...Case study Angelo’s pizza As we can learn from Angelo’s early attempt to repeat his first successful operation, there are pitfalls to rushing and making assumptions about replicating a viable business unit. Luckily, for Angelo, he has seen the result of a lack of planning and he can change his errors before trying to branch out into more stores and possibly franchising Angelo first need to start a business strategy A business plan will outline his strategic goal sand help Angelo to determine the employees he needs to develop. Certain businesses want to attract and maintain certain people, as Angel has seen from his previous attempts at rushed hiring. Angelo has to develop a pan that indentify the characteristics and skills that successful applicants need to posses before he can begin developing his staff. Once Angelo knows the person he hopes to recruits for his business .he needs a comprehensive plan for hiring them. Angelo pizza need to develop a screening process for applicant that include hiring guidelines, reference checking, extensive interviews and future skills assessments for the skills the job requires. He may want to do background checks for theft. Once Angelo has job candidates he is satisfied with, he has to develop human resource strategies. Which will ensure their success? He will need training programs that are recognized so that each employee understands the role expectation. Angelo needs to be willing to devote sufficient time to the training way before...
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...ANGELO’S PIZZA INTRODUCTION This is a case of an entrepreneur Angelo Camero, brought up in Bronx, New York. He often spent hours at pizza store business observing them, their procedures and finally after the graduation with majors in marketing started his own business, Angelo’s Pizza store, providing a clean environment, taste and quality in pizza. In the 5 years of business, he expanded it to 3 more stores. He hired different managers to run the business there and trained them as they were first working under his supervision at pioneer branch. He was facing the problems of human resource management. He was having no training program for the store managers how to run the store. Finding the competent employees for small business was the real problem of that time. Giant firms outsource the basic operations of the business while the small business like Angelo’s pizza cannot afford it. There was also a problem of the employee theft in the small business. Along with these basic issues there was another issue that his employee turnover was very high. One of his employee stole his idea and formulate a pizza shop as it was planned by Angelo. Other problem lies in the wages of the employees, their behavior on job and the honesty and flexibility about switching the jobs. QUESTIONS Q.1. what are three specific human resource management implications of my strategy (including specific policies and practices)? 1. Hiring the workforce. 2. Training and compensating them with financial...
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...ANGELO S PIZZA* Angelo Camero was brought up in the Bronx, New York, and basically always wanted to be in the pizza store business. As a youngster, he would sometimes spend hours at the local pizza store, watching the owner knead the pizza dough, flatten it into a large circular crust, fling it up, and then spread on tomato sauce in larger and larger loops. After graduating from college as a marketing major, he made a beeline back to the Bronx, where he opened his first Angelo s Pizza store, emphasizing its clean, bright interior; its crisp green, red, and white sign; and his all-natural, fresh ingredients. Within 5 years,Angelo s store was a success, and he had opened three other stores and was considering franchising his concept. Eager as he was to expand, his 4 years in business school had taught him the difference between being an entrepreneur and being a manager. As an entrepreneur/ small-business owner, he knew he had the distinct advantage of being able to personally run the whole operation himself.With just one store and a handful of employees, he could make every decision and watch the cash register, check in the new supplies, oversee the takeout, and personally supervise the service. When he expanded to three stores, things started getting challenging. He hired managers for the two new stores (both of whom had worked for him at his first store for several years) and gave them only minimal how to run a store type training, on the assumption that, having...
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...Perspectives in International Business Final Exam Student Name__________________ 5 Essay/Problem questions Essay/Problem #1 10 POINTS If you lived in New York and you discovered that the dollar was quoted in Beijing at Y 2.60/US$, and the Yuan were quoted in New York at $0.40, what would you do to profit from the situation? ( remember, you live in New York, you originally own U.S . Dollars). #2 20 POINTS Assume you have $1,000,000 U.S. dollars that you can invest for the next 180 days. Using only the data given below, answer the following questions (a and b): ______________________________________________________________________________ Spot rate: Yen 200 per U.S. dollar 180 - day forward rate: Yen 210 per U.S. dollar Your forecast of the spot rate in 180 days: Yen 190 per U.S. dollar U.S. interest rate (annual): 10% Japanese interest rate (annual): 10% ______________________________________________________________________________ a. In which country would you invest your $1 million if you decided to use the forward market? What total amount (in dollars) would you obtain at the end of the 180 days? Show the necessary calculations. Note: Assume that there are no transaction costs. The current spot exchange is $1 = Y200, in 180 days 200/210 =.95 which is less than what we started with, if my forecast...
