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Application Report

In: Computers and Technology

Submitted By huynguyen275
Words 804
Pages 4
RMIT International University Vietnam
COVER PAGE
BP181 Bachelor of Commerce Program

Course Code: | ISYS2109 | Course Name: | Business Computing 1 (G2 – Group No.1) | Location where you study: | Hanoi Vietnam | Title of Assignment: | Advanced Access Application Report of Hochiminh City Opera | File(s) submitted | Access Spreadsheet | Student name: | Quynh Hong NhungPham Phuong Linh Hoang Mi Linh | Student e-mail address: | s3342030@rmit.edu.vns3343684@rmit.edu.vns3312348@rmit.edu.vn | Learning Facilitator in charge: | Maung Thu Yein Win | Assignment due date: | 28/08/2011 | Date of submission: | 28/08/2011 | Number of pages including this one: | 5 | Word Count: | 788 |

Quynh Hong Nhung - s3342030
Pham Phuong Linh - s3343684
Hoang Mi Linh - s3312348
Business Computing 1 (ISYS2109 – G2) Group No.1
High Distinction Level
Tutor: Maung Thu Yein Win
Workshop time: Thursday 1pm-3pm

Workshop time: Thursday 1pm-3pm

Table of Contents Introduction 4 Advantages: 4 Disadvantages: 4 Suggestions to prevent threats: 5 Conclusion: 5

Introduction
Hochiminh City Opera Company (HOC) is an organization which gives musical opera concerts for the audience. The organization belongs to Ms Melina Silvia who is business manager and Mr. Huy Pham – concert manager. Until now, the company is experiencing a decline in sales, so they are considering introducing their official website so that the company can advertise various concerts and also customers can view and order tickets online. From this, customers can pay online by their credit or debit cards or paying in cash. Therefore, implementing a website is convenient for both customers and the company, and also customers can stay up-to-date for future concerts.
This report will explain some benefits of the website that HOC wants to implement. Furthermore, apart from benefits, it will identify security issues in managing the website. Consequently, the new website brings more positive effects to the company and it will support the company to increase sales.
Advantages:
* Lower transaction costs: when customers order products from the website, it will cost lower than in traditional way. It means that there is no human interaction when ordering products online. Furthermore, it decreases distributing, storing, creating and printing costs which means customers often pays for the shipping for their products they purchase. * Increase speed to the market: customers can feel satisfied as e-commerce provides faster and more convenient online transactions. Consumers can benefits from cheaper and more quality products, and they can access to the website to shop for products whenever and wherever they want. * Provide a competitive business advantage: this advantage helps the HOC Company to focus on the selected group of customers, so the company can concentrate on their wants and needs and satisfy their demands.
Disadvantages:
* Customers’ expectations are not met: when customers shop on the website, the products that they purchase might not be as they expected. It means it can have lower quality or there are some errors in the products such as clothes can be torn or an electronic device is broken inside. * Security and privacy: these can be easy and vulnerable to fraud and steal. Some hackers can track into customers’ accounts and steal credit or debit card codes or even ATM pin numbers. In other words, there is lack of security and privacy in the system which allows criminals to steal customers’ monies.
Suggestions to prevent threats: * The company can use firewalls in order to prevent viruses and restrict inappropriate messages and language that can access to the organization and may harm the important information that are related and stored in the company. * The company can use some logical controlling access such as authentication protocols: passwords or bio-metric systems and users must show his identification by using passwords, fingerprints or voice to verify his identity and prevent criminals to access to the company to steal information. * The company can use data backups or disaster recovery plan. Sometimes, there are unexpected events such as natural disasters or terrorism; the information can be lost very quickly. The company can use automated data back-up and recovery mechanisms to ensure that all lost information are recovered at the time.
Before using it, the company must identify what problems that company is facing and measure how serious the consequences might be. From that, the company can choose appropriate solution for its problems and prevent criminals from stealing the information. After that, the organization must monitor the company’s information regularly in order to restrain the fraud.
Conclusion:

In conclusion, before implementing a website, HOC has considered many advantages and also disadvantages in order to support growth of the company. However, apart from some limitations, the company has decided to establish its own official website in order to allow customers to order, purchase tickets online and also stay updated regularly. Furthermore, the company can observe from customers’ purchases to fix the website to the better way and make more profit.

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