Premium Essay

Brands

In: Business and Management

Submitted By ramezsobhi
Words 41006
Pages 165
Master Thesis in Marketing

STRONG BRANDS

How Brand Strategy and Brand Communication Contribute to Build Brand Equity THE CASE OF NAVIGATOR

Student: Daniela Yasenova Baeva Supervisor: Professor Doctor Arnaldo Fernandes Matos Coelho May, 2011

Master Thesis in Marketing
STRONG BRANDS – How Brand Strategy and Brand Communication Contribute to Build Brand Equity: THE CASE OF NAVIGATOR

1

ABSTRACT
In a world of global competition that we are living nowadays, brands are each time more used by companies as a strategy to create value and differentiation and this way to be one step ahead of their rivals. A "brand" is the result of the recognition and the personal attachment that forms in the hearts and minds of the customers through their accumulated experience with that “brand”. These experiences contribute to increased consumer trust and loyalty and allow building strong relationships with the “brand”. By this way, “brands” promote the increase of shareholder value and establish a long-term advantage in the marketplace for organisations. Companies recognise that strong brands are and have been historically associated with accelerated revenue growth and improved returns to shareholders. That is why, each time more organisations focus their strategies on building powerful brands as they represent competitive advantage and they are a key success factor in creating value to the customer and at the same time value to the company. In this regard, this study intends to show how effective brand strategy and brand communication contribute to build brand equity and consequently create a strong brand. For this purpose, the case study of Navigator was chosen, being a good example to show how the brand has been managed to become a powerful brand in the premium office paper segment.

Key words: Branding, Strong Brands, Brand Strategy, Brand Communication, Brand...

Similar Documents

Premium Essay

Brand

...Brand identity stems from an organization, i.e., an organization is responsible for creating a distinguished product with unique characteristics. It is how an organization seeks to identify itself. It represents how an organization wants to be perceived in the market. An organization communicates its identity to the consumers through its branding and marketing strategies. A brand is unique due to its identity. Brand identity includes following elements - Brand vision, brand culture, positioning, personality, relationships, and presentations. Brand identity is a bundle of mental and functional associations with the brand. Associations are not “reasons-to-buy” but provide familiarity and differentiation that’s not replicable getting it. These associations can include signature tune(for example - Britannia “ting-ting-ta-ding”), trademark colours (for example - Blue colour with Pepsi), logo (for example - Nike), tagline (for example - Apple’s tagline is “Think different”),etc. | Brand identity is the total proposal/promise that an organization makes to consumers. The brand can be perceived as a product, a personality, a set of values, and a position it occupies in consumer’s minds. Brand identity is all that an organization wants the brand to be considered as. It is a feature linked with a specific company, product, service or individual. It is a way of externally expressing a brand to the world. Brand identity is the noticeable elements of a brand (for instance - Trademark......

Words: 5973 - Pages: 24

Free Essay

Brands

...The Role of Brands A logo represents your business or brand your product and connect with the consumer. Your brand is an asset and should be treated as such. Creating a brand is much more demanding than the simple game to name. It is known to use a brand: (Kotler and Keller, 2012) ◾ Represent your business professionally (Kotler and Keller, 2012) ◾ Remains in the memory of the target audience (Kotler and Keller, 2012) ◾ Inspires consumer confidence (Kotler and Keller, 2012) All brands, like all people and businesses have a unique personality. Two brands may not have the same personality. (Kotler and Keller, 2012) A brand must: ◾ Invent your own communication style. (Kotler and Keller, 2012) ◾ demonstrate their difference (why is this product better than the competition?). (Kotler and Keller, 2012) ◾ Investing in regular communication. (Kotler and Keller, 2012) A brand requires a promise to the consumer that they will actually experience that can provide a reliable - consistent quality, great customer experience, etc.. (Kotler and Keller, 2012) A credible brand signals a certain level of quality so that satisfied buyers can easily choose the product again (Kotler and Keller, 2012). In my personal opinion and based on the Puerto Rican culture the prior sentence might not be applicable for me, credible brand are good if we for instance are going to buy a car or appliances but not for everything. If can buy the same item between a credible brand and a......

