...will basic business skills play a role in your professional life? What you don't know will hurt you. As a professional it couldn't hurt to know as much information as possible regarding not only in your trade but also general business knowledge. Ask yourself, what makes a successful professional? In any professional setting their are common key behaviors, actions, and way of thinking that are universal that are used to craft yourself into the ideal expert in your career. Basic business skills can sometimes be easily looked over in this process. Business skills are vital because they incorporate a array of different skills that are important for any job type. For one people skills are critical no matter what your job entails. Public speaking, handling tense interactions, and using effective teamwork and collaboration skills with other professionals are just a few traits needed. “Too many recent grads are not equipped to present the company well over the phone or in person at networking events, new business meetings, etc.,” says Graham Chapman, account coordinator/new business director at 919 Marketing, a PR and marketing firm in Holly Springs, North Carolina. “If you can’t speak [or] present yourself well, it is hard to help a company drive business.” Proper communication can be make a break a professional, one can be the guru of their field but if they have poor communication skills...
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...Effective Business Communication Faculty: Dr. Kirti Khanzode Program: Dual Country Program, IMT Ghaziabad, Module 2 Course Description & Objectives: In contemporary corporate world, the mantra of career progression are excellent communication skills. Studies indicate that managers spend upto 80% of their time communicating. The importance of communication thus, cannot be over emphasized. Ability to express oneself clearly orally or through writing, to present well, to choose the right medium, to be culturally sensitive, are all crucial factors that lead to professional success. The course will focus on upgrading participants’ communication skills, while giving them certain communication frameworks. The course will also orient the participants to think about business communication strategically. Though communication for managers is vast area, the course will focus around some common communication situations for managers like presenting, negotiating, communicating with culturally diverse teams etc. During the course we would also touch upon importance of dressing, grooming & etiquette, and its impact on one’s professional growth. Learning Outcomes: Upon the completion of this course, the participants will be able to: * Understand the fundamental concepts of Business Communication * Communicate effectively with a sense of context & audience, choose appropriate style &channel for communicating in a particular situation * Enhance their...
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...Reflections BCOM/275 April 23, 2014 JACQUELINE GRAY-CRAWFORD Reflections Business Communications and Critical Thinking along with the Career Plan Building Activities are invaluable when thinking about the future. Any good business person has a strong base that is universal across the board and that base is their ability to effectively communicate. Knowing a person's strengths and weaknesses is important when trying to effectively communicate. Knowing your own strengths, wants, and weaknesses are even more important within the business community. The Career Plan Building Activities allow a person to gauge what is needed on a very basic level. The goals wanted along with the environment that is preferred can all rule out entire professions from a person's repertoire. These types of activates are truly a blessing since they allow the taker to gain insight and knowledge that is otherwise hard to gain. Business Communications and Critical Thinking is just as valuable as the Career Plan Activities since it provides a secure and stable base with which to start your professional persona upon. Communicating in a clear and professional manner is a skill that is required in any and all professional work settings. Having the skills to determine what form of communication is appropriate and to be able to accurately judge the audience's needs and wants can be applied in every aspect of a person's work performance. These two resources are important to the development...
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...MS Office Class Proposal Table of Contents Summary 3 Description 3 Course Objectives 3 Course Curriculum 3 Course Standards 3 Course Outline 4 Equipment Needed 5 Financial 5 Assumptions 5 Documentation 6 Summary This proposal is written to communicate the objectives, curriculum, standards and potential revenue in regards to an MS Office class. Description This class will be held 2 days a week for a semester in length. The location and times will be determined as the class is developed. The class will be designed for 12 (twelve) students, but will adaptable due to space. It will be taught in various formats, but not limited to lecture, textbook, and hands-on training. Student will also earn up to 2 (two) High School technology credits. The course will be offered in three sections. The sections must build upon each other. Course Objectives The objective of this course is to provide the background for the students to become knowledgeable in the components of Microsoft Office. It will also provide them with the knowledge and expertise to fulfill many roles in today’s society, be preparing them in the field of office systems. Course Curriculum Textbook - Microsoft Office 2007: Introductory Concepts and Techniques, Windows Vista Edition, 1st Edition ISBN-10: 1423927133 Course Standards This course will be taught to Sunshine State Standards (See Documentation). Course Outline Essential Introduction to Computers Microsoft Windows Vista 1. Introduction...
