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Aviation Law

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Submitted By mdtuhidul
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Eric and his registered disabled wife jane decide to take a 2 week holiday in Cyprus Eric booked two flight only tickets on the internet with Eze Air who had recently commenced a daily schedule flight service from Luton to Larnaca. The flight was due to depart Luton at 14.55 pm on 1st may. The duration of the flight was 4 hours and the scheduled arrival time in Larnaca was 20.55 pm local on the same day. Eric and Jane arrived at Luton Airport in good time and were greeted at the check in desk by saida who, after checking them in, informed them that, due to technical problems with one of the aircraft in the Eze air fleet, flight EZA074 would be late departing Luton and that they should proceed to departures and watch the information screens. Eric and Jane, who was in a wheelchair, complained and asked for a written copy of their rights but saida simply held up her hands and said “its no good complaining to me, I am just passing information from management.” Saida gave the couple 2 vouchers for refreshments and again told them to proceed to the departure lounge. The flight in fact delayed for over 24 hours. Both Eric and Jane were fuming as there had been no EzeAir flight information, no one in the departure lounge could give them any information about EZA074’s expected departure time and they were exhausted from a night in the departure lounge and no sleep. EzeAir apologised but said that they had allocated all available hotel accommodation on a first come first served basis. Passengers for flight EZA074 were eventually called to the gate for the flight’s departure at 16.55pm on 2nd may. However, Eric and Jane learned thet other passengers, including Mohammed and akila, had been told that they would not be permitted to boared the flight and would have to travel on a later EzeAir flight, EZA076, departing Luton later the same day at 21.00pm. Apparently, the

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