...e com 1. Explain the evolution of ecommerce 2. Explain the key characteristics of the first two waves of electronic commerce. 3. Discuss the advantages and disadvantages of ecommerce. 4. Describe various applications of ecommerce 5. What are the various categories of ecommerce? 6. What are transaction costs and why are they important? 7. Explain strategic business unit value chains with example. 8. What are industry value chains? Explain with an example. 9. How might mangers use SWOT analysis to identify new applications for ecommerce in their strategic units? 10. What are the key issues a company faces when it conducts international commerce? 11. What is EDI? How does EDI work 12. What are the 6 main approaches to generate revenue on the web? 13. Describe revenue models in transitions by 5 different companies 14. Discuss some of the issues that arise when companies implement revenue models 15. How can a company create an effective web presence 16. What are web marketing strategies 17. Write a short note on advertising on the web 18. Explain the funnel model of customer acquisition, conversion, and retention 19. Explain 5 stage model of customer loyalty and life cycle segmentation 20. Write short note on marketing segmentation 21. Explain supply chain management using internet technologies 22. Explain various Auction types in ecommerce. 23. Write a short note on Digital certificates...
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...Case study 1 IT – Indistinguishable from Magic University of Illinois Abstract The objective of this paper is to study how Business strategy, Green computing, Ecommerce and Web 2.0 helps organization to sustain in competitive advantage. First part of this paper consists of how differentiation strategy assists company to stand uniquely in the market. The business strategy of Lego Company has been studied to understand Focused differentiation and Broad Differentiation strategies. Green Computing stands as the second part of this paper which contains the ‘Go Green’ activities of Cognizant technology Solutions, how Cognizant successfully saved tremendous amount of energy by implementing these activities. Later, Ecommerce has been discussed. Ecommerce involves commercial transactions through internet without any obstacle of place and time. The online website of delicious Papa John’s Pizza represents a good example for B2C type of ecommerce. Last part of paper contains the advent of web 2.0. Zara is one of the leading fashion companies which gained a remarkable amount of profit by implementing web 2.0. In this way Green computing and Information system plays an important role in the competitive world. Organizational strategy: To maintain the market position in the competitive world, company has to choose and enable the organizational strategy with the help of information technology. One of the ways to compete successfully is to make the unique...
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...Index Contents Introduction 2 Types of shops 2 History 2 Example of Ecommerce 2 Processes 3 Advantages 3 Disadvantages 3 Effects 4 Legal and ethical implications 4 Social implications 5 Economic considerations 5 Solutions 5 Conclusion 5 Bibliography 6 Internet as a threat to the high street Introduction Ever since its creation, the internet has developed drastically. One of its focal areas is internet shopping, which is vastly becoming more popular during the last few years, which led to the factor of increasing consumerism to a point almost beyond recognition. For those who have access to the internet, they are granted the privilege of a vast choice of not only physical but also digital products which have always been subject to availability in the high street. Types of shops Nowadays retail establishments can be fragmented into three classifications. Those constructed solely in physical retail shops, those assembled around the concept of both physical shops and online shopping, and also Ecommerce which is exclusively online shopping. History Before anyone was able to obtaining goods online there were only limited ways where people were able to purchase products. One of the methods was to go to the high street and inside the stores. Alternatively products were acquired by teleshopping, where you would call a number, usually advertised on TV, and give your credit card details. Nonetheless giving credit card details over the phone is very unsecure...
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...Barker cabinets’ manufactures and sells a wide range of custom built and well-designed ready to assemble kitchen cabinets at an affordable price. They create their products using only the finest quality of lumber and American made components. The ready to assemble cabinets are designed around a price that allows them to maintain innovation, quality style and functionality for the end user. Their product offering comprises of base cabinets, wall cabinets, pantry cabinets and cabinet millwork finishing. They also offer additional services through a variety of wood types and forms of finishing. Furthermore, Barker Cabinets’ makes it easy for the client to assemble their custom cabinets. Their state of the art website provides online cabinet layout tutorials to demonstrate how simple and easy it is to install their cabinets without the help of a third-party. Additionally, their website allows the client to compile all their cabinet choices, with the various wood types, sizes and finishes before placing an order. It provides the client with a direct price, without having to wait for quotations by the pushy salespeople. The geographic focus for this project is based within Quebec, Canada. Barker Cabinets’ will set up a retail outlet based in Montreal, Quebec and will serve the remaining resident within Quebec through their online website. It is the first region where Barker Cabinets’ will test out their products in the Canadian market. Quebec and Montreal are the nation’s second...
