...Phoenix Management: Theory, Practice and Application MGT/330 Oren Gilbert May 29, 2011 Abstract In this paper we will analyze the functions of management at St. Jude Children’s Research Hospital. Looking at the four management functions (planning, organizing, leading, and controlling) and how the functions are affected by internal and external factors. An explanation of how globalization, technology, innovation, diversity, and ethics affect the four management functions will are discussed. Lastly how managers at St. Jude Children’s Research Hospital use delegation to manage each function (planning, organizing, leading, and controlling). As well as how each factor (globalization, technology, innovation, diversity, and ethics) is affected managerial delegation. External/Internal Factors This paper is based on the St Jude’s Children Research Hospital. St. Jude’s Children Research Hospital was started in 1962 by founder Danny Thomas. Thomas’s goals were to change the lives of all the children that would walk through the hospital doors. He created a hospital that specialized in research and treatment of catastrophic diseases and illnesses. It was not until 2005 that St Jude’s added on a massive expansion that heightened the hospitals efforts to find cures, treatments, vaccines, and rehabilitation for children. This paper will include an explanation of how internal and external factors affect the four functions of management, and how management uses delegation to control...
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...experience by consistently fulfilling our Expect More. Pay Less. ® brand promise,” reflects the internal and external factors that affect the four functions of management, the impact of other factors on these functions, and delegation through management (Target Brands, Inc, 2012). Target is an organization that believes in embracing diversity, giving back to the community, and incorporating its positive morals, values, and ethics into its business, and these principles apply to the four functions of management within the organization- planning, organizing, leading, and controlling (Bateman & Snell, 2009, Chapter 4). Target uses these functions to determine which goals are accomplished and how the available resources strive to achieve these goals (Bateman & Snell, 2009, Chapter 4). The main internal and external factors that influence these functions of management at Target are human resources, marketing, operations, stakeholders, technologies, and industry, respectfully (Bateman & Snell, 2009, Chapter 4). In addition, globalization, technology, innovation, diversity, and ethics each affect the four functions of management in their own unique way, thus affecting the whole organization. Using the tool of delegation, managers can influence the efficiency, productivity, success, the four functions of management, and a variety of influencing...
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...Application of Benner’s theory to problem of delegation Introduction A frequent problem at work is that registered nurse's (RNs) are often reluctant to delegate tasks to unlicensed assistive personnel (UAP). Many patients at the hospital suffer from strokes, spinal injuries, brain tumors, dementia/Alzhiemer’s disease, or other devastating illnesses/injuries. Also, large hospitals and hospitals in urban areas tend to have numerous patients at the hospitals at any given time. Every day hospital units are quite busy and nurses are required to turn, feed, constantly observe for patient safety, bathe, and assist with elimination. RNs need to delegate the tasks or responsibilities to unlicensed assistive personnel (UAP) or other healthcare professionals....
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...their team members. 66% of managers say they would like to “increase their use of delegation as a time management and personnel development tool.” To determine whether you are a good candidate for considering delegation as a tool to improve you (and thereby your team’s) performance, take this simple quiz. Yes Do you allow your team members to make mistakes? Do you frequently take work home or work late at the office? Does your team function smoothly when you are absent? Do you over-rule or reverse decisions made by team members? If you were incapacitated for 6 months, could a team member take over smoothly? 6. Do you do some things your team members could be doing? 7. Do your team members take initiative without input from you? 8. When you return from a trip or training, is there a big pile in your in-box? 9. Do your team members delegate to their teams (if applicable)? 10. Do you spend time on details that you would rather spend on planning and supervision? 1. 2. 3. 4. 5. To determine whether delegation may be able to help you, give yourself one point for each answer of Yes on the even-numbered questions (2, 4, 6, 8, and 10), and one point for each answer of No on the odd-numbered questions (1, 3, 5, 7, and 9). The higher your score, the more likely you are to need to use delegation more than you are now. Any score higher than 5 indicates some need for additional delegation of tasks. Delegation, when it is done well, has three important components. 1. It assigns responsibility...
