Premium Essay

Barriers to Communication

In: Business and Management

Submitted By ashirwad1
Words 1214
Pages 5
Barriers to Effective Communication

Encoding Barrier
1. Lack of Sensitivity to Receiver. A breakdown in communication may result when a message is not adapted to its receiver. Recognizing the receiver’s needs, status, knowledge of the subject, and language skills assists the sender in preparing a successful message. If a customer is angry, for example, an effective response may be just to listen to the person vent for awhile.

2. Lack of Basic Communication Skills. The receiver is less likely to understand the message if the sender has trouble choosing the precise words needed and arranging those words in a grammatically-correct sentence.

3. Insufficient Knowledge of the Subject. If the sender lacks specific information about something, the receiver will likely receive an unclear or mixed message. Have you shopped for an item such as a computer, and experienced how some salespeople can explain complicated terms and ideas in a simple way? Others cannot.

4. Information Overload. If you receive a message with too much information, you may tend to put up a barrier because the amount of information is coming so fast that you may have difficulty comfortably interpreting that information. If you are selling an item with twenty-five terrific features, pick two or three important features to emphasize instead of overwhelming your receiver (ho-hum) with an information avalanche.

5. Emotional Interference. An emotional individual may not be able to communicate well. If someone is angry, hostile, resentful, joyful, or fearful, that person may be too preoccupied with emotions to receive the intended message. If you don’t like someone, for example, you may have trouble “hearing” them.

Transmitting Barriers: Things that get in the way of message transmission are sometimes called “noise.” Communication may be difficult because of noise and some of these problems

1. Physical

Similar Documents

Premium Essay

Barriers to Communication

...CLASS: FY MBA Managerial Communication | Essay- Barriers To Communication | Barriers To Communication Communication is the process of transmitting information. The information can be transferred through the exchange of ideas, feelings, intentions, attitude, exceptions, perceptions or commands. The communication is done with the intention to deliver the message to the receiver. The communication involves a thought process. There are many a times at the time of the communicating barriers may occur and this may lead to miscommunication. The miscommunication can originate at the three levels: at the level of the transmitter, of the medium or the receiver. Anything that obstructs the free flow of communication is called a noise. The noise is the major barrier seen at the time of the communication. In the organization also the barriers may do or often occur. The barriers to communication are the difficulties involved in the process of communication which distort the message being properly understand by the reciever. There are various types of barriers which are being faced at the time of the communication: i. Physical Barriers ii. Psychological Barriers iii. Language Barriers iv. Semantic Barriers v. Organizational Structure Barrier vi. Cross-Cultural Barrier vii. Overcoming Barriers PHYSICAL BARRIER * Physical barriers are often occurred due to the nature of the environment. Thus, for example, the natural barrier which exists, if staff are...

Words: 2204 - Pages: 9

Free Essay

Barriers to Communication

...“BARRIERS BLOCK TRANSMISSION OF MESSAGES BETWEEN THE SENDER AND THE RECEIVER”. DISCUSS INTRODUCTION Almost everyone is keen to communicate effectively but in same cases people do not have appreciation of the communication barriers which may be faced in the communication process. Barriers can sometimes be caused by the sender or receiver during the encoding and decoding processes. There are different barriers like language problems, differing emotional states, differing backgrounds, poor listening skills and differences in perception. DEFINITION OF TERMS A barrier is an obstruction that makes it impossible for communication to be effective. Transmission of messages – this is the sending of information from one person to the other through a channel. Sender – this is the person that originates the message. Message – this is the actual data conveyed to the recipient and does not necessarily have to be fact but may be an opinion, a view or a joke. Receiver – is the person or group of persons for which the message is intended and is the one who is suppose to interpret the message from the sender. Encoding – this is the process that the sender puts the information into a medium that best suits the purpose of the massage. Decoding - is the process by which the receiver interprets the message into meaning. STATEMENT OF INTENT This paper will look at barriers to effective communication and the corrective measures to reduce or eliminate them. Language problems When...

Words: 1152 - Pages: 5

Premium Essay

Barriers to Communication

...Barriers to Communication ------------------------------------------------- Barriers to communication General Communications | Interpersonal communications | Written communications | Cultural * The same words can mean in different things to people from the different cultures * Different language and accent, difficult to understand each other * Cultural background, some people may shy to communicate when others are open. * Different religion, Religious views impact the way one thinks and can lead to differences of opinion.Sometimes, a person may feel uncomfortable communicating with people from other religions * Culture influences one's personality and the persona in turn impacts the way one thinks, behaves and communicates. For example, egoistic people may keep themselves away from communicating with the others around * People with different cultural backgrounds look at some things in a different way * Different cultures express their views and communicate differently | Body language * Body language can show how the person is feeling * When you do a presentation without having an eye contact with the audience can act as a poor body language. * Crossing arms means that person is nervous or being defensive * If the person is checking time or looking at the wall this could mean that person is bored, this could be a barrier because person isn’t communicating * Body language helps people see what you are saying as it is important to use...

