...There are a lot of literature materials which discuss basically all the aspects of e-commerce. A lot of reviews, studies, analysis, and surveys were already formulated by market research firms and organisations with direct interests in the e-commerce business. In this research however, related literature materials which were included were those that mostly concern the business processes and methodologies employed in the use of e-commerce. This section is structured accordingly. First, there is a brief discussion about the definition of e-commerce. Then a justification of e-commerce as a business methodology and its benefits is presented. Different e-commerce applications, issues, and legal concerns were discussed next. Definitions of E-commerce There are many confusing definitions of e-commerce. Some see e-commerce as Internet-based activities only while others include any kinds of exchanges of resources (electronic information, applications, methodologies, and strategies). There is one thing common to all of these sets of general definitions however: e-commerce is a process where electronic connections make it possible to exchange resources. E-commerce is a very broad term used to describe modern ways of doing business today. If we take a much broader view, we define e-commerce as the use of the computer to facilitate all of the firm's operations, many of which are internal. These operations are performed within the firm by the functional areas of finance, human resources,...
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...How E-commerce Affects Business Transactions Published: 15, June 2016 Literature Review There are a lot of literature materials which discuss basically all the aspects of e-commerce. A lot of reviews, studies, analysis, and surveys were already formulated by market research firms and organisations with direct interests in the e-commerce business. In this research however, related literature materials which were included were those that mostly concern the business processes and methodologies employed in the use of e-commerce. This section is structured accordingly. First, there is a brief discussion about the definition of e-commerce. Then a justification of e-commerce as a business methodology and its benefits is presented. Different e-commerce applications, issues, and legal concerns were discussed next. Definitions of E-commerce There are many confusing definitions of e-commerce. Some see e-commerce as Internet-based activities only while others include any kinds of exchanges of resources (electronic information, applications, methodologies, and strategies). There is one thing common to all of these sets of general definitions however: e-commerce is a process where electronic connections make it possible to exchange resources. E-commerce is a very broad term used to describe modern ways of doing business today. If we take a much broader view, we define e-commerce as the use of the computer to facilitate all of the firm's operations, many of which are internal. These...
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...QUIZ 1: Explain the benefits and limitations of E-commerce. Ecommerce or electronic commerce: involves carrying out business over the Internet with the assistance of computers, which are linked to each other forming a network. To be specific Ecommerce would be buying and selling of goods and services and transfer of funds through digital communications. THE BENEFITS OF USING E COMMERCE Benefits to Organizations • Using E-Commerce, organization can expand their market to national and international markets with minimum capital investment. An organization can easily locate more customers, best suppliers and suitable business partners across the globe. • E-Commerce helps organization to reduce the cost to create process, distribute, retrieve and manage the paper based information by digitizing the information. • E-commerce improves the brand image of the company. • E-commerce helps organization to provide better customer services. • E-Commerce helps to simplify the business processes and make them faster and efficient. • E-Commerce reduces paper work a lot. • E-Commerce increased the productivity of the organization. It supports "pull" type supply management. In "pull" type supply management, a business process starts when a request comes from a customer and it uses just-in-time manufacturing way. Benefits to Customers • 24hour support. Customer can do transactions for...
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... This is also referred to as the information age. Digital technology has changed the economy. The new terminology being used is e-marketing where the primary source of value creation for consumers has shifted from physical goods to services and information. This does not mean that everything we previously knew about business becomes irrelevant and obsolete, but it does mean that significant changes in business environment justify new approaches to thinking of the best marketing strategy and management. In summary E-commerce can be defined as an exchange of goods and services between parties, individuals and organizations as well as the electronically based intra and inter organizational activities that facilitate such exchanges.(Dave.C.,2007,p,4) There are four categories of E-commerce:- a) Business to business b) Business to consumer c) Consumer to business d) Consumer to consumer Most business still carries out the traditional ways of conducting business. This is by having a physical address where they have their products and services and translations are made there. Due to the new dot com community and ways of doing business many businesses have taken up the opportunity of conducting business online. This is because of the benefits brought about by doing business using electronic medium, some of these benefits are:- 1) Increasing market share 2) Expanding their geographical reach 3) Venturing into new markets i.e. niche...
