organization. He says, “The most successful companies of the 1990s will be something called learning organization, the ability to learn faster than your competitors, because through learning, we can re-create ourselves. It is possible to institute learning organizations because man is naturally a learner, from birth, no one teaches you how to walk or run but as we move through life, we learn. Now learning in an organization is more in-depth since man has moved past the traditional perspective of work where work was just a means to an end to a deeper level of self actualization which man will continue to seek until we build work environments that aligns mans higher aspirations beyond food, shelter and clothing. ‘Real learning gets to the heart of what it means to be human. Through learning, we re-create ourselves become able to do something that we never were able to do, perceive the world and our relationship to it and extend our capacity to create to be a part of a generative process of life. For a learning organization, learning should be beyond survival. Though survival (adaptive learning) is a necessary condition, it is not sufficient, combined with generative learning endow us with a creative capacity. The distinguishing features between learning organizations and the traditional...

Words: 892 - Pages: 4

Premium Essay

Management

..."Industrial and General Administration". Image Credits © Michael Heiss. According to Peter Drucker, "Management is a multi-purpose organ that manages business and manages managers and manages workers and work." This definition of management was given by Peter Drucker in his book "The Principles of Management". According to Mary Parker Follet, "Management is the art of getting things done through people." Meaning of Management According to Theo Heimann, management has three different meanings, viz., 1. Management as a Noun : refers to a Group of Managers. 2. Management as a Process : refers to the Functions of Management i.e. Planning, Organising, Directing, Controlling, etc. 3. Management as a Discipline : refers to the Subject of Management. Management is an individual or a group of individuals that accept responsibilities to run an organisation. They Plan, Organise, Direct and Control all the essential activities of the organisation. Management does not do the work themselves. They motivate others to do the work and co-ordinate (i.e. bring together) all the work for achieving the objectives of the organisation. Management brings together all Six Ms i.e. Men and Women, Money, Machines, Materials, Methods and Markets. They use these resources for achieving the objectives of the organisation such as high sales, maximum profits, business expansion, etc. Features of Management Following image depicts...

Words: 1096 - Pages: 5

Premium Essay

Reasoned Action

...1. Meaning, nature and significance of management MEANING Management is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively. Management comprises planning, organizing, staffing, leading or directing, and controlling an organization (a group of one or more people or entities) or effort for the purpose of accomplishing a goal. Resourcing encompasses the deployment and manipulation of human resources, financial resources, technological resources and natural resources. -Wikipedia According to Harold Koontz, "Management is the art of getting things done through and with people in formally organised groups." Harold Koontz gave this definition of management in his book "The Management Theory Jungle". Management involves the activities to control and monitor the people in an organization to achieve the desired goals of the organization. The roles of management include planning, organizing, staffing, directing and monitoring the employees. A manager directs the people to perform the tasks which ultimately result in gaining the goals of the company. Management also deals with the allocation, planning, and manipulation of the resources available to the organization. In the recent years the concept of management has changed because of the decentralization in the organizations. Today, management facilitate the activities of the workers instead of controlling them. There is no universally accepted definition...

Words: 2925 - Pages: 12

Free Essay

Conformity and Obedience

...Operational effectiveness throughout the country. Without discipline the country would be in a state of both social disorder and anarchy. Operational effectiveness is also important so that the UPS can prevent the country running into either social disorder or a state of anarchy. It keeps our country civilised. Outline – In this assignment I am going to cover the rank structure of 2 public services, including pictures of the rank slides by introducing and explaining the responsibilities of each rank, I am going to define discipline and talk about the rules and regulations needed for operation effectiveness, I am going to discuss social order, disorder and anarchy, I am going to answer a question of “why do orders need to be followed?”, I will discuss how maintaining discipline with rewards and punishments is effective, team spirit, and the rules, procedures, policies and legislations in the UPS in which encourage discipline. P1 Task 1 In my assignment I have done two separate rank structures in which I have attached to the back of this assignment in the form of two separate documents. P1 Task 2 1. Definitions of discipline 2. The necessity for rules and regulations (set standards and clear instructions =operational effectiveness) 3. Why orders need to be followed (control in dangerous situations =operational effectiveness) 4. Maintaining order with rewards and punishment 5. Consequences of a lack of discipline in the public services (a lack of social order...

Words: 527 - Pages: 3

Premium Essay

Personal Responsibility

...the only real difference I notice is the fact that successful people do not make excuses for their selves or limit their success to their demographic or background. I plan to use these qualities time management, focus and consistency to help me complete my journey in achieving my bachelors here at the University of Phoenix. First and many would argue the most important factor to becoming a good student would be how you manage your time. Improper time management can lead to having to cram for test which is not a good way to learn in my opinion. It can also lead to turning in assignments late or incomplete thus leading to an unsatisfactory grade in your class. I believe proper time management especially for adult students is not only a personal responsibility but it becomes a whole family responsibility as well. Many of us have a spouse and children which can either help us on our academic journey or impede our progress. I feel it is very important before enrolling in class to sit down and have a conversation with the family about what will be different after you start school. It is important that the whole family understand that you will have to commit time that is usually otherwise spent with them on school work or attending...

Words: 1085 - Pages: 5

Premium Essay

Personal Responsibility Essay

...as to why we are not experiencing success in college. My ability to make an “A” in any of my college courses is 100% my responsibility. In order to achieve success in my college courses and in life, I will have to have clearly defined goals, a clear plan on achieving those goals, and put that plan into action daily around my goals. In assessing my goals for getting my college degree. I came up with a list of about 10 goals, all of which I will mention here. First, I want to graduate with 3.0 GPA. Next, I would like to finish my degree by July 2015. Finally, my ultimate goal is to get my MBA. Also, I will like to be a consummate teammate. I want not only know my information to pass my class but have a clear understanding of it. I want to apply the knowledge to my business on a day to day basis. It is also a goal of mine to graduate top of my class. I want to add as much value as possible to my fellow students, with my current business knowledge. And I want to master organized planning. How am I to accomplish any of these goals, with Constant and Never Ending Improvement. (Canfield 2005) Achieving goals at any aspect of life takes a lot of discipline. My business mentor the late Chet Holmes calls it “Pigheaded Discipline.” (Holmes 2007) So in order to maintain a 3.0 GPA, I must complete and get 80% of my grades correctly. But in knowing the 80/20 rule of life, I need to focus about 20% of my time to get that 80% I need for my goal. That amounts to about an average 4.8 hours...

Words: 804 - Pages: 4