Words: 275 - Pages: 2

Premium Essay

Barriers to Communication

...Barriers To Communication. This report is going to identify barriers within different scenarios, strategies to overcome these barriers and evaluating these different strategies. Scenario 1- you are a nurse at Stafford Hospital. Maggie, aged 60, has been admitted to your hospital ward for tests after being very tired and struggling for breath. Six months ago she had cancer of the womb and underwent surgery to have a full hysterectomy followed by a course of radiotherapy. Tests have revealed that, unfortunately, Maggie’s cancer has returned and is now in her lungs and kidneys. The consultant arrives for ward round with her junior doctors. The ward is busy and fairly noisy; no curtains are drawn around the six beds in the bay. Maggie is alone. The consultant arrives at Maggie’s bed to tell her the results of her tests. As Maggie has been submitted to hospital, she may find it difficult to communicate with nurses/doctors as hospitals are noisy and professionals may not be able to hear Maggie, this could lead to either Maggie becoming frustrated with the professionals or the professionals getting frustrated with Maggie or misunderstanding what she’s saying and this may then lead to Maggie not having her needs met. Due to Maggie going through surgery and finding out her cancer has returned, this’ll lead to her self esteem being eroded and may cause anxiety so she may feel too scared to talk to anyone. As the ward is busy and no curtains are drawn, there’s a lack of dignity for these...

Words: 2802 - Pages: 12

Premium Essay

Communication Barriers

...Communication Barriers - Presentation Transcript - Introduction Communication is the process by which the source transmit any messages, ideas, information to the receiver through a medium. Barriers of communication are the hindrances or difficulties involved in the process of communication which distort the message from being properly understood by the receiver. Types of barriers Barriers ?Semantic ?Organisation Barriers ?Psychological Barriers ?Other Barriers Semantic Barriers Lack of common language ? ? Poor vocabulary ? Use of jargons ? Poor grammar, punctuation ? Round about verbiage ? Lack of clarity in the message Organizational Barriers Complexity in organizational structure ? ? Status & positions ? Policies, rules & regulations ? Wrong choice of medium ? Communication overload ? Fear of superiors Psychological Barriers Attitudes & Values ? ? Difference in Perceptions ? Past Experiences ? Source Incredibility ? Abstraction ? Filtration ? Resistance to Change Other Barriers Cultural Difference ? ? Distance & Time ? Technical Problems ? Fear ? Poor Communication Skills ? Insufficient Adjustment Periods Ways to overcome barriers Sharpening communication skills ? Use simple language ? Being receptive to changes ? Improving listening skills ? Avoid Jargons ? Open-mindedness ? Avoid prejudice ? Message should be clear and brief ? Contd.. Avoid fear ? ? Build credibility ? Understanding receiver ? Selection of proper channel ? Develop emotional stability ? Receive...

Words: 438 - Pages: 2

Free Essay

Barrier of Communication

...In this essay we will be discussing the four barriers in communication and also which barrier is the easiest to overcome and why it is easy to overcome. The first barrier of communication is the emotional barrier. This barrier can be displayed in either the person who is listening or the person who is talking. This barrier can be caused from when the speaker is inputting a personal spin on the discussion and causing the information to be allowed to have personal input instead of facts. The emotional barrier can also be a way for a person to help keep their self-esteem up. Some of the emotional barriers are depression and psychological problems. Some of the ways to help with addressing problems with the emotional barrier is using peer support systems and also pairing peer support systems and professional help from a psychologist. The second barrier of communication is physical barriers. The physical barrier is caused by environmental factors that make it difficult to communicate. Some of the physical barriers are a rigid chain of command, equipment malfunctions, and obstruction that will slow down or hinder the flow of information. Ways to help keep this barrier from being a nascence is to keep more officers closer together, keep equipment functioning properly, and make sure that all officers have the information that is needed to continue with the case. The third barrier of communication is semantic barrier. This barrier is caused by an inability to agree on meaning in...

