...MANAGERIAL ACCOUNTING PIM 812 ------------------------------------------------- BOSTON LYRIC OPERA (BLO) 1. What are the benefits from developing a Balanced Scorecard at BLO? What challenges and barriers must Del Sesto and Dahling-Sullivan overcome to capture these benefits? * The general benefit of doing a Balanced Scorecard at BLO is that it will give them the possibility of translating (Digesting, landing) their RATHER ABSTRACT mission statement and strategy hypothesis to the more understandable language of measures and indicators. With the use of Balanced Scorecard, BLO human resources will also benefit in the form of taking their long run big objectives as a set of specific or detailed actions to reach specific goals in a daily, weekly or monthly basis. * They will face the challenge of building a strong relationship with their donors and patrons to raise money in fundraising type events and permanent contributions (i.e. monthly checks) like parishoners in a catholic school. They will have to get and use broad data about their donors and patrons and transform it into quantitative and qualitative information in a way they can define a sort of target market or segment. 2. The BLO working group has selected eight customer objectives for its three strategic themes (see bulleted items on pages 5-7 of the case, also summarized in the Customer row of Exhibit 5): * Develop loyal and generous supporters * Build reputation on national and international...
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...Explanation of Title Is the title of the book “Detour for Emmy” a good or bad title? Why or why not? On my perspective the title “Detour for Emmy” is good title for this amazing book. The reason being is because everything Emmy goes threw is like a detour for her from start to ending. Emmy went threw a lot from being a regular teenager to being a mother at teenager years. Emmy had to change her goals and her dreams because of on little mistake that happened. But that didn’t stop Emmy from being the best she could be. She continued her life but down another path because she had another life to take care of besides her own. Being a single parent for Emmy was hard because she didn’t have Art there to help her or be there for Rosie. This was another big detour for Emmy because she thought that Art would’ve been a little bit more of a father and help to Rosie and her but he wasn’t. Everything to Emmy was a big disappointment to her in her life but she would just take another turn to make things better for her. Life for Emmy was full decisions to make either she took one path or she took another. Usually one was the difficult path because she either had to give something up she didn’t have the help. She would always have to take the path she knew would be easier for her and would help her with Rosie. “Detour for Emmy” was a very good title for this book as I explained the things Emmy had to go threw and the detours she had to make because of a little mistake that happened...
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...English assignment ’Section A’ 1. Write a summary of "Bad stress, good stress" in about 150 words. Text two. Bad stress, good stress by Sacha Bonsor is an article that deals with the issue of coping with stress. Stress is your body's way of responding to any kind of demand, it can be caused by both good and bad experiences. Sacha Bonsor starts off be saying that stress has become a too common word and an overrated term in modern language which she highlights with the growing statistics over stress from the UK economy. The article also mentions ‘psychological flexibility’. This is a term increasingly used by academics and psychologists, to describe people who use their fearful situations for a constructive end. Some people tries to avoid stress in their lives, in some situations its damaging but it’s also vital to our health and well being. 2. Outline of the various stress-related problems. Stress is your body's way of responding to any kind of demand; it can be caused by both good and bad experiences. The least stressful jobs could be dinner ladies, unlike teachers who experience it daily in the class. “Mind and body this week”: Danger: “Stress at work” by Eilish O’Reagan. Eilish O’Reagan tells us about which jobs have the biggest stress hold and the lowest. The least stressful job could be dinner ladies, because they don’t interact with children the whole day, only during break times. One of the most stressful jobs is being a teacher, because they unlike the...
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...Should youth 11 years old and younger be exposed to competition, i,e, scoring? Competition can be good for children. It can help children develop healthy attitudes about winning and losing. Children are not born with the natural urge to compete. This is a learned skill and behavior. Competition usually starts at about five years old. Competition can encourage growth and push a child to excel. Competition can also be very rough for a young child. There must always be a winner and a loser, but young children sometimes just can’t deal with losing. The question is, can a young child handle defeat and at what point do you no how much a child can take? Losing is a serious business, especially for a child who really wants to win. Winning, losing, or playing against others has little or no meaning for children under the age of seven. They are more concerned about the rules of the game and how the games are played. They often break the rules, because they can’t remember .By the age of eight, children can follow rules and understand what it really means to win or lose. In 2001, a survey was conducted by Sports Illustrated for kids. The survey found that seventy percent of children quit organized sports by the tender age of thirteen. They said that they were no longer having fun. Often this happens because referees, coaches, and parents are continued more caught up in the competition than the children. The focus should not primarily be on winning or...
