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Boardman Management Plan

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Introduction Boardman Management Group is overseeing the management and daily operations of Baderman Island Resort. The resort is an all inclusive vacation and business meeting destination that has many amenities to offer its guests The resort has a variety of restaurants, hotels, convention centers, golf courses, botanical gardens, spas, recreation center, shopping, art gallery and several beaches. Baderman Island resort is in need of improving their word processing software either by upgrading the current software or by implementing a completely new application. Boardman management Group has hired Smith Systems Consulting to help analyze whether to upgrade current software or to acquire new software and then to implement the chosen application. The analysis should include all aspects and considerations of what the resort needs from their word processing capabilities now and in the future. The analysis should also include what the changes the resort and the users of the word processing software will face before, during and after implementation.
Utilizing Smith Systems Consulting Boardman Management Group has hired Smith Systems Consulting to help analysis and implement Baderman Island Resort’s processing software problem. Boardman Management Group will utilize the expertise of Smith Systems Consulting in many ways to ensure the resort successful implementation of upgraded or new word processing software. Smith Systems Consulting will analyze every aspect of the project including the problem with the current word processing software, the requirement for the new or upgraded software, the software implementation itself and the changes after the software implementation. To be more specific Smith Systems Consulting will follow a systems development life cycle (SDLC). For now Smith Systems Consulting will be focusing on the analysis phase of the SDLC and the six major activities involved in analysis. These six activities are:
1. Gather information
2. Define system requirements
3. Prototype for feasibility and discovery
4. Prioritize requirements
5. Generate and evaluate alternatives
6. Review recommendations with management
The current problem
1. Gather information
2. Define system requirements Baderman Island Resort is growing at an alarming rate and has outgrown the capabilities of the current word processing software. Smith Systems Consulting will study the current software and how the resort is using it. Once the current problem is understood Smith Systems Consulting will research what the resort needs and what the users of the software need for improved productivity. This will included talking to each business unit’s executive level personnel and the employees that will be using the software for completing daily tasks. “During this activity, the systems analysts meet with users to learn as much as possible about the problem domain- the area of the user’s business that needs an information system solution and that is being researched.” (Satzinger, Jackson, & Burd, 2004) Gathering the problem information is crucial for an accurate understanding of the problem so that system requirements can be accurately defined.
Upgrading or purchasing new software
3. Prototype for feasibility and discovery
4. Prioritize requirements After analyzing the current problem and defining system requirements Smith Systems Consulting will analyze both upgrade the old word processing software and purchasing new software. To do this, a prototype will be built for feasibility and discovery. The prototype will allow Smith Systems Consulting to first see if the project is even a possibility, if not, the project can be scratched or reassessed. The prototype will also allow for discovery of potential problems that will need to be addressed. Defining system requirements may need to be updated at this time. Processing requirements will be discovered; when they are they must be prioritized. According to Satzinger, Jackson, and Burd (2004), “There are always more requests for automation support than there is budget or resources to provide it. Thus, the most important needs must be identified and given priority for development.” If requirements are not prioritized, they may not get implemented, which will result in a failed project.
The Results
5. Generate and evaluate alternatives
6. Review recommendations with management
Once Smith Systems Consulting has gathered all information, defined system requirements, used a prototype and prioritized requirements they can generate and evaluate alternatives. These alternatives should include possible upgrades, new software packages and building the software in-house or using a third party to build and implement the software. Once these alternatives are indentified Smith Systems Consulting will review their recommendations with the management of both Boardman Management Group and Baderman Island Resort.
Summary
Boardman Management Group has hired Smith Systems Consulting to analyze the word processing problem of their client Baderman Island Resort. Boardman Management Group will utilize the consulting firm by having them analyze the current problem of the word processing software. They will complete 6 steps in the process which are gathering information, define system requirements, building a prototype for feasibility and discovery, prioritizing requirements, generating and evaluating alternatives and finally reviewing recommendations with management. This analysis will provide Boardman Management Group and Baderman Island Resort the needed knowledge to decide on how to proceed with their new software project

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