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DIGITALIZATION OF TRANSPORT SYSTEM THROUGH E-TICKETING IS A BARREN PROJECT NOW

To mitigate the hazard of the commuters and to nullify the debauchery in transport system, government has already introduced e-ticketing system for BRTC and for Bangladesh Railway primarily. But the viability of this project has already been shattered due to abeyance of the ticket use and gainsay of the transport workers.

The e-ticketing system named S-pass has been launched under Dhaka Transport Authority based on ICT for four bus routes of BRTC and one commuter train for Bangladesh Railway including two hospitals with the technical support from JICA .Though the premonition was that income of BRTC would increase by 33 percent using the e-ticket, the use of the card has been stopped after completion of the project.

Experts said that the approach was not desultory for the project, but the mendacious act and non-cooperation of the transport workers inured the progress of the success of this project. The propensity of the officials towards analog ticketing and un-acceptance involved in ticket selling made the S-pass a non-popular among commuters. BTRC,s income is however implicit when asked to an official for the data and they get only a lump sum of money .

Though the e-Ticketing service was launched in different routes, at present it is only running in AC service of the BRTC run buses between Gazipur-Motijheel as its ticket counters and stoppages are maintained.Vendor of the e-ticketing service named N-wave Co. Said that only 1000 t0 1500 tickets are used daily out of the tickets that has been distributed. The ameliorate the transport system and to keep free from misappropriation of money that are pocketed by transport workers and officials involved in selling tickets , the government has taken the initiative to make the digitalization of ticketing though ICT prior to introduce metro rail under the project of mass transit services. The e-ticket named S-pass is popular in many countries not only for mass transit but also for an alternate card of debit /credit card for paying bills. The reason behind the desultory result of the project are lack of political commitment, lack of strong network , due to syndication , lack of proper knowledge and discordant approach to commuter or transport workers . The disingenuous act of officials for their personal gain is also impede the success of the e-ticketing project .

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