...AT&T acquired Paradyne Corporation which developed and manufactured data communication equipment and provided sales and service. Paradyne’s management team shortly after the acquisition wanted to be recognized as a leader for quality and in customer satisfaction. All the team members would carry Values cards which exhibited the customer focus and quality. It had become an integrated part of the business and part of their daily work. The company started focusing on continuous improvements practices and rolled out programs that was a model of cooperative Customer-Supplier relations. The goal of this program was customer satisfaction. The company started a Customer Satisfaction Predictors as indicators of critical business process. These charts were displayed on the walls in their world wide facility showing monthly results, along with target and future goals. CSP was also tied to an annual bonus incentive plan for all team members. AT&T Paradyne's manufacturing cost system in 1990 was still based on the traditional approach of assigning materials and production overhead to products as percentage markups over materials cost and direct labor. The cost per part number of about $1,000 led to very high reported costs for low volume products with many unique components. Managers and engineers concurred that the $1,000 per part number cost was too simplistic and grossly over-costed products that had several minor variations. The enormous shifts in product costs were highly visible...
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...Case Study #3: Type T Personalities Part 1: Read the following case study. FIVE. . .FOUR . . .THREE. . .TWO. . .ONE. . .SEE YA!” And Chance McGuire, 25, is airborne off a 650-ft. concrete dam in Northern California. In one second he falls 16 ft., in two seconds 63 ft., and after three seconds and 137 ft. he is flying at 65 m.p.h. He prays that his parachute will open facing away from the dam, that his canopy won’t collapse, that his toggles will be handy and that no ill wind will slam him back into the cold concrete. The chute snaps open, the sound ricocheting through the gorge like a gunshot, and McGuire is soaring, carving S turns into the air, swooping over a winding creek. When he lands, he is a speck on a path along the creek. He hurriedly packs his chute and then, clearly audible above the rushing water, lets out a war whoop that rises past those mortals still perched on the dam, past the commuters puttering by on the roadway, past even the hawks who circle the ravine. It is a cry of defiance, thanks and victory; he has survived another BASE jump. McGuire is a practitioner of what he calls the king of all extreme sports. BASE—an acronym for building, antenna, span (bridge) and earth (cliffs)—jumping has one of the sporting world’s highest fatality rates: in its 18-year history, 46 participants have been killed. Yet the sport has never been more popular, with more than a thousand jumpers in the U.S. and more seeking to get into it every day. It is an activity without...
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...1. Outline the business process steps employed in the eCommerce purchase of t-shirts through www.Amazing T-shirts.com. What data is captured at each step in this process? Amazing T-shirts Business Process | Data Collected | To create customer’s ID and password | * Customer login information, email, password | Customer logs into the website | * Number of customers registered | Customer places order | * Oder preference and numbers of order of each product | Make payment | * Amount of money earned as revenue | Selection of delivery method | * Numbers of each delivery method’s selection | Orders confirmation and review | * Number of orders | Orders tracking and event notifications | * Tracking number and product location | 2. Provide examples of information use within Amazing T-shirt at the three levels, i.e. for transacting, for managing and for innovating and corporate learning. For each example, identify the information system that stores and serves as a source of that information. Level of Information Use | Examples | Information System | Transacting | Order information | Order/fulfillment info system | | Delivery choice | Order/fulfillment info system | | Payment information | Transaction processing system | | Customer contact | Customer info system | | Receiver information | Customer info system | Management and Control | Time to fill order | Order management system | | Inventory levels | Inventory...
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...On February 28, 2017, a residence owned by Deanna Kivett in Moorefield, West Virginia, was damaged by a fire. Engineering Design & Testing Corp. (ED&T) was contacted in the matter on March 24, 2017. A camcorder battery (the battery), identified by the local fire department as a potential cause of the fire, was sent to the ED&T laboratory in Birmingham, Alabama, for examination. The purpose of the examination was to inspect the battery and determine if the battery could have been the cause of the fire. Figures 1-4 are included to enhance the narrative of this 3-page report. The battery, as examined at the ED&T laboratory, is shown in Figures 1 through 3. The battery was manufactured by RCA, and is Model Number AV608. A label on the battery...
