...guest requirements and prepare plans resolve customer care related issues and satisfy guests. Monitor and ensure optimal cleanliness, sanitation for all growth oriented organizational projects. Manage and administer supply of linen cloths and uniforms to staff members for cleaning rooms and other private suits. Perform regular investigation on design and provide all materials and devices to ensure enhancement of better services. Assist all room service staff members to work properly and provide maximum facilities to guests to outlet. Monitor all phone calls to room service department to ensure timely resolution for same. Facilitate procedures to take orders from visitors in systematic way and ensure compliance to all regulations and standards of department. Monitor bar set-up maintenance programs, check buffet/reception tables and coffee breaks process plus initiate plans to enhance beauty of hotels. Coordinate with various departments and ensure staff set up and supply remain according to departmental standards. Monitor and ensure completion of orders, administer all maintenance projects plus communicate with engineering staff for all repairs. Prepare documents and maintain adherence to departmental standards. Monitor status of assignments and any follow-up in association with manage plus supervisor in waiting list. Overhaul and monitor archives plus check price list of food and drinks inclusive and analyze on food and drinks. ...
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...|Project Training Plan | |Project Name: |Project and Portfolio Management (PPM) software – Phase 2 Implementation | |Date: |June 30, 2009 | |Department/Unit: |PMO | |Contact Names: |Role |Email |Phone | |Kathy Wilmot |Project Manager |Kathy.wilmot@mcgill.ca |4486 | |Renée Lesage |Training Lead |Renee.lesage@mcgill.ca |089658 | Introduction Why are we doing this? What is the background or the history of the request? Example: Project Managers (PMs) require effective processes and software to plan, collaborate, monitor, and report on the projects they are responsible for. Directors need a common method for overseeing the projects in their units. Various levels of training on PPM...
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...where necessary, external parties such as investors or financial institutions. What Are the Duties of a Finance Director? They are in charge of company finances, or work with the executive in charge of finance to make sure the company remains as profitable as possible. Financial directors typically have a degree and professional experience in accounting or finance. * Approve Company Budgets: Finance directors are responsible for approving all company related budget plans. Project managers who create project plans typically also include a proposed budget for the project. It is the duty of a financial director to review and approve of the budget based on available company budget and potentially profitability from the project. Financial directors also approve proposed annual or quarterly budgets for various departments in the company, such as marketing or development. Department or project managers should communicate regularly with financial directors to ensure their particular department or project remains on budget as work progresses. * Forecast Revenue: Financial directors are also in charge of forecasting company revenue for a year, quarter or month. They base their forecasts on previous revenue for the same time period, industry trends and new products or services the company is launching that will impact overall revenue. The revenue forecasts help determine the company budget for the same time period, as well as planned expenses and other financial...
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...hoc payroll reports requested by business units. * Liaison with external auditors on payroll audit. * System test and co-ordinate with IT provider on any payroll related HR system changes, upgrade, enhancement or problem logs. * Administer staff monthly claims and deductions. Staffing And Recruitment * Deliver high quality candidates by sourcing, screening, interviewing and assessing applicants that match the qualifications, skills and the experience specified. * Conduct Orientation Day for newly join employee * Update and maintain staff movement data and organizational charts. * Arrange corporate mobile phone, petrol card and/or email setup Attendance & Leave Management * Administer staff attendance and leave application * Compensation And Benefits * Administer staff benefits to ensure that it is according to the approved HR Policies and Procedures Employee And Labour Relations * Maintain good interpersonal relationship among employee. Labour Laws * General correspondence with statutory bodies. Ensure compliance with all statutory requirements, its deadline and to keep abreast of current legislation. Trainings And Developments * Organise for employee and monitor the renewal from time to time. Sports And Events * Assist HR Manager to plan and organize company trip and special event for the Company. OTHER HR RESPONSIBILITIES * Handle the HR day to day operations. * Reviewing and...
