Premium Essay

Ama Book

In: Business and Management

Submitted By cosmo4n
Words 7686
Pages 31
INDIVIDUAL PREFERENCES TOWARDS KNOWLEDGE
CREATION AND KNOWLEDGE SHARING:
FIRST EMPIRICAL RESULTS FROM KNOWLEDGE-INTENSIVE
COMPANIES
Author:
Tatiana Andreeva
Graduate School of Management, St.Petersburg State University, St.Petersburg, Russia

Abstract:
Both knowledge-creation and knowledge-sharing are viewed as very significant for competitiveness of an organization in modern knowledge economy. Contemporary literature usually treats these two processes as either independent or positively related.
However, analyzing various organizational conditions for efficient course of these processes, we proposed that in some cases they may contradict each other. Thus on micro-level of analysis we hypothesized that there were two distinct non-overlapping groups of individuals – those more disposed towards knowledge creation, and those more disposed towards knowledge sharing. This hypothesis was examined with empirical data from employees of 5 knowledge-intensive companies.

Author contact information:
Tatiana E.Andreeva, Ph.D.
Senior Lecturer,
Organizational Behaviour and Human Resources Management department,
Graduate School of Management,
St.Petersburg State University
16, Dekabristov per., St.Petersburg, Russia, 199155
Phone: (7-812) 350-8155
Fax: (7-812) 350-0406 e-mail: andreeva@som.pu.ru

1. INTRODUCTION
Managing knowledge-related processes in organizations is one of the hotly discussed themes of the last decade. Both management practitioners and academics claim that it is namely these processes that are crucial for creation and maintenance of the competitive advantage in the post-industrial era (e.g., Nonaka, 1994, Davenport,
Prusak, 2000). Another topical issue for contemporary organizations is managing their human resources, as people are recognized nowadays as being the most valuable asset of the modern organizations (e.g. see

Similar Documents

Free Essay

Test

...Objective To obtain a position wherein I can use my knowledge and experience and further develop my skills and capabilities, sharing my best practices to my colleagues with the intention of contributing it to the company. WORK EXPERIENCE Accenture Philippine Delivery Center (October 2007 – October 2013) Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments Role: Claims Analyst He started off as a normal Claims Analyst, processing healthcare insurances. With determination and hard work he was chosen to be one of the Corrections Analyst in which cater on auditing complicated processes of claims. In this course, he’s auditing the claims and at the same time adjustments on claims that were incorrectly processed and reverse denials through appeals that directly came from the clients. • Acted as one of the Team POCs (point-of-contacts) responsible for cascading system issues, and consolidating audit reports. • Use all tools and applications to the mainframe system to process claims. • Ensure that individual and team quality of work meets or exceeds SLA targets. • Ensure that individual and team productivity meets or exceeds SLA...

Words: 450 - Pages: 2

Premium Essay

Something to Talk About on the Way to the Funeral

...“Only I can change my life. No one can do it for me” –Carol Burnett. The twentieth century dramatist Ama Ata Aidoo perfectly fits this quote; as she really did change the society and people’ mentalities through her writings. Her voice depicts concerns over many social and political issues at the Ghanaian society. She stated repeated concerns for the dilemma of womanhood in Ghanaian culture at her time; she endowed the female characters in her literary works with strong wills and distinct personalities. Although she wants to prove her identity in her writings, she as well helps to expose the exploitation and disenfranchisement of women from the essence of their own identities. In “Something to Talk About on the Way to the Funeral” Aido describes women who bravely survive despite of the obstacles in the neo-colonial Ghanaian society. For the majority of her female characters independence has brought no relief and has in fact only increased the difficulties they face; this is exactly what happened to Aunt Araba or “the good woman who does not rot” She was given a part of her independence and was sent to live with a relative, as a consequence; she got pregnant without being married. Survival is the driving and divine force thorough out the story as even after she got pregnant without marriage and in the face of this tremendous troubles, Araba did not surrender nor even weakened. Instead she even got stronger “She returned home to her mother, she was looking like a ram from the...

