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Albert

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In my experience, when this team work is successfully we will build a good relationship and be a friend, for example, when I work with a multi-culture team in language school, my classmates also become my friends.

Team leadership
Work in a multi-culture team, the important technique is people need to respect each other, and try to understand everyone’s culture diversity (Trompenaars and Hampden-Turner, 1998, p.60-61). Also have different organizational structure to adapt different culture, so leader is important, because this person might influence this team work is successful or not (Trompenaars and Hampden-Turner, 1998, p.64-66). As a good team leader, have a correct organization can make team operation more effective, and it also depend on different culture background and team constitution, for instance, which countries are team members from (Robert, Mansour, Paul and Peter, 2002).

Conclusion
In recent years more people face of multi-culture work, owing to increase globalization business, so it is essential to understand different culture and how to operate and work with different background’s people. However it cannot avoid conflict and people have different opinion, but in the process respect and good communication and help members solve problems (Richard and Tim, 2009).

Reference
Lee, K. and Carter, S. (2012), Global Marketing Management. (Third Edition), Oxford: Oxford University.

Guirdham, M. (2005), communicating across cultures at work. (Second Edition), London: Palgrave Macmillan.

Dicken ,P. (2007), Global Shift (5th Edition) London: Sage Publications

Trompenaars, F. and Hampden-Turner, C. (1998) Riding the waves of culture. (second edition) New York: McGraw-Hill Raymond, W. (1983), Writing in Society, (first edition) London: verso

Lewis, R. D. (2006) When Cultures Collide: Leading Across Cultures. (Third Edition), Boston: Nicholas Brealey Tuckman, B. W. and Jensen, M. A. C. (1977), Stages of small-group development revisited. Group & Organization Management, 2 (4): 419-727. Abudi, G. (2010), The Five Stages of Project Team Development, Available from: http://www.pmhut.com/the-five-stages-of-project-team-development, [Accessed on 9 December 2014]. Bruce, W.T and Mary Ann, C. J. (1977), Stages of Small-Group Development Revisited, [online], Vol.2(4), p.419-26 Robert, H., Mansour, J., Paul, H and Peter, D. (2002).understanding culture and implicit leadership theories across the globe: an introduction to progect GLOBE. USA: journal of world business 37 [online]. p.7. Richard, M. and Tim, A.G. (2009). International management. (Fourth edition). West Sussex: John Wiley. Turdor, R and Susan, Moger(2000) creative Leadership process in project team development: An alternative to Tuckman’s stage Model. Vol. 11 273-283, Manchester: British journal of management. Figure1 Wilson, C. (2010), Bruce Tuckman’s Forming, Storming, Norming & Performing Team Development Model. Available from: http://www.performancecoachtraining.com and http://mercureaace2013.wordpress.com/2013/01/21/w1_anton_-tuckman-analysis-assignment/.[Accessed on 9 December 2014].

Appendix Date: 01, 10, 2104 Activity: First class and first impression in cross-culture Experience: In my experience, first impression is really important, it might influence others have positive or negative opinion of you. Few month ago when I meet my flatmate, he is from Hong Kong, and at first impressive I am have misunderstood of him because my friend told me he look like a little serious, so I thought he is a not easygoing, and at first meeting we did not talk, but after when we become friend I found he is not serious and we become good friends. Feeling: I feel warming when I was sick, he was cook for me and I thought he is rally a nice guy, and always take care of others. Thoughts: I think it is common to have an existing impression when we meet other people at first time, but the most important is give each other have a chance and get alone with each other, maybe you will change your opinion with others. Reflection: I think I am really grateful to live with him, although at first we did not be a friend quickly, but in this process we show our friendly to each other and try to care each other’s thinking.

Date: 29, 10, 2014 Activity: First presentation and cross-culture lecture Experience: In my experience, few month age I went to London and study in language school. In that time, I meet many people from different countries, and in my class, some classmate from Europe some student from South America, so it is a small multi-culture society. During that time, I was really nervous when the first in the class, but I think my classmates are friendly. Although sometimes I had some misunderstood of their culture but we always talk with each other, and also I make friends with them. Feeling: I feel proud of my experience, because I always show my respect of them and try to be more outgoing person because before I was a little shy. Thoughts: I think when people meet someone who is from other country, maybe at first will worry about how to talk with each other, but I think sometime just try to speak and communicate with other people. Reflection: In my life, I think this experience is really unforgettable, because I think it is a chance to make friends with different background people, and also I change some personality become more outgoing person.

3. Date: 29, 10, 2014 Activity: Communication with different culture Experience: In general, even if people use same language it still might happened misunderstand with words, from my experience, once when I talking with my friend who is from Switzerland, when we talk with each other we always need spend more time to explain our opinion, and I am grateful for him, because he always have more patience to listen to me. Feeling: I think he is expect me and also I feel comfortable when I get alone with him. And also when we talk with each other we always try to understand culture different. Thoughts: I think from this experience I also learn when we communication with other people we need care our attitude and avoid sensitive words. By this way, we can Reflection: After this experience I think attitude always important when you meet someone, and if other people think you are friendly, maybe they also show expect to you.

4. Date: 06-08, 11, 2014 Activity: Coniston Experience: Teamwork activity in Coniston, because or team with marketing (another class), so in our team we try to trust each and help everyone pass the game, I think we believe other members will help everyone and encourage each other, during these days we have closer relationship. Feeling: I feel proud of my team. Although we did not pass every game but we never give up. And also we overcome fear and challenge. Thoughts: I think in a team everyone needs to involve in the team and help each other pass the challenge, and also build a good friendship with each other. I think it is a good memory in my life. Reflection: I think in this experience I learn I need to trust other people to help me pass the activity.

5. Date: 19,11,2014 Activity: Discuss the performing in the second presentation Experience: We had a meeting about our performing, and we decide to act people from different countries, so we search different culture and try to understand other cultures, but in this process we have different opinion of cultures like Japanese culture. Someone think Japanese similar then Chinese but someone disagree that. Feeling: I think it is not a big conflict in my group, and we search the Japanese culture from the internet, and also ask Japanese friend as well, so I had a good experience. Thoughts: When people have different opinion I think firstly, we should speak out our opinion and exchange value using a good attitude. Reflection: From my experience I think when we get alone with others (not only foe different culture), we should take care about our attitude and respect other people.

6. Date: 05, 12,2014 Activity: Conflict with other team members Experience: There is one culture conflict happened in one of our group discussion, one of our group members is Greek and others are Taiwanese and Chinese. Since the culture difference, Asian students are more afraid to speak out their thoughts or ask questions than western students. Therefore, the Greek member thinks that the rest of the team did not involve themselves enough in group discussion. As the result, the Asian students had a meeting without the Greek student because they wanted to prepare more before the next discussion. However, when the Greek student knew about the meeting, she was angry about she was not in the meeting. Then other members was apologize for our extra meeting and explain why we have extra meeting, and our team member had a conversation and exchange thinking we can knew each other culture in this event and understand culture are different Feeling: I think I can understand why we have different opinion and I feel sorry for my members, but after we solve problems I think I can empathize other people. Thoughts: I think through this event I can understand that there is a big culture gap between west and east countries, so when I meet European I will ask what things they are more concern and communication about our culture different. Reflection:
From this experience I was learn that in a team work people should communication fully and express culture diversity.

7. Date: 09, 12, 2014 Activity: Understand and respect with different culture Experience: In final presentation of our group discussion, after several times discussions from the past, this time we know more about others. Therefore, Feeling: Thoughts: Reflection:

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