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...Globalization in Business Donovan Chase PHL/320 12/22/2014 Bridget Peaco Globalization in Business Is globalization good or bad for your business? (1, premise) Globalization is viewed as either good or bad depending on your particular situation. For example, if you are an emerging growth industry, globalization represents a significant opportunity to access broader geographic markets, to accelerate growth and expand your business. (1, conclusion) However, if your business is an industry that has imploded due to the onslaught of global competition, or you have suffered a job loss due to downsizing or outsourcing you probably have a very negative view on globalization being good for business. Is Globalization “Good” Before we can decide what is good we need to have a definition of “good” as it relates to our topic. According to "Merriam Webster" (2014), Good is defined as something that is right or good. Something that has economic utility or satisfies an economic want. An example of good in the way we are defining it is the difference between good and bad. I personally feel that globalization is not good for the business of America. (2, premises) Globalization takes jobs away from people in the United States which raises the unemployment rate. (2, conclusion) Therefore, negatively impacting our economy. Workers can often be forced into accepting worsening...
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...Good afternoon to our beloved teacher Miss Dhi and all of our friends. Today, we are going to perform a role-play titled A Bad Hotel Experience. Chris as a Staff Miko as a Manager KW as Customer A SW as Customer B Narrator KW and SW have booked a room at The Rock Hotel for their three day trip in Penang. Staff Good morning Madam. Welcome to The Rock Hotel. How may I help you? A Good morning. I have booked a room online, can I check in now? Staff Sure, can you show me the receipt please? A Here it is. Staff One moment please. Narrator Suddenly, the staff’s hand phone rings. He picks up the call and starts to chit-chat with his friend like there is no end. KW seems impatient about it. A Hey! This is not one moment! I have waited for half an hour. Staff What is wrong Madam? A Why are you letting me wait for no reason? Staff Don’t you see I’m so busy? If you don’t like it, please make a complaint to our manager, I don’t care. A No, I just want you to complete my check in by now. Staff Fine, room for two, is that right Miss KW? A That is right. Staff I need your ID Card to complete the registration. A Here you are. Staff How would you like to settle the bill? A Credit card. Staff Your room is ready, follow me. A Thank you. -B- KW, I’m hungry, I think I need to eat breakfast now, see you later. A Okay, see...
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...What does Kant mean by "good without qualification"? Obviously people try to seek and avoid many different sorts of things; those things which they seek they call "good," while those they try to avoid, they call "bad". These "goods" which people seek may be divided into those which are sought as means to some further end and those which they seek as good as ends in themselves. Obviously some things may be "good" as means to one end and "bad" as means to some other end. Different persons, motivated by different ends, will thus find different things "good" and "bad" (relative to their different ends). More food is "good" to a starving man, but it is "bad" to one overweight. In order for something to be good "without qualification" it must not be merely "good" as means to one end but "bad" as means to some other end. It must be sought as good totally independently of serving as a means to something else; it must be "good in-itself." Furthermore, while one thing may be good as means relative to a particular end, that "end" becomes a "means" relative to some other "end". So a college diploma may be sought as "good" as a means for the end of a higher-paying job. And a higher-paying job may be "good" as a means to increased financial security; and increased financial security may be "good" as a means to obtaining the necessities of life as well as a few of its luxuries. However, if we seek A only for the sake of B, and B only for the sake of C, etc., then there is never a justification...
