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Air Canada Case by Laudon & Laudon

In: Computers and Technology

Submitted By saminfante
Words 803
Pages 4
Case: AIR CANADA TAKES OFF WITH MAINTENIX

Air Canada is Canada's most prominent airline. It is the largest provider of scheduled passenger services in the Canadian market, the Canada-U.S. trans-border market, and in the international market to and from Canada. The airline serves over 33 million customers annually and provides direct passenger service to over 170 destinations on five continents. But the company's information systems had plenty of room for improvement. When Air Canada technicians worked on planes, they used several different legacy software packages installed over the past 15 years. The systems weren't able to interact with one another or with finance and inventory systems. The inefficiencies of these systems were costing Air Canada the time of its engineers and money that could have been used on maintaining its planes, instead of needlessly maintaining excess inventory.

Air Canada turned to Mxi Technologies for help in addressing these problems. Mxi is reknowned in the airline industry for its Maintenix software package, which provides integrated, intelligent aviation MRO (maintenance, repair, and operations) software to aviation organizations hoping to improve productivity. The benefits of Maintenix that interested Air Canada were enhanced visibility of fleet-wide data, timelier decision-making; support of its currently existing business model, and increased operational efficiencies.

Maintenix provides a system platform that is accessible via the Web and easy to deploy to all stations around the world. Mxi claims that their software reduces repetitive tasks and time chasing missing or incomplete information by allowing maintenance, engineering, and finance divisions to easily share information. Maintenix can supply data to the company's existing enterprise resource planning and financial software, and Air Canada plans to link it up with…...

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