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...ALL CASE STUDIES BUSN 258 To purchase this tutorial visit here: http://mindsblow.us/question_des/ALLCASESTUDIESBUSN258/2436 contact us at: help@mindblows.us BUSN 258 ALL CASE STUDIES BUSN 258 Week 3 Case Study; Macy s Customer Service BUSN 258 Week 6 Case Study; LL Bean & AT&T ALL CASE STUDIES BUSN 258 To purchase this tutorial visit here: http://mindsblow.us/question_des/ALLCASESTUDIESBUSN258/2436 contact us at: help@mindblows.us BUSN 258 ALL CASE STUDIES BUSN 258 Week 3 Case Study; Macy s Customer Service BUSN 258 Week 6 Case Study; LL Bean & AT&T ALL CASE STUDIES BUSN 258 To purchase this tutorial visit here: http://mindsblow.us/question_des/ALLCASESTUDIESBUSN258/2436 contact us at: help@mindblows.us BUSN 258 ALL CASE STUDIES BUSN 258 Week 3 Case Study; Macy s Customer Service BUSN 258 Week 6 Case Study; LL Bean & AT&T ALL CASE STUDIES BUSN 258 To purchase this tutorial visit here: http://mindsblow.us/question_des/ALLCASESTUDIESBUSN258/2436 contact us at: help@mindblows.us BUSN 258 ALL CASE STUDIES BUSN 258 Week 3 Case Study; Macy s Customer Service BUSN 258 Week 6 Case Study; LL Bean & AT&T ALL CASE STUDIES BUSN 258 To purchase this tutorial visit here: http://mindsblow.us/question_des/ALLCASESTUDIESBUSN258/2436 contact us at: help@mindblows.us BUSN 258 ALL CASE STUDIES BUSN 258 Week 3 Case Study; Macy s Customer Service BUSN 258 Week 6 Case Study; LL Bean & AT&T ALL CASE STUDIES BUSN 258 To purchase this tutorial...
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...Lovely Professional University, Punjab Course Code MGT519 Course Category Course Title OPERATIONS MANAGEMENT Courses with numerical and conceptual focus Course Planner 16031::Gurpreet Kaur Lectures 3.0 Tutorials Practicals Credits 1.0 0.0 4.0 TextBooks Sr No T-1 Title Operations Management Reference Books Sr No R-1 R-2 Other Reading Sr No OR-1 OR-2 OR-3 OR-4 OR-5 OR-6 OR-7 OR-8 OR-9 OR-10 OR-11 OR-12 Journals articles as Compulsary reading (specific articles, complete reference) The four things that a service Business must get right HBR Article , Bang & Olufsen Design Driven Innovation : HBR , Smart Product Design : HBR , Mishina, Kazuhiro. Toyota Motor Manufacturing, U.S.A., Inc. HBS Case No. 9-693-019. Harvard Business School Publishing, Boston, 1995. , Hammond, Janice H. Barilla SpA (A). HBS Case No. 9-694-046. Harvard Business School Publishing, Boston, 1994. , Latour, Almar. Nokia Handles Supply Shock with Aplomb as Ericsson of Sweden Gets Burned. The Wall Street Journal. Dow Jones & Company, Inc., 2001. , National Cranberry Cooperative HBS #688122. From Case Map , John Crane UK Ltd Case : The CAD CAM Link . HBS #691021,24p , To Move or not to Move .Case of Cathay Pacific Airways . University of Hong Kong HBS #HKU003,22p , Note on Quality: The Views of Deming, Juran, and Crosby HBS .687011 , Process Control at Polaroid , HBS, #693047 , LL Bean Item Forecasting and Inventory Management HBS, #893003, 5p , Johson Control Automotive Systems , HBS,#69308623p , Title Operations...
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...Course Code ECO111 Course Category Course Title MICRO ECONOMICS Courses with conceptual focus Course Planner 12526::Pooja Kansra Lectures 4.0 Tutorials Practicals Credits 1.0 0.0 5.0 TextBooks Sr No T-1 Title Microeconomics Theory and Applications Reference Books Sr No R-1 R-2 R-3 Other Reading Sr No OR-1 OR-2 OR-3 OR-4 OR-5 OR-6 OR-7 Journals articles as Compulsary reading (specific articles, complete reference) Kwang Ng,Yew,Why Is a Financial Crisis Important? The Significance of the Relaxation of the Assumption of Perfect Competition,International Journal of Business and Economics,2009,Vol.8,No.2,91-114 , Roman Indrest and Tommasso Valletti,Price Discrimination in input markets,The Rand Journal of Economics,Vol. 40,No.1,Spring 2009,1-19 , Cordtz,Dan,Car wars: A global report on Auto Industry,FInancial World,August 22,1989;158,17;ABI/INFORM Global , S.k.Mishra,A Brief History of Production Functions,The IUP Journal of Managerial Economics,November,2010,Vol. VIII,No. 4,pp.6-34 , Monika Jain,Paradox of Plenty,with Special Reference to Inelastic Demand for Apples,The IUP Journal of Managerial Economics,May,2011,Vol. IX,No. 2,pp.4455 , Cathy Locke Bee Staff Writer. The Sacramento Bee ,"EID report reveals household water use on rise An analysis of supply, demand recommends holding off on meters" http://search.proquest.com/docview/246565304?accountid=80692 , Yeung; Vincent Mok,Regional monopoly and interregional and intraregional competition :The parallel trade in coca cola between...