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...Organizing Organizing refers to a process of creating a structure for the organisation that will enable its people to work effectively towards its vission, mission and goals. Definition: The process of arranging and allocating work, authority, and resources among an organization’s members so that they can achieve the organization’s goals. When an organization has adopted a plan management must combine human and other resources such as money, machines, raw materials and knowledge in a best possible way to achieve the organizations goal. The process of establishing orderly uses of resources within management, system in determining what individual employees will do in an organization and had individual efforts should combine to advance the attainment of organization’s goals. Activities involved in organization Developing Communicating co-operating and co-coordinating with people in all the departments in the organization. Develop an organizational structure as part of the organizational activities. Assign tasks to individuals and departments Put in place clear reporting relationships. Why organizing is important? Reasons for organizing include the following: Allocation of responsibilities, Accountability, Establishing clear channels of communication, Resource deployment, The division of work, coordination and departmentalization. Organizing Terminology Departmentalization;- Refers to the grouping of jobs in order to achieve organizations goals or devising a Restructuring; - Right...
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...led in 1993 to further reflection on the concepts of intercultural management. With the work of Hofstede (1980) and Ouchi (1981), comparative research on management has been very stimulating. Then this research have specialized on topics such as intercultural management or Eurocentric. The axis emerges clearly in the Europe of the Common Market; it is learning to cope with unique challenges issued to management. Once the recognized need, the way chosen to advance in this area, is the course of this study: we sought to describe the practices, including their advantages and disadvantages, using existing typologies willingly. In this case the eye is focused on large tourism companies, but is not always clearly stated. In these large tourism companies, one can discern various articulations of intercultural management. Schreyögg, for example, distinguishes between corporate cultures and global polycentric (1991). Polycentric, are those which, in different countries, come in different forms, thus focusing on "indigenous constructs", those that are global, over national borders, are a unique brand image with a single form articulation, thus settling on "indigenous constructs" posed as absolute values of the stock multicultural tourism workforce. Background The expectations raised by intercultural management from the perspective of employees Employees interested in the issue of intercultural management do, naturally, with certain expectations. They want, first of all, learn...
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...The Four Functions of Managing Tianna Logan COM/330 21 September 2011 Carolyn Harrison The Four Functions of Managing Management is an aspect of every company. Without management many workplaces may lose control of their business or functions of the job. Since society is every changing and businesses need to adapt, mangers have to acquiesce to these “new way”. They adapt by using the four functions of managing. Planning, organizing, leading and controlling are all used by managers in numerous work environments including my current workplace. The first function of managing is planning. According to Bateman and Snell (2009), “Planning is specifying the goals to be achieved and deciding in advance the appropriate actions needed to achieve those goals.” (p.12). Planning can include analyzing, determining and one of the most important aspects delegation. “Delegation is the process of giving decision-making authority to lower-level employees.” (Camp and Simmering, 2006, p.1). It uses the “top-down approach” for employees to use their own ideas and help create better advantages within the company, to the customer, etc. (Bateman and Snell, 2009, p.12). In my company, Health Net, Inc., planning is used frequently. We as management often analyze how much revenue we receive and how we could produce more. Delegation is also a staple within the company. Working for health insurance, there are numerous tasks needed to be completed and with the frequent changing of society...
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...AUTHORITY, DELEGATION AND DECENTRALISATION What is an authority? Authority is the cement of organisation structure in which various units of organisation are integrated. Without authority a manager cesses to be a manager. It is the authority that gives managers power to act. Authority is glue that holds organisation together. It is impossible to have an organisation unless some persons have the authority to command action of others. The word Authority is derived from the Latin word “auctoritas” meaning invention, advice, opinion, influence, or command. In English, the word 'authority' connotes power given by the state or by academic knowledge of an area (someone can be an authority on a subject) Weber defined domination (authority) as the chance of commands being obeyed by a specifiable group of people. Legitimate authority is that which is recognized as legitimate and justified by both the ruler and the ruled. Authority sometimes refers to;- 1) The Institutionalized and legal power inherent in a particular job, function, or position that is meant to enable its holder to successfully carry out his or her responsibilities. 2) An agency or body created by a government to perform a specific function, such as environment management, power generation, or tax collection is an authority. 3) Judgment of a court or judicial opinion quoted in support of a legal argument. In management field, the concept authority can be defined as:- 1. The right to guide and direct the actions...
