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Becoming a District Manager of Dunkin Donuts

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Becoming a District Manager of Dunkin Donuts
Congratulations!!! The store owner of Dunkin Donuts has decided to open five new locations over the next two years. A new District Manager will be needed for these new locations and will present many new opportunities. The new district manager will be given complete control, authority, and responsibility to structure, staff and operate the five new locations. The new opportunities will be challenging, but it will also be rewarding. Seeing the new location grow into thriving businesses will show the store owner that he made a great discussion. Many key components will be among the challenges and will include job design, organizational design, recruiting strategy and methods, and training and performance appraisals.
Job Design The first task will be to complete the job design process. A successful Dunkin Donuts location requires many different job functions to be executed. Baack, D., Reilly, M., & Minnick, C. (2014) describes the job design process as:
Job design involves identifying appropriate, job-related knowledge, skills, and abilities to ensure that assigned work can be completed successfully. Designers consider the work, the environment, and the impact of the work on employees. The standard approach to job design involves three steps: job analysis, job description, and job specification. (Chapter 4.2)
Each one of the steps has to be completed for every job function inside the new store locations. The job analysis has already been provided by the Dunkin Donuts franchise operations center. The same goes for all the job descriptions needed to staff fully each new Dunkin Donuts store location. The job specification is open to interpretation and could use some improvement. Many of the job functions can be performed by several multitasking employees, but this can also cause an employee to fail due to...

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