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...Categorical and Continuous Variables By SSG Huerta Aracely 18 July 2015 MHS 506 Biostatistics Categorical and Continuous Variables Variables and data can either represent measurements on some continuous scale, or they represent information about some categorical or discrete characteristics. Some examples of continuous variable are weight, height, and age. Categorical variables can be considered a person's gender, occupation, or marital status. Some variables could be considered both categorical and continuous variables. One example of this type of variable is a person's rating of someone else's attractiveness on a 4 point scale. Categorical Variables Categorical variables represent types of data which may be divided into groups. Examples of categorical variables are race, sex, age group, and educational level. While the latter two variables may also be considered in a numerical manner by using exact values for age and highest grade completed, it is often more informative to categorize such variables into a relatively small number of groups. Analysis of categorical data generally involves the use of data tables. A two samples or measures presents categorical data by counting the number of observations that fall into each group for two variables, one divided into rows and the other divided into columns. For example, a survey to identify their hair and eye color. Continuous Variables Much of the statistical analysis in medical research involves the analysis of continuous...
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...International ISSN: 2278-6236 Journal of Advanced Research in Management and Social Sciences Impact Factor: 4.400 MERGERS A N D ACQUISITIONS IN THE INDIAN BANKING SECTOR: A STUDY OF SELECTED BANKS Komal Gupta* Abstract: In the present era of global economy, Mergers most widely used business strategy restructuring greater market economies share, long term of corporate profitability, entering of scale etc. The present paper evaluates on the financial is conducted performance and Acquisitions have become the and strengthening new markets, capitalising the effects of merger and acquisitions to analyse the effectiveness on the banks. Two cases of merger and acquisitions of mergers and acquisitions have been taken randomly the study, first the merger of ICICI bank and The Bank of Rajasthan, Bank of Punjab. The results of the study indicate positive and acquisitions on the financial as sample for and second the merger of HDFC bank and Centurion of mergers on of the selected banks in India. Pre and post merger comparison on selected variables impact to achieve performance that there is a of the selected banks. Key Words: Mergers and acquisition, Banking, Financial Performance, Financial Ratios, Synergy. *Assistant Professor, Maharaja Agrasen College, Delhi University Vol. 4 | No. 3 | March 2015 www.garph.co...
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...200087 Strategic Marketing Management School of Business│Learning guide Autumn 2012 HOW TO USE THIS LEARNING GUIDE ICON KEY Activity Checklist Deadline Handout Hint Important information Online activity Reading Toolkit Warning This learning guide supplements the unit outline and is designed to help you navigate through the unit. It will help you focus on what you need to do for classes and the various assessment tasks. You should consult the relevant section of the learning guide as you plan your study – it will highlight the main things that you should be getting out of the resources available and provide guidance on teaching activities and class preparation. The learning guide also offers some study tips to assist you in developing the skills and techniques of an effective learner at university level. In addition to acquiring information and skills relevant to this unit, you should also focus on developing the habits and tools of a successful university student. As an adult learner you need to take control of your own learning and ensure your own success. This learning guide is specifically designed to help you achieve this. A standard set of icons is used throughout the learning guide to make navigation easier. Use the icons to quickly identify important information, things you need to do and hints for doing them. STAFF Unit Coordinator Peter Cordina Building ED.G.68, Parramatta campus Phone: 9685 9583 Point of first contact Unit administration...
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...Lecture 12: Introduction to Survival Analysis In many biomedical studies, the outcome variable is a survival time, or more generally a time to an event. We will describe some of the standard tools for analyzing survival data. Most studies of survival last a few years, and at completion many subjects may still be alive. For those individuals, the actual survival time is not known – all we know is how long they survived from their entry in the study. Similarly, certain individuals may drop out from the study or be lost to follow-up. Each of these cases is said to be censored, and the recorded time for such individuals is their time until the censoring event. Example: HPA staining for breast cancer survival We consider data from a retrospective study of 45 women who had surgery for breast cancer. Tumor cells, surgically removed from each woman, were classified according to the results of staining on a marker taken from the Roman snail, the Helix pomatia agglutinin (HPA). The marker binds to cancer cells associated with metastasis to nearby lymph nodes. Upon microscopic examination, the cancer cells stained with HPA are classified as positive, corresponding to a tumor with the potential for metastasis, or negative. It is of interest to determine the relationship of HPA staining and the survival of women with breast cancer. The survival times in months Ti and staining results (xi = 0 for negative and xi = 1 for positive) for the 45 women are presented in the following table. Also included...
