...as weakness rather than strength. The Merriam- Webster definition for forgive is “to stop feeling angry or resentful toward an individual for an offense, flaw, or mistake”. This Journal Article Review will discuss intervention studies on forgiveness and obtain the following sections: summary, reflection, and application. It will also highlight forgiveness case studies and define forgiveness according to findings within the research analysis. The quote “Forgive, but never forget” is an oxymoron...
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...CASE STUDY Case Study Name and Page #: The OD Letters, page 219 Student Name: Wendy Thompson Date: October 23, 2011 I. Problems A. Macro 1. Project team is not functioning fast enough and not turning out results 2. Team morale/Friction within the group 3. Communication B. Micro 1. Macho manager syndrome 2. No effective leadership qualities 3. Inability to learn from team-building exercises/Takes the retreat as a joke II. Causes 1. Leadership style of John 2. Wants to be ‘head hancho’/Has flippant attitude towards exercises 3. Jokes about serious matters/Points to reason for failure 4. Lack of respect for team members, their feelings and efforts III. Systems Affected 1. Structural – John is no longer with the team; Addition of Ryan to get the team motivated 2. Psychosocial – Team members feel non-important; Leadership style of John was non-motivating; Lack of respect for efforts and lack of recognition for when efforts are made 3. Technical – The inability of John to lead the team probably led to the misuse of current technology and missed opportunities for new technology 4. Managerial – Pressure from upper management to get results; John did not respond appropriately and joked about serious matters; Lack of leadership was causing problems in the group 5. Goals – Group has not...
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...------------------------------------------------- Human Behaviour in Organization ------------------------------------------------- W 9:30-12:30 ------------------------------------------------- Aniano, Deanna ------------------------------------------------- BSACCTY-1B ------------------------------------------------- Case Studies ------------------------------------------------- Case Study 1.1 – “Hospitals are driving toward a leaner organization” ------------------------------------------------- 1. An open-system perspective best describes it. By analyzing the factors that add up to value needed they can focus on that and perform more efficiently with less cost and time. In the situation given, hospitals removed the extensively long waiting time, the long queue of patients, the inefficient use of budget on materials not really necessary and segregated the work force into specialized groups to act effectively. As a result, they had achieved a better patient care, a more systemized organization and a spare budget to use for emergencies. ------------------------------------------------- 2. Culture can present some problems in the equation. By presenting a big change in the work system poses a great risk for people who are more comfortable in traditional ways. If they’re not accepting the concept as one and act on it, they may have some problems in worker relations and may hinder a company’s progress. ------------------------------------------------- 3. It would...
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...Introduction Critical Thinking is a skill that allows readers to evaluate a situation and judge what is right or wrong through the use of logic and reasoning, beyond their own prejudices. According to Ennis (2001): ”Critical thinking is "reasonably and reflectively deciding what to believe or do. Critical thinking means making reasoned judgments. Basically, it is using criteria to judge the quality of something, from cooking to a conclusion of a research paper. In essence, critical thinking is a disciplined manner of thought that a person uses to assess the validity of something: a statement, news story, argument, research”. Critical Thinking plays a an important role in the case study analysis by giving us a foundation for a deeper learning and integration of the reading. Without thinking critically about what we are studying , we wouldn't be able to learn in a meaningful way or we wouldn't be able to learn deeply enough to have our thinking corrected and enhanced. The purpose of this case study analysis paper is to provide the case study background, identify key problems in the study, provide alternatives, propose solutions and offer a recommendation in the case of Carl Robins by utilizing the critical thinking skills. Background The case study presented in front of us is a case study of Carl Robins, a new campus recruiter for ABC, Inc., who in his first recruitment effort successfully hired 15 new trainees to work for Monica Carrolls, the Operations Supervisor (University...
