...used data, ideas or words, either quoted directly or paraphrased. We also certify that this assignment was prepared by us specifically for this course. Student’s Signatures ___________________________________________________ ___________________________________________________ ___________________________________________________ ___________________________________________________ Table of Contents Definition of Problems 3 The Lack of Ethical Culture and Stakeholder Orientation 4 Low Board’s Professionalism 5 Poor Trust and Excessive Emphasis on Marketing 5 Identification of Possible Action Alternatives 6 Analysis of Each Alternative 7 Doing Nothing 7 Hiring a New Board of Directors 7 Developing a New Code of Conduct 8 Developing a New Organizational Strategy to Reconstruct the Ethical Climate 10 Decision 10 Implementation 11 Evaluation 13 Conclusion 14 References 15 Case Decision Making Paper- Red Cross In a world of intensive competition and numerous marketing challenges, maintaining trust in the organization-stakeholder relationships is an extremely difficult task. Numerous organizations have failed to achieve the desired strategic...
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...com/0309-0566.htm The effect of corporate branding dimensions on consumers’ product evaluation A cross-cultural analysis Nizar Souiden ´ Faculty of Business Administration, Laval University, Quebec, Canada Corporate branding dimensions 825 Received October 2004 Revised September 2005 Accepted January 2006 Norizan M. Kassim Department of Management and Marketing, College of Business and Economics, University of Qatar, Doha, Qatar, and Heung-Ja Hong Faculty of Sociology, Kansai University, Osaka, Japan Abstract Purpose – The paper aims to investigate both Western and Eastern corporate branding thoughts and examine the interrelation among four corporate branding dimensions (i.e. corporate name, image, reputation and loyalty) and their joint impact on consumers’ product evaluation. Design/methodology/approach – Building on extensive literature, a model of consumers’ product evaluation that includes the major determinants of corporate branding is proposed. Based on a sample of 218 Japanese and American consumers, structural equation modeling and general linear model analyses are used to test hypotheses. Findings – The research reveals that Japanese and American consumers have different perceptions with respect to the effect of corporate image and corporate loyalty. The corporate name was found to have a significant impact on corporate image and corporate reputation was found to have a significant affect on corporate loyalty. The corporate reputation is also found to be...
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...Provide any sub-issues that are relevant to the case. * Who are the key people and/or groups that you need to consider in solving the problem/opportunity?The decision maker is Dov CharneyMain Problem: American apparel is struggling to find synchronization between their corporate social responsibilities including pro labour practices, domestic manufacturing suppliers, sweat shop free policies, environmentally friendly materials and their increasingly controversial advertising strategies. The issue is important because the company is facing a lot of criticism and controversies and are also at the urge of losing investors. The problem should be solved as soon as possible to keep the company running with a profit.Sub issues: * Bad marketing strategy, took sexual appeal really far * $250 million sexual harassment lawsuit * Challenges repaying debts * On the brink of a collapseKey people: Dov charney, management, stakeholders( customers, investors) | Atiya khan-American apparel B. Key Facts of the Case (relevant facts only, no analysis) - 10 Marks | * Provide the relevant background that led to the problem/opportunity(s). * Provide any additional case information that provides context to the problem or opportunity. * 1998 American apparel was launched in LA, CA * Unisex manufacturer * Best known for knitwear * 7 story pink warehouse * Targeted 20+ young adult * Did not push people to idolize photo shopped models * Used...
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...Methods http://www.unco.edu/coe/asr m/programs.htm http://www.unco.edu/coe/asr m/index.htm Business Administration/ Financial Management Commerce/Economics 1975 1971 M.A. B.A. Published Research In International Referred Journals: " The Effect of Globalization on Commitment to Ethical Corporate Governance and Corporate Social Responsibility in Lebanon”, Social Responsibility Journal (2009). http://www.emeraldinsight.com.ezproxy.aub.edu.lb/Insight/viewContainer.do;jsessionid=F8 FECFB1ECF1459573B900E5DE0A6B28?containerType=Journal&containerId=6000003 "Assessing the Global Readiness of Arab Countries to Join the WTO: A Multivaraite analysis" Journal of Economic & Administrative Sciences (JEAS) Vol. 24, No. 1, June 2008 (1 - 14). http://jeas.cbe.uaeu.ac.ae/jeas2008_Jun/01_Assess.pdf http//:jeas.cbe.uaeu.ac.ae Developing a model to restructure the overpopulated banking industry in Lebanon Author(s): Abdulrazzak Charbaji Managerial Auditing Journal; Volume: 16 Issue: 1; 2001 Case study View HTML | View PDF (90 KB) | Reprints & Permissions 2. Market List Item 2: A path analytic study of the attitude toward e-government in Lebanon Author(s): Abdulrazzak Charbaji, Tarik Mikdashi Corporate Governance;...