Words: 812 - Pages: 4

Free Essay

Payroll Sad

...institution. It is a tool to control the access to any resources or services available for use to create a general security for that institution. In an educational institution, a clearance signifies that a student is cleared from all his requirements and liabilities so that he can proceed to the next step on any transaction or process that he or she is undertaking. Student clearance is often used during the end of a school year or semester to verify if the student has paid all his or her fines and submitted all requirements. This prevents problems that might occur due to the unsettled school requirements. The AMA Computer College General Santos City is a small privately owned school that offers four courses in computer and information technology. It is a branch of the AMA Computer University and is located in J.P Laurel Avenue, General Santos City. Being a member of the AMA Education System, the school uses the same system as that of the main campuses. Although having a computerized system, it does not have an integrated student clearance system. The school currently uses a manual clearance system which involves a clearance form printed on paper that is then signed by authorized school personnel. Students are required to approach each personnel to check for any requirements not cleared. A big part of it comes from the Student Council and some departments of the school that have none of their records linked to the system of the School Registrar. This makes for a faulty system since...

Words: 3610 - Pages: 15

Premium Essay

Essays

...CAMBRIDGE INTERNATIONAL EXAMINATIONS General Certificate of Education Advanced Subsidiary Level GENERAL PAPER 8004/1,2,3 MAY/JUNE SESSION 2002 2 hours Additional materials: Answer paper TIME 2 hours INSTRUCTIONS TO CANDIDATES Write your name, Centre number and candidate number in the spaces provided on the answer paper/ answer booklet. Answer two questions. Write on one subject from each of two of Sections 1, 2 and 3. Answers should be 500-600 words in length. Write your answers on the separate answer paper provided. If you use more than one sheet of paper, fasten the sheets together. INFORMATION FOR CANDIDATES All questions in this paper carry equal marks. This question paper consists of 2 printed pages. SJF2427 S18211/1 © CIE 2002 http://www.xtremepapers.net [Turn over 2 Section 1 1 Should governments try to influence population growth in their countries? 2 ‘A successful economy cannot be concerned with workers’ rights.’ Discuss. 3 What do you understand by ‘globalization’? To what extent is the process a positive development? 4 If life is sacred, should we ever kill anyone? 5 ‘People who under-achieve academically make no contribution to society.’ Do you agree? Section 2 6 ‘No limits should be placed on medical research.’ Discuss. 7 How can natural disasters be avoided, or their effects, at least, reduced? 8 ‘Technology breeds laziness.’ What is your view? 9 ‘Science has removed our sense of mystery...

Words: 334 - Pages: 2

Premium Essay

Abc Costing

...* Traditional Costing * * Under Traditional Costing, all operating expenses are allocated by percent of sales. This causes the larger segments to carry more cost automatically. For Southlake, Textbooks generate the most income, however the gross profit percentage is only 26%. Clothing has one of the best gross profits and generates the 2nd most income. With traditional costing, computers are operating at a loss. Under Traditional Costing, all operating expenses are allocated by percent of sales. This causes the larger segments to carry more cost automatically. For Southlake, Textbooks generate the most income, however the gross profit percentage is only 26%. Clothing has one of the best gross profits and generates the 2nd most income. With traditional costing, computers are operating at a loss. ABC Costing * When allocating the operating costs based on cost driver rather than percentage of sales the segments performance differs. Depending on management’s choice of cost driver, results will vary. We allocated all costs to each product line but used different drivers. Under ABC costing, less cost is allocated to the biggest segment, textbooks. Textbooks still create the most income, but both supplies and computers are operating at a loss. When allocating the operating costs based on cost driver rather than percentage of sales the segments performance differs. Depending on management’s choice of cost driver, results will vary. We allocated all costs to each...