Words: 495 - Pages: 2

Premium Essay

Barriers to Communication

...Real Life examples of Barriers to communication Managerial Communication Assignment : EPGP07 Vipin Suresh T (EPGP-07-096) # | Type of barrier | Example | Factor(s) affected | 1 | Physical Barrier | | Noise | Hearing and listening during oral communication get affected at places like a noisy factory and crowded markets | Completeness and clarity | | Time | A communication made at wrong time will be received incompletely. | Consideration and courtesy | | Distance | Faulty seating arrangement in the room can also become a barrier to effective communication, for whichever seats the employees may be occupying, they definitely want an eye contact with one another for effective delivery and receipt. | Completeness and clarity | | Environment | Warm weather or cold weather can cause affects on people's perceptions and their abilities to make decisions. Different climates affect people's views in different ways and can be a barrier to communication caused by environment. | Clarity | | Defects in medium/ channel | Defects in courier service or defects in fax/ printer causing delay and incomplete delivery of message. | Completeness and clarity | 2 | Physiological Barrier | | Physical limitations of humans | Health conditions, hearing problem, poor eye sight etc. may lead to incomplete grasping of the communication that one receives. | Completeness and clarity | | Mental limitations of humans | Inability of young children to understand complex and lengthy...

Words: 950 - Pages: 4

Free Essay

Barriers to Communication

...P3- Explain factors that may influence communication skills and interpersonal interactions in health and social care environments. P4- Explain strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions. M2- Review strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions. D1- Evaluate strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions. In this essay I am going to talk about what barriers are and how they can affect an individual’s communication skills. A barrier is something that prevents you from achieving your goals. I am going to explain 4 different communication barriers including; deafness/noise levels, autism, blindness and depression, I will explain what each barrier is and evaluate the positives and negatives of each strategy to overcome the barrier. The first barrier I am going to explain is deafness. Deafness is when an individual is unable to hear anything that is going on in their surroundings, this can be caused by all different things for example injuries to the head, loud noises and loud music through headphones or out loud. To overcome this barrier, an individual should have a communication passport. A communication passport is a way of understanding what difficulties another individual has and how they can be supported, information...

Words: 2495 - Pages: 10

Premium Essay

Communication Barriers

...A hearing person often have difficulties in communicating with deaf people and the other way around. A communication barrier currently exists because of this inability to understand one another without needing a translator, which is not always present during casual communication with the deaf people. A different scenario would only exist if the hearing person is knowledgeable and understands sign languages. The figure above shows how a hearing and a deaf person communicates in a normal and casual scenario. The hearing person could communicate to the deaf person in two ways. One is without the knowledge of sign languages, and the other, with the knowledge of the gestures. A hearing person could communicate if either a translator is present,...

Words: 970 - Pages: 4

Free Essay

Communication Barrier

...Communication barriers in public discourse Document Design 4(1), 22–41 © 2003 by John Benjamins Publishing Co. 23 Inger Askehave and Karen Korning Zethsen Communication barriers in public discourse The patient package insert Keywords: Public communication, asymmetrical communication, target group, genre, patient package inserts The production of expert-to-layperson documents in private and public companies is an area of research that is gradually gaining ground in research communities throughout the world. This article discusses the nature of public communication written by experts or semiexperts and aimed at a large and heterogeneous audience, often potentially the entire population of a country. The article analyzes common barriers to this kind of communication, and considers topics such as the implications of very broad target groups, expertto-layperson communication and the legislative introduction of mandatory genres as opposed to genres which have evolved naturally over time. The case of the patient package insert is outlined as a prototypical example of ‘public communication’ su¬ering from the problems brought about by the existence of these common barriers. Introduction Public documents have long been considered problematic and have attracted the interest of document designers and discourse analysts, not to mention entire movements such as the Plain English Movement. Numerous organizations, committees, and boards have been set up at national and international...

Words: 11535 - Pages: 47

Free Essay

Barriers to Communication

...More Barriers: * Social contact: strangers may not understand conversations and non-verbal message understood by close friends. Supporting individuals: The care value base requires care worker to value people's equality and diversity as well as their rights. People will feel value and respected when they have been listened to, and when they feel their needs and wishes have been understood by the care Worker. Good communication skills are vital for this, and care Worker must find ways of overcoming the communication barriers that often arise between the client and Worker. Good communication skills are vital for this, and care worker must find ways of overcoming the communication barriers the often arise between the client and worker. Nasima Khanom Barriers to Communication: There are three main ways in which communication can become blocked: Ways of overcoming barriers to communication: Visual disability: * Use conversation to describe things. * Help people to touch things (e.g. touch your face so that the person can recognise you). * Explain the detail-sighted people take for granted. * Check what people can see (many registered blind people can see shapes or tell the difference between light and dark). * Check that spectacles are being worn, if necessary, and that they are clean. Hearing disability: * Do not shout: speak normally and make sure your face is visible so that those who can lip-read are able to do so. * Use pictures or Write message. * Learn to sign- for people who...

