...beginning of the research process. The origin, selection, statement, exploration, and refinement of the management question is the most critical part of the research process. One way this particular research can be done is by using the management-research question hierarchy. Cooper and Schindler (2014) state, “the process is designed to move the researcher through various levels of questions, each with a specific function within the overall business research process” (p.112). The steps of the management-research question hierarchy are as follows: management dilemma, management question, research questions, investigative questions, measurement questions and management decision. Build the management –research question hierarchy, through the investigative questions stage. Then compare your list with the measurement questions asked. The first step in the management research question hierarchy is management dilemma. During this step the researcher addresses the mangers concerns. Identifying management dilemma is frequently quite easy. “However, choosing one dilemma on which to focus may be difficult” (2014, p.77). The NCR Country Club should not have an issue choosing the management dilemma. The management dilemma NCR Country Club is faced with is new membership needs to be increased to support the renovated facility. After deciding the management dilemma, the NCR Country Club needs to move to the next step which is coming up with the management questions. According to Cooper...
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...Business Research Project Ethical Issues Amber Valles Res/351 Business Research Project Ethical Issues Research Project Summary Ethics while carrying out a research should always be observed by the researcher and the study participants. This paper seeks to look at ethical practices that should be observed by the Williams Company as it undertake a business research on the factors that determines the customers buying behaviours of the products that it offers in various different market segments. The company is engaged in the provision of food and beverage products to its customers and it intends to introduce a new product in the market. For purposes of determining the factors that will influence the buying behaviours of the targeted customers, the company marketing departments intend to conduct a field research, where it will sample a group of 500 participants from the targeted market to fill in the study questionnaires. Therefore, while carrying out this business research project the organization marketing research team should observe a number of research ethical issues for purposes of making their project a success. Unethical Practices to be avoided in this research Project A number of unethical practices need to be avoided when undertaking the organization’s business research project. Firstly, the issue of not observing the rights of participants should be avoided by all means (Iltis, 2006). Instead the researchers should ensure that the rights of participants, such...
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...Assessment Coversheet Last name: _____LiShen___________________________________________________________________ First name: ______________Yang__________________________________________________________ WIN ID: ______150050_______________ Student contact phone number: 0456888894_____________________________ Student email: __________253577862___________________@______qq.com ______________________ Have you changed your address or contact details recently? Please advise us below of any changes: Unit of study code: XXXXXXXX Unit of study name: __________________________________________________________________ Unit of Study Trainer: _____________________________________________________________ Assessment title and Number: _____________________________________________________ Due date: XX/XX/XXXX – OR – I have been granted an extension/Special Consideration until XX/XX/XXXX Time & date submitted: HR:MIN AM / PM XX/XX/XXXX Academic Honesty All forms of plagiarism and unauthorised collusion are regarded as academic dishonesty by WIN, resulting in penalties including failure of the unit of study and possible disciplinary action. In submitting this assessment, I acknowledge the following: • I have read and understood WIN's Plagiarism Policy 2014 on page 21 at (http://www.win.edu.au/images/Student_Handbooks/WIN_Shb_VET_v13_Oct_2013%20_2_.pdf). • I certify that this work is substantially my own, and where any part of this work is not...
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...After reading chapter one Research in Business, Learning team A learned that it is important to define business research. In this chapter we also learned the difference between decision support systems and business intelligence system. This chapter explained that Business Research is a systematic inquiry that provides the process of planning. After reading chapter two Ethics in Business Research, Learning Team A learned the issues that are in research ethics. This chapter also explained that the purpose of ethics research is to reassure the safety to those involved in the research process. This chapter explained that Ethic Research requires personal integrity and the need to have middle ground. After reading chapter four The Research Process, we learned the steps in this process. We also learned that research is a centered dilemma and decision. Once we found a topic we would like to write about we would start to find information on the topic and record this information on paper. Another factor that was learned in chapter four was how budgeting and value assessments influence our process for research design and proposing research. After reading chapter three Thinking Like a Researcher, we learned that the first step is finding out what you want to learn. We also learned that the language of research is important in asking questions and concepts. This chapter covers the steps needed to help in forming a hypothesis for your research. The chapters in week two...
