...resources to assist him. Arthur will need to find a solution to filling the holes left by those going on vacation, while not disrupting the flow of the warehouse. Background Arthur Reed, a warehouse supervisor for Blue Grocery Stores and employee of 20 years is once again up against a situation that has been trouble for him in the past. As the nice weather of summer months roll around, many senior staff wish to use the time the company offers and take a vacation. Where this becomes an issue for Arthur, is when the time comes to find temporary employees to fill the spots left by those on vacation. What makes this juggling act more difficult is the hours that are offered are inconsistent as they will be “on call”, the temporary employees are required to pay union dues and need costly work boots. To top it off, the position pays $6 per hour. Arthur has just a few months before the frustration is upon him and he needs a plan. Key Issues First, Arthur’s would have less pressure against him if he would not wait until the last minute and pro-actively worked on a solution. Nothing will make a task seem more difficult than a condensed time frame, especially one that is self induced. Prior planning and solid organization will be his first area of attention. Blue Grocery Stores is not making this an easy task with a less than attractive offer for those fill in spots. The fact the wage is $6 per hour, they must pay the union dues, the hours are limited and inconsistent and they will need...
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...In this essay, I am going to discuss the staff management problem Arthur Reed faces every summer. Arthur Reed, a supervisor at the Blue Grocery Stores, has an issue with hiring temporary workers in sufficient numbers to cover the sick and vacationing workers for the summer months. As warehouse supervisor in charge of two shifts on the shipping dock, Arthur usually manages to run the shifts smoothly every year except in the summer months. During the summer months, Arthur faces a shortage of staff when most of his senior staff call in sick or take vacation. Arthur runs into this problem every summer and does not look forward to the frustration of trying to hire sufficient temporary workers this summer. Although Arthur has earned the respect within the industry and has 20 years experience in the grocery industry, when it comes to dealing with staff shortage, Arthur does not know how to manage the problem. If Arthur knows he will faces this problem yearly, then why does he not plan ahead to avoid the frustration? Perhaps Arthur is not managing his staff as well as he can because he is lacking in supervisory skills; otherwise, he would not have run into this problem every summer. What are the problems? Staff management and on-call workers are the problems. In my opinion, Arthur is having a problem managing his senior staff because he is not communicating with them effectively regarding scheduling vacation and call-in sick days. The reason he keeps having the same problem every...
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...INTERACTIVE ACITIVTY My experience with the Invader video game was pretty amazing. First of all, I was actually getting impatient and upset because I didn’t know what I was doing on the game. When I got to clicking all the shuttles, I came across clicking on a red shuttle, and I destroyed it. Then, I started to click on all the red shuttles that came down, and they all were being destroyed once I was clicking them. So after I clicked about ten red shuttles, I tried to click on other colors like purple and blue to see if they would be destroyed. Believe it or not they were destroyed as well. My translation of the Invader video game was I was given no instructions at the beginning of the game. I had to use my knowledge to see what color would go away, and the red went away first. I was reinforced to keep clicking the red, and then I was able to click other colors where they could be destroyed as well. CLASSICAL CONDITIONING As I researched examples of classical conditioning within treating psychological disorders, it became quite interesting. The first example was a man feared birds. So, he was put in a room with a bird for a long period of time, and the bird was no harm to him. Then, the phobia finally diminished because he learned the bird was not going to harm him. The second example I researched was a little girl playing with her neighbor’s dog. One day she pulled too hard on the dog’s collar, and he started barking and growling. The little girl was startled by the dog...
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...same site, less than 1% of plastic bags used in the US are recycled due to recycling costs being much higher than the recovered plastic is worth. States are attempting to find new strategies to reduce the number of plastic carry-out bags from grocery stores and other retail outlets to help with the issues arising. They believe regulating the use of bags can lower harmful impacts to oceans, rivers, lakes and the wildlife that inhabits them. Reducing bag use can also relieve pressure on landfills and waste management. One of the methods being experimented with is charging for the plastic bags given out at grocery stores. This is definitely something stores should try to help out both economically and environmentally. Economically, charging for plastic could help the world in a few ways. It would profit the community, it would put more money into recycling as more people buy reusable bags, and it could cut costs on manufacturing these bags, making it possible to put money elsewhere. Charging for plastic would create an extra income for grocers and make it possible to lower item prices in the store, which would greatly benefit the community. Imagine if all items were price cut by 20%, even 40%? How amazing would that be? Your average grocery trip that costs $200 plus would be half that. Our poverty rate in each city would drop dramatically if this were the case....