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...American Vinyl Products Executive briefcase Group members : Lili C. Villa , Alberto Alfaro Mendoza This case is about the Customer Service at American Vinyl Products. AVP is a vinyl and plastic manufacturer. In the text , they describe a fax that was sended from one of their big clients called American Performance Car. This fax was a complaining letter due to the poor customer service of AVP . Now , American Vinyl Products need to find a solution in order to provide a quality , efficient and effective customer service to all of their clients and to provide their solution to American Performance Car. The main issues that AVP has are : * The same phone line is used for their three type of clients (DIYs, Professional users and Large corporations) so , the waiting time and their customer service efficiency is really low . The employee that answers the phone needs to find out which type of customer is and that is also a waste of time . The solution that we think would be very efficient is to divide the phone line (as nowadays almost every company does) for example , the operator could say to press 1 if they are a DIY client , press 2 if they are a Proffesional user and press 3 if you are a Large corporation. On this manner , the employees would be completely aware of what type of client they are dealing with and which process they should follow. * Another problem is that all of the employees are supossed to answer any call , there are no specific employees for...
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...Research Paper One: The Role of Federal Regulations in Corporate America ------------------------------------------------- ------------------------------------------------- Richa Chopra ------------------------------------------------- ------------------------------------------------- Kaplan University ------------------------------------------------- The Role of Federal Regulations in Corporate America Introduction Dishonesty, greed, cover-ups, and bail-outs are some of the things that come to mind when we talk about the America's financial economy. Are all the hundreds of pages of regulations laid down by the government working in America's favor or is it just another way for the CEOs and the executives for fortune 500 companies to manipulate the system and its people? The corporate governance system started with the corporate debacles and the ultimate crash of the stock market in the late 1920s. As a result government stepped in and created regulations such as the Securities Act of 1933 and 1934, to the ever so popular Sarbanes-Oxley Act of 2002, to the more recent Dodd-Franck Law of 2010. The aim behind these regulations is noble. They are formed to prevent fraud, misrepresentation, bring more transparency and above all, prevent another financial crisis. But, how successful are these regulations? Are we over regulated or are we in need for more regulation? Investors and common public's faith in our economy and capital markets is shattering, they are demanding...
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...Evidences from theory In recent decades, management practitioners and theorists are increasing interest in organizational culture as a category, which determines the effectiveness of the organization. This sort of "molecular level" of the latter, on the one hand, gives it a unique, on the other - allowing it to adapt to the environment, and employees - to the existence within it, but at the same time inspiring them to solve common problems. It is this circumstance had in mind a Swedish scientist Iesper Kunde, who in his book "Corporate Religion" suggests that all the famous brands owe their success above all a clear and strong integration of ideology and values in the consciousness of its employees. The concept of organizational culture as a form of process management emerged in the late 70's and 80's of the XX century in the period of institutionalization of the organization, when from a producer of goods and services it has become a social unit. Until that time, the functions of management were reduced to coordinating and controlling the activities of groups, ensuring the interaction of units to achieve the goals, etc. However, the concept of organizational culture was not something totally new. This phenomenon is considered in M. Weber, K. Levin, T. Parsons, F. Selonika. A C. Bernard and G. Simon introduced the concept of "organizational morale", in essence similar to the definition of organizational culture. Many Western researchers have linked the fact of handling the...
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...American Eagle Outfitters, Inc.: Retail Store Analysis Company Overview: American Eagle Outfitters, Inc., a billion dollar corporation, is ranked as one of the largest retail chains in America. With their central corporate headquarters in Pittsburg, Pennsylvania, and two other corporate facilities located in New York City and Tokyo, Japan, American Eagle, Inc. operates numerous mainline stores, factory stores, franchised stores, and distribution centers across the country and the globe. Company History: In 1977, the Silverman brothers, Jerry and Mark, who owned and operated Silverman’s Menswear, a Retail Ventures, Inc. company, founded American Eagle Outfitters. Opening the first store in Novi, Minnesota, the Silverman brothers were hoping to diversify their menswear line. Several stores were opened up and a catalog was created. American Eagle Outfitters continued to grow into 1990, when a leadership change to Jacob Price led to the introduction of casual, private-label merchandise for men and women. In 1994, American Eagle Outfitters became part of the NASDAQ stock exchange, which enabled the opening of 90 stores the following year. New executives came aboard in 1996 and decided to alter the target demographics of the target market and reach more women, as well as focus on those 18-32 years of age. Shortly after, American Eagle expanded to e-commerce with ae.com. By 2000, American Eagle operated 500 stores and revenues for the company quintupled to $1 billion. The Canadian...