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...pleasure for myself, my actions may bring misfortune upon others, be it eating certain types of foods that are very dangerous for people to attain, like The Deadliest Catch crabs for example. Not saying that I will stop eating crab, but if I, and everyone else in the world wanted crab all the time, many lives would be lost for our sake. Happiness isn’t gained from any one thing, but from a combination of things according to Aristotle. There are 5 main things that Aristotle states that we need to obtain happiness. They are bodily goods, which include a healthy lifestyle, external goods, which are money, food, shelter and clothes. Then there are psychological goods, these are friendships, family, and self-esteem. Luck, both good and bad luck, and habits, mainly good habits that has us make habits of making right choices and build good character. This brings me to my last point with why I agree with Aristotle. Yes I agree with Aristotle. From my own personal opinion, all the things that Aristotle stresses that we need to obtain happiness does in fact make my life...
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...Bad Practices I wish I could say yes to this question. The sad truth is that I don’t have a big choice of retailers for the amount of money that I make. Sadly, one of the biggest retailers that I shop at is Walmart. From the lesson presentation, I was completely horrified at how much of the products that are produced for Walmart come from sweat shops. Of course I would love to be able to say I will not shop at Walmart again, but there are no alternatives that provide the pricing that is provided there. I think however, it would be beneficial for the companies to have accountability for their overseas factories. I know this would inevitably drive up the prices of the products being produced, but at least the people who are creating these goods would not have to deal with the harsh conditions of these plants. There are some products that I don’t buy from Walmart, such as jeans, because I can purchase them at a local retailer for a couple of dollars more. This particular company gets their merchandise from within the United States and the working conditions of those plants are safe and the people are not over worked. So, in a way I have already begun to switch my shopping locations. True, I just can’t get away from Walmart, but I am trying to be more conscience of what I buy and I really try to do as much research as I can on a given company. I have to mention that Walmart is not the only company that goes about getting their goods from overseas sweat shops though. I used...
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... The attitude of the employee affects job performance. When employees arrive at work, they bring with them their moods, their emotions, their opinions and their problems at home or with life in general. Since employees may have the need to cooperate with each other to get the work done, their attitude will have great influence on productivity, their relationships with each other and productivity on the job. It is like when an employee has a good attitude about a job, the whole chore just flows so easily leading them to think that the work is so smooth, easy and hassle free; which at the end of the day eventually holds a huge positive impact on their performance at the workplace. But, here is the opposite scenario, when an employee has a bad attitude about a job, he or she will realize either incidentally or coincidentally everything about the work gets wrong, even the silly things which should not be a problem turns out to be huge mistakes. Now let’s go back to the core question WHAT IS AN ATTITUDE? The absolute basic meaning suggests that an attitude is a way of feeling either favorable or non favorable towards a person, thing work or situation. According to Peter Marr author of ‘psychology at work’ Attitudes are usually viewed as evaluative tendencies (favorable or unfavorable) towards a person ,thing, event or process. An attitude towards a particular object is thus a bias, predisposing a person towards evaluative responses that are positive or...
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...a ‘pay for performance’ based system that truly compensates differential performance? Yes [ ] No [ ] undecided [ ] 5. Would you support a system of remuneration that considers both length of service and performance? Yes [ ] No [ ] undecided [ ] INSTRUCTIONS: These are some statements education administrators, teachers and other students have made about teaching and remuneration based on performance, please read carefully and state whether or not you agree with them by circling the letter corresponding with the responses. 6. Compensate teachers based on their actual classroom performance. a. A very good change b. Somewhat of a good change c. Somewhat of a bad change d. A very bad change e. Don’t know / refused 7. Retrain teachers who are not able to do the job expected of them;...
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...–Steve Maraboli “Life is fair because it is unfair to everybody.” I. It is impossible to avoid unfairness; it forces us to want a better yesterday for ourselves, our kind, and our future. a. If it weren’t for experiences with unfairness we would all see the world from content eyes and our everyday lives would be irrevocably selfish. b. The definition of unfair says not fair; not conforming to approved standards, as of justice, honesty, or ethics. c. To find true happiness we have to first understand unfairness and all its glory. II. Unfairness comes in many forms ranging all the way from economically to physically. a. People will judge others based on a tattoo they have, or the shorts they’re wearing. b. Bad things happen to good people, and good people deserve good things. c. Unfairness in the simplest of ways can often times be nothing but an illusion. III. Is the idea of unfairness stressed too much or overlooked? a. What does unfairness mean to you? b. How has unfairness evolved over time? c. One experience of unfairness regarding me could give a valuable lesson to you. IV. It is when we understand unfairness that change starts to happen. a. When treated unfairly we tend to eventually learn from it and grow. b. How do we change unfairness into something we prefer? c. As an individual or as a whole is it possible to right all of our...