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...September 28, 2012 Table of Contents Statement of Authenticity …………………………………………………………………...……3 Personal Mission Statement……………………………………………………………………….4 Elevator Speech …………………………………………..………………………………………5 Education………………………………………………………………………………………….6 Resume…………………………………………………………………………………………….9 Professional development and Training ……………………………………………………..…..10 Reference…………………………………………………………………………………..…….11 Reference List …………………………………………………………………………….……..12 Awards and Accomplishments …………………………………………………………….……13 Volunteer History ………………………………………………………………………………..14 Professional Affiliations …………………………………………….…………………………..15 Career Path ………………………………………………………………..……………………..16 Work Samples ………………………………………………………………………...…………17 Statement of Authenticity I, Ani Ohanian am the writer of all of the statements you are about to read. None of these statements of information is plagiarized. All of the information you are going to read is valid. These statements are honest representation of what I represent in skills as a career in the Business Administration field. Personal Mission Statement I am a smart, determined and compassionate woman that will not give up on my dreams. I will not let anything get in the way of my success as it is for me and my family. I will remain on my path and stay...
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...best attention to work together to the works success. Project management is appropriate to many businesses and organizations. Some basic industries that use project management include Information technology, telecommunication, construction, software development, banking, manufacturing, professional engineering and architecture, computers. Project management is important because tough budgets, reducing resources, limited time constraints, and competition to improve the methods we do business in the competitive environment. The great ability of project management makes it possible to focus on priorities, track and measure performance, overcome challenges and issues, become flexible enough to adjust to change and reach higher performance and a higher probability of success in each and every project. The challenges of project management most especially the high hopes from senior management combined with little or no hierarchical permission are powerful, but project managers can influence the entire path of an organization. Project management is very important in today's business environment when one considers the repercussions of the lack of good project management or when project management is not successful applied to projects. Here are some of the repercussions that can be experienced with the lack of or poor project management week communication, missed deadlines, cost overruns, week workmanship, Misunderstandings, redoing work to correct mistakes, unclear directions for the...
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...Introduction to health care management (2nd ed.). Burlington, MA: Jones & Bartlett Learning. • Summary: This is are course textbook and it support an overall view of health care management. This book provides details on how to maintain and sustain a position as a health care manager. The functions and tools needed to perform your job. Each chapter gives details on a variety of topics such as; strategic planning, leadership, quality improvements basics, organizational behavior and management thinking, and many more topics, to be a successful health care manager. Lombardi, D.M., & Schermerhorn, J.R. (2007). Healthcare Management: Tools and techniques for managing in a health care environment. Hoboken, NJ: John Wiley & Sons. • Summary: This text book is mentioned in are weekly readings and have given an insight on the tools and techniques for managing a health care environment. It touched on the responsibilities of managers, the structure of the organization, and the importance of effective communication. It also referenced organizational tools, effective/ planning tools, and the use of effective strategies. National Library of Medicine, National Institutes of Health. (n.d.). NCBI bookshelf. Retrieved from http://www.ncbi.nlm.nih.gov/books/NBK64068 • Summary: This is chapter 6 from NCBI bookshelf that focuses on performance improvement and outcomes monitoring. The information details how to monitor performance so the organization...