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...Articles - Asking effective focus group questions 11/6/12 10:18 PM Asking effective focus group questions Tags: Focus Group-Moderating Focus Groups Article ID: 19941203 Published: December 1994 Author: Naomi R. Henderson Article Abstract Focus groups are not helpful if the right questions aren’t asked. This article discusses asking effective focus group questions, including the key elements of good focus group research, the role and purpose of effective questions, question types, general questions to establish a base and the classic 10 questions for opening up areas for discussion. Editor's note: Naomi R. Henderson is CEO of RIVA Market Research, Bethesda, Md. In the soft brightness of fluorescent lights, eight respondents wait earnestly for the focus group session on catalog shopping to begin. Each of the eight receives more than 10 catalogs a month and spends more than $100 each month on items from those catalogs. The moderator gives a clear statement of purpose: "We're here tonight to talk about catalog shopping in general and to look at an idea for a new catalog." General guidelines for participation are given and disclosures are made about taping and one-way mirrors. Respondents introduce themselves, and the http://www.quirks.com/articles/a1994/19941203.aspx?searchID=256631957 Page 1 of 11 Articles - Asking effective focus group questions 11/6/12 10:18 PM moderator easily builds a genial, warm rapport with the respondents. The moderator...
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...necessary to our existence. This fact not only applies to the more mundane activities of our existence but to the business arena. Without a doubt communication is the hallmark of the effective manager. “Research spanning several decades has consistently ranked communication skills as crucial for managers. Typically, managers spend 75 to 80 percent of their time engaged in some form of written or oral communication.” (Blaylock, Marty) There are several parts to the communications process. To paraphrase the basic model a message is encoded by the sender, and then transmitted to a receiver who then decodes the message. After decoding the receiver provides feedback. This process is known a two communications. For the manager two important skills to ensure effective two way communication are listening and asking questions. Listening is how we receive the message during oral communication. If we do not listen well we risk missing the correct message. “When we listen it is important to listen well. Listening is not a passive activity.” (Thorogood Publishing Ltd., 1999) The mark of a good manager is one who sincerely shows interest in what others are telling him. “In the orai/interpersonal area, business professionals rated the listening competency higher than business faculty rated them” (Waner, Karen K.) In that survey of Business professionals rated listening first while business faculty rated listening as second. Listening is important because it ensures the correct receipt of the...
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...Bishop MT355 – Marketing Research Unit 6 Assignment Professor Alex June 19, 2015 Business leaders rely on the work of marketing researchers to make decisions that will impact revenue generation and the profitability of the company. The data analysis and interpretation phase of a marketing research is a critical process that is highly scrutinized for accuracy and validity. Marketing researchers have to take great care in analyzing data that will be interpreted and turned into information for the purpose of solving the research problem, or capitalizing on an opportunity that was under study. Acting as a marketing research professional, you have to develop the competencies in relation to tasks, obtain and process information, analyze qualitative data in decision making, and develop an ability to obtain and process information in order to analyze qualitative data for decision making as a marketing researcher will be a valuable addition to your business tool belt. These questions that where asked are right to the point. These questions keep simple and direct and are very important. I try asking questions that were on the peoples level. I tried keeping the survey short due to the fact that some of the people are taking the time out to fill this out. Many people don’t like to waste there time if they don’t have to. Most of the questions that are asked are well balanced and should get a direct answer. I tried not to overwhelm the consumers with questions that make them want to forget...
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...reasoning and deduction in an argument. Asking the right questions is very important in the critical thinking process. Critical thinking involves viewing the situation and supporting the reason behind the solution. They will need to evaluate the situation, analyze the information, and research the topic to make sure they come to the right conclusion.” (M. Neil Browne, Stuart M. Keeley, Asking the Right Questions A Guide to Critical Thinking 8th Edition Prentice Hall) When using the decision-making process they need to identify the problem. He or she will need to have an alternative plan in case the original plan has pitfalls that they did not recognize in the beginning. After they implement the decision they will need to evaluate the decision to make sure it was the right choice for this particular time. Critical thinking is essential in today’s business world. The human element use assumptions and interference in our everyday encounters. These characteristics can defeat the goal we are trying to accomplish. There are things that affect our critical thinking processes are our values, personal beliefs, religion, and educational background. I find that in my work that I need to take the time to plan, and ask questions because what I do affects everyone in my work area. Therefore, the critical thinking and the decision-making process will aid me in reaching my goals and help keep me in the right direction. Using the critical thinking process during the lean project gave it...
