Applied Research Course Project
Radames Ramirez
RRamirez14@my.keller.edu
MIS589 – Networking Concepts and Applications
Instructor: Lynn Risley
3/10/2016

MIS589 Project Milestone 0Proposal Draft | Cloud infrastructure ServicesKaiser Permanente Hospitals | Prepared by: Radames RamirezDate: 03/03/2016 | Approved by: | 1. Description of the service-summary In an attempt to provide end users with a well maintained network storage that would be easily accessible from any location while maintaining a secured connection. To provide an environment to minimize the use and maintenance of local servers, server space, connectivity, and redundancy. | 2. Intended clients or customers The intended client or customer would be the end users of the company, this end users vary from medical office assistants, physicians, office managers, nurses, administrative assistants, receptionist, finance dept, insurance dept, medical records, and materials management to name a few. | 3. Business objective statementThe business objective is to minimize the cost of maintaining 40+ servers on a specified region, meanwhile providing for data storage, redundancy, and fast access to network files that would be housed in the cloud. | 4. Application architecture descriptionThe application architecture would consist of building a system that in scalable for future growth, it would possibly include emails servers, data servers, instant messaging. | 5. Information provided to the clientsThe clients would be notified of the changes being made via email, departmental meetings, and online training in order to be able to find their files and incur minimal downtime. | 6. Basic requirementsSome of the basic requirements we would be looking at would be the cost effectiveness of using cloud services, the capacity of our current networks to be able to maintain a feasible connectivity for the end users and required (if any) of additional software or hardware in order to accomplish our goals. | ConclusionIn order to minimize the current misuse of local servers, it would be beneficial for the organization to look into cloud services in order to house the users current departmental data, personal data, and emails. Kaiser Permanente currently has 40+ servers in a small service area that cover 10 different facilities. Our goal is to take advantage of cloud services and relocate the data from all 40+ servers to avoid maintenance cost and better utilize server storage space. | MIS589 Project Milestone 1Proposal | Cloud infrastructure ServicesKaiser Permanente Hospitals | Prepared by: Radames RamirezDate: 3/10/2016 | Approved by: | 1. Description of the service-summary The service that we are going to research and try to incorporate into the organization is cloud infrastructure as a service. We are planning to provide the end user with a well maintained network storage that would be easily accessible from any location while maintaining a secured connection and redundancy of the client data. With the changes in technology and advancements in cloud services, we should be able to save some money for the organization by going to cloud infrastructure services and limiting the maintenance and hardware cost of housing our own servers.We currently house 44+ servers in our service area, most of the servers are being used to less than 30% of capacity while others are reaching a peak 80-90% capacity. The servers house the client’s p: drive (personal data) as well as share drives (departmental data). By moving the users data to a cloud infrastructure service, we will be able to better balance the server load and diminish our server counts by approximately 50% while at the same time providing our end users with a fast connection from any location for the files that are currently spread and duplicated in the network. | 2. Intended clients or customers The intended client or customer would be the end users of the company, this end users vary from medical office assistants, physicians, office managers, nurses, administrative assistants, receptionist, finance dept, insurance dept, medical records, and materials management to name a few. | 3. Business objective statementThe business objective is to minimize the cost of maintaining 40+ servers on a specified region, meanwhile providing for data storage, redundancy, and fast access to network files that would be housed in the cloud. By reducing the amount of servers being used, we will be able to diminish the cost of maintenance, to include countless hrs of troubleshooting and data logging to find missing files that can be kept in over 15 data dedicated servers. | 4. Application architecture descriptionThe application architecture would consist of building a system that in scalable for future growth, it would possibly include emails servers, data servers, instant messaging. | 5. Information provided to the clientsThe clients would be notified of the changes being made via email, departmental meetings, and online training in order to be able to find their files and incur minimal downtime. | 6. Basic requirementsSome of the basic requirements we would be looking at would be the cost effectiveness of using cloud services, the capacity of our current networks to be able to maintain a feasible connectivity for the end users and required (if any) of additional software or hardware in order to accomplish our goals. | ConclusionIn order to minimize the current misuse of local servers, it would be beneficial for the organization to look into cloud services in order to house the users current departmental data, personal data, and emails. Kaiser Permanente currently has 40+ servers in a small service area that cover 10 different facilities. Our goal is to take advantage of cloud services and relocate the data from all 40+ servers to avoid maintenance cost and better utilize server storage space. |

