...Running head: Confidentiality SHB5315 - Ethics and Leadership in Studies in Human Behavior U10al Analysis of Work Environment and Ethical Dilemma Due: June 15, 2012 By: Katrina Hines The purpose of this paper is to analyze a hypothetical ethical dilemma within a hypothetical work environment, describing professional role within the environment, structure within the professional role who does one supervise and who supervises one, identifying the population that will be served in the professional role and the diversity of the population, addressing social and cultural diversity. Selection; of the appropriate code of professional ethics and ethical decision model; evaluating the function of the work environment in relation to the legal and accepted standard of practice for setting. Selection of the environment Helping Hands is North Carolina’s leading provider of children’s behavioral healthcare. The Psychiatric Residential Treatment Facility (PRTF) accepts children from throughout the state. The organization is accredited by the joint Commission, which is recognized nationwide as a symbol of healthcare quality reflecting the highest level of performance and certified by the North Carolina Department of Human Services as a Critical Assess behavioral Health Agency (CABHA). The agency offers a comprehensive array of treatment options for children with emotional and behavioral difficulties. Helping Hands mission is to provide quality professional treatment to children...
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...ANALYSIS PAPER DRAFT 1 Annotated Outline Part 1 – Analysis of Work Environment A. Identify a potential or current work environment My professional role is the director of a faith base substance abuse residential recovery organization in Kansas City, Missouri for homeless women, committed to overcoming their addiction and becoming responsible, productive drug and alcohol free members of the community. Author’s Tsai, Rosenheck, Kasprow & Mcquire (2012) study differentiated between programs that were once religious but are now secular from programs that have always been secular and programs that currently have a religious orientation. As a director for a non-profit organization and private business owner, this organization is to be considered a “service provider” facility, working directly to house, heal, feed, clothe, and educate females experiencing homelessness. Supervise a staff of 10, including an assistant director. B. Describe the population The organization would provide services to 30 single females in a Bible-based residential recovery program. Funded by Federal, State, City and private funders. The funding will be used for staff salary, food, utilities, up keep of the building, etc. Females would range from 25-45 years of age. C. Identify the appropriate code of professional ethics Ethical Standards of Human Service Professionals (2015), Retrieved from http://www.nationalhumanservices.org/ethical-standards-for-hs-professionals ...
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...Business leaders frequently face dilemmas, circumstances where whatever course of action they choose, something of important value will be offended. How can an organisation prepare its decision makers for such situations? This article presents a pedagogical approach to dilemma training for business leaders and managers. It has evolved through ten years of experience with human resource development, where ethics has been an integral part of programs designed to help individuals to become excellent in their professional roles. The core element in our approach is The Navigation Wheel, a figure used to keep track of relevant decision factors. Feedback from participants indicates that dilemma training has helped them to recognise the ethical dimension of leadership. They respond that the tools and concepts are highly relevant in relation to the challenges that occur in the working environment they return to after leadership training. Keywords: business ethics, leadership training, dilemma Introduction The purpose of this article is to present a pedagogical approach to dilemma training for business managers and leaders. In the past ten years we have been responsible for ethical training sessions in programs designed to help individuals develop their leadership skills. We have used elements from moral philosophy in attempts to cultivate the participants’ theoretical understanding of the morally challenging situations they can encounter in their practice as managers and...
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...| | #### | 4/29/2011 | | 1. Ethical Model/Rules/Views Throughout the semester, in management 340, we’ve studied a broad overview of ethical behavior. The definition of ‘deontological’ in ethics is the moral rights and duties of people which affect us in many different environments such as; work, school, home and more. No two people are exact or have the same views. We have set standards in most aspects of our lives. The ability to learn and eventually know right from wrong is what I believe ethics to be. Good judgments and safe decisions is what I’ve taken from this class and tried to apply to all areas in my career and lifestyle. Ethical models include: ethical decision-making, ethical leadership, business ethics, ethical dilemmas and values. 2. Personal Perspective Making a business ethical decision is also following a process which means the first thing you do is identify a problem and decision criteria and allocating weights to the criteria. The second step is developing, analyzing and selecting an alternative that can solve the problem, (basically finding a solution that works best for you and surrounding parties.) The third step is implanting the selected alternative. The final step needed to make an ethical decision is evaluating your decisions’ effectiveness. Knowing the difference between right and wrong is something I believe should be learned at a young age. Family, friends, environment and religion are all influences I believe make...