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...C Project Management Team roles C.1 Project Board The Project Board is appointed by corporate or Programme management to provide overall direction and management of the project. The Project Board is accountable for the success of the project, and has responsibility and authority for the project within the remit (the Project Mandate) set by corporate or Programme management. The Project Board is the project’s ‘voice’ to the outside world and is responsible for any publicity or other dissemination of information about the project. C.1.1 Specific responsibilities The Project Board approves all major plans and authorises any major deviation from agreed stage plans. It is the authority which signs off the completion of each stage as well as authorises the start of the next stage. It ensures that required resources are committed and arbitrates on any conflicts within the project or negotiates a solution to any problems between the project and external bodies. In addition, it approves the appointment and responsibilities of the Project Manager and any delegation of its project assurance responsibilities. The Project Board has the following responsibilities. It is a general list and will need tailoring for a specific project. At the beginning of the project: assurance that the Project Initiation Document complies with relevant Customer standards and policies, plus any associated contract with the Supplier agreement with the Project Manager on that person’s responsibilities...
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...Administration and Change Issue LEG 505, Strayer University September 9, 2012 Abstract This paper will review the importance of roles and responsibilities of contracting officers and administrator. It will look at the importance of improving the methods of creating contract schedules. This paper will develop a policy to explain the roles the contracting officers should have played with regards to GAO-09-406T, Department of Energy: Contract and Project Management Concerns at National Nuclear Security Administration and Office of Environmental Management. It will also recommend how each agency listed in the GAO-09-406T testimony could improve its effectiveness in the areas of contract administration and project management. What are the significant roles and responsibilities of contracting officers and administrator? Only Contracting Officers (CO’s) have the authority to legally bind the government and to enter into, administer, and terminate (if necessary) contracts for the Government. CO’s have the overall and primary responsibility ensuring performance of all necessary actions for effective contracting, ensuring compliance with the terms of the contract, and safeguarding the interests of the United States in its contractual relationships. Effective administration includes modifying and deviating from the contract terms, conditions, requirement, specifications, and delivery schedules; making the...
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...Planning Process Group The planning process group plays a very important role in project management. The planning process group is used to identify everything that is going to happen with the project. There are ten different sections of this group that need to be identified when taking on a project. First you will need to develop a project plan that defines the project itself. This process group is used by over 20 different processes like control risks and schedule management. This makes this process group a vital process group. This group is created by using and review the project charter, and by utilizing many different outputs like the cost management plan, and the communication management plan. Next section consists of the scope management plan, collect requirements, define scope, and create WBS. The scope management plan shows how the project is defined, controlled, and validated. The collect requirements part of this section is used to understand the needs and expectations of the stakeholders. This can be done for example by interviews or prototyping. The define scope part of this section is used for defining the project scope by using the project scope statement. The create WBS part of this section is used for dividing the scope into smaller pieces this way it is more manageable. The third section of the planning process group is the planning and managing your schedule section. This section consist of plan schedule management, define activities, sequence activities, estimate...
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...POE -help the private sector formulate an industrialization and it plan, so that there would be more ‘made in the Philippines’ products. -strengthen the “study now, pay later” program. -give farmers their own land, boost irrigation and push for mechanization, and look for a program to make fishing, farming and livestock propagation profitable for the farmers and the youth. - look for ways to lower power costs and resolve the frequent brownouts in Mindanao. And find ways for the development of renewable energy. - People should be able to rely on expanded benefits through Philhealth. - bring about reforms to achieve inclusive growth, global competitiveness, and transparent government. POE -help the private sector formulate an industrialization and it plan, so that there would be more ‘made in the Philippines’ products. -strengthen the “study now, pay later” program. -give farmers their own land, boost irrigation and push for mechanization, and look for a program to make fishing, farming and livestock propagation profitable for the farmers and the youth. - look for ways to lower power costs and resolve the frequent brownouts in Mindanao. And find ways for the development of renewable energy. - People should be able to rely on expanded benefits through Philhealth. - bring about reforms to achieve inclusive growth, global competitiveness, and transparent government. SIMILARITIES * To provide adequate Education * Help the poor and the...