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...1 Overview of Electronic Commerce © 2008 Pearson Prentice Hall, Electronic Commerce 2008, Efraim Turban, et al. Learning Objectives 1. Define electronic commerce (EC) and describe its various categories. 2. Describe and discuss the content and framework of EC. 3. Describe the major types of EC transactions. 4. Describe the digital revolution as a driver of EC. 5. Describe the business environment as a driver of EC. 1-2 1 9/12/2011 Learning Objectives 6. Describe some EC business models. 7. Describe the benefits of EC to organizations, consumers, and society. 8. Describe the limitations of EC. 9. Describe the contribution of EC to organizations responding to environmental pressures. 10. Describe online social and business networks. 1-3 Electronic Commerce: Definitions and Concepts electronic commerce (EC) The process of buying, selling, or exchanging products, services, or information via computer networks 1-4 2 9/12/2011 Electronic Commerce: Definitions and Concepts EC can be defined from these perspectives: Business process Service Learning Collaboration Community 1-5 Electronic Commerce: Definitions and Concepts e-business A broader definition of EC that includes not just the buying and selling of goods and services, but also servicing customers, collaborating with business partners, and conducting electronic transactions within an organization 1-6 3 9/12/2011 Electronic Commerce: Definitions and Concepts ...
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...E-business is fast becoming an important initiative for companies to consider, one that impacts every aspect of how a business is run. This report investigates the impact of e-business implementation on various aspects of the organization including; strategy, human resources, customer relationship management, the IT department, technology, the business environment, trust, service management and performance metrics. Implementing e-business applications will require process redesign, organizational restructuring and alignment, new job descriptions and reviewed and revised policies. Organizations will also have to examine tax, legal and security issues. E-business is changing all the rules and models. An organization’s ability to embrace new technology and business models is key to increasing the organization’s productivity. The Internet economy necessitates a fundamental transformation of traditional organizations. The true benefit of e-business is achieved through the digitization of the entire value chain. For a successful e-business implementation it is important that decision-makers understand the nature of these changes, their potential impact, and plan for them and manage the entire process in such a way as to ensure buy-in of all the relevant stakeholders. The decision to implement an e-business initiative should not be undertaken lightly and the benefits that can be gained from such a venture must be investigated thoroughly before deciding to go ahead. The internet has...
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...Overview of Electronic Commerce 1. Define electronic commerce (EC) and describe its various categories. 2. Describe and discuss the content and framework of EC. 3. Describe the major types of EC transactions. 4. Discuss e-commerce 2.0. 5. Understand the elements of the digital world. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall 1-1 6. Describe the drivers of EC as they relate to business pressures and organizational responses. 7. Describe some EC business models. 8. Describe the benefits and limitations of EC to organizations, consumers, and society. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall 1-2 • electronic commerce (EC) The process of buying, selling, or exchanging products, services, or information via computer • e-business A broader definition of EC that includes not just the buying and selling of goods and services, but also servicing customers, collaborating with business partners, and conducting electronic transactions within an organization Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall 1-3 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall 1-4 • OTHER EC CONCEPTS – Pure Versus Partial EC – EC Organizations • brick-and-mortar (old economy) organizations Old-economy organizations (corporations) that perform their primary business off-line, selling physical products by means of physical agents • virtual (pure-play)...