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...com/1754-243X.htm Corporate governance theorising: limits, critics and alternatives Stephen Letza and James Kirkbride Liverpool John Moores University, Liverpool, UK Corporate governance theorising 17 Xiuping Sun Leeds Business School, Leeds Metropolitan University, Leeds, UK, and Clive Smallman Commerce Division, Lincoln University, Canterbury, New Zealand Abstract Purpose – This paper seeks to examine the mainstream theories of corporate governance in an attempt to suggest that their underlying assumptions and ideologies are misplaced and ought to give way to an emerging pluralistic view of the governing process in order to understand any governance contribution to the dynamics of the business environment. Design/methodology/approach – The paper engages with the traditional literature and views on governance models from law, business and organisational studies perspectives. It then considers the environment and changes in the environment and how those challenge the relevance of the traditional approach, drawing upon the impacts on the fluidity of management and governance perspectives and practices in the global economy. Findings – The reflections and analysis confirm the view that the underlying assumptions of existing models and regulatory frameworks for governance are misplaced and it is suggested, with reason, that a pluralistic view and framework are better than the current dualistic approach to provide a better understanding of corporate governance in today’s...
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...Masulis, R, & Trueman, B 1988, 'Corporate Investment and Dividend Decisions under Differential Personal Taxation', Journal Of Financial & Quantitative Analysis, 23, 4, pp. 369-385, Business Source Complete, EBSCOhost, viewed 14 May 2013. [online], Available at: http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=5723686&site=ehost-live Farrar, D, & Selwyn, L 1967, 'Taxes, Corporate Financial Policy And Return To Investors', National Tax Journal, 20, 4, pp. 444-454, Business Source Complete, EBSCOhost, viewed 14 May 2013. [Online], Available at:http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=4585954&site=ehost-live Fung, W, & Theobald, M 1984, 'Dividends and Debt under Alternative Tax Systems', Journal Of Financial & Quantitative Analysis, 19, 1, pp. 59-72, Business Source Complete, EBSCOhost, viewed 14 May 2013.http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=5722817&site=ehost-live DEANGELO, H, & MASULIS, R 1980, 'Leverage and Dividend Irrelevancy Under Corporate and Personal Taxation', Journal Of Finance, 35, 2, pp. 453-464, Business Source Complete, EBSCOhost, viewed 14 May 2013. http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=4659851&site=ehost-live Miller, M, & Scholes, M 1982, 'Dividends and Taxes: Some Empirical Evidence', Journal Of Political Economy, 90, 6, pp. 1118-1141, Business Source Complete, EBSCOhost, viewed 14 May 2013. http://search...
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...privately owned rights. This report has not been approved or disapproved by the company nor has the company passed upon the accuracy or adequacy of this information in this report. Acknowledgments We thank our colleagues Han-Sung Park and Su Hyeon Lee for external and internal analysis assistance. We thank Dr. Harm-Jan Steenhuis, for providing advice and encouragement as well as valuable support and assistance throughout the project. Executive Summary Over the last two years of loosing profit, InnoBus has made clear a need for the company to have an effective decision to solve this problem. Negative impacts of the current operation and strategy (or lack thereof), has further emphasized this need. There are several potential solutions for this type of problem; however decisions for a company of this size should be made through careful analysis. There are many collaboration tools that could provide significant advantages to InnoBus in its effort to address the need for improved operation. Any potential solution would need to come through a high-scientific analysis that enables the owner of the company (Mr. de Koning) to review, maintain, share and synchronize at any level. In addition to analysis of specific solution, this paper looks at the ways InnoBus can drive various performance measures in general...