Words: 861 - Pages: 4

Free Essay

Final Reflection Paper Usf Childhood Literature

...Final Reflection Paper By Jessica Krick The first week I learned that children's books aren't as a genre an indication of readership. I enrolled in this class because it is required. According to my guidance counselor, it is to 'diversify my learning'. Now that I have finished the course, I couldn't agree more! I started this class thinking that children's books are simple and sort of primal. When in fact, there are a lot of literary elements involved; and the illustrations tell the story as much as the text. It has taught me to look deeper into everything, that nothing is simple. I plan on using this newly acquired skill in the future. Also during this week, I got to analyze and enjoy "The Giving Tree". It is such an exemplar picturebook, that I just had to buy it (along with "Wild Thing") to read again and again with my nephew. I typically favor the moral lessons provided in these books. With that said, I honestly didn't like the book "Millions of Cats", I guess it just rubbed me the wrong way, plus I'm a dog person! Being an artist myself, my favorite part of this class was the multitude of illustrations involved in my class work. Home work became fun. You always seem to provide extra handouts just to further our knowledge, like the 'handout of illustration styles' and I read quite a bit of the Grim folktales. Folklore revisits popular childhood folktales or how I have always known it as 'fairytales'. I found it interesting that they have survived centuries by word...

Words: 691 - Pages: 3

Free Essay

Behavioral Targeting

...effective because companies are able to maximize the effectiveness of their advertisements, aiming at consumers that have the highest probability of making the purchase due to personal preference. This tactic is especially useful for online book stores, as readers can be given suggestions on books to buy based off of information on previous purchases. For example, if customer A enjoys reading mystery novels and has purchased several in the past, an online book store can suggest other books in the mystery genre that the reader has not yet purchased. Thanks to the information stored on customer A’s previous purchases, the company can see what kind of novels have the highest probability of being bought by customer A, namely mystery novels. An online bookstore usually accomplishes this by having a “Recommended for you” tab at the bottom or top of its web page. This is effective advertising that increases sales, because had customer A not been informed of an appealing product, he/she may not have made that extra purchase, and would have concluded shopping for that time. In its essence, behavioral targeting collects information on an individual's browsing behavior on-line to help choose which advertisements to show that individual. When a company knows what books a customer has bought in the past, it makes it easier to provide them with more relevant novels; before long, each customers “Recommended for you” tab will be tailored to their individual taste, making their shopping experience much...

Words: 493 - Pages: 2

Free Essay

Sdaf

...National University Bachelor of Business Administration (Honours) or B.B.A. (Honours) Degree Department of Accounting, Management, Marketing, Finance & Banking Second Year Term Paper Guidelines: (1) Each Department shall form a Term Paper Committee consisting of all teachers of the Department, to monitor the overall supervision of the preparation of Term Papers. The Head of the Department shall be the ex-officio Chairman of the Committee. (2) One student shall submit three (3) copies of Term Paper, first copy for the Supervisor, second copy for Second Examiner and third copy for the Controller of Examination of the National University. (3) The Committee shall select a list of Term Paper Topics during the first month of starting the classes of the second year of BBA (Honours). The Term Paper Topic should be selected on an area only from the major subjects of a student at First Year or Second Year. The number of topics shall be at least ten (10) and shall not be more than 20 (twenty) in total. One Chapter Heading of a Major Subject may be customized for a topic of the Term Paper. (4) Term Paper shall be prepared in English by each student individually and every student shall be assigned under a Supervisor for preparing a Term Paper. (5) The Committee shall assign a Term Paper Topic randomly to the students and shall also select the Supervisor and the Second Examiner randomly from the teachers of the concerned Department. The students of a Department shall be primarily...

