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Barriers to Total Quality Management

In: Business and Management

Submitted By nyakoecaleb
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Barriers to Total Quality Management
Background information about the Total Quality Management
Profit making organizations use the quality of their services as a marketing strategy, whereby consumers would identify a given brand owing to its quality and after sale services. Total quality management is a framework that enables companies to prioritize quality in the day-to-day operations of the companies to the extent that the said companies are able to produce high quality products while delivering top quality services during and after the sale period (Gupta, Garg & Kumar, 2014). Accordingly, organizations’ management and employees continuously formulate sound approaches that make it possible for them to improve their products and services. Organizations can only achieve total quality management (TQM) if the said organizations are able to combine management and quality tools as a means of realizing business growth and eliminating wastes while strategizing on how to up surge productivity and profits.
The history of total quality management (TQM) began formerly as a term created to describe the Japanese-style management methodology to improvement of quality. The naval air systems command came up with the term as an approach to enhance continuous quality improvement of all the organizational processes and as such, it encompassed practices and principles such as behavioral sciences, economics theories, the analysis of the none-quantitative and quantitative data, and process analysis. By 1990, total quality management evolved to incorporate the principles of scientific management in United States’ industries. In the same period, many businesses were able to demarcate the approaches of carrying out plans and the process of planning. Further, the same period oversaw the rise of the trade unions while the Hawthorne experiment provided an exposition on how to improve the...

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