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...MOCK Case Study AD5 - Audit Participant Information IMPORTANT NOTICE: This exercise should be considered as an example of case study that could be used in the EPSO Assessment Centre. The problems have not been fully elaborated, but give a global overview of the type of problems you could be confronted with in a real assessment centre. Copyright EPSO, Office C-80, 1049 Brussel All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying or otherwise, without the prior permission of EPSO. This exercise may only be administered and interpreted by persons trained and authorized by EPSO and only under the conditions stipulated by EPSO. EPSO - EN-INT - MockCS - AD5 Audit - EX - 060810 - V01.05 Mock Case Study Exercise AD5 Audit Assignment IMPORTANT NOTICE: This is a fictitious document only produced for the purpose of this exercise. All references to existing states, international organisations, private companies, departments, their representatives etc. should be considered as mere examples. They do not represent any position of these bodies or persons. Participants are therefore advised to rely solely on the information presented in the exercise and not on any prior expertise when responding to questions. For this exercise you will assume the role of desk officer at DG Enlargement within the Unit responsible for the Balkan Region. The documentation you need, is integrated...
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...External and Internal Factors Management is a universal concept because its principles and techniques are used all over the world, irrespective of their level of development. The basic objective of the management is the progress of people and not the direction of things. The conservative explanation of management is obtaining work done through its people, but the factual management refers to the development of people through work. The management should make the difficulties interesting and their solutions productive for the team members so that everyone can deal with these situations. Management has to provide effective leadership, promote team spirit, set in motion bilateral and multi-lateral channels of communication and enroll the participation of its people, commitment and contribution through an appropriate system of financial and non-financial incentives. Functions of Management The four basic functions of management are planning, organizing, leading, and controlling. The internal or external factors of an organization influence the ongoing process of an organization. They create an impact on the above-mentioned functions of the management. An impact of these internal and external factors will help in modifying the organization culture. Planning refers to designing policies and procedures to build up production or service capabilities, or to diversify its business and extend its existing capacities. Organizing refers to as the management of resources - material and immaterial...
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...MOCK Case Study AD5 - Audit Participant Information IMPORTANT NOTICE: This exercise should be considered as an example of case study that could be used in the EPSO Assessment Centre. The problems have not been fully elaborated, but give a global overview of the type of problems you could be confronted with in a real assessment centre. Copyright EPSO, Office C-80, 1049 Brussel All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying or otherwise, without the prior permission of EPSO. This exercise may only be administered and interpreted by persons trained and authorized by EPSO and only under the conditions stipulated by EPSO. EPSO - EN-INT - MockCS - AD5 Audit - EX - 060810 - V01.05 Mock Case Study Exercise AD5 Audit ASSIgNMENT IMPORTANT NOTICE: This is a fictitious document only produced for the purpose of this exercise. All references to existing states, international organisations, private companies, departments, their representatives etc. should be considered as mere examples. They do not represent any position of these bodies or persons. Participants are therefore advised to rely solely on the information presented in the exercise and not on any prior expertise when responding to questions. For this exercise you will assume the role of desk officer at DG Enlargement within the Unit responsible for the Balkan Region. The documentation you need,...