Words: 403 - Pages: 2

Free Essay

Barriers of Communication

...Bisnar, Kathryn G. 3FM5 Case Study 11 1. What barriers to communication are evident in this fable? One barrier of communication evident in this fable is filtering. This occurs when you don’t like someone in the organization and we decide to leave out critical details or pointers that would help him or her be more successful in getting things done. Basil is afraid to how will the old man will respond to the bad news that is why he filtered the information and did not tell the whole truth about the new herd taking over their territory. He is afraid that the old man might shout on his face and rave. Even though things aren’t going well in their territory, Basil told the Old Man that things are well and there’s nothing to worry about. This has lead to the Old Man believing that everything is going so well. If Basil was only brave enough to tell Old Man the truth, Old man might have prevented the departure of other walruses to the new herd. In this story, there seemed to have a “mum effect” which occurs when people are reluctant to communicate bad news. Basil clearly was reluctant to deliver the real and bad news to Old Man. 2. What communication “lessons” does this fable offer to those who are serious about careers in the new workplace? In the new workplace, our channels of communication should be open may it be actively or passively. The real information should be told no matter how bad it may be. Failure to communicate the whole truth might affect the organization...

Words: 378 - Pages: 2

Premium Essay

Barriers of Communication

...Everybody, everywhere communicates. Whether it be communication as simple as Intrapersonal (communication within oneself) through to communicating in front of masses of people (public communication). In the business world both types of communications can be used in day to day practices and in Rest Homes for Elderly care good communication is vital both between the staff and between staff and patient. But along with communication comes noise or barriers that restrict the meaning of the message, (Effective Business Communication in New Zealand, Pg. 10) i.e.: how the receiver conveys the message. Using my own knowledge of the working situation within a rest home I have decided that perception is the most important of barriers. Of perception three of the most important areas are, Field of experience, Personality and Characteristics and the use of language and tone. Field of experience includes barriers resulting from differences in education and levels of competence, language barriers are examples of this as are differing experiences with technical jargon, (Effective Business Communication in New Zealand, Pg. 17). For example it wouldn’t be suitable for a nurse to explain to a patient that what’s wrong is that, the blistered epidermis, has an infection, as it is unlikely that the patient would understand what is being said. Peoples fields of experience vary widely within a rest home not only due to the residences geographic locations but also in terms of their study, work, family...

Words: 304 - Pages: 2

Free Essay

Barriers in Communication

...Barriers in Communication There are many barriers that can arise when communicating in a group setting. In order to be highly productive the group must identify and analyze the problems in the group. Too Many in the Group Groups of more than 12 -15 people become complicated. The larger the group the harder the participation will be come. The harder it will be for the group to effectively communicate orally without being talked over or over ridden by others who have ideas as well. Large groups also make it difficult for some people to feel comfortable sharing ideas with others. They may struggle with this and it may appear that they do not want to participate when in fact they just have problems expressing themselves in public. Timing The group setting can be a little intimidating and make people feel rushed. Meeting in a group setting may not give people a chance to think their ideas through. They may feel like they have been put on the spot and can be very stressful and not always produce the best results. In some studies giving a group a tight deadline made them very productive in that small amount of time. With everything that is being rushed some aspect of the group communication will be lost. People may not consider some ideas or even want to bring ideas up if they know it will delay the end result so this resulted in some of the creativity of the group being lost. Negative thinking In a group there may be one or more people who will have something negative...

Words: 336 - Pages: 2

Free Essay

Barrier of Communication

...In this essay we will be discussing the four barriers in communication and also which barrier is the easiest to overcome and why it is easy to overcome. The first barrier of communication is the emotional barrier. This barrier can be displayed in either the person who is listening or the person who is talking. This barrier can be caused from when the speaker is inputting a personal spin on the discussion and causing the information to be allowed to have personal input instead of facts. The emotional barrier can also be a way for a person to help keep their self-esteem up. Some of the emotional barriers are depression and psychological problems. Some of the ways to help with addressing problems with the emotional barrier is using peer support systems and also pairing peer support systems and professional help from a psychologist. The second barrier of communication is physical barriers. The physical barrier is caused by environmental factors that make it difficult to communicate. Some of the physical barriers are a rigid chain of command, equipment malfunctions, and obstruction that will slow down or hinder the flow of information. Ways to help keep this barrier from being a nascence is to keep more officers closer together, keep equipment functioning properly, and make sure that all officers have the information that is needed to continue with the case. The third barrier of communication is semantic barrier. This barrier is caused by an inability to agree on meaning in...

Words: 495 - Pages: 2