...1Care Delivery: Delegation Introduction The topic I have chosen to discuss in this essay is delegation, as from my experience this is one of the most complex nursing skills to develop, this claim is supported by literature (Weydt: 2010) Delegation is a suitable topic to discuss as it is a necessity for any nurse to be able to delegate effectively, especially in recent times in which nurses are stretched to their limits due to an increase in patient numbers and current government NHS cuts. The NHS is supposed to be protected from the public sector cuts, but new research shows that more than 50,000 jobs are disappearing from the NHS (Ramesh: 2011) Delegation has particular relevance to me as a third year student because knowing when, how and to whom you can delegate requires a complex understanding of the task in hand, the process of delegation, and the skills and existing workloads of the people available. It is especially important to achieve the right balance as a third year student, as delegating too much may result in a loss of control, while failing to delegate or not delegating enough can lead to duties not being completed. I will begin by discussing areas of delegation such as responsibility, accountability and authority. I will then move on to discuss aspects and principles of best practice. I will then continue to focus on managerial and organisational aspects relating to delegation, I will discuss these aspects using examples from practice. Delegation may be difficult...
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...Introduction Time is one of the most valuable resources for everyone. It should be managed properly by the managers of any organizations in order to run the organizations smoothly. And, Delegation is a process of assigning task by one person to the other. The purpose of this essay is to discuss how managers cannot function effectively without good Time Management and Delegation skills. It then discusses the benefits of time management and delegation, drawbacks of delegations and measures to improve time management and delegation skills. Time Management Managing time is very vital as time is very essential to everyone. Therefore, it should be used properly as it cannot be restored. It is a skill that anyone can develop if remain focused and committed. The main purpose of time management is simply to manage the time in order to complete the task in certain periods of time. Managing the time helps us to focus more on our tasks and complete it on required time. In order to be effective, managers need to understand the value of time and utilize it properly. They should be able to know what is most important to them and then plan according to the importance of the tasks. Drucker P.F stated, “Everything requires time. It is the one truly universal condition. All work takes place in time and uses up time (Pg. no. 22)”. In addition, time is a limited resource. It is something that passes quickly and therefore, we should make most of it by not wasting it on irrelevant things....
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...SA MP LE HOW-TO BOOKS H OW-TO BOOKS You Can’t Do It All: Effective Delegation for Supervisors Jeanne Baer H OW-TO BOOKS H OW-TO 1 This preview version of our product is protected by copyright law. Copying or distribution of this file is prohibited. SA MP LE You Can’t Do It All: Effective Delegation for Supervisors By Jeanne Baer Coastal Training Technologies Corp. 500 Studio Drive Virginia Beach, VA 23452 You Can’t Do It All: Effective Delegation for Supervisors Jeanne Baer Copyright© 1999 by Coastal Training Technologies Corp. SA MP LE All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that neither the author nor the publisher is engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional should be sought. Credits: Coastal Training Technologies Corp.: Art Bauer Todd McDonald Editor in Chief: Karen Massetti Miller Designer: Scott Rhone Cover Design and Illustration: Kevin Zdenek Coastal Training Technologies Corp. 500 Studio Drive Virginia Beach...
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...------------------------------------------------- Does delegation help or hurt nursing? A Research Paper April 11, 2013 Fiona Molloy Dr. McDonnell HAS 420 April 11, 2013 Fiona Molloy Dr. McDonnell HAS 420 Fiona Molloy Dr. McDonnell/Bill Miller HSA 420 Does Delegation Help or Hurt Nursing? Chapter One: The History of Nursing. The first nursing school was established in India in about 250 B.C., and only men were permitted to attend because men were viewed to be more pure than women. If you think of a woman dressed in scrubs with a stethoscope around her neck and a clipboard in her hands, you aren’t alone. An overwhelming majority of nurses in the United States today are women. However, nursing began as a practice reserved for men. It wasn’t until the 1800's that nursing became an organized practice. During the Crimean War, Florence Nightingale and 38 volunteer nurses were sent to the main British camp in Turkey. Nightingale and her staff immediately began to clean the hospital and equipment and reorganized patient care. Nightingale pushed for reform of hospital sanitation methods and invented methods of graphing statistical data. When she returned to Britain, Nightingale aided in the establishment of the Royal Commission on the Health of the Army. As a woman, Nightingale could not be appointed to the Royal Commission, but she composed the Commission’s report. (Travel Nurses of America, 2010) Completed, the report was over 1,000 pages in length and included detailed...