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...CISCO CASE STUDY QUESTION 1 How is building a brand in a business-to-business context different from doing so in the consumer market? ANSWER First of all we must describe what is meant by business-to-business. Business-to-business is a transaction that occurs between a company and another company, as opposed to a transaction involving a consumer (R wright, 2004). R .Wright further elaborates it as a term that may refer to a situation where one business makes a commercial transaction with another. This can happen through a business sourcing materials for their production processes or a business re-sells goods and services manufactured by other companies. Creating a strong brand that is able to set a business apart from other companies is always an important job. However for this to succeed knowing who the intended clients are, will assist the company in determining how to build their brand. According to Nick Kendall (2015), he describes a brand as a product, service or concept that is publicly distinguished from other products, services or concepts so that it can be easily communicated. e.g.(sign, symbol, words or combination of these, employed in creating an image that identifies a product). Business-to business branding requires that the business be willing to accept the time to completely educate the professional buyers about the product, instead of mass marking and small advertisements. The reason to have professional buyers is because they are already well informed...
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...Monica Carrolls. Which Carl is responsible for the new trainees. Carl is to have the training schedule, orientation, manuals, policy, booklets, physical, and drug test. With Monica Carrols leaving Carl in charge with this task, Carl’s time frame is a couple of months to have everything ready for the company’s expansion. In that time frame Carl has some problems. Key Problems At ABC Inc. there seems to be a little problem with training and guidance. Monica Carrolls hires Carl Robins as the new campus recruiter. Monica could have just assumed that Carl CASE STUDY Was a well trained recruiter who is applying for that position he should be, but he could possibility not be trained to ABC’s standards. A problem here could be the lack of leadership. • Leadership • Hiring procedure • Time management Monica Carrolls is the operations Supervisor of ABC Inc. but she seems to lacking the leadership skill to help this company move forward. With Carl Robins under her leadership she sets him free to work as he pleases. She did give Carl a task to fill and a time line but very little checkups on someone who has been with...
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...Young and Middle Adulthood Case Studies Yoneisha Maple BSHS/325 MAY, 23, 2016 Barbara Kennedy In life we all go through many changes. One of the changes that all of us endure is relationships. From childhood to adulthood we go through different changes and experience different relationships. This can be caused by many environmental and social factors. In the case study about Tina, it was caused by her ex-husband leaving her for a younger woman. Her role changes from early to middle adulthood will be discussed as well as the effects of healthy or unhealthy habits as well. Tina is a 45 year old woman with three children, Jackson, Oliver, and Crystal. Tina’s relationships have changed from young adulthood to middle adulthood. Tina’s three adult children live in her house with her. Tina’s ex-husband left her for a younger more attractive female. So Tina is now very obsessed with keeping her appearance up. She spends many hours at the gym working out, and a lot of time running, obsessing over staying in shape. Tina has not been satisfied with her progress at the gym so she has increased her exercising routine to 4 hours a day, which leaves less time to spend with the man she is dating, Michael. She is so obsessed with exercising and the way she looks it is affecting their relationship. She also spends a lot of time away from Michael, whom she has been dating for 5 years. Michael wants to marry Tina, but has second thoughts because of her lifestyle and the fact that...
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...Management Planning Paper Name MGT/330 Date Professor Without a good management planning team, a company can and will fail at being successful. Planning is a very important part of any company, but the Boeing Corporation makes planning a focus of everyday operation. The Boeing Corporation is an aerospace company that produces satellites, commercial and military aircrafts, weapons, launch systems, weapons, advanced information and communication systems and also performance-based logistics and training. The Boeing Corporation has so many divisions in the company that it is divided into two business units. One of the most interesting aspects of the company is that is a major service provider to NASA. The Boeing Corporation operates and Space Shuttle and International Space Station. The company has key programs for space exploration in more than one location. The locations include, but not limited to Alabama, California, Florida, and Houston. The Boeing Corporation employs nearly one hundred and sixty thousand employees both in the United States and overseas. Because the Boeing Corporation is so huge, there is need to produce new innovating ideas in order to head off the competition. This organization is faced with challenges daily on what and how to produce the products that will fit the needs of the consumer. The Boeing 787 Dreamliner is the perfect example of the future product in which the company is currently building. “The Boeing 787 Dreamliner is said to be the world’s...