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...Introduction Ethical behavior is generally expected to be conducted within a business by its managers and employees. When business ethics is spoken by business people of it usually means one of three things (1) avoid breaking the criminal law in one’s work-related activity; (2) avoid action that may result in civil law suits against the company; (3) avoid actions that are bad for the company image (Erwin 2011). . Ethical issues in business will occur but can be solved and avoided in many cases that can help a company continue to be successful. Using an ethical decision making process will guide companies and its employees in the right direction to success and respect within the communities they serve. Most people involved in business whether functioning as a small business owner, employee, or chief executive officer of a multination company eventually face ethical or moral dilemmas in the workplace. Such dilemmas are usually complex, for they force the person making the decision to weigh the benefits that various business decisions impart on individuals including him or herself and groups with the negative repercussion that those same decisions usually have on other individuals or groups. What is Ethics? Business ethics is a subject that can be difficult to define. Any discussion of business ethics is a subjective one, for everyone brings different concepts of ethical behavior to the table. These moral standards are shaped by all sorts of things, from home environment to religious...
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...In everyday life, we are surrounded by ethical dilemmas we must confront. How we choose to act on those dilemmas will either reflect positively or negatively on our personality and everything in our environment. Everyone in the world at some point will encounter deontological ethic problems, which is our duty or obligation to do what is right. It is imperative that as a society we emphasize and teach moral education to the younger generations to prevent a world of chaos. In the work force companies need to develop policies telling employees what behaviors are acceptable or unacceptable. This paper will discuss the moral ethics relating to employees falsifying their time cards and how this relates to the concepts of: virtue ethics, fidelity, categorical imperative theory, and consequential theory. In this paper the problem that will be evaluated is the ethical dilemma of time card fraud. Every two weeks employees are required to turn in their time sheets to be cross checked with the posted work schedule to account for accurate hours worked. It was discovered during this check that an employee had called in sick four days during the scheduled time period but had falsified her time card to indicate she actually worked those four days. It was also discovered that she was using work time to deal with personal issues. This falsification could have cost the hospital over $3,000 per paycheck. This action has many ethical implications. The virtue theories of normative ethics...
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...ethically responds to an internal or external stimulus. In this sense, organizational ethics are the set of formal and informal standards of conduct that people use to guide their behavior at work. These standards are partly based on core values such as honesty, respect, and trust, but they also can be learned directly from the actions of others. They also express the values of an organization to its employees and/or other entities irrespective of governmental and/or regulatory laws (Hellrigel & Slocum Jr., 2011). On the other hand we have personal differences and preferences. An individual’s personality combines physical and mental characteristics that reflect how a person looks, thinks, acts, and feels. Personality differences and preferences can impact organizational ethics because each employee in an organization is unique and may or may not act like someone else will act in a similar situation as it can be observed in the present case under analysis. 2. Discuss how organizational policies and procedures can impact ethics. According to the article “Ethics in the workplace” (2011), among the benefits of promoting ethics within an organization is that it allows the company to recruit and retain top-quality people, foster a more satisfying and productive working environment, build and sustain the company’s reputation within the communities in which it operates, maintain the trust of members to ensure continued self-regulation,...
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...Executive Summary This report will introduce Toyota company of business ethics, in the first part, the report described the definition of business ethics, and then introduced the environmental scanning method and PEST and concretely introduces the Toyota company's ethical dilemma, how to solve this problem, from the Angle of moral evaluation, the whole situation based on different kinds of ethical theory, business ethics from the perspective of moral comprehensive understanding of the problem, and then to carry on the analysis. Making companies in the society, the government, and people’s hearts set up a better image, which is beneficial to the development of the company and have more income. Hope this report from every Angle analysis Toyota company pedal events, brake event. Let the Toyota Company remember the lesson. And effectively solve it. 1.0What is business ethic? Have a lot about what is the business ethics idea, or is simple; some people think is right or wrong. Essentially, business ethics is the pursuit of truth. Can and should be regarded as for $5 and $5 $10 is equal to the initial level, the simple truth. Therefore, the businessman must provide good quality goods and service, with reasonable price to consumers' normal supply. They must avoid addicted to like adulterate unfair trade practices, promoting misleading advertising, cheating weights and measures, such as the black market, they must give fair wages and their workers provide good working conditions....