MIS589 Project Milestone 2 | Cloud infrastructure ServicesKaiser Permanente Hospitals | Prepared by: Radames RamirezDate: 3/16/2016 | Approved by: | Summary of physical media and network design for the proposed service (max 200 words)The physical media that would primarily be used in our LAN network would be the existing twisted pair cable. The organization has also recently upgraded the connections between switches and routers to use fiber-optic cable. We are currently working on upgrading one site at a time and see if it would be beneficial to migrate to a cloud environment since users are constantly relocating between sites. Most of the sites are located between 3-4 miles of each other on the WAN via the means of allocated T1’s that are leased from ATT. The largest distance that needs to be covered is14 miles and this is from the sites that are located on both ends of our service area (west/east).Users are currently being affected by latency in their connections to the servers once they have been migrated to a new facility and their data has not been copied locally, by moving to a cloud service environment our goal is for all users to have access to the cloud/data and not experience any delays in connectivity. | A. Physical media selection: summaryThe physical media will consist of the existing twisted pair cable, fiber optic cable that is currently connecting the existing routers and switches as well as the existing local servers. The WAN and existing T1’s will be used to connect to the Cloud environment of our choosing. Redundancy to the cloud would be acquired by the existing redundant T1’s located at the site. There will not be an initial cost to migrate to a cloud environment if outsourcing to an established organization as the fees would be paid on a monthly basis. Most of the computers on the site are within 100 meters of the switches and routers, as well as the fiber-optics that connect the witches, routers and servers are primarily under 10 ft. with the exception of a few going across underneath a parking lot to connect to additional switches with an estimated distance of 30 ft. | A.1 Physical media consideration: Types of network and transmission distancesThe physical media has already been establishing with using the recently upgraded LAN consisting of cat 5/6 twisted pair cables, and fiber optic cables. The computer terminals will connect to the existing switches that are connected via fiber to each other and to the hubs. The servers are currently also connected via 1gb connectors. | A.2 Physical media consideration: costAs previously mentioned there would not currently be any additional physical media consideration as the current LAN has been recently updated with both fiber optic cables, and cat 5/6 cables. As well as new T1 lines have been established with ATT for redundancy from the site to the WAN. | B. Medium access The MAC sublayer acts as an interface between the logical link control (LLC) sublayer and the networks physical layer. There are 4 switches installed in the site to account for redundancy and to prevent latency of data transfers. With the redundancy that is in place we estimate that error control will be managed to a minimum. | C. Network design The existing network design consists of 4 switches housed in two separate communication rooms in different buildings located within 100 feet of each other separated by a parking lot. The switches are connected with each other via fiber optic cable, with a 1gb connection to the existing servers that house the users’ personal data and departmental data. The switches are also connected to routers for dual redundancy and are connected to the WAN via T1 lines leased from ATT. | D. Network layerInternet protocol (IP) is a network layer protocol that uses unique addresses for the web server and for your computer. IP provides the means for your computer to determine whether the web server is a local computer or a computer locates somewhere on the internet. IP protocol also allows a computer to figure out how to reach the internet web server via your gateway. Gateways are used to regulate traffic between to dissimilar networks. | ConclusionKaiser Permanente’ network is already established and in place as an existing network, our overall goal would be to verify and confirm that the existing network will be able to allow the users to communicate with the cloud environment and provide the users with redundant and stable connections for their data needs. |