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...supermarkets mentioned in the study, Foodland received five star ratings for quality of products, customer service and accessibility of staff, layout of store, and freshness of fruit, vegetables and meat. Coles earned top marks for quality of products, range of products, customer service and accessibility of staff, and layout of stores, and Woolworths saw five star ratings for range of products and layout of stores. The Canstar Blue survey, of 2500 Australian adults, shows that 53 per cent are loyal to their supermarket. Of those, 66 per cent cited familiarity with the store as the main reason for their loyalty, while 56 per cent said it was closest to their home and 53 per cent said they have a loyalty card and enjoy collecting reward points for their loyalty. About a third of respondents (35 per cent) also said they prefer the products they buy there to any other supermarket. Sixty five per cent of survey respondents believe their usual supermarket offers the best value for money, while 58 per cent find the quality of supermarket private label brands to be as good as the big brands and 46 per cent believe they could get their groceries cheaper at a different supermarket but prefer the convenience of the one they know best. Seventy four per cent say it is important to them to buy locally produced food. The Canstar Blue survey also asked respondents about their supermarket “pet peeves”. Topping the list was long queues at the checkouts (62 per cent), followed by desired...
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...Delmont Housing Projects Community Profile Type of people who live in the community The community is comprised of people from low socio economic backgrounds, limited educational backgrounds and skills. The racial residents that comprise the neighborhood are 85% African American, 10% Hispanic and 5% Caucasian. Type of work the residents do The residents are blue collar workers. The city has several oil refinery plants surrounding the area. Some of the residents work at the plants, some have mediocre jobs making minimum wage and others are receiving checks from the welfare department. How and where members of the community interact such as festivals, grocery stores, community events, and so forth The housing project has a community center for the residents which they patronize quite often. Located near the housing project is a shopping center called Delmont Village which has a grocery store, clothing store and several other stores that are accessible to fill their needs and wants. Down the street are gas stations, restaurants and convenient stores situated in walking distance if they feel the need to venture out. Address the following questions in the profile: How would you describe the responsibilities of the individuals to the community? The individuals living in the community seem to take pride in their dwelling area regardless of their financial or economic status. The property is clean and free of waste and other debris. The men are seen cutting the grass and...
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...Marketing practices and strategies for Aldi Introduction of Aldi Aldi is a leading retailer with over 8,000 stores worldwide. Since opening its first store in Germany in 1913, Aldi has effectively established itself as one of the highly regarded retailers in the international business market. Aldi’s main marketing objective is to grow its market share around the world. Its emphasis is on providing high quality products and excellent value for customers. Aldi offer customers a smarter way to shop. Aldi.com states that they promise to “provide our customers with the products they buy regularly and ensure that those products are of the highest possible quality at guaranteed low prices.” Aldi is a strong supporter for the environment, health and nutrition. Aldi always sources fresh fruit and vegetable produce from local growers. Aldi is expanding as many new stores have been established in suburbs where the cheaper groceries are of great value to the community such as the Introduction of Aldi in Toukley where a good quantity of the population includes the elderly people where they can have access to groceries that suit their budget. Below is from https://corporate.aldi.com.au Aldi brief Company Portfolio In the US alone approximately 1220 stores in over 30 states and the estimated sales revenue generated from all the stores in 2013 was US $7.9 billion. In Germany 3000 Aldi stores are located as Germany and over 70% of German households shop at Aldi and Germany was the origin of Aldi...
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...Martin’s Grocery Store Going Online! The Value of Convenience YOUR NAME MBA6004 Unit 4 Professor Steinhagen 11/15/2013 Table of Contents History of Martin’s………………………………………………………………...3 The Journey of Martin’s…………………………………………………………..3 The Future of Grocery Shopping…………………………………………………5 Strategy Recommendation………………………………………………………...6 Conclusion………………………………………………………………………….8 References…………………………………………………………………………. 9 Many industries in the United States are expected to utilize the web to expedite services and to meet the demands of customers. Grocery shopping is one of the most popular industries that are expected to change by offering online shopping and home delivery services. There are many benefits to online grocery shopping which include accessibility, consuming healthier produce, and convenience. Online grocery shopping is estimated to grow by 9.5 percent annually and is on track to become a $9.4 billion industry by 2017 (usnews.com). Amazon, Costco, Google, and Peapod have already invested millions in the infrastructure of their online grocery business. However, Martin’s grocery store has chosen not to follow the business model of offering customers online ordering and delivery services. The grocery legend believes customers would rather have a “hands on” shopping experience that includes friendly cashiers, attractive store displays, and helpful baggers. Martin’s must change their business model to offer customers local produce...