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...Effective Learning Service Introduction to Research and Research Methods University of Bradford, School of Management Introduction to Research AN INTRODUCTION TO RESEARCH & RESEARCH METHODS This workbook is a short introduction to research and research methods and will outline some, but not all, key areas of research and research methods: Definitions Research approaches Stages of the research process Background reading & information gathering Data collection Ethical issues in research This workbook does not cover a number of important areas of the research process, particularly Data analysis Writing up the research There are, however, books to assist you in these two important areas, and to take your general understanding of research and research methods beyond the introductory notes in his booklet; see page 44. Students should also consult their own course guidelines on writing research up the results of their research projects. YOUR RESEARCH Research can be one of the most interesting features of any degree course as it offers you a measure of control and autonomy over what you learn. It gives you an opportunity to confirm, clarify, pursue – or even discover – new aspects of a subject or topic you are interested in. RESEARCH IS… … a process of enquiry and investigation; it is systematic, methodical and ethical; research can help solve practical problems and increase knowledge. Effective Learning Service 1 University of Bradford...
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...advantageous to all those involved. Fortunately, critical thinking is a tool available to assist in making well thought out decisions in the face of contradictory opinions and impulsive actions. In Asking the Right Questions: A Guide to Critical Thinking, Browne and Keeley (2013) explain that critical thinking is “reacting with systematic evaluation to what you have heard and read” (p. 4). They further assert that critical thinking “requires a set of skills and attitudes that are built around a series of related critical questions” (p. 4). By asking the right questions, we employ the skill of critical thinking to enhance what and how we process information. To examine the concept of critical questions, this paper will analyze a business document from Cliffside Holding of Massapequa using the critical thinking model outlined by Browne and Keeley (2013) in Asking the Right Questions. Analysis Mr. Anil Ravaswami, Vice-President (VP) of Human Resources (HR) of Cliffside Holding Company of Massapequa (CHMC), wrote a memo to CEO Cynthia Castle in response to her request for the evaluation of a proposal for a new leadership development program to be designed for Cliffside’s junior insurance executives (personal communication, October 10, 2012). To evaluate the memo, the first critical question we have to ask is what is the issue and what is the conclusion? Mr. Ravaswami stated, “This is in response to your request for our office to evaluate the merit of Ms. Forsythe’s proposal that...
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...Week 5 Learning Team; Conduct Research Part I, II, and III RES/351 April 22, 2013 Week 5 Learning Team; Conduct Research Part I, II, and III Introduction Best Buy is one of America’s most recognized stores, but may be the last in a dying breed of brick and mortar electronic retailers. Technology is the product which Best Buy built its products on (smart phones, tablets, laptops, computers, navigation systems, automobile sound systems, large screen televisions, wireless connections), but may also be one of the reasons the company is restructuring. “Best Buy Co., Inc. today confirmed that it has, as part of its Renew Blue transformation efforts, eliminated approximately $150 million in costs, including an approximate 400 person reduction in employee headcount at its headquarters” (VonWalter, 2013). One measure of the restructuring effort is to research the Best Buy client base to determine what is working well, and what could be improved upon. Research Problem and Purpose The purpose of this paper is not to answer the best practices for a Best Buy restructure, but to facilitate an approach to understating a demographic of Best Buys’ customer base.. The portable communications industry (laptops, tablets, smart phones) infiltrated business communities and societies around the globe in the 1990s. The technological advances associated with these devices have affected almost every aspect of daily life; social media, news media, entertainment...