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...0132138077. Access to The Wall Street Journal. COURSE OBJECTIVES/LEARNING OUTCOMES: 1. To expand a student’s knowledge beyond domestic financial management. 2. Understand the international financial environment. 3. Examine exchange rate risk management. 4. Examine foreign investment analysis. 5. Understand options for financing foreign operations. 6. To introduce students to the ethical, global, political, social, legal and regulatory, demographic diversity, environmental, and technological issues as related to an introductory study of multinational corporate finance. ASSESSMENT OF OBJECTIVES: Accomplishment of objectives/learning outcomes will be assessed on the papers, problem sets, participation, article reviews, and summaries. FINAL GRADE: BASED UPON A PERCENTAGE OF THE POINTS YOU EARN FROM THE TOTAL POINTS POSSIBLE IN THIS COURSE. TOTAL POINTS POSSIBLE: ARTICLE REVIEWS (30 pts each) 120 CASE STUDIES 150 PARTICIPATION 40 PROBLEM SETS 50 FOREIGN EXCHANGE SUMMARY 40 400 PROBLEM SETS: Students may work in groups of three or four. The problems will come from questions at the end of the chapter. Randomly, people will be asked to present the problems on the due date and that presentation will be reflected in their participation grade. FOREIGN EXCHANGE SUMMARY: A three to four page summary of what happened in the foreign exchange markets over the previous five weeks. Five people will be selected...
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... Kway Jen, Sector 1, 396 Chang Jung Road, Tainan, 71101 Taiwan E-mail: charles@mail.cjcu.edu.tw This study reports the results of a study of Management Innovation of Taiwanese businesses in China. Over 800 questionnaires were sent out to the Taiwanese owners/managers in Kun-Shan City, China, with 260 valid responses included in the study. Four relationships were examined in the study: the correlation between management innovation and corporation core competence, between management innovation and the corporate culture, between corporation core competence and the corporate culture and finally the effect of the corporate culture on the relationship between management innovation and corporation core competence. Findings and conclusions are discussed. I. Introduction Management innovations are processes such as new distribution methods or novel applications of technology in the management process, which enable organizations to reach their goals, and include object management, environmental research and judgment, coordination, integration and schedule control (Van de Ven, 2003; Van Ark et al., 2003b). Van Ark et al. (2003a) defined management innovation as a management product or management process that is based on some technology or systematic method, and it includes replicable elements that can be identified and systematically reproduced in other cases or environments. Sie et al. (2007) organized management innovation into organizational, informational and...
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...home that are specially designed for dementia/Alzheimer patients. This thesis reviewed how a special care unit in a nursing home affect the number and severity of deficiencies reported to Medicare. The data was collected from Medicare’s Nursing Home Compare system and the Illinois Public Health Department. This study reviewed 770 nursing homes in Illinois were reviewed, 141 had special care units during the time of data collection. The facilities had a range of total deficiencies from one to 74 with Level of Harm ratings ranging from one to four on a four-point scale. The results showed that residents in a nursing facility that has a special care unit are at a greater risk of a higher Level of Harm but no difference in the number of deficiencies. Possible causes of this greater risk are due to the intrinsic nature of the population in special care units, the need for policy and procedural changes in nursing facilities, and potential surveyor bias. iii Acknowledgements Firstly I would like to thank God for all the answered prayers when it came to this thesis. I would also like to thank my family for their love, support, and patients throughout the completion of this study. I would like to thank Dr. Stephen Notaro for his guidance and recommendations on my thesis....
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...Jackson County Judges The Problem Using a problem given to us in our study of Quantitative Business Analysis an excel spreadsheet has been created in order to answer the given questions. Following is the given problem. 1. The probability of cases being appealed in each of the three different courts. 2. The probability of cases being reversed in each of the three different courts. 3. The probability of cases being reversed given an appeal in each of the three different courts. 4. The probability of a case being appealed for each judge. 5. The probability of a case being reversed for each judge. 6. The probability of reversal, given an appeal for each judge. After these six questions have been answered then a ranking of the judges can be accomplished. The numbers being used in each of the calculations is coming from the excel worksheet that is attached. The last question of the given problem follows. Rank the judges within each court for each of the probabilities in 4 - 6. Then, find the sum of the ranks and get an overall ranking for each judge. Evaluate and discuss the meaning of your results. Results The following results are based on the calculations found on the attached Excel spreadsheet. The probability of cases being appealed in each of the three different courts uses the formula of: P(appeal)=Total number of cases appealed/total number of cases disposed. The results are as follows. Court Appeal Probability ...
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