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...KENYATTA UNIVERSITY MOMBASA CAMPUS Management Science Department BMS 501: MANAGEMENT INFORMATION SYSTEMS ELECTRONIC-COMMERCE AND MOBILE-COMMERCE PRESENTED BY: LEONIDA CHEPKORIR SOI D53/MSA/PT/25210/2012 PRESENTED TO: Athman Fadhili Lecturer, Management Science Department Kenyatta University, Mombasa Campus. 9th OCTOBER 2013 1 TABLE OF CONTENTS CHAPTER ONE INTRODUCTION……………………………………………………….……………….3 CHAPTER TWO 2.1 DEFINITION OF COMMERCE……………………………………….……………5 2.2 DEFINITION OF E-COMMERCE……………………………………….…………5 2.3 E-COMMERCE PROCESS…………………………………………….……………5 2.4 ORIGIN OF E-COMMERCE …………………………………………….…………5 2.5 DIFFERENCES BETWEEN E-BUSINESS AND E-COMMERCE….……………7 2.6 CLASSIFICATION OF ELECTRONIC-COMMERCE ……………….…………….8 2.7 FACILITIES THAT SUPPORT E-COMMERCE……………………….……………9 2.8 BENEFITS OF E-COMMERCE…………………………………………….………..10 2.9 LIMITATION OF E-COMMERCE……………………………………………….…..12 CHAPTER THREE 3.1 DEFINITION OF M-COMMERCE…………………………………………………..15 3.2 CHARACTERISTICS OF M-COMMERCE………………………………………….18 3.3 PARTICIPANTING ENTITIES IN M-COMMERCE VALUE CHAIN…………….18 3.4 FUNCTION OF THE MOBILE NETWORK OPERATOR IN M-COMMERCE …..18 3.5 BILLING……………………………………………………………………………….19 3.6 AREAS OF APPLICATION OF M-COMMERCE………………………………...…20 3.7 REASONS FOR HIGH ADOPTION RATE OF M-COMMERCE…………………..21 CHAPTER FOUR CONCLUSION…………………………………………………………………………….22 REFERENCES …………………………………………………………………………...23 2 CHAPTER ONE INTRODUCTION Internet revolution has made available...
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... | |TOP Bookstore on the Rise | |Technology in the Bookstore | | | | Table of Contents Proposal I. Subject of the Project II. Business Problem Statement III. General benefits to the organization IV. High level Approaches V. Audience Milestone 1 I. Company Background II. Discussion of Business issues III. Benefits of Solving the problem IV. Businses/technical Approach V. High Level Solution Milestone 2 I. Technology or business practices used to augment the solution II. Value of the Approach III. Business process changes Milestone I. Technology or business practices used to augment the solution (plus) II. Conclusions and overall recommendations III. High-level implementation plan IV. Summary of project PROPOSAL 1. Subject of Course Project The subject of my Course Project is TOP Bookstore using technology to increase competitiveness and profitability. It lacks in dealing with...
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... |4 | |Human Resources in Virtual World |6 | |Challenges in performing specific Human Resource function |7 | |Guidelines for Hr professionals |9 | |Do it E-commerce way |10 | |Conclusion |11 | |Reference |12 | PAPER TITLE: “HUMAN RESOURCE CHALLENGES IN E-COMMERCE” ABSTRACT: E-commerce and Internet technology is changing the face of HR and the way companies do business. New technologies are being developed every day, with each new innovation promising increased employee efficiency and greater and greater interactivity. The impact of these new technologies on the human resources professional is both profound as well as challenging. The challenge is to define what the new HR role is and determine how it can best be aligned with evolving business strategies. But the challenge is also whether...
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...Proposal for AutoZone E-Commerce S Webster University Mr. Sullivan Proposal for AutoZone Ecommerce System This document presents the proposed E-Commerce System for the AutoZone Company. The main goal is to address the problem of the company: the need for a comprehensive and integrated information system that would support E-Commerce along with the supply chain management system and the customer relationship management system. Note that AutoZone is a company that distributes and sells automotive spare parts and accessories to its various stores in the country. This business organization is already operating in different geographical locations and is continuing to grow while maintaining its supply chain as a vital component of the business. In this regard, it is argued that the AutoZone Company needs to develop such a comprehensive and integrated system in order to maximize the business benefits of the supply chain management system, the customer relationship management system and the e-commerce system. To date, the work that has been completed includes the development of the individual systems, namely, the supply chain management system and the customer relationship management system. These two systems have already been individually developed by the company, which means that the supply chain management system and the customer relationship management system are already functioning separately. The company is already benefitting from the use of these two systems, but the system...