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...Task 2 Advantages of ecommerce Having a business open 24/7 I have been asked the discus in detail the impacts and negative impacts of an e-commerce business; I am going to first discus the impacts of an e-commerce business running 24/7. There are many impacts with having an 24/7 e-commerce online business, I first looked at the website tokokoo.com (online) that it mention that the advantage of it being opened 24/7 is that people all over the world can purchase what the e-commerce website is selling, this impacts your business as all parts of the world we be buying your products and services at all times ‘Even while you’re sleeping, your customers can visit your store and browse your products and place their orders’. Another advantage of it being opened 24/7 is that you can purchase items/services anytime you want this is a good impact new targets markets can be made which is for the people who work long hour days which means they are too busy in the day because there working which means they do not have time for shopping in the day, this impacts your business and achieves more customers which means you will sell more. Includes that customers will be satisfied as they can purchase items from their own home. A disadvantage of having a 24/7 business is that you will have to pay more for staff to keep this e-commerce business operated at all times, people who would be operating the website are not on a normal wage like a shelf stacker it is far more. The negative impact...
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...A) The scenario selected is #6 regarding a business that is looking at growing by starting online sales. (B) Online Sales: Advantages and disadvantages: George Scifo (2010) 10 Advantages of Online Advertising. Retrieved from: www.georgescifo.com/2010/05/10-advantages-of-online-advertising Amy Martinez (2012) Amazon to begin collecting sales tax in Texas. Retrieved from: http://seattletimes.com/html/businesstechnology/2018564432_amazon30.html Online Sales: Possible impact: Bill Siwicki (2012) Sales from mobile devices double in December. Retrieved from: http://www.internetretailer.com/2012/01/10/sales-mobile-devices-double-december Clark Fredrickson (2012) Apparel Drives US Retail Ecommerce Sales Growth. Retrieved from: http://www.emarketer.com/newsroom/index.php/apparel-drives-retail-ecommerce-sales-growth/ Phil Wahba (2011) EBay forecast pleases as PayPal, auctions gain users. Retrieved from: http://www.reuters.com/article/2011/04/27/us-ebay-idUSTRE73Q7Z920110427 Don Davis (2012) Amazon’s North American sales rise 36% in Q2. Retrieved from: http://www.internetretailer.com/2012/07/26/amazons-north-american-sales-rise-36-q2 Online Sales: Different requirements for online marketing Rebecca Gill (2011) Successful Internet Marketing Begin With Goals. Retrieved from: http://www.web-savvy-marketing.com/2011/01/successful-internet-marketing- campaigns-begin-with-goals/ Biana Babinsky (2009) Make Marketing Easier...
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...Special thanks go to my friend Thiwangi Wijesuriya, who help me to assemble the information and gave suggestions to do the assignment tasks. Lastly, I thank almighty, my parents and friends for their constant encouragement without which this assignment would not be possible. I am making this project not only for marks but to also increase my knowledge. Executive Summary Today e-commerce became a major part in the business world. It remains a relatively changing area of business management and information technology. Nowadays modern organizations are seeking for the methods to expand their business, so ecommerce became one of the solutions for that. With the use of e-commerce, organizations easily can achieve their goals. Therefore in this project we first considering about the global influence of e-commerce. And understand the positive and negative effects of ecommerce on society. Akbar brother’s (pvt) Ltd is a large tea manufacturing and exporting company in Sri Lanka. We selected the Akbar brother’s (pvt) Ltd as our organization because it does not have an e-commerce website provided. First we accessed their core and supportive business functions by studying them. We identified their core business and eight supportive businesses. Then we identified and evaluate their short term and long term business aims and the stake holders...