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...Health Care Communication Rosa Singleton HCS/320 11/10/2012 Kristin Thrun Health Care Communication When communicating in the healthcare field, is it important that what is actually being said is comprehended by all parties involved in the conversation. Or is it only necessary to just say what you think and feel is necessary and not worry about the outcome of situations? Effective communication is a very important and vital part of a health care professional’s career. Without the due diligence of a healthcare professional, someone’s health can be at risk and they may lose their life. How does effective communication incorporate the basic elements of communication? To use effective communication, one has to know what the basic elements are that goes along with communication, those elements are: the sender who sends the message, the message, the receiver who the message is going to, and the feedback, which is what is being relayed back or being done because of the message sent. Using the elements of communication will not only make one look great to an employer, but it will also boost business, it will help others to understand the conversations that go on between them, and it can also save lives whether it’s in the medical field, or somewhere else in a crisis situation. “The key to effective communication is shared understanding...
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...Communication Opinion To be an effective communicator it is necessary to understand communication is about not only providing information, but also the sharing of ideas, and feelings, but also the ability to receive feedback. Communication allows individuals and groups to share their thoughts, ideas, and feelings about the subject manner. The basic elements of communication are feedback, the message or subject, the sender and the receiver of the information/subject. An effective communicator provides clarity while speaking to avoid misunderstanding; this is especially true when speaking in a health care setting. The speaker must ensure that the receiver’s interpretation is correct, while simultaneously observing the receiver, and interpreting their reaction to the information presented. This exchange of verbal and non-verbal interactions are two people communicating or in a group their thoughts, ideas, and feedback. Each understanding the other’s feelings, exchange of feelings, and discussion and mutual understanding of each other, and the subject matter (Du Pre, 2005). Health care professionals need to master the art of public speaking, interpersonal and business relationships. When speaking with patients, it is very important that the patient feel comfortable to communicate their fears, or lack of understanding of what the health care professional has presented to them. How health care professionals communicate information to patients is key to establish trust between doctor...
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...Organizational Communication Scope —The subject of managing organizational communication encompasses both formal and informal communications throughout an organization, including communications to employees, with employees and from employees to upper management. This discussion reviews the basics of effective organizational communication, the importance of a communication strategy, the role of different communicators within the organization, types of messages and vehicles, training for better communication, and methods for measuring results. Overview- Communication is a vital management component to any organization. Whether the purpose is to merely update employees on new policies, to prepare for a weather disaster, to ensure safety throughout the organization or to listen to the attitudes of employees, effective communication is an integral issue in effective management. In order to be successful, organizations should have comprehensive policies and strategies for communicating with its constituencies: employees, stakeholders and the community at large. Issues involving organizational communication arise in every HR discipline. For content on communications issues in specific HR contexts, see: •Benefits: Communication•Business Leadership: Communication•Compensation: Communication•Consulting: Communication•Diversity: Communication•Employee Relations: Communication•Ethics & Sustainability: Communication•Global HR: Communication•Labor Relations: Communication•Organizational...
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...414-333-7732 www.linked.com/in/howardbishopellis Business Analysis Business analyst with solid track record of optimizing business efficiency through organizational process analysis and change management, and cross-functional collaboration leadership. Domain expertise in marketing, product development, technology engineering, healthcare and financial services. Applies strong coordination, analysis, communication, and thought leadership skills to drive project and program success. Core competencies include: Business\IT Liaison Content and Digital Asset Management Team Collaboration Leadership Change Management Leadership User Support and Training Development Requirements Management Business Process Analysis Professional Experience Rockwell Automation, Milwaukee, WI, 2009 to present Business Systems Analyst For a global developer of industrial automation control and information solutions, lead requirements and change management, quality assurance, research and development to support strategic web-based Marketing initiatives. For a multi-phase, multi-million dollar program with Rockwell’s Web Customer Experience Program: Facilitated acquisition and deployment of web content management system (WCMS) in support of corporate web initiatives. Manage business analysis process for redesign of the Allen‐Bradley and Rockwell Automation corporate web sites. Gather and validate business and functional requirements from business process owners and teams. Manage quality assurance...