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... BSHS/332 Professional, Ethical, and Legal issues in Human Services Audra Stinson October 8, 2012 A counselor’s perspective Social workers study psychological and sociological aspects of counseling. It is believed by some professionals, work performed by practitioners considered technically guided from their educational experience. There is communication abroad that suggests most or nearly every social worker develops ethical practices from their training or state licensing boards. During therapeutic involvement counselors explore various methods of intervention tactics learned. However, it is other viewpoints critical for the development of each therapist style. This paper examines the development of this counselor’s personal values, ground rules, and ethics in a professional setting. The main focus describes viewpoints of the counselor’s perspectives, the effects, and sources, which contributed to these notions. This paper further explains the counselor decisions in ethical practices. Moreover, primarily counselors are responsible for the entire treatment process for their clients. This relationship often entails a variety of settings, such as private practice offices or working in organizational environments. On occasions these external factors...
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...Indian Ethos and Values Ethical Dilemmas faced by Pepsi Co. INSTITUTE FOR INTERNATIONAL MANAGEMENT & TECHNOLOGY, GURGAON SUBMITTED BY: SUBMITTED TO: Swati Khandelwal Ms. Monica Bhardwaj PGPM (2012) (Module Leader) Executive Summary: This assignment is all about the business ethics and ethical dilemma. I have taken a case of PepsiCo. It is a high brand company. When it was heavily criticized about pesticides in soft drink. PepsiCo has to take the decision whether to continuously earn profit and not think about the society, their customer who believes more of that company or to think what can be done under that issue to resolve it, taken as their morale values and ethics into consideration. After study about the decision and their impact I analyses that the decision taken by the PepsiCo at the time of Ethical dilemma and the impact of the company is for the benefit of the society and the Stakeholders. INTRODUCTION Ethics and ethical Dilemma Ethics concern attempt to distinguish ‘right’ from ‘wrong’, ‘good’ from ‘bad’, and what constitutes desirable conduct in a particular set of circumstances (Ghosh, 2006). The concept of ethics comes from the Greek word, “ethos” that means both an individual’s character and a community’s culture. In the...
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...Operations Management 1 Operations and Productivity 1 Global Company Profile: Hard Rock Cafe 2 What Is Operations Management? 4 Organizing to Produce Goods and Services 4 Why Study OM? 4 What Operations Managers Do 7 How This Book Is Organized 7 The Heritage of Operations Management 8 Operations in the Service Sector 9 Differences between Goods and Services 10 Growth of Services 11 Service Pay 12 Exciting New Trends in Operations Management 12 The Productivity Challenge 14 Productivity Measurement 15 Productivity Variables 17 Productivity and the Service Sector 19 Ethics and Social Responsibility 20 Summary 20 • Key Terms 21 • Solved Problems 21 < Self-Test 22 • Internet and Student CD-ROM/DVD Exercises 22 • Discussion Questions 22 • Ethical Dilemma 23 • Problems 23 • Case Studies: National Air Express 24; Zychol Chemicals Corporation 25 • Video Case Study: Hard Rock Cafe: Operations Management in Services 25 • Additional Case Study 26 • Bibliography 26 • Internet Resources 26 Developing Missions and Strategies 34 Mission 34 Strategy 35 Achieving Competitive Advantage Through Operations 36 Competing on Differentiation 36 Competing on Cost 37 Competing on Response 37 Ten Strategic OM Decisions 39 Issues in Operations Strategy 42 Research 42 Preconditions 43 Dynamics 43 Strategy Development and Implementation 43 Critical Success Factors and Core Competencies 44 Build and Staff the Organization 46 Integrate OM with Other Activities 47 Global...