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...Term Paper: A Key Concept in Information Systems On a daily basis, for many Americans ecommerce is something we participate in. For example online bill payment, or purchasing from an e-tailer are a few ecommerce transaction we make. By definition, ecommerce or electronic commerce, is the purchasing and selling of products or services via the internet. About 40 years ago ecommerce was introduced and, to this day, it continues to grow with new technologies, innovations, and thousands of businesses entering the online market each year. Since its inception in the 1970's, the safety, convenience, and user experience of ecommerce has improved exponentially. The thought of living without ecommerce nowadays seems unfathomable, complicated and an inconvenience to many. The development of the Electronic Data Interchange paved the way for ecommerce. Traditional mailing and faxing of documents was replaced by EDI, which enabled the digital transfer of data from one computer to another. Partners who were in business could transfer orders, invoice and other business transactions using a data format that met the predominant set of standards in North America. A Value-Added-Network (VAN) would examine the order once it is sent, and direct it to the recipient's order processing system. No human intervention was necessary for the transfer of data with EDI, it was all done electronically. An English inventor, innovator and entrepreneur called Michael Aldrich, is credited with...
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...Coimbatore * To observe the future of the industry and recommend improvement ideas Need for selecting the ecommerce Industry India, one of the fastest growing economies presents a world of opportunities to entrepreneurs, investors, and researchers with an interest in the global economy. India’s e-Commerce industry is on the growth curve and experiencing a spurt in growth. With this increased interest comes a surge in demand for facts, trends and indicators. Highly concentrated urban areas with very high literacy rates, a vast rural population with fast increasing literacy rate, a rapidly growing internet user base, technology advancement and adoption and such other factors make India a dream destination for ecommerce players. E-commerce combines web technology with business economics. As of the last 10 years, online visibility for such online enterprises now heavily rely on the relationship between the own online sales platform and Search Engines for improved traffic consisting of presumable customers with the intent of acquiring products or services related to the customers’ needs. In 2008 an Internet behavioural analysis showed that over 90% percent of internet users make use of search engines at least once a week, stating that online visibility through the use of search engines now is a crucial business marketing aspect. Logo of e commerce The eCommerce industry continues to grow at a rapid pace translating the rules of traditional retailing and enabling merchants...
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...They operate five (5) upscale retail stores in the New England market that offer a high level of customer attention, with a headquarters (HQ) is in Burlington, Massachusetts, and a single warehouse, distribution, and eCommerce fulfillment center in Haverhill, Massachusetts. Most of their products are purchased from two suppliers, Winter Gear Distributers outside of Providence, Rhode Island, and Boston Fitness Supplies in Marlboro, Massachusetts. FastFit has expanded successfully in the New England area over the past five years. However to expand nationally as a major retailer, they need to improve the scalability of their operations (stores and warehouses). A key part of their strategy is to leverage information systems to automate and improve operations, to strengthen management controls, and to enable significant growth while maintaining the “high touch” customer experience. A diagram of their complete non-Web based operations follows. See figure 1. NB: The following questions are due later in the semester Web/E-Commerce Questions (assume customers order on the Web) 1. a) Assuming that Fastfit goes ahead with its plans to have an e-commerce site, identify two physical locations, from where customers can enter their orders to the ecommerce site b) For each of the locations that you mentioned, identify the technologies (cover the areas of software, hardware and networks) that a customer would need (at the location) to softaccomplish this activity...
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...implement because it involves…suppliers or intermediaries such as Web-based marketplaces; and integration of technology with modestly redesigned processes for order handling, purchasing or customer service. E-business includes e-commerce but also covers internal processes such as production, inventory management, product development, risk management, finance, knowledge management and human resources.” (Bartels, 2000) Electronic-network retailing, or e-tailing, is how a firm retails or sells its products or services via the internet. It is a subset of e-commerce and includes many of the multifaceted layers of e-business. This essay will give an overview on the current state of e-tailing. It will examine the critical success factors, advantages and drawbacks, size, growth trends, and areas of consumer products that do well and not so well. Introduction In order to fully grasp e-tailing it is important to understand the many channels of distribution of e-commerce. Again, a “marketing channel…is a group of organizations that moves products from their producer to customers... Organizations that bridge the gap between a product’s manufacturer and the ultimate consumer are called middlemen, or...