Words: 292 - Pages: 2

Free Essay

Brands

...networking equipment; the LCD Business, which made LCD panels for notebook computers, desktop monitors, and HDTV; and the Digital Appliances Business, which produced and sold refrigerators, air conditioners, and washing machines. Samsung believes that the success of their contributions to society and to the mutual prosperity of people across national boundaries truly depends on how they manage their company. Kun Hee Lee, current chairman of the Samsung Group always teaches his employees: always demand superiority in product design and process efficiency. Under Lee’s leadership, Samsung Corporation has become one of the world’s leading memory producers in all types of PCs, digital cameras, game players, and other electronics products. Brand Elements Slogans: It’s not hard to imagine Everyone’s invited URL: www.samsung.com Marketing Strategy Product Innovation Samsung's product range in India included CTVs, audio and video products, information technology products, mobile phones and home appliances. Its product range covered all the categories in the consumer electronics and home appliances. Analysts felt that the wide product range of Samsung was one of main reasons for its success in the Pakistani market. Samsung positioned itself on the...

Words: 709 - Pages: 3

Premium Essay

Brands

...According to an Edelman report on Gen Y-ers, Gen Y-ers see brands as a form of self expression. The more a brand aligns with a persons lifestyle, the more likely it is that he/she will personally identify with the brand. On social networking sites, Gen Y-ers use brands as a “personal identifier” second only to religion and ethnicity. This trend is global. In a very telling sentence, one Russian Gen Y-er states, “Some brands help me to create my image.” So, I predict that brand tattoos are gaining popularity because more and more people are seeing brands as extension of themselves. People identify brands they feel reflect their personality, and get brand tattoos as a primary form of self expression. GoldenPalace.com paid this woman for the real estate space on her forehead. This is a permanent tattoo, no joke, she sold it in 2005 for $10K. Just goes to show you, if you need money or need the advertising there is always someone out there. ________________________________________ But is it impossible to save a brand if the personality is sinking? In some cases a tarnished and even violent past hasn’t impacted the brand at all – it may even add to the mystique. A slew of hip hop artists from 50 Cent to Eve have or are turning their urban images into lifestyle brands. P. Diddy (a.k.a., Sean Combs), saw his five-year-old Sean John fashion label bring in $400 million in retail sales in 2003. A women's collection and fragrance are also planned. At Federated, one of the......

Words: 1008 - Pages: 5

Premium Essay

Brand

...Branding Through Mascots Bottom of Form Willard Scott, Bob Brandon, King Moody, Geoffrey Guiliano and Joe Maggard. What do these people have in common? Well, they are just five in a list of many more who have essayed the role of Ronald McDonald on television. A nanosecond is all it takes for the image of the red-haired clown in his bright-yellow jumpsuit to make people think of the McDonald's brand. Over the years Ron, as he is popularly called, has acquired an iconic status and has become the public face of the burger giant whose golden arches is the most widely recognized symbol in the fast food industry.   India too, is not without its fair share of mascots. For years, the cute Amul girl regaled millions of Indians with her antics and a plateful of products - butter, cheese, milk and chocolates. Today she is undoubtedly The Taste of India. Other popular mascots include Air India's Maharaja, with his diminutive stature, giant turban and oversized moustache exuding warmth and hospitality, and Asian Paints' naughty boy Gattu, holding a bristly paintbrush in one hand and a can of overflowing paint in the other. Incidentally, Gattu was created in 1954 by none other than the master cartoonist, R. K. Laxman. Why mascots? The use of mascots goes back to antiquity, but they were not always called mascots. The word 'mascot' suggests a connection with the occult, being derived from the French slang mascotte meaning 'witch'. How the word entered the English language is a story...