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...To what extent is CSR beneficial to a company’s performance? The area of corporate social responsibility has been laid great emphasis recent year. Corporate social responsibility means a company concerns its business operations in an environmental-friendly way and interacts with its shareholders and customers voluntarily (Commission of the European Communities, 2001, as cited in Dahlsrud, 2008). Nowadays a large quantity of international companies have issued their CSR report and designed separate websites about their CSR performance in order to run a better business. However, opponents believe the relationship between CSR and company’s performance is neutral (Aupperle, Carroll, & Hatfield, 1985) and CSR’s benefit to a company’s performance is not obvious. As a matter of fact, even CSR performance can’t be measured easily and numerically in most cases, its benefit to a company’s performance is significant. In this paper, the elaboration will cover three most important dimensions: brand value enhancement, employee attraction and consumer relationship nurturance. To begin with, brand value will be enhanced by CSR performance. The study result of Melo and Galan (2011) shows that CSR has a positive impact on brand value. They chose a group of American corporates as target. Meanwhile, they set CSR and brand value as control variables and build a model to set up a connection between them. The numerical result shows the positive correlation of CSR performance...
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...marketed brands in 4 different kind of business; prescription drugs, packaged drugs, food products, and housewares and households products. Moreover, AHP is known to be the largest and profitable business in prescription of drugs; however, the company has a sizable market share in antihypertensive, tranquilizers, and oral contraceptives. The company has almost debt- free balance sheet and growing cash reserves (40% of net worth in 1981). AHP was able to gain this huge success in these lines was by marketing expertise. CULTURE OF THE BUSINESS AHP's corporate culture distinctive and this culture had several components. First, the company's culture was known to be reticence. A second element, that the managerial philosophy of AHP was prudence and had a strict financial control. For example, all expenditures that are greater than $500 had to be personally approved by Mr. Laporte, who was the CEO of AHP, even if was authorized in the corporate budget. Another important component of AHP's culture was conservatism and risk aversion. Finally, The Company has a long- standing policy of centralizing, where the chief executive had complete authority. STAGES OF DEVELOPMENT AHP's managerial philosophy was proven to be successful as it produced impressive results. AHP's financial performance was stable with consistent growth and profitability. In the year 1981, the firm was able to increase sales, earnings, and dividends for 29 years. However, this growth has been steady between 10% and 15%...
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...Business Analysis of Canada Canada is the leading country in the world for an American business to expand because of the very similar culture and business environment to the United States. Americans operating in Canada will feel very comfortable integrating into society and will be able to successfully execute their business objectives. The key areas of focus to effectively prove Canada’s compatibility with American firms is based on the following criteria: * Culture * Management * Population Demographics * Compensation * Religion * Ethics * Political Risk * Economy Culture Canada’s culture is very similar to the United States and by analyzing the cultural dimension theory by Geert Hofsted, American businesses will be able to understand how the similarities positively impact the success of American expatriates working in Canada. Hofsted’s cultural dimensions theory is an analysis of 5 specific factors that define the makeup of a society. Using a ranking system he was able to compare over 50 countries to Canada in all of these dimensions: power distance, individualism, uncertainty avoidance, career success and planning for the long-term horizon. Power distance This dimension measures the rigidity or flexibility of a country in terms of how organizations structure management and subordinate relationships. If a country has a high power distance, management structures seem to be more rigid or hierarchal and a chain of command system is...
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...Shawn Mutchler Clara Gerl Comp I 01 September 2013 Unethical Mortgage Lending and the Collapse of the American Economy Living in an era of economic uncertainty is an abysmal proposition that many of us thought improbable. However, we find ourselves in the midst of the worst financial quagmire since the Great Depression of the 1920’s. Across the United States, businesses are down-sizing and even closing the doors of peripheral branches. In realizing that there is no way to return to a period of economic prosperity America once enjoyed, it is important to look at the causes of its demise. While there are myriad causes for America’s financial collapse, it is important to focus on the role of ethics, or the lack thereof, in America’s current financial dilemma. Unethical practices, particularly in mortgage lending have helped to directly contribute to the collapse of the American economy. When discussing unethical behavior and the financial collapse of America, few topics receive more attention than the mortgage lending industry, and in that industry, most of the focus falls on subprime lending. Before looking at subprime lending, however, it is central that we look at the evolution of mortgage lending. Because the approach to mortgages has changed, we must take a glance at the past methodology of mortgage lending. As recently as the past twenty years, borrowers seeking mortgage loans would go to their local banker to apply for a mortgage. This banker was oftentimes known on...
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