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...Definitions of Decentralisation According to Henry Fayol, "Everything that goes to increase the importance of the subordinate’s role is decentralisation, everything that goes to reduce it is centralisation." According to Louis Allen, "decentralisation refers to the systematic effort to delegate to the lowest levels all authority except that which can only be exercised at central point." This definition makes it clear that even in decentralisation, delegation to the lowest levels is not complete as the basic functions in the management process are centralized. level of standardization—both within and across markets—the greater the possible level of global efficiency Globalization 3.0, major software advances have allowed an unprecedented number of people worldwide to work together with unlimited potential. Advantages / Importance of Decentralization 1. Decentralisation helps to improve the quality of decisions/decision-making at the top level management : Decentralisation of authority among other executives at all levels in the Organisation relieves the top executive of the excessive burden saving his valuable time, which he can devote to more important and long-term problems. This is bound to improve the quality of his decisions regarding such problems. 2. Decentralisation facilitates diversification of activities : It is a matter of common experience that an Organisation with departmentation on the basis of products facilitates diversification of products...
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...are given below: (A) Matters pertaining to Company Affairs Memorandum & Articles of Association; Decisions of the Board of Directors and Sub-committees of the Board from time to time as contained in the minutes book; Decision of shareholders in the Annual General Meeting as contained in the minute book; The Code of Internal Procedures and Conduct for Prevention of Insider Trading in Dealing the Securities of ONGC ; Procedures for Corporate Disclosure; Companies Act, 1956 and Rules framed there under; Listing Agreement & SEBI Guidelines; (B) Matters pertaining to Finance & Accounts Accounting Policies; Accounting standards; Accounting Manual; Delegation of Powers; Internal Audit Manual; (C) Matters pertaining to Works, Contract, Sales, Procurement, Inventory, etc Material Management Manual Delegations of Powers (D) Human Resource matters pertaining to ONGC employees HR Manual INTRODUCTION i) HR Vision, Mission and Objectives ii) HR Parameters iii) Organogram – ONGC iv) Organogram – HR v) Core Values vi) Standard Designations, Levels and Scales of Pay viii) Authorities under BDP and HR issues MANPOWER ACQUISITION Modified...
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...AC 1.1 Evaluate the benefits of delegation. According to Murdock and Scutt (2001) the definition of management is getting work done through people. The ability to manage efficiently and effectively is therefore dependent one’s ability to delegate. The success of any individual occupying a managerial position is measured not by what the individual is able to produce but by what his/her team produces. This can be effected through delegation. There are many benefits to delegation for the delegator/manager, the delegate/employee and the organisation. As a manager/leader it is important to take time to think about goals, not just activities. If it is done effectively delegating can relieve some of your stress and give you more time to do your job. Delegating can help enhance your credibility as a manager/leader. By allowing your employees new ways to show their responsibility, you get their respect and loyalty. It will also help to identify potential within your team. According to Murdock and Scutt (2001) a manager should delegate the following: * Routine tasks * Interesting tasks * Tasks that others could possibly do better * Tasks that others might enjoy * Tasks that are good for an individual’s development * Time consuming tasks * Tasks for which you are not ultimately responsible. Managers who delegate effectively also receive several personal benefits; most importantly, they have more time to do their own jobs when they assign tasks to others...
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...titled Disney Design, we would like sharing how The Walt Disney Company can be so successful in till today in the entire world mainly due to its successful organizational management. Walt Disney was established in the year 1923. As each and everyone know Walt Disney is the 11th world most valuable brand with a market capital net-worth of USD 179.5 billion by May 2015, according to the Forbes Magazine. It was stating from 1923 at California and it is still so popular in movie, TV program, theme parks, resorts and destination, entertainment, and games. The Walt Disney Company is a diversifies worldwide entertainment company with operations in four major business parts which are studio entertainment, parks and resorts, media networks and consumer products. They have 11 theme parks around the world, cable television network like Disney channel and ESPN. After precisely doing several research and analysis towards the Walt Disney Company, we would like to discuss three major topic regarding about what environmental factors that influenced its management style, what type of organizational structure it is, and how and where might the informal organization be a real asset at Disney? Management style is particularly important during crisis. There are some significant environmental factors constantly affecting the management style of a business, including Disney. Disney has to operate in an extremely complex environment on account of the internationalization of its operations and the strong...
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