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...the place of others and recognize how we would be affected if someone were to act toward us as we are acting toward others" (Elder & Paul, 2003). There are many types of ethics and many ways to incorporate practices to enforce ethics as well as punish violators of ethics requirements. Two categories of ethics that are similar yet different are ethics in Corporate America and ethics in the United States Air Force (U.S.A.F.). First, we need to understand what ethics are. Ethics contributes to the learning what is right or wrong. "Doing the right thing is not as straight forward as conveyed in a great deal of business ethics literature"(McNamara, C. 2003, 6). The definition between corporations and the military provides us with a general description of ethics. Are military and corporate ethics different? Business Ethics in Corporate America The Business ethics concept means many things to many different people. It is coming to know what is "right or wrong in the workplace and doing what is right -- this is in regard to effects of products/services and in relationships with stakeholders" (McNamara, C. 2003, 8 ). "According to Carter McNamara, business ethics is summarized into "Two Broad Areas of Business Ethics" defined as managerial mischief and moral mazes." (McNamara, C. 2003, 10). The first discussion will be managerial mischief. "Madsen and...
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...University of Phoenix Material Pharmacology Case Study Analysis Worksheet Read the University of Phoenix Material: Pharmacology Case Study. Write a 350 word response to each of the following questions. The use of your textbooks or scholarly sources is recommended. Format any references consistent with APA guidelines. 1. What are two interventions that would help this couple take the correct medications at the correct times and on the correct days? An intervention that would help the couple with medications is one of the grown children can move closer to their parents. The child can monitor the couple more to ensure medication is taken correctly and at the right times. Another intervention to assist the couple is to have the medication measured out for the entire week. The family can do that. The insulin can be premeasured in the syringes and labeled with the time it is to be taken. The pills can be put in a medicine container or egg box that is labeled for the different days of the week. The process would start over on Sunday. Having a medication calendar can assist the family in taking the right amounts. The family can have a bell that goes off during the day when it is time to take medicines. Education is the key for the family to know and understand the importance of medication management. The grandchild and other children should learn about all the medication both parents take and what time it is taken. The process needs to be a team's effort, not just the elderly...
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...Stages of Moral Development According to Kohlberg Stages of Moral Development by Lawrence Kohlberg (1971) I. Pre-conventional Level At this level, the child is responsive to cultural rules and labels of good and bad, right or wrong, but he interprets the labels in terms of either the physical or hedonistic consequences of action (punishment, reward, exchange of favors) or the physical power of those who enunciate the rules and labels. The level is divided into the following three stages: Stage 0: Egocentric judgement. The child makes judgements of good on the basis of what he likes and wants or what helps him, and bad on the basis of what he does not like or what hurts him. He has no concept of rules or of obligations to obey or conform independent of his wish. Stage 1: The punishment and obedience orientation. The physical consequences of action determine its goodness or badness regardless of the human meaning or value of these consequences. Avoidance of punishment and unquestioning deference to power are values in their own right, not in terms of respect for an underlying moral order supported by punishment and authority (the latter is stage 4). Stage 2: The instrumental relativist orientation. Right action consists of what instrumentally satisfies one's own needs and occasionally the needs of others. Human relations are viewed in terms such as those of the market place. Elements of fairness, reciprocity, and equal sharing are present, but they are always...