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...CHAPTER II LITERATURE REVIEW What Is Office Administration? An office administrator oversees day-to-day office operations. Office administration is the process of overseeing the day-to-day operations of an office. The task of administration is usually the responsibility of an office administrator or manager. Depending on the general operating structure of the organization, and the complexity of tasks associated with the operation in general, the responsibilities of the manager or administrator may focus on a few core tasks, or involve the management of a wide range of functions. One of the core tasks associated with office administration is the management of the employees associated with the office. Typically, office administrators are responsible for supervising the office staff, making sure that each employee has resources necessary to competently carry out his or her assigned duties. Administrators also function as troubleshooters, providing support and assistance to employees when unusual situations arise during the completion of an assigned task. It is not unusual for administrators to be responsible for conducting periodic employee evaluations, recommending pay increases, or providing employees with remedial or cross training as a means of assisting those employees to improve their relationships with the employer. Along with managing and supporting employees, office administration also involves making sure that the office always has the resources needed to remain...
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...Page |1 ABOUT US Bdjobs Training has been the biggest professional training house in the country. The tracks of its training programs include Marketing/Sales, IT , Commercial, Finance, Quality & Process, Industrial Engineering, RMG, Banking, HR, Development/NGO, Management Development and so forth. Since its inception, Bdjobs Training has been mentoring the professionals by providing latest industry focused education. BT, in this expedition, engages hundreds of industry experts to ensure quality education to the young entrepreneurs and professionals of the country. BT offers both short (1 or 2 days) and long courses in the form of workshop and certificate training. Also BT offers customized in-house training programs exclusively designed for a group of employees. Customized courses can be provided either at our training facilities or on-site at clients’ location. Our training programs are lively, interactive, and include role-playing and demonstrations of real-life workplace issues and solutions. bdjobstraining.com Page |2 bdjobstraining.com Page |3 TRAINING TRACKS Marketing/ Sales Track • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 1111 Selling Techniques for Excellence 13 Lessons to turn every Company into Fantastic Brands Advance Selling Techniques Art of Pharmaceutical Sales Brand Management–Walking the Talk Branding for Bangladeshi Business Constructive & Modern Leadership Approach in Selling through Team...
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...UNIT CODE: GB 512 A COMMUNICATION DIARY INTRODUCTORY PART A communication diary is an excellent method to track all the communication that occurs within an organization, between an organization and its stakeholders, between stakeholders themselves, etc. This might include phone calls such as who to/from, duration, topic, action taken, emails: who to/from, subject, time taken, action taken and reports: report topic, time taken, who to/from. Using a communication diary help gather data for providing a great deal of useful information about the communication practices of chosen communication method. Moreover, it can reveal various communication networks, show communication effectiveness or the reasons why the communication failed. Effective two-way communication between an organization and its external stakeholders creates mutual understanding, acceptance and goodwill. Effective twoway communication is audience-centred; uses clear concise, courteous, confident and complete messages to enhance understanding; built positive relationships; gathers information to analyse future trends; applies ethical practices to provide relevant information, etc. (Dwyer 2013, p. 4) A good communicator listens, asks questions, uses positive body language and gives feedback (Dwyer 2013, p. 29). One of the most important aspects of the communication we detected while keeping the communication diary were: Active listening which focuses on the other person’s message and provides appropriate feedback...
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...and a potentially disrupted supply chain through the duration of the campaign. Ultimately, the workforce did not vote for the union but the door was open for dialogue and change. The HR department had the responsibility to uphold one of our company’s core values. Our company’s value of “independence” influenced the creation of a union avoidance strategy that, at its core, fosters an environment where associates can freely represent themselves in any matter and expect the company to work directly with associates to resolve their issue. An HR Professional should ethically protect the interest of the business while being a credible activist to serve as a strong advocate for each employee. Alma Quintero, Director of Human Resources for Hilton Los Angeles North - Glendale hotel, committed herself to ongoing communications with the workforce to positively influence their focus and performance during an organizing effort. Communication is key to any...
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