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Bcom 275 Week 2

In: Business and Management

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Demonstrative Communication
Billie Spring
BCOM 275
June 6, 2011

Demonstrative Communication

Communication is the process of sharing information, thoughts and feelings between people through speaking, writing or body language. Effective communication is when information is transmitted by the sender is received and understood by someone in the way it was intended. Demonstration communications occurs when someone uses ways to communicate other than their voice. This is done by facial expressions, body language, eye contact, or gestures. I will refer to demonstrative communication in this article as nonverbal communication.
When using verbal and nonverbal communication together, similar messages must be sent or else the receiver will become confused. The sender must have some emotional self-awareness and an ability to send the nonverbal signs that address his feelings. When engaged in communication, you must be fully aware and pay attention because if you are distracted, chances are you will miss subtle nonverbal signals. I remember as a supervisor in the military Soldiers would come to my office to discuss their problems. I would listen to them talk while facing the computer and continuing to work. My actions showed I was not paying attention.

The problem with nonverbal communication is that people tend to misread it, or the sender sends confusing nonverbal signals. Improving your nonverbal communication skills will impact your overall emotional intelligence. It also will help you build stronger relationships and experience greater success because emotional intelligence is your ability to accurately read and reacts to others' thoughts and feelings through the use of nonverbal cues. (Brown, 2011)
When I found out from my supervisor my Soldiers felt I was not paying attention to them I corrected the nonverbal communication message I sent to them. I...

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