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...This can sometimes be a good thing or a bad thing, depending on your outlook. At work, I’m viewed as a safety conscious, strict (by the book), well-organized, and technically proficient leader. These traits may seem likeable and widely accepted by most; however, that’s far from the truth. In fact, it’s quite the opposite. Because of the ingrained culture of “Where there’s chaos there’s cash,” people at my current place of employment are often reluctant to change and therefore try their best not to conform to any form of it (necessary/unnecessary). “Where there’s chaos there’s cash,” simply put, means if the task(s) being performed is unorganized, then there’s a potential to make more money. My reputation have attracted people much like myself (safety conscious, organized, etc) to my team and deterred those that did not share the same values, morals, and work ethics. This works great for me at times because it lets me know that the individuals that chose to be a part of my team accept me for the person I am and what I stand for. This is evident in my daily dealings with them and the way they execute their assigned task(s). On the other hand, because of my reputation, I’m depicted as an outsider and often challenged. This also works well for me because it keeps away the individual(s) that’s unwilling to conform to my leadership style. Associate with men of good quality if you esteem your own reputation; for it is better to be alone than in bad company. -George...
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...“Greasy Lake” – Story Analysis “Greasy Lake” was published in 1985 along with other stories from the author, T. Corahessan Boyle. The story is a gripping tale of three teen boys ‘living on the edge’, in which the author presents himself and his friends as a group of dangerous individuals. One would think that the narrator has truth in his words, but all events in the story point to the contrary. T. Corahessan Boyle, or T. C. Boyle for short, is an unreliable narrator. The truth of this story is not in the text, but in the underlying meanings and subliminal nuances. This hidden reality really helps the reader make a direct judgment of the characters. After reading between the lines, one quickly finds out who the characters are, but more importantly, who they are not. Every 19 year old boy wants to be tough. Reputation is everything to a teenager and toughness is the cornerstone of that reputation. Even though most boys at 19 are far from being truly tough, they sure do play the part. “Greasy Lake” outlines the adventure of three wanna’ be tough dudes. Throughout the story the author, also the narrator, leaves hints for the reader to help determine the characters background. He refers to them as ‘mistakes’ but after a while the reader realizes that the one sole mistake was the boys fronting to be tough in the first place. The second line of the story immediately triggers a judgment call for the reader. The narrator comes outright and says, “We were all dangerous characters...
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...Tips for Writing Questionnaire Items Office of Educational Assessment Last Updated: October 2006 This handout is provided by the UW Office of Educational Assessment (OEA) as a resource for WebQ workshop attendees who want some basic tips for writing questionnaire items. It does not address broader aspects of survey and research design, but additional resources can be found on our web site: http://www.washington.edu/oea. OEA also provides a variety of consulting and research support services; please feel free to contact us if you are interested in assistance with a research, assessment, or evaluation project (baytam@u.washington.edu, 206‐543‐5190). TIP 1: BE RELEVANT Before starting your survey, you should specify one or several over‐arching questions you wish to address (i.e., research questions or evaluation questions). Your questionnaire items should be focused around these questions. Different Domains of Questions: Behavior, Beliefs, and Evaluation Does providing optional, online practice quizzes help students learn the material in my course? Behavior Of the ten optional online practice quizzes, how many did you complete? Completing the online practice quizzes helped me learn the material in this course. How satisfied were you with the online quizzes? 0 1–2 3– 5 6–7 8– 9 10 Beliefs Strongly Disagree Extremely Dissatisfied Disagree Neutral Agree Strongly Agree Extremely Satisfied Evaluation Somewhat Dissatisfied Somewhat Satisfied ...
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