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...Introduction: Healthcare organizations accredited by the Joint Commission are required to conduct a root cause analysis (RCA) in response to any sentinel event such as the one described below. Once the cause is identified and a plan of action established, it is useful to conduct a failure mode and effects analysis (FMEA) to reduce the likelihood that a process would fail. As a member of the healthcare team in the hospital described in this scenario, you have been selected as a member of the team investigating the incident. Scenario: It is 3:30 p.m. on a Thursday and Mr. B, a 67-year-old patient, arrives at the six-room emergency department (ED) of a sixty-bed rural hospital. He has been brought to the hospital by his son and neighbor. At this time, Mr. B is moaning and complaining of severe pain to his (L) leg and hip area. He states he lost his balance and fell after tripping over his dog. Mr. B was admitted to the triage room where his vital signs were B/P 120/80, HR-88 (regular), T-98.6, R-32, and his weight was recorded at 175 pounds. Mr. B. states that he has no known allergies and no previous falls. He states, “My hip area and leg hurt really bad. I have never had anything like this before.” Patient rates pain at ten out of ten on the numerical verbal pain scale. He appears to be in moderate distress. His (L) leg appears shortened with swelling (edema in the calf), ecchymosis, and limited range of motion (ROM). Mr. B’s leg is stabilized and then he is further...
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...Introduction: Healthcare organizations accredited by the Joint Commission are required to conduct a root cause analysis (RCA) in response to any sentinel event such as the one described below. Once the cause is identified and a plan of action established, it is useful to conduct a failure mode and effects analysis (FMEA) to reduce the likelihood that a process would fail. As a member of the healthcare team in the hospital described in this scenario, you have been selected as a member of the team investigating the incident. Scenario: It is 3:30 p.m. on a Thursday and Mr. B, a 67-year-old patient, arrives at the six-room emergency department (ED) of a sixty-bed rural hospital. He has been brought to the hospital by his son and neighbor. At this time, Mr. B is moaning and complaining of severe pain to his (L) leg and hip area. He states he lost his balance and fell after tripping over his dog. Mr. B was admitted to the triage room where his vital signs were B/P 120/80, HR-88 (regular), T-98.6, R-32, and his weight was recorded at 175 pounds. Mr. B. states that he has no known allergies and no previous falls. He states, “My hip area and leg hurt really bad. I have never had anything like this before.” Patient rates pain at ten out of ten on the numerical verbal pain scale. He appears to be in moderate distress. His (L) leg appears shortened with swelling (edema in the calf), ecchymosis, and limited range of motion (ROM). Mr. B’s leg is stabilized and then he is further...
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... Financial * Supervise accounting staff. * Maintain payroll records and work with payroll company to ensure timely and accurate employee payrolls and payment of required payroll taxes. * Administer employee benefit programs, including enrollment of new employees, and review of insurance company invoices to ensure accuracy. * Administer 401(k) program, including enrollment of new employees, preparation of contribution summaries, etc. * Perform bank account reconciliations. * Develop annual, quarterly, and monthly budgets with the President and maintain appropriate budgetary controls. * Prepare all applicable budget reports and financial statements on a monthly, quarterly, and annual basis. * Administer commissioned sales staff results, including margin analysis. Information Technology * Supervise IT staff. * Manage facilities: voice communications, data network, other equipment. * Supervise design of hardware and software systems to assist in the smooth and efficient flow of information. * Manage the development of the SMG corporate web site and SMG company intranet. * Recommend and develop plans for systems development and operations, hardware and software purchases, budget, and staffing. * Develop, implement, and monitor management information systems policies and controls to ensure data accuracy, security, and legal and regulatory compliance. *...
