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Article Analysis of an Exploratory Investigation of the Impact of Culture on Sales Force Management Control System in Europe

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An Exploratory Investigation Of The Impact Of Culture On Sales Force Management Control System In Europe * The summary of the research
The research objectives and key findings
The objective of the research is to investigate the impact of culture and governance system on sales on salespersons’ behavioral strategies in Europe. And the authors divided Europe into two parts in the research. They are Anglo/Germanic countries and Latin countries. There are three key findings. 1.Culture has an effect on salespersons' use of "smart" selling techniques. 2. Latin salespeople seem to use "smart" selling techniques significantly more than their British counterparts but not more than their German counterparts. 3.The more behavior-based the sales force control system, the stronger positive/negative effect on sales- persons' likelihood to select key decision-makers at higher hierarchical positions in a customer's organization for Latin salespeople versus for Anglo and Germanic salespeople.
The key variables and the key hypotheses
There are two control variables in the research -- sales experience and selling context (i.e., industrial, consumer, or services) because experience affects salespersons' motivation and selling context may be relevant to the choice of selling strategies. Also, compensation is another variable was used to figure out the outcome.
Under the research aspect of the effect of culture on salespeople’s behavioral strategies, there are three hypotheses.
HI: Latin salespeople are more likely to use "smart" selling techniques than Anglo and Germanic salespeople.
H2a: The more behavior- (outcome-) based the sales force control systems, the stronger positive (negative) effect on salespersons' use of ''smart" selling techniques for Anglo and Germanic salespeople than for Latin salespeople.
H2b: The higher (lower) level of fixed salary in total

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