Words: 657 - Pages: 3

Free Essay

Product Assessment

...28, 2012 Is Bookstores History? Well everyone knows what a book is and how much information you can get from a book but, are bookstores becoming a thing of the past as technology advances and we have e-readers and online stores like Amazon who sell book at bargain prices (Bosker, 2010). E-readers are now replacing bookstores so you no longer have to travel to a bookstore to wait for your books. E-reader might cost a hefty penny at first but it saves space and you can have multiply books at once without worrying about having a bookstore in your house. So the question is are bookstores becoming obsolete and if so what countries would benefits from having bookstores instead of e-readers. The current target market and demographics for bookstores would be readers of all ages and sex as they use bookstore to purchase all types of books; for their personal enjoyment or research. Bookstores are declining in popularity because technology is making it possible for consumers to read book on their e-readers and laptop computers. While technology is taking over this generation people are becoming more concise of the environment and being green. When readers are into green products they realize e-readers are more useful then book and going to a book store. Also when you have places like Starbucks and Panera Bread that give you that bookstore feel you no longer are in need of a bookstore. Readers are able to purchases books online, which save them, time and money and not having to worry...

Words: 1543 - Pages: 7

Free Essay

Tile

...Fisher Price Little People nativity scenes are popular. These scenes feature figurines that children can pick up and move around. Wisemen's Way Bookstore in Camrose stocks a good selection of nativity scenes.View Larger Image View Larger Image Wisemen's Way Bookstore in Camrose stocks a good selection of nativity scenes. Dave Halliday Email to a friendEmail to a friendPrinter friendlyPrinter friendly Font: AddThis Social Bookmark Button "Nativities continue to be a big seller every year," he said, adding that high-end decorative versions can cost up to $1,000. Books are a mainstay at the Alberta stores. "Books make great gifts," said Pam Reber, owner of Wisemen's Way. "Bibles are our No. 1 seller." When a bible is chosen as gift, a natural accompaniment would be a bible case, something that's available in a variety of designs. In addition to books, all the stores sell Christian music and videos. However, not all take the same approach with Scott's Parable and Wisemen's Way reducing their stock. A reason for carrying fewer music CDs is that listeners can now download their favourite tunes rather than buying albums. But Monds takes a...

Words: 363 - Pages: 2

Premium Essay

People

...sectors: buyers of professional and academic books, and school librarians and head teachers. There are number of suppliers to the retail sectors: large high street chains including WH Smith, Book Clubs, independents booksellers, campus booksellers, supermarkets and leisure outlets, confectioners, tobacconists and newsagent (CTNs) and school and library suppliers (Key Note Ltd 2005). WH Smith and the specialist chains such as Waterstone’s, Blackwell, Ohakais, Books Etc and Borders account for around 45% of the consumer market. The remaining 35% is shared by independent bookshops, direct selling and book clubs, plus the small retail outlets of leisure organisations and businesses such as restaurants, museums and garden centres (Key Note Ltd 2005). The academic and professional market is largely supplied by campus bookshops and by the specialist chains. Schools are mainly supplied by specialist school and library suppliers, but booksellers are progressively taking a large share of this sector. The ownership of some of the large chains has changed in recent times. Waterstone’s is no longer part of WH Smith and is now part of HMV Media Group, while Books Etc is now owned by Border (UK) Ltd, which is the UK subsidiary of Borders Group incorporated in the U.S. The internet is making an impact on this market – especially in the academic and professional sector. How far it is eating into the sales of high street book shops is not clear. Some booksellers believe...

Words: 440 - Pages: 2

Premium Essay

Cs200 Fundamentals of Information Technology

...membership for Bob, Then Bob got his new library card. • He wanted to use his new card to borrow several books. He wanted to borrow a novel by C.S. Lewis. But he didn’t remember the book name. Alice helped him use key words and author name search to find the book “The chronicles of Narnia” on one of the library’s computers. • However, this book was not available. He requested the book so that the book can be recalled. Alice told him that he will be informed when the book was ready to pick up. Alice helped him check out other books. • He checked the status of book everyday online. His wife also wants to borrow a cook book. He reserved that cook book too. After a couple of days, he got a call that “The chronicles of Narnia” was available. He went to pick it up as well as the cook book and a couple of other books. • After he finished reading the books, he went to return the books. And because some books are passed due date, he need pay some fine. • After two years, Bob need to move to another city. He went to library, and Alice helped him cancel his library membership. Please answer the following questions, and submit your assignment as a single Word document with all diagrams inserted into that one document: 1. Identify all actors and use cases from the above description and draw a use case diagram for this library system. Actors Use Cases Bob (Customer) Book Search – By Name, Author, Genre...