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...Recognizing the Need For, Impacts and Benefits of Effective Delegation in the Work Place CASSANDRA C. SMITH Graduate Research Thesis Lawrence Technological University Southfield, Michigan Dr. Thomas Marx Senior Service College Fellowship (SSCF) 2011-2012 Midwest Region Published by Defense Acquisition University 28 Mar 2012 Submitted to Lawrence Technological University (LTU) College of Management in partial fulfillment of the degree of Masters of Science in Global Leadership and Management Submitted to Defense Acquisition University (DAU) Midwest Region in partial fulfillment of the requirement of the Senior Service College Fellowship (SSCF) Program UNCLASSIFIED: Distribution Statement A Approved for public release Report Documentation Page Form Approved OMB No. 0704-0188 Public reporting burden for the collection of information is estimated to average 1 hour per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Washington Headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington VA 22202-4302. Respondents should be aware that notwithstanding any other provision of law, no person shall be subject to a penalty for...
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...Assessment Outcome 1 Manage and Lead People and Activities within the office environment Contents 1 Terms of reference 2 3 Findings 4 3.1 Levels of decision making 4 3.1.1 Strategic 4 3.1.2 Operational 4 3.2 Role of the office manager 4 3.3 Financial planning and budgetary control 6 3.3.1 The purpose of financial planning and budgetary control 6 3.4 Effective delegation 7 3.4.1 What is delegation 7 3.4.2 The delegation process 7 3.4.3 Benefits of effective delegation. 7 3.4.4 Barriers to effective delegation 7 3.5 Leadership models 8 3.5.1 Authoritarian model 8 3.5.2 Democratic model 8 4 Conclusion 9 1 Terms of reference As office manager I have been asked to evaluate the complexity of strategic and operational levels of decision. I will then analyse the role of the office supervisor in the operational planning process. I will then describe the process of financial planning and budgetary control in managing and leading within the office environment. I will then explain the delegation process as well as two benefits and two barriers to achieving effective delegation. I will also evaluate two leadership models adopted by the Office Manager and determine their effectiveness in relation to employee motivation, operational goals, and organisational efficiency. 3 Findings 3.1 Levels of decision making 3.1.1 Strategic Strategic decisions are long term, outward focused decisions that are made at high levels in an organisation. They are...
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...AC 1.1 Evaluate the benefits of delegation. According to Murdock and Scutt (2001) the definition of management is getting work done through people. The ability to manage efficiently and effectively is therefore dependent one’s ability to delegate. The success of any individual occupying a managerial position is measured not by what the individual is able to produce but by what his/her team produces. This can be effected through delegation. There are many benefits to delegation for the delegator/manager, the delegate/employee and the organisation. As a manager/leader it is important to take time to think about goals, not just activities. If it is done effectively delegating can relieve some of your stress and give you more time to do your job. Delegating can help enhance your credibility as a manager/leader. By allowing your employees new ways to show their responsibility, you get their respect and loyalty. It will also help to identify potential within your team. According to Murdock and Scutt (2001) a manager should delegate the following: * Routine tasks * Interesting tasks * Tasks that others could possibly do better * Tasks that others might enjoy * Tasks that are good for an individual’s development * Time consuming tasks * Tasks for which you are not ultimately responsible. Managers who delegate effectively also receive several personal benefits; most importantly, they have more time to do their own jobs when they assign tasks to others...
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...and Application Charmaine Perkins Houston Campus January 12, 2006 Delegation Paper In today’s world there are many companies that strive and become very successful and profitable. In order for any business to establish themselves and have a great tenure they must adhere to not only factors but also delegation. Today, more than ever, managers must learn to use their time effectively. As a manager, you have a multitude of responsibilities. A situation made more difficult by an environment that emphasizes change, rapid responses times, and thinking “outside of the box.” There never seems to be enough time to get it all done. If, however, you are going to have an impact, you must take control of your time and not vice versa. If you try to do it all yourself, this will never happen. You can control your time by arriving earlier, using detailed planners and schedules, or “blocking off time” to focus on special projects. You might also try prioritizing tasks or using an elaborate filing system. All of these approaches will help, but you will never maximize your effectiveness unless you learn to delegate effectively. Stephen Covey, author of The Seven Habits of Highly Effective People, says that “effectively delegating to others is perhaps the single most powerful high-leverage activity there is.” Certainly in today’s business environment, effective delegation will help you achieve your fullest potential (as well help develop those people around...