MIS589 Project Milestone 3Network Requirements 2LAN and Backbone Network | Cloud infrastructure ServicesKaiser Permanente Hospitals | Prepared by : Radames RamirezDate: 3/22/2016 | Approved by: | Summary of LAN or backbone network for the proposed network (max 200 words)The primary LAN in my setup consists of fiber optic cable that connect the switches with each other, to the router that exits to the WAN, and to both the network servers that currently house the users personal data as well as the departmental data, and to the software server and print server correspondingly. Our network is then connected to the user’s computers via CAT5 cable using speeds of 100/1000 mb correspondingly for those computers that are capable of connecting at those speeds. A WLAN has also been established by installing AP’s accordingly in three departments to allow the use of Laptops and other wireless devices as needed for our clients. | A. LAN design summaryThe current network in our design has dual core routers installed for redundancy, from the routers we have VLANS that have been identified for use with the different departments in this locations, as well as printers, servers, and network equipment all have their on VLAN assigned. The servers have been connected with dual 1000mb nic cards to the network for faster access, as well as some of the computers are also running at 1000mb were applicable. The witches and connected with fiber optic cables to allow for future speed growth and functionality. | A.1 Wired or wireless LAN functionsThe LAN network has been established using smart switch that allows for creation of multiple VLAN’s. The new VLANs have been allocated for specific user/departmental use, printer designation, server designation and server isolation. The users on this site primarily view Medical Records and are responsible for viewing images that required faster connections to prevent latency on the images. A WLAN has also been established for departmental meetings and to allow connections for testing and configuration of client wireless devices such as iphones and Ipads. Also to allow mobile users to bring their laptops in for meetings and configuration of specific user data and shared drives. | A.2 Wired or wireless LAN link and device requirements The hardware on our site had been recently update to support 10/100/1000mbs connections therefore our switches have been installed and configured with 10/100/1000mbs Ethernet ports, the servers have also been upgraded with NIC cards capable of supporting 1000mbs connections and have been installed with dual NIC cards to allow for redundancy. Most of the computers in our network are capable of running at 1000mbs connections and have been configured on the server to be allowed to run at the supporting connection for each corresponding device. The network printers are running at 100 full duplex on their own dedicated VLAN. Mobile devices are connected via wireless connectivity using IEEE 802.11 protocols. | A.3 Wired or wireless LAN bandwidth and performance requirementsBecause some of the clients on this particular site are required to view large images that are contained in their Electronic Medical Record such as MRI, and Radiology images, plus the need of the department to scan paper records into the system in order to be converted to patient EMR (electronic medical records) one of the performance requirements is for faster download speeds and connectivity. In this same site is the local IT department that needs to be able to connect at faster speeds in order to transfer user/client data from servers and departmental folders to accommodate the ongoing user relocations that occur in the environment. | ConclusionTo conclude the recent upgrades to both switches and fiber optic cables will allow our network users to run at 1000mbs on the back end and diminish latency when viewing medical records, MRI and Radiology images as well the occasional streaming of video conferencing that occurs once every few months. |

MIS589 Project Milestone 4Network Requirements 3WAN and Internet | Cloud infrastructure ServicesKaiser Permanente Hospitals | Prepared by: Radames RamirezDate: 3/31/2016 | Approved by: | Summary of WAN and Internet requirements for the proposed network (max 200 words)The WAN and Internet requirements for our project will allow our clients to connect to other sites via the WAN as well as to the internet using T1’s that are leased from ATT. The T1 are installed so that there is redundancy between the sites. There will be one T1 allocated to the main branch (STD) and another T1 leaving the site connecting to a secondary site at (MNG).The T1’s are connected to that there is a point to point connection between the two main sites, from here the network allows our users to communicate with any other existing site located in the Kaiser Permanente WAN. | A.1 Need for WAN connectivity WAN connectivity is needed to be able to access patient data, and departmental files that are located in the companies servers that are scattered in our service area as well as any Kaiser facility. | A.2 Traffic through the WANFrom our current site the WAN will be used to transmit not only patient medical records, but radiology images and critical updates to computers located in the WAN. There are several sites in Kern County and using the WAN will allow users to transfer data files between departments located at different facilities. | A.3 Possible WAN optionsThere are several WAN options, but our company has been using dedicated T1’s that for a point to point connection to the other sites located in our service area. By using dedicated T1’s Kaiser assures that network connectivity will not be lost as there are two separate T1’s installed on the premises. | A.4 Explain your choice for WAN serviceThe T1’s have already been established and have been functional for several years. Recently talks have been made about possibly going to T3’s since the site in question is in need or larger bandwidth as it houses the radiology images and scans for electronic medical records. | B.1 Role of Internet in your networkThe role of the internet in our facility is critical in order for our clients to be able to access medical information from facilities that are not owned and operated by Kaiser Permanente whose data is not available on our local network. The internet will also allow our clients to be able to research patient diagnosis, plan meetings, and share patient data with outside providers. | Pro and cons of using Internet in business The cons of using internet in the business would be clients taking advantage of the internet availability and using it for non-work related tasks, such as streaming video and audio files that are not business critical, this includes streaming music from sites such as Pandora.The pros of using internet in the business is that it will allow our clients to be able to reach members, and providers that are not located in out LAN, as well as it opens the doors for physicians to conduct additional research using the WWW in order to better serve our patients. | ConclusionWith having the ability to connect to the WAN and to the internet allows our clients to be able to communicate and transfer files to other users located at different sites or even in different states. The WAN connection as well as the internet availability, allows or end users to be able to conduct work related searches, and as stated before, be able to communicate with the world outside of just the LAN. |

