GALVAN, Joana Marie D.
AECONM2 (8-:00-10:00)
Case Analysis - ABC, Inc.
Background
The case being reviewed involves a new employee who is in charge of the hiring process for ABC, Inc. With only six months experience in the company, Carl Robins has been tasked with the hiring of 15 new employees and setting up an orientation for them. He was entrusted by Monica, the Operations Supervisor, to have all of the orientation requirements done, in order to complete the hiring process by June 15th. Unfortunately, on the day of orientation, Carl discovered many of the required paperwork and necessary tasks to start the orientation was not completed.
Key Problems The portrayal of professionalism within a business is the first impression a new employee will see when they are going through the orientation process. Is the company asking the right questions to the new employee? Is the company providing the necessary information and tools for an individual to succeed within the company? There are many impressions that can be made on a new employee the minute he or she walk in the front door. In the case of ABC, Inc., the first impression is going to be of unprofessionalism and disorganization, because Carl is disorganized and does not have the company orientation prepared. There is an obvious gap between the initial interview and the new employee being notified of his or her hiring. Items such as the drug tests and applications not being completed will create a hindrance on the orientation process. The incompletion of applications should have halted any of the new hires from attending the orientation, especially if this is the lack of initiative on the part of the new employee. Therefore, as the recruiter, Carl should have been in constant contact with the new employees to ensure that they had completed each of the necessary tasks required by them. Additionally, the process that