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...problem of the centralization or decentralization of decision rights concerns the locus of the authority to make decisions affecting the organization. (Colombo & Delmastro, 2008) The question of the determinants of the allocation of decision rights in firms has received considerable attention from different streams of economists and strategy scholars over the last couple of decades. The information processing stream ( see Radner & Marschak, 1972; Harris & Raviv, 2002; Sah & Stiglitz, 1986) contends that hierarchical organizations that centralize the decision-making function can suffer from organizational failures, consisting in leaks that arise in transmitting information from the top to the bottom of the hierarchy and vice versa. Benefits of delegation than arise because of inefficiencies in intra-firm communication (Keren, Levhari, & Kerent, 1979) implementation delays (Radner, 1993), fully exploitation of economies arising from local capabilities and specialization tasks (Bolton & Dewatripont, 1994) and high opportunity costs of highrank managers (Harris & Raviv, 2002). Conversely to the information processing stream, which emphasizes the costs of information processing and transmission, the decentralization of incentives stream (Aghion & Tirole, 1997; Dessein, 2002; Rajan & Zingales, 1998) focuses attention on the incentive costs that arise with decentralized decision-making (Colombo & Delmastro, 2008). Aghion and Tirole (1997)...
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...In the USA, the first formal study of empowerment dates back to Mary Parker Follett‟s management ideas. She distinguished between “power-with” and “power-over” and suggested the process of integration to increase power-with while decreasing power-over (Business and Management Review, 2011). And power-with means get the job done by providing the delegation of authority. Delegation is the work a manager does to entrust responsibility and authority to others and to create new accountability for results (Fletcher and Taplin, 2002). Effective delegation can lessen the authority of managers but cannot lessen the responsibility. And it can help managers to work more effectively and efficiently. The process of providing decision-making authority to non managers is called delegation. For the process to be successful, an employee must be able to obtain the resources and support needed for effective accomplishment of the delegated task. When managers share power with non managers empowerment occurs. Empowering employees enables organizations to be more flexible and responsive and can lead to improvements in both individual and organizational performance. Similarly, it is maintained that employee empowerment is critical to organizational innovativeness and effectiveness. This includes providing the training, tools and management support that employees need to finish a task. Thus, an equipped worker has both the authority and the capability to accomplish the work. Although authority can be...
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...Importance of Delegation from Manager and Subordinate’s Perspective Index Topic Page Number 1. Introduction 4 2. Topic: 5 3. Theory Related to Research: 5 4. Research question 7 5. Literature Review: 8 5.1. Introduction: 8 5.2. Effectiveness of Delegation: 8 5.3. Background of Delegation: 9 5.3.1. Significant freedom to decide how the goal will be achieved 10 5.3.2. Being an available resource to assist in achieving the goals: 10 5.3.3. Assessing quality of the effort and achievement of goals 11 5.4. Delegation Process: 11 5.5. Critical Analysis of Work Delegation: 11 5.6. Unsuccessful Work Delegation: Reasons: 17 6. Research Methodology: 19 6.1. Sampling Technique 19 6.2. Selection of the Participants 19 6.3. Data Collection: 20 6.4. Data Analysis 20 6.5 Significance of the research: 21 6.6. Research Hypothesis: 21 7. Findings and Analysis: 23 7.1. Analysis of the Questioner (Close ended), of Work Delegators: 23 7.2. Analysis of the Questioner (Close ended)...
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...opportunities elsewhere in the organization or outside HP. II. OBJECTIVE The objective of this case study was to be able to understand the importance of delegation of tasks to employees in an organization. III. AREAS OF CONSIDERATION The three most important areas of consideration for this case are the following: 1. The Global Management Program itself. 2. The delegation of tasks to Hewlett-Packard’s employees. 3. The benefits of GAM to Hewlett-Packard’s customers. IV. ALTERNATIVE COURSES OF ACTION The following are the alternative courses of actions for this case study: 1. To continue the Global Account Management Program and maintain the existing policies. 2. To discontinue the GAM program and formulate other strategy since it creates conflict between the global account managers and country managers. 3. To continue the GAM program and have further analysis or re-evaluation on the proper delegation of tasks to Hewlett-Packard’s employees. V. CONCLUSION To be able to deliver good service to customers to any part of the world, a global account management program must be established in an organization with a worldwide service like in the case of the Hewlett-Packard. I therefore conclude that Hewlett-Packard was right in formulating a GAM program for the benefit of its customers. The GAM...