Words: 576 - Pages: 3

Free Essay

Book of Special Significance

...Essay – A book of special significance The book that has a special significance to me is “XML Bible” 2nd Edition by Elliotte Rusty Harold Deciding on the right book to study is mostly a matter of choice. Mili writes, It is always necessary to decide what books one should read. For selecting the best books we generally consult our teachers, librarians and our well read friends...We should read only the books that enlighten our mind and suggest accurate and authentic knowledge to the readers...(Book). I read the above book when I was in two minds whether to take classroom training in XML. I am glad now that I decided to study this book fully before anything else. The XML Bible is concise yet complete, elaborate yet accurate. It is multi-functional and works as a guide, tutorial, manual and reference book. The book is significant because it is both an invaluable resource and provides the much needed direction which is very much essential while trying to understand technology. I studied this book with the task of assimilating and applying the new documentation standard – XML. The book is credit- worthy because it explains XML and its applications authentically as well as informally steering the reader towards seeing XML everywhere in the digital world. “XML stands for Extensible Markup Language...XML is a meta-markup language” (Harold 3). “XML describes structure and semantics, not formatting” (Harold 5). Further, the author states that it is easy to...

Words: 336 - Pages: 2

Free Essay

Survey

...weaknesses and irregularities. Our group decided to study the existing Returning and Borrowing System of Books in the Library. The group’s aim is to evaluate the effectivity of the system to its users, like students and faculty. And so, a survey is formulated to assist the group’s objective. We would like you to answer the following questions whole-heartedly to help us evaluate the system effectively and later propose changes based on the answers provided. Thank you and God Bless! -The Angry Birds Group 1. How often do you borrow books in the Library? __ everyday __ twice a month __ once a week __ once a month __ twice a week __ once a year 2. How long does it take you to borrow a book or a reading material? __ 3-5 mins. __ 5-10 mins. __ 10-15 mins. 3. Have you experienced difficulty finding books provided by OPAC? __ Yes __ No 4. Do you think the database system of OPAC is updated? __ Yes __ No 5. The Library still uses the manual process of getting the borrower’s name by writing on the borrower’s slip at the back of every book, and then provides the book’s due date. Do you think this process needs to be improved? __ Yes __ No 6. Are your expectations of a completely automated Library System met? (looking at the existing Library System) __ Yes __ No 7. Do you think the Returning and Borrowing System of Books in the Library is effective? __ Yes __ No...

Words: 308 - Pages: 2

Premium Essay

Concord Paper

...Search thousands of free essays... Search Type in your essay topic: ex. Vietnam War JOIN LOGIN CUSTOM ESSAYS HELP CONTACT Concord Book Paper Essay Below is a free essay on "Concord Book Paper" from Anti Essays, your source for free research papers, essays, and term paper examples. Join Anti Essays to read full essay. Already a Member? Login Now Please upgrade your account to view this essay on Concord Book Paper. Running head: CONCORD BOOKSHOP PAPER Submitted by: jmb529 Concord Bookshop Paper Jonell Benson HCS/587 Ginger Weatherston University of Phoenix Concord Bookshop Paper This paper will discuss the organizational change process from the readings of, “Tales of Woe at Concord Bookshop.” The variety of change processes gives change leaders and administrators the ability to visualize the internal and external components of change that will go against the status quo and possibly cause a clash between the owners and the workers. The phases in the organizational change model are strategic responsiveness, behavioral change, employee participation and resistance to change. Also included, are the three faces of change and trigger events and change. I will describe two portions of the change process that were not completed or implemented at the Concord Bookshop, which caused failure of the change process. While attempting to implement change, the change leader must first assess the need for change. There was an increase in the amount of competition with...

Words: 633 - Pages: 3