1. What are the advantages for an airline of using a revenue management system? * Customer complications such as cancelled flights, people changing bookings, delays and re-bookings, considering the different fare levels could be dealt with the use of this system * The airline industry’s reliance on the information systems not only helps the business revenue but it has helped the industry manage forecast customer demands for flights at all different levels * It could also help gain competitive advantage over other airline in gaining more customers. 2. Are revenue management systems a competitive advantage or simply a new necessity for doing business in the airline industry today?
Revenue Management System is a new necessity for doing business. As competitive the business gets, the flight fares become lower. Although this system would help win customers from other airlines, by introducing competitive fares which initially might force the airline to lose the potential revenue. But with loyal customers the revenue generates more which would gradually be an advantage to the airline.

3. What other industries could benefit from the use of a revenue management system? * Taxi industry, with the use of revenue Management System are benefiting from it. * Public Transport Industries such as trains and buses could as well benefit from this system. * Hotel Industry could use Revenue Management System to gain competitive advantage over other Hotels, as well as manage their customers to provide customer satisfaction.

4. How could an airline use customer information to gain competitive advantage?
Through the use of Customer Information, an Airline could provide competitive fare and depending on the customers, it could also help provide the right flight to the right customers to gain competitive advantage over other airlines.
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