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...“Better cars for more people” has been the mantra as Toyota continued to focus on the customer. This focus is derived through the understanding of producing a mass amount of cars to a specific custom build and undisputable quality. In this same spirit, Toyota established their developed principles and practices in their Georgetown factory in Kentucky, USA. The 1992 case study published by Harvard Business School, Toyota Motor manufacturing USA, Inc. focuses on the addressal of the issues dealing with car seat defects and their impact on the basic principles of the company. The case study is written from the shared perspective of the author and Doug Friesen, who was the Assembly Manager at the time. Although the case study identifies the manufacturing problem with the drop in production from 95% to 85% believed to be caused by the errors with the seat kits/assemblies. However upon further examination, the seats were just a symptom of the larger problem in the production line. Upon closer review, the larger issue was more rooted in the basic culture and practices within the assembly line. There are fourteen management principles (FMP) taught as part of the Toyota Way Philosophy to help guide the growth of the plant to better address and adapt to the new culture of “Good thinking, Good Products” (pg 3). This paper will identify some of the management principles that were not adhered to or properly practiced which contributed to the basic issues within the shop. The lack...
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...How Personal Can Ethics Get Johnnie Farmer Strayer University Leadership and Organizational Behavior – BUS 520 Christopher Hase January 15, 2011 How Personal Can Ethics Get? Depending on the leadership of an organization, ethical decisions can be influenced. Personal values and organizational policies and procedures help to understand decisions made in the case study “How personal can ethics get?” Background Can a persons ethical decisions be compromised in organizations? Personal values and organizational policies and procedures are the core of any organization. So the basis of this paper will be focused on explaining how personal differences and preferences can impact organizational ethics, how organizational policies and procedures can impact ethics and how they relate to a specific case study. How personal differences and preference can impact organizational ethics Before discussing how personal differences and preferences can impact organizational ethics first an understanding of organizational ethics must be reached. Organizational ethics consist of a set of values that are followed by an organization. So, how do personal differences impact these values? By conflicting with personal beliefs of an individual. For example, organizations values determines how they respond to personal differences. A persons personality “combines a set of physical and mental characteristics that reflect how a person looks, thinks, acts, and feels”(Hellriegel, Slocum 2011 p.70)...
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...involved in the course of the dispute (Kyle, 2014). In addition, the move is prudent in instances where the organization is clearly facing the possibility of losing. However, an evaluation of the issue demonstrates that none of those factors are at play. Consequently, Good Grocer should opt for a litigation process in solving the dispute. Although the fact that the injured woman is a media personality would expose the retailer to negative publicity, the organization would eventually win the court based on an examination of the facts of the case. First, the banana in question is still yellow. Consequently, it is highly unlikely for that the banana caused the woman to fall. Second, the lady was wearing high heels. The organization can easily find evidence that demonstrates that women wearing high heels have a lot of difficulties moving from one place to another. The facts involved show that there is a high possibility that the woman tripped over a ribbed rubber mat. As a result, the organization would not be liable for the injuries that she had incurred. In order to be successful in the litigation process, the organization needs to adhere to diligence. First, the legal department will have to investigate the issue. The move will enable it to understand the facts of the case and to spot if there are areas where the organization can be exposed to a judicial process. Second, the in-house attorney should study the American law in order to understand the obligations of the organization...
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...fine line between being a compassionate researcher and becoming too emotionally involved with a test subject; this film demonstrates the problems that may arise when this barrier is broken and whether or not this is the ethical route to take. Sociologists often use the scientific method during a period of analysis. The scientific method is a systematic process used to approach certain problems or questions. It includes identifying the problem, reviewing the known information, formation of a hypothesis, creating a design used in research, collecting data and interpreting it, forming a conclusion, and finally forming new questions for the future. This all must be done objectively and that is critical. Sociological research uses the scientific methods to evaluate certain types of people or groups and their behaviors. As with all kinds of research, there are concerns. Even in sociology, which can be seen as a more mild form of scientific research that draws little concern from the public, there are ethical dilemmas. With humans, there is always the element of privacy and protection. Those individuals participating or under observation of a sociological experiment must remain anonymous, if their privacy is lost that can be personally violating or produce a danger concern. In sociology a plethora of research methods are practiced. This includes exploratory, descriptive, explanatory, and evaluative research. These types of research answer questions "what, how, why, and is it...
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