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...| Strategic Leadership & HRM | Angelo’s Pizza | | By: Nida Kanwal (13-3201) | 11/21/2013 | | Q1: my strategy is to (hopefully) expand the number of stores and eventually franchise, while focusing on serving only high quality fresh ingredients. What are three specific human resource management implications of my strategy (including specific policies and practices)? Answer: The expansion of stores and eventually franchising while focusing on serving only high quality fresh ingredients should include the following three resource management implications: (1) BUSINESS ENVIRONMENT ANALYSIS: This implication represents the importance of the company’s general and competitive environment. Angelo needs a good business strategy. A strategic plan is the company’s plan for how it will match its internal strengths and weaknesses with external opportunities and threats in order to maintain a competitive advantage. Angelo’s early attempts showed the pitfalls in rushing and making assumptions about replicating a viable business unit. Fortunately, Angelo has realized his lack of proper planning and the necessity to correct his errors before attempting to branch out into more stores and possibly franchising. The locations of the proposed new stores are paramount. These locations must be in areas where high quality ingredients are readily available. The supply of fresh ingredients does not meet all the needs for successful stores. The medium that serves the customer pays...
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...SYLLABUS DECISION SUPPORT SYSTEM & MIS MBA–3rd SEMESTER, M.D.U., ROHTAK External Marks : 70 Time : 3 hrs. Internal Marks : 30 UNIT - I Decision Support System : Overview, components and classification, steps in constructing a dss, role in business, group decision support system. UNIT - II Information system for strategic advantage, strategic role for information system, breaking business barriers, reengineering business process, improving business qualities. UNIT - III Information system analysis and design, information SDLC, hardware and software acquisition, system testing, documentation and its tools, conversion methods. UNIT - IV Marketing IS, Manufacturing IS, Accounting IS, Financial IS. 67 DECISION SUPPORT SYSTEM & MIS MBA 3rd Semester (DDE) UNIT – I Q. Define Decision Support System. Explain its characteristics and need. Ans. A decision support system is an information system application that assists decision making. DSS tends to be used in planning, analyzing, alternatives and trial and error search for solutions. A DSS as a system that provide tools to managers to assist them in solving semi structured and unstructured problems in their own. In other words, A DSS is an information system that support to managers for decision making. DSS is the intellectual resources of individuals with the capabilities of the computer to improve the quality of decision. A DSS can be defined as a computer based information system that...
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...Kyrsten Arnold Period 4 11/1/11 Scary Story This was going to be a scary night. First, at dinnertime, my mother, father, and I had the normal Friday night meal, pizza. All three of us had gathered in the family room and ate in silence as we watched my dad’s favorite TV show “Chopped”. After I finished my last delicious bite of pepperoni pizza, I became tired of cooking competitions, so I began to wash my dishes. As I did I took a glance out the window in front of the sink and had to do a double take, because there, slightly behind a tree, only a few yards behind my house was a tall man in a long dark coat and a pitch black hat. I blinked several times and rubbed my eyes. When I looked back, he was gone. Phew, it was just my eyes playing tricks on me. I let out a relived sigh as I finished my dishes and headed up to my room to read my book. Next, at bedtime, just as I was about to pull the sheets over me, I saw him again, but he looked different. He stood in rags and this time I could see his face. His pale face was like that of a vampire and his dead gray eyes burned into mine. Then I realized he was carrying something big. My eyes grew wide and I rubbed them frantically, but when I opened them again he was still there and had moved even closer to the house. As he moved forward he stepped into a pool of moonlight and I could see what was in his hands. A chainsaw. A bloody, red chainsaw was what he carried. I wanted to scream but my mouth felt dry and scratchy, like...
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...I made sure I was early so that I would make a good first impression. After I clocked in I made my way into the kitchen where I heard loud rap music. There was no one in the French fry smelling kitchen when I first walked in. I was a little confused to why I was hearing Method man and Redman blasting out of the speakers because no one was around. I began to take off my jacket when one of the older employees came out of the freezer with a large box of pizza dough. He introduced himself as Gary and told me that he was going to be training me tonight. It was Six O’clock and the Celtics game started at seven. We had an Hour to pre make pizzas and store them in the freezer. Gary started to show me how to make the pizzas. The dough was the hardest part. I kept getting holes in the dough whenever I would try and knead it. I eventually somewhat got the hang of it. I made about four pizzas and he made the rest. We had ten total pizzas made and it was about to be game time. Gary started to pop a few of the pizzas in the oven. Orders started to come in at the same time and that was my job. I can remember my first order was a BBQ...