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...2013 Assessment Records BSBPMG522A Undertake project work BSBPMG522A: Undertake project work Unit information Unit code BSBPMG522A Unit title Undertake project work Unit descriptor This unit describes the performance outcomes, skills and knowledge required to undertake a straightforward project or a section of a larger project. This unit addresses the management of projects, including developing a project plan, administering and monitoring the project, finalising the project, and reviewing the project to identify lessons learned for application to future projects. Licensing, legislative, regulatory or certification requirements No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. Employability skills This unit contains employability skills. Application of the unit The unit focuses on the application of project-management skills and the requirement to meet timelines, quality standards, budgetary limits and other requirements set for the project. The unit does not apply to specialist project managers. For specialist project managers, the other units of competency in the project management field (BSBPMG) will be applicable. Unit sector or competency field None specified. Pre-requisite, co-requisite or interdependent assessment of units None specified. Context of and specific resources for assessment Assessment must ensure: access to workplace project documentation demonstration of all required...
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...Project Management Fundamentals Office of the Senior Associate Vice President for Finance Project Management Institute Project Management Fundamentals PMI is an aggregation of best practices from thousands of professional project managers Principles in this training are based on PMI methodologies, there are other methodologies Organizations typically use these as a basis for developing custom project management processes For PMPs, this course counts towards PDUs. Office of the Senior Associate Vice President for Finance www.pmi.org Page 2 GW MS in Project Management Project Management Fundamentals Office of the Senior Associate Vice President for Finance business.gwu.edu/mspm/ Page 3 Outline Project Management Fundamentals 1. Project Issues 2. Project Characteristics – Definition of a Project – Project vs. Operations – Key Elements of Project Management – Project Lifecycle Phases – Project Management Functions Office of the Senior Associate Vice President for Finance 3. Project Participants – – – – Project Stakeholders Project Sponsor & Owner Project Manager Project Team 4. Basic Project Tools – – – – Project Charter Project Management Plan WBS / Schedule Action / Risk / Change Tracking – Document Management Page 4 Project Issues Project Management Fundamentals Office of the Senior Associate Vice President for Finance Page 5 Project Characteristics Project...
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...Strengths: 1. Social and environmental responsibility (increase public image) * Established Milton Hersheys School for orphan boys * Donate entire personal fortune to Hersheys Trust Companyto administer the school (provide free education, and residential services including meals and health care to children in need * Involved in International Cocoa Initiative Foundation (eliminate child labor or forced labor in cocoa producing region) * Involved in World Cocoa Foundation which supports environmental projects (nonchemical pest management practices, encourage sustainability farming practices to support ecosystem) * Its plants use recycled water that later purified for various landscaping projects. * Recycled materials from their East Coast factories * Installed energy-efficient lighting in all plants and monitor greenhouse gas emissions. 2. Offers variety line of products and promotes health benefits * Offers a line of natural and organic chocolates under Dagoba brand * Promotes health benefits of flavones in dark chocolate products * Other snack products (Snacksters, Reese’s Granola bars, Mauna Loa Macademia nuts) 3. Selling products depending on consumers’ comments, ideas, and needs * Encourage customers to personalize messages and gifts via its interactive homepage * Direct research on consumer preferences and process innovation supported via Hersheys Centre of health and Nutrition (developed products to support both...
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...encounter that day and be prepared to offer solutions. Anticipate the questions that your supervisor may ask about your work or a project and have thoughtful answers or next steps for them to take. Thinking ahead can really show that you’re an invaluable team member. b. Show value. They hired you for a reason, so make sure that you’re adding value to the organization and/or position. Bosses want employees not only to agree with them, but also be willing to speak up about the realities and challenges in the business that need to be addressed. Be the person that speaks with facts, confidence and reasonable suggestions that produce results. This builds your boss’s confidence in you. c. Know when and how to communicate with your boss. Learn how your supervisor likes to communicate and receive communication, and mimic this style. d. Ask for feedback. Don’t be afraid to ask your boss for feedback. Don’t assume that your work isn’t valued because your manager is juggling multiple deliverables and not spending as much time with you as you’d like. e. Get to know your boss personally. You don’t need to be friends with your boss or hang out with them on the weekends. However, it couldn’t hurt to ask them how their weekend was, or find out what their hobbies and interests are outside of work. f. Offer to help. You should ask as your boss if they need help on any projects. Many bosses have a full plate, and sometimes will not speak up about needing help. So during conversation, ask them if they...
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