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...Organizing: Costco Salena Jolley MGT/330 October 14, 2013 Angela Guest Organizing: Costco Grocery shopping can often times be a time consuming, tedious, and expensive trip. Most grocery stores offer a large variety of items for consumers to choose from. If a consumer needs a bottle of peanut butter, he or she will go to the grocery store where he or she is faced with a large variety of choices. Sometimes choosing which peanut butter to buy requires large amounts of time just looking at the different choices on the shelf. Some consumers may feel overwhelmed with the choices and walk away without purchasing any peanut butter. Other consumers will clip a coupon that offers a discount for one brand of peanut butter. When they get to the store, they find that the price of that brand of peanut butter even with a coupon is still more expensive than two or three other brands sitting on the shelf. Cutting out coupons and organizing them before making a trip to the grocery store is time-consuming and often frustrating for many consumers. In today’s economy, consumers want to go to a store that always offers a good deal and is competitive with other stores in price. Costco has cornered the market on amazing retail prices. In 1982 Jeff Brotman and Jim Sinegal met together to discuss plans of opening a new wholesale club business. By 1983, the first Costco warehouse opened up in Seattle Washington. By the end of 1984, nine Costco’s were open in five different states. In 1995, the...
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...My favorite cleaning products: always test inconspicuous area if not sure Joy or Dawn dish soap: in the kitchen and for a great general-purpose water and soap cleaner Dow Scrubbing Bubbles: this is by far the best tub and tile cleaner that I have ever used. I like the liquid kind and I usually spray it directly on my mesh sponge. BarKeepers Friend scouring powder: Purchased in most grocery stores where you buy Comet and other related cleansers. Great for stainless steel sinks, removes rust, great for glass stovetops, removes hard water deposits from faucets, etc. Cinch or Windex Clear Multi-Surface Cleaner: These products are clear and will not leave blue stains on grout or blue drip stains on carpets. Great for glass, mirrors, and just about any surface. Pledge Clean and Dust: great dust grabber prevents static, great polish that does not build up, can even be used on TV’s and VCR’S, and has great smell. Thunderblast: One of my favorites. Purchased in the automotive section at Dollar General - only ($2). This is the most powerful general purpose cleaner (like 409, but 14 times stronger). I use it on the grill, and for really grimy and greasy clean ups. Add a cup to your husband or son’s yucky work clothes. Follow instructions. Warning: This product is very strong and could cause surface damage to some items. I use gloves because it tends to make my skin rough just after use. Be sure and wipe cleaned surface with clean damp rag to remove any remaining cleaning...
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...Company to Excel Ethics of Business Centenary College October 13, 2013 WEGMANS A COMPANY TO EXCEL The Wegmans grocery store chain started its history with two brothers, but today has over 36,000 employees with a genuine commitment to each of them. (Hoovers, 2013) John Wegman first started in the grocery business by opening Rochester Fruit and Vegetable Company in 1916. (History, 2013) The corporate headquarters is still located in Rochester, NY where the company started. (Snapshot, 2013) In 1921, the bothers John and Walter Wegman purchased the Seel Grocery Company. After acquiring the store the brothers introduced bakery and general items to the sales floor. Nine years later in 1930 the name changed to Wegmans and a 20,000 square-foot store with a cafeteria was opened. In 1931 John and Walter Wegman incorporate Wegmans, but the company still remains privately owned. (History, 2013) Wegmans has a history of quickly adapting to technology. The co-chairman Robert Wegman was part of the industry committee that created UPC labels and in 1974 Wegmans started to use bar-codes before most competitors. In 1990 electronic discounts and coupons were initiated. (Facts, 2013) Wegmans has grown substantially since its inception in 1916. The company is located in the northeast of American and has eight-three stores in six states. (Store Locator, 2013) Wegmans is a privately held company which Hoovers estimates the annual revenue exceeded 6.6 billion dollars...