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...American television show was a very good way to test it. Since the show is all about asking the contestants questions from wide range of topics including sciences and history, it will test the ability of Watson to come up with a precise answer. In order to do this, it is fed all the information it needs to participate in the game. The most important part is the process it takes in giving out the answer and the arguments it accompanies it with. (Loftus, 2009). The Jeopardy game provides a good platform since it involves asking question random questions and expects right answers from the participants. Q.2. Is Watson a good example of computer system intelligence similar to humans? Watson demonstrates a very good example of intelligence similar to that of humans. It is able to accept questions, analyse them, determine what they require and give the correct answer. However, the requirements needed by the computer to come up with the answer is very different from humans. The computer will need to be fed all the information in order to perform effectively. Q.3.Would Watson be useful in consumer services and what should have to achieve this? The ability of Watson to answer any question asked, having fed with the right information, can be very helpful in businesses. Especially in matters relating to customer services. Customers are able to get answers from the various question they may have...
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...Traditional Face-to-Face Interview * Most interviews are face-to-face. * The most traditional is a one-on-one conversation. * Your focus should be on the person asking questions. * Maintain eye contact, listen and respond once a question has been asked. * Don't interrupt the interviewer. Panel/Committee Interview * In this situation, there is more than one interviewer. * Typically, three to ten members of a panel may conduct this part of the selection process. T * his is your chance to put your group management and group presentation skills on display. * As quickly as possible, try to 'read' the various personality types of each interviewer and adjust to them. Find a way to connect with each interviewer. * Remember to take your time in responding to questions. * Maintain primary eye contact with the panel member who asked the question, but also seek eye contact with other members of the panel as you give your response. Behavioral Interview * The basic premise behind this type of interview is that your past behavior is the best predictor of your future actions * If the employer asks behavior-oriented questions, they are no longer asking hypothetical questions but are now asking questions that must be answered based on facts. * This type of question generally starts with the words “Give me an example of ” or “Tell me about a time when" Telephone Interview * Many organizations will conduct...
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...Enterprise Architecture Program Key Initiative Overview ® Enterprise Architecture Program Key Initiative Overview Richard Buchanan Research Managing Vice President This overview provides a high-level description of the Enterprise Architecture Program Key Initiative. IT leaders can use this guide to understand what they need to do to prepare for this initiative. Analysis Enterprise architecture (EA) is a strategic planning process that translates an enterprise’s business vision and strategy into effective enterprise change. The EA program institutes a collaborative, shared planning process. EA teams work with business and IT stakeholders to define a future-state vision in terms of requirements, principles and models. They then compare the future-state vision to the current state, identify gaps and plan investments to fill them. EA is not IT-focused, but business-driven and comprehensive. The future-state vision helps coordinate the analysis of—and develop a plan to harmonize—required changes in business functions and processes, information and data provisioning, technology capabilities and application solutions. An effective EA program will help align IT investments with long-term strategy, reduce risk, deliver higher-quality information and engineer adaptive solutions and technical services. Consider these factors to determine your readiness EA planners must charter the program and ensure that senior leaders support it. They must also establish program...
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...Business Research Methods Part One Dwayne Bell, Quorisa Handy, Pamela Williams, and Vernita Williams QNT/561 October 21, 2012 Matthew Radio Business Research Methods Part One Hospital Sunshine has experienced a 30% decrease in patient satisfaction scores. The hospital food services department received the latest scores. The management dilemma is related to the 30% of Medicare reimbursement tied to patient satisfaction (Centers for Medicare and Medicaid Services, 2012). The current poor scores place the contracted company at risk of losing the contract at Hospital Sunshine. The executives have discussed a plan to research and resolve the issues. The team has decided to why there has been a 30% decrease in patient satisfaction in their meals at Sunshine Hospital. Due to the numerous variables in the tray line and food service delivery the team reviewed the break down questions. The lowest scores of 70% out of 100% were seen in the temperature of the food delivered. The team has decided to research the lowest scoring variable. The research question is: How can we increase patient satisfaction by getting the food to the patient at the right temperature? Research Design –Que According to our readings, a research design is the strategy for a study and the plan by which the strategy is to be carried out. It specifies the methods and procedures for the collection, measurement, and analysis of data (Cooper & Schindler, 2011). The research design that is appropriate...
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