Free Essay

Bottle Neck

In: English and Literature

Submitted By pua2001
Words 437
Pages 2
The bottleneck in my company is the scheduling maintenance process of our detection equipment at airport checkpoints. Currently in order to perform maintenance on a system an engineer performs maintenance at anytime frame throughout the day. Without taking into consideration the affect it has during peak hours when passengers are being processed through security checkpoints. This affects the passenger throughput at the checkpoints when these systems are down for maintenance.

When the X-ray systems are down for maintenance or malfunctioning, a lane will be come closed at the checkpoint. This lane closure causes long lines and major inconvenience for travelers.

Goal: Established a formal maintenance schedule for X-ray equipment at airport checkpoints, and reduce passenger traffic.

STEP 1. Identify the system's bottlenecks.
The bottleneck in this situation is the lack of scheduling process for maintenance. Taking systems down form maintenance without consideration of peak hours can have major affect on the throughput of passengers through airport checkpoints. When this occurs the units that are not being maintained are being overworked causing slow throughput in the checkpoints.

STEP 2. Decide how to exploit the bottlenecks
Every security checkpoint differentiates in the amount of security lanes that are available. These x-ray units need a maintenance schedule developed around non peak hours in order to ease the security lanes, reduce the overworking of x-ray units, and decrease lengthy passenger lines.

Step 3: Subordinate every other decision to the bottleneck.

X-ray units at the security checkpoints will be schedule based on usage and times. The Most used x-ray equipment will be schedule during overnight shifts. This is due to the closure of checkpoints at night, while less used equipment will be performed throughout the day during low throughput of passengers.

STEP 4. Elevate the system's bottlenecks.

While engineers perform maintenance on the X-ray systems site supervisors will perform monthly audits, in order to improve the performance of the equipment and provide feedback to the engineers performing the maintenance. Also scheduled maintenance will be performed by two or more engineers to reduce the completion time of the maintenance.

STEP 5. If, in a previous step, a bottleneck has been broken go

back to step 1.

Establishing a formal maintenance schedule will eliminate slow passenger traffic, and improve system performance. When maintenance is performed according to schedule it will create accountability within the engineers, and less inconvenience to passengers. While at the same time meeting the security standards required by the government. The throughput of passengers will increase as the flow through security checkpoints become a better process with all equipment working up to spec.

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