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...AUTHORITY, DELEGATION AND DECENTRALISATION What is an authority? Authority is the cement of organisation structure in which various units of organisation are integrated. Without authority a manager cesses to be a manager. It is the authority that gives managers power to act. Authority is glue that holds organisation together. It is impossible to have an organisation unless some persons have the authority to command action of others. The word Authority is derived from the Latin word “auctoritas” meaning invention, advice, opinion, influence, or command. In English, the word 'authority' connotes power given by the state or by academic knowledge of an area (someone can be an authority on a subject) Weber defined domination (authority) as the chance of commands being obeyed by a specifiable group of people. Legitimate authority is that which is recognized as legitimate and justified by both the ruler and the ruled. Authority sometimes refers to;- 1) The Institutionalized and legal power inherent in a particular job, function, or position that is meant to enable its holder to successfully carry out his or her responsibilities. 2) An agency or body created by a government to perform a specific function, such as environment management, power generation, or tax collection is an authority. 3) Judgment of a court or judicial opinion quoted in support of a legal argument. In management field, the concept authority can be defined as:- 1. The right to guide and direct the actions...
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...of Frauds, oral contracts are void. A) True B) False 2. A contract that by its own terms cannot be performed within a year must be in writing to be enforceable. A) True B) False 3. An oral contract for a transfer of land is never enforceable. A) True B) False 4. A contract must be in writing to be enforceable if it makes performance possible only over a period of more than one year. A) True B) False 5. Randy and Beach Biz Company enter into an oral contract under which Randy agrees to clean Beach Biz’s office for two years. This contract is enforceable by A) Randy only. B) Beach Biz only. C) either party. D) neither party. 6. Draco agrees to assume Mira’s debt to NuSales Corporation. Draco does not get any personal benefit for the agreement. To be enforceable, the promise must be in writing if the debt is for A) $50. B) $500. C) $5,000. D) $50, $500, or $5,000. 7. Retail Sales Company and Standard Purchasing Corporation enter into a contract for a sale of goods. To be enforceable, the contract should be in writing if the goods are valued at more than A) $5. B) $15. C) $50. D) $500. 8. Uri and Vicky orally agree on the sale of Uri’s Nite Club to Vicky and note terms on a pair of the Club’s napkins, which they both sign. A written memorandum evidencing an oral contract that would otherwise be unenforceable must contain A) every term. B) the essential terms. C) the preliminary terms. D) the qualitative terms. 9. Miranda orally promises Nicky...
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...and sponsoring me for this course. I want to assure Management that the money spent by the Company on my behalf to attend this workshop will not be a waste because the knowledge acquired will be applied to the job for effective and efficient work delivery, which would in turn benefit the Company. PREAMBLE The 3-day workshop on Supervisory Management commenced from Wednesday 15th August with registration and opening ceremony. The opening ceremony was attended by the Area Manager, Mr. O. A. C. Ngwu who was also the representative of the Director General of ITF and other staff of ITF. Mr. Godwin D. Udiba was in attendance for the opening ceremony as the representative of the Managing Director, Pamol (Nig) Limited. After the opening ceremony, a group photograph was taken with ITF staff. A total of 14 participants were in attendance all of whom were from Pamol (Nig) Limited. The workshop ended on Friday 17th August, 2012. PROGRAMME CONTENT The course content covered the following areas: • Concept of Supervisory Management. • Roles of the Supervisor in Training and Development. • Coaching and Mentoring Techniques. • Effective Team Work. • Problem Solving and Decision Making Skills. • Delegation and Motivation for Performance Improvement. • Effective Communication and Human Relation. • Performance Appraisal. CONCEPT OF SUPERVISORY MANAGEMENT - BY MR. BEN O. A. C. Several definitions of a Supervisor were given, one of such definitions was that a Supervisor was an...
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