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... INTEGRATION SYSTEM: ERP, e-‐Business & e-‐Commerce 1 IT INTEGRATION SYSTEM: ERP, e-‐Business & e-‐Commerce 1] Executive Summary ………………………………………………………… 3 1.1] Introduction & Problem Background ……………………..……... 3 2] eBusiness Solution ………………..………………………………………… 3-4 2.1] Enterprise Resource Planning …………………………………… 4-5 2.2] eCommerce ………………………………………………………... 5 3] Benefit of New System Integrations …..…………………………………… 5-6 4] Risks and Challenges of New System Integrations …..………………….. 6-7 5] Recommendation ……………………………………….………………..…. 7-10 5.1] Facing supplier and business partner (e-business)……………. 8-9 5.2] Internal Operation (ERP System) ……………………………….. 9 5.3] B2C and Customer-Facing Applications (e-commerce) ………. 9-10 6] Conclusion ……………………..…………………………………………….. 11 7] Part B …….…………………………………………………………………… 11 8] References ………………………………………………………………… 12-13 2 IT INTEGRATION SYSTEM: ERP, e-‐Business & e-‐Commerce 1.1 Introduction & Problem Background The innovation in ICT have been radically altering the way enterprises are organized and their relationship with the market, and by creating a new growth model that has been integrate to a global movement of market liberalization and expansion of tradable services (Tigre & Rovere, 2003). Electronic business or commonly known as e-business has becoming a popular trend...
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...Classact the competitive advantage that can be gained by implementing IS and IT strategies within the organisation. Specifically this report will be discussing about supply chain management, customer relationship management and E-commerce as three very innovative solutions that are very crucial for the continued existence and increased profitability of Classact. We will be discussing on how other organisations who have implemented customer relationship management, supply chain management and E-commerce have been able to forge ahead of their competitors, increase their profits and maintain that same one to one relationship with the customers. Finally recommendations have been made as to how Classact can forge ahead of their competitors instead of falling prey to bankruptcy by lagging behind in IS and IT innovation. Today it has become critical for businesses to adopt e-commerce in order to gain a competitive advantage and meet customer needs. It's biggest advantage being the accessibility to customers, suppliers and buyers all over the world by the medium of Internet and various networks. It has also resulted in cost reduction in areas like marketing, processing and storage of information. It has proven to be increase efficiency of the business. E-commerce works in collaboration with another crucial area for businesses 'Supply Chain Management'. 'Supply Chain' is an entire chain of facilities and various distribution channels facilitated for a whole network of businesses to be...
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...Bushry (2005) defines electronic commerce as „an emerging concept that describes the process of buzing and selling or exchanging of products, services and information via. telecommunication and computer networks including the Internet“ (p. 1). Bajaj and Nag (2009) notice that „E-commerce not only automates manual processes and paper transactions, but also helps organizations move to a full electronic environment and change the way they operate“ (Nansi, 2004, p. 14). In a word, E-commerce today involves business information sharing, business relationships maintaining, and business transactions conducting by telecommunications networks (Web catalogues, advertazing and other). Besides, e-commerce considers electronical orders of products and services, payments (traditional payment, by credit cards, EDI, digital money), form filling (Web form, e-mail, faxing and others), services and technical support (Frequently Asked Questions, e-mail, bulletin boards and others). One of the major advantages of e-commerce is low connection and usage prices and multichanelled access and delivery. On the other hand, M-commerce reffers to mobile commerce and it “is defined as the exchange or buying and selling of commodities, services, or information on the Internet through the use of mobile handheld devices.” (p. 1-2). In another words, mobile commerce refers to the implementation of e-commerce over wireless devices. It is commercial mobile computing application based on wireless networks...
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...at identifying the problems that are caused by ICT in the application of electronic commerce and electronic business in rural Nigeria. The paper will point out these limitations and give solutions to each, thereby ensuring a smooth development process. The following limitations were found: System scalability and available customers, fraud and identity theft, delivery time and uncertainty, trust and customer satisfaction. Key words: Electronic commerce, Electronic business Methodology: The method used in this research is Internet research and personal observation. Solutions To The limitations Of E-commerce And E-business According to Wikipedia: “Electronic commerce consists of the buying and selling of products or services over electronic systems such as the Internet and other computer networks. It is more than just buying and selling products online. It also includes the entire online process of developing, marketing, selling, delivering, servicing and paying for products and service”. Wikipedia also stated: “Electronic business may be defined as the application of information and communication technologies (ICT) in support of all the activities of a particular business” This type of business has many disadvantages that deprive people of its advantages especially those in the rural areas” E-commerce and E-business are very important ICT tools that can help businesses and organizations...
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