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...in Action: Not HR Branding, Employer Branding 3 Human Resource Management 4 Human Resource Management Functions 5 Staffing 5 • Trends if Innovations: Measuring Quality of Hire in Today's Environment 6 Human Resource Development 6 Compensation 7 / Safety and Health 7 Employee and Labor Relations 7 Human Resource Research 8 Interrelationships of HRM Functions 8 Dynamic Human Resource Management Environment 8 Legal Considerations 8 Labor Market 9 Society 9 Unions 10 Shareholders 10 Competition 10 Customers 10 Technology 10 Economy 11 Unanticipated Events 11 How Human Resource Management Is Practiced in the Real World 11 HR's Changing Strategic Role: Who Performs the Human Resource Management Tasks? 11 Human Resource Manager 12 HR Outsourcing 12 HR Shared Service Centers 13 Professional Employer Organizations (Employee Leasing) 13 Line Managers 14 HR as a Strategic Partner 14 A Strategic HR Example 16 A Strategic HR Audit 16 Human Capital Metrics 17 Human Resource Designations 18 Evolution of Human Resource Management: Moving into Strategic HR 18 Evolving HR Organizations 19 Scope of This Book 20 • A Global Perspective: Cultural Differences in Global HR 22 SUMMARY 23 KEY TERMS 24 QUESTIONS FOR REVIEW 24 HRM INCIDENT 1: HR AFTER A DISASTER 24 HRM INCIDENT 2: DOWNSIZING 25 NOTES 25 PART TWO: ETHICAL, SOCIAL, AND LEGAL CONSIDERATIONS 28 Business Ethics and Corporate Social Responsibility 29...
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...FATHIMATH ADAM S0942950 TUTOR’S NAME: MR MUSLIM ANEES LEARNING CENTRE: VILLA COLLEGE TRIMESTER: SEPTEMBER 2012 Table of Contents 1. Introduction 3 2. Identification of Ethical dilemma 3 2.1. Reasons why it is an Ethical dilemma 4 3. Analysis of Dilemma 5 3.1. Effects on Stakeholders 8 3.1.1. Deceptive Argument 8 3.1.2. Normative Argument 9 3.1.3. Instrumental Argument 9 1. Recommendation and Solution 9 2. Conclusion 10 Reference List 11 1. Introduction This study concerns ethical dilemma that is occurring in Muartoto Pvt Ltd. In addition the dilemma will be analyzed using all the relevant theories of moral reasoning and ethics. Moreover, a solution statement will be recommended by analyzing the problem in the perspective of economic, legal and ethical. Reduction in workforce due to economic downturn has become a biggest concern for the employee in today’s organizations. The matter has become the forefront of the legal and policy agendas in several countries of employment context. Downsizing the workforce is critically challenging for human resource (HR) professionals. HR professionals must be a concerned about designing and executing a workforce reduction strategy that is ethically balanced. (Ronald, 2007) 2. Identification of Ethical dilemma Muartoto Pvt Ltd is expanded into wide range of service which includes designing printing in large format, advertizing and etc. In 2007 they started as a small company with few staffs...
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...An Ethical Dilemma Every person has unique moral imperatives that force him or her to act in particular ways. A dilemma emerges when there is a conflict between individual opinions where one has to make choices. It may either be within a person or between two or more individuals. Ethical dilemmas are common in daily life experiences and workplaces, and they are accompanied by challenges of analyzing the problem critically and making effective decisions that do not harm others. At one point in time, I had to face an ethical dilemma in my life. To be more exact, I was compelled to choose between staying in my home country and working with parents to support the family or go to the USA and complete education at much higher level than I...
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...businesses is to make profits. However during the recent decades, businesses have had to invest their funds to be ethical in their operations so as to avoid controversies due to law breaks (Shlomo 2011, 98). Stakeholders have to be taken into consideration so that they are not affected by the business’s functioning. However many businesses have to face ethical dilemmas which is an immoral doing (Noland and Phillips 2010, 39). Ethical perspectives have been developed to help people to identify and categorise problems from ethical dilemmas, compel them to think thoroughly, encourage them to examine issues from many different angles, and provide them with decision-making strategies (Eyal, Berkovich and Schwartz 2011, 396). The main ethical perspectives include utilitarianism, libertarianism, deontology and virtue of ethics. In McNulty and Davis’s case “Should the C-suite have a Green Seat” ethical dilemmas have been identified. Narinex is in a situation to decide whether it should hire a chief sustainability officer or not. This ethical dilemma derives from sustainability issues which customers are looking for towards Narinex’s waste handling; fair wages and the elimination of printed documentation which the company’s competitor has already done and the Tawainese issue which it had already faced in the past. This essay will compare and contrast the ethical perspectives on the dilemma which has been recognised. Narinex is an electronic manufacturer which...
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