MIS589 Project Milestone 5Network Security | Inventory of Assets | Asset | Importance | Most ImportantSecurity Requirement | Description | Owner(s) | Web Server | High | ConfidentialityIntegrityAvailability | Web server used for companies web page | Radames Ramirez | Print Server | High | ConfidentialityIntegrityAvailability | Print server allows end users to print to network devices | Radames Ramirez | Email Server | High | ConfidentialityIntegrityAvailability | Email server, maintains organization email communications | Radames Ramirez | Switch 21-a | Med | ConfidentialityIntegrityAvailability | Switch responsible for connecting to servers | Radames Ramirez | Router | Low | ConfidentialityIntegrityAvailability | Router allows for connectivity between switches | Radames Ramirez |

MIS589 Project Milestone 5Network Security | Threat Scenario | Asset | Print Server | Asset Importance | High | Threat | Server Down | Description | Server is down causing end users to not be able to print needed documents to conduct day to day business | Likelihood | Medium(2) | Impact on | ___ Confidentiality___ Integrity__X_ Availability | Impact Area | Priority | Impact | Score | Financial | High(3) | Medium(2) | 6 | Productivity | Medium(2) | High(3) | 6 | Reputation | High(3) | High(3) | 9 | Legal | Medium(2) | Medium(2) | 4 | | | Impact Score | 25 | Risk Score (likelihood x Impact Score) | 50 | Risk Control Strategy | ___ Accept_X__Mitigate___ Share___Defer | Risk Mitigation ControlsRecovery Plan | DescriptionHave secondary Print server for backup to bring end users back online until dedicated print server is restored |

MIS589 Project Milestone 5Network ManagementNetwork Manager Job Posting | At Kaiser Permanente, the work you do every day supports the health of our members. That's because each of us-from our financial, business, and IT experts, to our RNs, allied health professionals, and physicians-shares a commitment to providing the best possible care experience. Widely regarded as a mecca for outdoor enthusiasts, the Pacific Northwest blends urban bustle with open space in a way that is sure to enhance your own state of well-being. Looking to build a rewarding career in an environment that supports your success? Join us and put your beliefs into practice. Basic Qualifications:
Bachelor’s degree plus 5 years’ of experience as a network systems manager or in a role with similar responsibilities.Primary Functions:
Direct and manage the day to day operations of the network systems department and assist other areas of the IT department to ensure secure and highly available network operations. Lead, assist and develop the team members on: maintaining, planning and implementing current and new technologies, project planning and time management, collaboration, communication and handling maintenance windows. Performs hands on LAN, WAN, Security, Phone system, Server, Storage, Computer Equipment and Peripheral installation and troubleshooting. Provide helpdesk assistance to end users. Assist with the procurement of hardware, software and services managed by the information technology department. Create and maintain operating guidelines, policies and procedures and ensure adherence to the same.
Technology Equipment, Software and Services:
Technology Equipment, Software and Services include but are not limited to: Server, Storage, virtual server, virtual desktop, Voice, Data, LAN, WAN, Wireless equipment, Software, Security and Management equipment used to administer the same. Computers, peripherals, mobile devices, productivity, operational, systems management and security software and services on end user devices. Computer/technology equipment includes both Physical and Virtual computer/technology equipment. Software/Applications include apps, client side, server side and cloud based software/applications.Supervisory Responsibilities:
Directly supervises network systems team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training and coaching employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Work Schedule:
Full Time – Monday through Sunday as scheduled. |

MIS589 Project Milestone 5Project Experience | What did you learn from this project? List the knowledge, skills, and abilities.From this project I learned that there are more requirements and responsibilities needed in order to properly organize and configuring a network. Some of the items that I have learned will help me better understand the roles and responsibilities of the network Manager and similar positions.Thanks to the project I am now able to better understand the functionality of the different hardware’s that are used to compose a LAN, WAN and even a WLAN. I have gained a better understanding of the requirements needed to succeed in planning a network build. |