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...An advantage of using an open environment is increased speed, having a virtual storefront is less expensive than operating a real one. It is also cheaper than what you would have to pay for utilities and everything with having a store. An insecure e-commerce gateway page will usually speed up the transaction process but won’t necessarily translate into the sales. With an insecure e-commerce page reduces the fees that you would have to pay because it does not involve a third party to handle the transactions. There is no encrypting involved so you do not have to pay a programmer to do that. The problem with that is though when people wish to buy products from you they would print the page out, fill it out and then fax it with their credit card information to you. There are some drawbacks to doing business the print and fax method, most online shoppers won’t go near an insecure e-commerce page. Doing it this way makes it easier for Identify theft to happen as well because you have to fax them the information and people can keep the faxed copy. The BBB and the Federal Trade commission warn and advise people against site usage that does not provide a secure e-commerce transaction. When it comes to purchasing music or videos a person can get them right away by downloading them to their computers. Most people want to buy from sites that are easy for them to pay for the product and get it soon after they pay for it. The disadvantages defiantly outweigh the advantages on an...
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...International Journal of u- and e- Service, Science and Technology Vol.6, No.6 (2013), pp.187-194 http://dx.doi.org/10.14257/ijunesst.2013.6.6.17 E-Commerce or Internet Marketing: A Business Review from Indian Context D. K. Gangeshwer Department of Mathematics, Bhilai Institute of Technology (BIT), Durg, (C.G), INDIA dgangeshwar@yahoo.co.in Abstract This paper deals the conceptual knowledge of search engine marketing (SEM) or ecommerce, literature review, current and future aspects of e-commerce in Indian context. This paper discussed about the top motivator factors of shopping online. The present development would be a valuable addition to researcher and academicians; and useful theory for practitioners, advertisers, and entrepreneurs. Keywords: SEM, Online Marketing or E-commerce, Pay-per-click (PPC) 1. Introduction Khan and Mahapatra (2009) remarked that technology plays a vital role in improving the quality of services provided by the business units. One of the technologies which really brought information revolution in the society is Internet Technology and is rightly regarded as the third wave of revolution after agricultural and industrial revolution. The cutting edge for business today is e-Commerce. The effects of e-commerce are already appearing in all areas of business, from customer service to new product design. It facilitates new types of information based business processes for reaching and interacting with customers like online advertising...
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...Information Systems Proposal Christopher Ellis BIS/220 Oct 17, 2013 Danny Long Information Systems Proposal Incorporating accurate information technique inside a company association will not simply establish a quicker further well-organized place of work although will also increase the foundation line for business enlargement. Although there are frequent information techniques that can be put into practice and exploited to advance the expansion and development of the business, there are five information systems that the business ought to concentrate on utilizing: office automation system, supply chain management system, management information system, electronic commerce system, and transaction processing system. The suggested information technique planned in this application is easy to employ and price efficient. Each information system will be assessed established on their compensation and shortcomings. The major and leading system to put into practice into the company is the management information system (MIS). This system is in control of running all managerial systems and guaranteeing all procedures are flowing appropriately. The MIS would also contain awareness of all members of staff information as well as pursuing purchaser transactions and conducting business financial plans. Dealing with to be paid finances might create an moral matter depending on the supervisor in control, which, if established on a unsoiled qualifications inspection and spirit, must not...
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...simplest form ecommerce is the buying and selling of products and services by businesses and consumers over the Internet. People use the term "ecommerce" to describe encrypted payments on the Internet. Sometimes these transactions include the real-time transfer of funds from buyer to seller and sometimes this is handled manually through an eft-pos terminal once a secure order is received by the merchant. Internet sales are increasing rapidly as consumers take advantage of lower prices offer by wholesalers retailing their products. This trend is set to strengthen as web sites address consumer security and privacy concerns. There is several ways of looking at e-commerce • Communication perspective • From a business perspective • Interface perspective • From online perspective • Structural perspective • Market perspective Beginning & Future of eCommerce eCommerce basically began (although debated) in 1994 when Jeff Bezos started Amazon.com out of his own garage. Well known eCommerce stores include sites like eBay, Dell, Walmart and many more. Since 1994, businesses of all shapes and sizes have began launching or expanding their Online presence. At any given time, there are approximately 8 million consumers worldwide that actively shop and buy through Web based stores or retailers (nearly one tenth of our world population). Online studies have claimed that online retail revenues will surpass the quarter-trillion-dollar mark by 2011. eCommerce Site Features ...
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