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...management feasibility of the project. A. NAME OF THE BUSINESS: “PIZZAZZY” The name was formed due to its root word “pizzazz” meaning appealing and captivating. This embodies our pizza’s qualities. By introducing our very own “Pizzazzy” wrapped around pizza, it unleashes a new variety of scrumptious food to crave for. * Description of the Logo Figure 1.1 Description of Logo Business Logo “Pizzazzy” logo consists of a graphic representation of the product itself. The picture interprets scrumptious pizza wrapped around. The font for “Pizzazzy Pizza” illustrates ease and as to the hue rendered it gives off insatiable flow of energy. It was partnered with a shadowy light that means branching out, to spread the delight people had experienced. It is because we believe that the product is worthy of everyone’s taste buds. The green circle signifies prosperity and continuity in terms of satisfying service the business has to offer. Circular image represents ceaselessness of innovation and customer satisfaction. On the other hand, red being the warmest of all colors was chosen for the ribbon to symbolize our warm welcome to our customers and to increase their enthusiasm and interest about our pizza. It was also traced with a touch of yellow to brighten up the mood in each valued customer. We used these different colors because of their positive energy which we hope will transcend into our business B. STORE LOCATION * The business is located...
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...YOU WANT TO ORDER A PIZZA Scene One: Once Upon a Dinnertime Mary is hanging out with a few friends and her brother. She wants to order pizza tonight, but can’t afford to do so all by herself. She won’t be able to get what she wants unless she can convince all of the others to chip in for pizza, but she has her skills from English class to help her in her mission! Our story begins… Mary: (writes on whiteboard) “Thesis: We should order a couple of pizzas for dinner tonight.” Mary: (looks over at the people watching TV) Guys? What do you think? Chris: Maybe. What do the rest of you… hmm, maybe we’d better wait for a commercial. Well, I’m paying attention. Why pizza? Mary: Uh… hmm. Chris: Also, since when do you have a whiteboard in your living room? Mary: (writes) “Pizza was a regular dinner in my family, growing up. My brother and I were always happy when our parents said, ‘Pizza night!’ Both our parents worked, which meant that there was often no one with much time to cook. They enjoyed the break from cooking, and we all enjoyed the pizza (and the break from washing dishes). We’d only have it once every couple of weeks, though, so we never got tired of it. Basically, pizza is great.” Chris: o_O What was that? Mary: I was showing that pizza is delicious! …And time-saving and stuff! Chris: …Where did you talk about pizza being delicious? I just saw a story. Mary: In the middle! I said we all enjoyed the pizza. Chris: Um. I barely...
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...It was a beautiful fall evening. The sun was just beginning to give way to incoming twilight. I could smell winter in the air, even through my closed window. Soon there'd be snow on the ground. Matchbox Twenty was playing on my clock radio. I want to push you around...” The mood was set for a soft autumn night. However the mood inside my room was quite different. I was running around trying to do a million things a one time. My makeup was all wrong for my outfit. My hair was too big, no, now too flat. My stomach was rolling inside itself. My poor tummy was on tumble dry and I couldn't quite get it to stop. I couldn't find my shoes; my shirt had foundation on the side. What I really wanted to do was to sit on my bed and cry. Brian had called twenty minutes before the chaos. I could not believe he had called me. He probably thought I was stupid because I was so tongue-tied. He asked me if I would mind coming to dinner with him and a few of his friends. Would I mind? Do cows moo? The horn honked. My frustration grew. If this was a real date, my first one ever, shouldn't he come to the door and pick me up? Maybe take my arm in his and lead me to the car? I had envisioned my first date to at least start off right. This must be an omen. I walked out the door. The moment I heard the click of the lock I knew I looked horrible. A million thoughts raced through my mind, among these were the fact that I should have worn the blue shirt, my hair looks horrible, and oh God everyone is watching...
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...The importance of making this business a success is increasing profitability, reducing the waiting time in the restaurant, and having a process implemented that will maintain a balance between the demand for service and the capacity of the system to provide the service to customers. Customers are dissatisfied with the wait time and it necessary to evaluate the customer population, customer que wait times, the servicing system, and develop a priority rule for determining who is served next. The current business flow through process at the pizzeria is: 1. four servers 2. two kitchen staff 3. four manual ovens 4. 14 tables that seat four with no other table seating types available 5. Cream puffs product in addition to Pizza and uniqueness. As the business is being passed down, it is important for the successor to recognize the learning curve and understand the restaurant as it functions today. During peak times, the pizzeria staffs four wait staff and two kitchen workers. With customers arriving in groups of two to four every three to five minutes there are only 14 4-top tables, but no 2-top tables to seat each party. The entire process from when a customer walks into the pizzeria to the time they leave takes 53 minutes. Eleven of the minutes are consumed just waiting to be seated at an open table and another 13 minutes are consumed back in the kitchen processing the order – room for improvement. Applying the learning curve theorem By turning four of the 4-tops into...