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...Windshield Survey Assessment Paper Windshield Survey Assessment Paper Physical The city of Victorville began in 1962 and started off with a population of 8,000 that has grown to be a population of 121,000, and continues to grow (92392 Zip Code Population and Races, n.d.). The condition of the houses appear to be in mint condition with the exception of some homes in the area of El Evado and Pacoima that have lawns that are dead and full of weeds. The paint on these homes are chipped and not well kept. There are many apartments in Victorville that appear to look old on the outside, but each apartment building has been renovated to look more twenty first century. There aren't many abandoned houses in the city of Victorville but there abandoned vehicles in front of houses that have oxidized paint and dust covering them. The houses in the neighborhoods are very similar in their layout, the only difference each house has is the color of the paint on outside of the house. Some residents have also added on additions to their homes such as extra rooms or in ground pools, which have raised the equity in these homes. There is one abandoned building that stands out in Victorville and that is because it is in a shopping center that has flourishing businesses within that same parking lot that use to be an Albertsons. This building has been empty for a couple years and is located on Bear Valley and Amargosa. There is a large number of stray dogs in Victorville due to the faulty wooden...
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...impact upon many aspects of society, both local and worldwide, and as a result the American people should not support WalMart. Audience: How many people shop at Walmart? Introduction "Always Low Prices" is the famous pledge of WalMart, the retail-giant that features 180,000-foot "Super-Centers that sell everything from tires to groceries to live goldfish. In reality though WalMart's pledge should be "Always Low Prices, Always Low Wages, Always Low Morals, AlwaysLow Ethics"! WalMartis a behemoth corporation that "hauls off a stunning $220 Billion a year from its customers, resulting in a net profit of over 7 billion dollars a year for the company (Hightower 1). The famous blue vests of "associates" and the smiling yellow Dot that promises those low prices are not only common symbols in the United States, but also in nine foreign countries around the world. The super-giant retailer WalMart has a negative impact on many aspects of society, both local and worldwide, and as a result the American people should not support WalMart. Let's begin by looking at the problem of WalMart being a negative force. Body A. When WalMart builds a store in a town, it decimates the economy of the town and forces small-businesses out of business. According to Paul Kurtz's article, "The Decline of small business," when WalMart, "invades a town, many or most of the local businesses are driven out, changing the entire character of Main Street”. a. The reason so many small-businesses...
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...Executive Summary As reported in its Annual Report on Form 10-K for fiscal year ended September, 27, 2015, Whole Foods Markets, Inc. continues to be the leading natural and organic foods supermarket (and the 5th largest public food retailer and 10th largest food retailer based on industry 2014 sales rankings), currently operating 431 stores in 42 U.S. states and the District of Columbia, 10 in Canada and 9 in the United Kingdom. In this case study, “ WFM” or the “Company” will refer to the parent company and the name “Whole Foods” will refer to its stores and grocery business generally. What started as a single small natural foods store called SaferWay in Austin, Texas in 1978 led to the opening of the original Whole Foods Market in 1980, followed by a combination of building new stores and acquiring existing ones. WFM went public in 1992 and not only continued to increase the number and size of Whole Foods stores, but also raised industry standards for the production and distribution of natural foods as well as promoting respectful and sustainable farming and business practices. Additionally, WFM is regularly recognized as one of most desirable employers, with human resources and management practices that allow for more regional discretion and local involvement plus genuine employee input, enhanced employee education and development, and relatively higher compensation within the industry. Founder and CEO John Mackey strives to balance his health- and environment-oriented...
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...Customer Satisfaction and Customer Loyalty among Grocery Shoppers a research done in The Netherlands [pic] ERASMUS UNIVERSITY ROTTERDAM Faculty of Economic Science Author: Stephan (S.A.) de Jong Supervisor: Drs. Jordana Liberali Exam number: 311458 E-mail address: 311458sj@student.eur.nl / s.a.jong@hotmail.com Course : Economics and Business Economics (Marketing) Thesis: Master thesis Date: August 11, 2011 Preface This master thesis is considered as the final exam before graduating in a Master of Economic Science. With this last piece of work I will complete my study Economics and Business Economics, specialized in Marketing at the Economic Faculty at the Erasmus University of Rotterdam. The topic of this thesis is customer satisfaction and customer loyalty among grocery shoppers in the Netherlands. The focus of this research will be on the region ‘Het Westland’, a district in the southwest of the Netherlands. The purpose of this research is to investigate the relationship between customer satisfaction and customer loyalty and the main drivers of those two. The research took me about seven months and it was very interesting to see the different aspects of doing a research like this. I wish to pay special thanks to Drs. Jordana Liberali, my supervisor at the Erasmus University of Rotterdam, for advising, supporting and providing me with useful information but also criticism...
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