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...Simulation Introduction “Applying the Learning Curve Theory” simulation regards around Mario’s Pizzeria, a pizza parlor based in Palm Springs, California. Mario’s pizzeria is a successful business in Palm Springs that is known for its originality and freshness in taste. Mario, the owner of Mario’s Pizzeria, examines his grandson’s capability of managing Mario’s Pizzeria. He will test his grandson’s management abilities and will declare his grandson the heir of Mario’s pizzeria if his grandson is successful. In this simulation, one will run the restaurant as if Mario’s grandson and will use his/her knowledge from the previous business classes. The student’s goals are profit maximization and minimization of wait time for customers. Optimization of both factors is the key to success in this situation. Learning Curve Theory First step is identify whether the current table set up is appropriate for this business situation. I set a cost of 20 dollars per day for ten tables of four people. 95.71% of the four table sets are exploited at $20; 87.27% of the two table sets are exploited at $16. The operating staff of four people is operated at 86.94% with a mean, standard deviation, and total cost of $8.00, $2.12, and 200 dollars per day. The operating kitchen staff is employed at 65.14 percent efficiency with two people and a mean, standard deviation, and total cost of $3.00, $1.00, and $160.00. Altering the values of table sets and kitchen/waiter did not increase the profits as decreasing...
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...1. ¿Qué pasos muestra el Pizza Tracker para el usuario? Pasos: 1. Orden puesta 2. Preparación 3. Cocción 4. Control de calidad 5. Entrega Finalmente para darle seguimiento el cliente introduce su número de teléfono para poder darle seguimiento a su pedido. 2. ¿Cómo mejorar el Pizza Tracker hacia el usuario? El pizza traker de Domino’s permite a los clientes hacer sus pedidos en línea y a su vez rastrear los mismos. Este sistema permite a los clientes ver una versión fotográfica simulada de su pizza mientras esta es personalizada, Pizza Tracker muestra una barra horizontal que rastrea el progreso de un pedido en forma gráfica ; A medida que Domino´s completa cada paso del proceso de cumplimiento del pedido. Cabe señalar que también tiene la ventaja de que no tiene que moverse a la pizzería, esto le ahorra tiempo y dinero. 3. Sería una influencia del servicio del Pizza Tracker para pedir una pizza de Domino’s, en lugar de una cadena de la competencia? ¿Por qué o por qué no? Sí, porque con este servicio, el cliente puede darle seguimiento a su orden para saber en donde encuentra exactamente, es una forma de convencerlo para que las pizzas de Domino’s en lugar de elegir alguna otra pizzería de la competencia 4. ¿Qué mejoras le haría a la característica de la realización de pedidos? Integrar un sistema de software, para mejorar la coordinación y la toma de decisiones. También muy importante los sistemas de administración de la cadena de suministros ya que...
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...Edgar Benitez Professor Stephanson September 29, 2014 Why Is The Big Green Egg The Go-To Grill You Ask? So you want to purchase a new grill? You go to some local store with half a dozen models to choose from and you get confused. What size should you get? Who makes a reliable and easy to use grill? Do you want charcoal or gas? There are hundreds of questions you can ask, so I am going to try and help you out. In the third century C.E, the Japanese adopted domed cooking vessels from the Chinese Qin Dynasty called “kamados”, which has been translated to mean oven, stone, heater or fireplace. Initially, pots were hung over the fire inside the kamado, and eventually a form of cooking grid was fitted inside for grilling and roasting meats. Now fast forward a bit, during World War II, U.S. servicemen discovered kamados in Japan. They loved cooking in them and shipped them back after the war. The kamados were an unusual but exciting alternative to the barbecue grills of the day, but were soon sold to them due to their great results. When looking to buy a new grill, home cooks should consider the Big Green Egg because this grill seems impervious to weather, its accessory collection surpasses any other, and, most importantly, the flavor you get out of this grill is phenomenal. Home cooks need a grill that is reliable and comfortable. The Big Green Egg is known for its high quality customer service and support. Their home office, based out of Atlanta, GA, has been there since...
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