Words: 3608 - Pages: 15

Premium Essay

Brand

...We Dress Homes TABLE OF CONTENTS S.No. 1. Contents Competitors’ Background - Bareeze Home Expressions IKEA Pakistan alKaram Studio ChenOne Ideas Habitt Junxion Zubaida’s homestore 2. 3. 4. Marketing Audit - Tagline Comparison - USP Comparison - Website Comparison Action Plan (8-Step Plan) - Step 1: USP - Step 2: Vision Mission & Values - Step 3: Brand Personality - Step 4: Corporate Tagline - Step 5: Product Development Strategy - Step 6: Service Development Strategy - Step 7: Social Media Marketing - Step 8: Promotional Strategy References Page No. 3 4 5 6 7 8 9 10 11 12 12 13 14 15 16 16 17 18 19 20 21 23 24 2 3 Home Expression was founded in 1998 by Bareezé. All bed sets, bed covers, etc. of Home expressions are made with Bareezé quality fabric. Bed sets by home expressions are designed according to local and global fashion trends. Beautiful bed without beautiful bed cover looks ugly, taking consideration this need of customers, Home expressions has made several stylish bed sets in several designs and color combination. Now Home expressions has also introduced various new home accessories as well like beautiful rugs, soft furnishing etc. which helped Pakistani women to decorate their home in a more stylish way. Design Type: Floral/trendy motif Designs 4 Affordable Solutions for Better Living The IKEA Concept is founded on a low-price offer in home furnishings. It is based on offering a wide range of well-designed, functional home......

Words: 2927 - Pages: 12

Premium Essay

Brand

...FINAL DISSERTATION Emotional Branding: Investigating the Role of Emotions in Advertising and Branding SUBMITTED BY Usama Shahzad BITE ID : 35163 Submitted in partial fulfillment of the requirement for the MBA Innovative Management in collaboration with Coventry University and British Institute of Technology & E-commerce August 2007 -1- The intuitive mind is a scared gift and the rational mind is a faithful servant. We have created a society that honors the servant and forgotten the gift. Albert Einstein -2- Acknowledgments First of all, I would like to thank my research supervisor Dr. Gordon Bowen for his support and advice throughout this dissertation. His critical comments always managed to solve arising problems and helped me understand the subject. I would also like to thank the MBA programme co-ordinator Mr. Innayath for his enormous encouragement and inspiration throughout my course. Also I wish to thank all the respondents who participated in the interviews for providing me with valuable information. And finally, I wish to thank my family for their moral support and blessings. Without them none of this would have been possible. -3- Table of Contents Table of Figures ..............................................................................................................- 6 Abstract ...........................................................................................................................- 7 Chapter 1...................

Words: 21075 - Pages: 85

Premium Essay

Brand

...eARTICL BRAND PLANNING by Kevin Lane Keller < CONTENTS PAGE E eARTICL BRAND PLANNING by Kevin Lane Keller E. B. Osborn Professor of Marketing Tuck School of Business Dartmouth College A Shoulders of Giants p ublication info@SOGiants.com | w ww.SOGiants.com E Published by Shoulder of Giants info@SOGiants.com All text © Shoulder of Giants 2009 The work (as defined below) is provided under the terms of the Creative Commons Public License. The work is protected by copyright and/or other applicable law. Any use of the work other than as authorized under this license or copyright law is prohibited. In terms of this copyright you are free to share, to copy, distribute and transmit the work under the following conditions: Attribution – You must attribute the work in the manner specified by the author or licensor Noncommercial – You may not use this work for commercial purposes. No Derivative Works – You may not alter, transform, or build upon this work. For any reuse or distribution, please see the Full License Terms of this work. CONTENTS This is a free eArticle based on the eBook and video of Brand Planning. It offers key points from the full title – giving you the ability to learn something new about this business topic in just a few minutes while discovering how to get even more from the full length versions. INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1. BRAND......

Words: 3352 - Pages: 14

Premium Essay

Brand

...Journal of Marketing Communications Vol. 15, Nos. 2 – 3, April– July 2009, 139–155 Building strong brands in a modern marketing communications environment Kevin Lane Keller* E.B. Osborn Professor of Marketing, Tuck School of Business, Dartmouth College, 100 Tuck Hall, Hanover, NH 03755, USA To help marketers to build and manage their brands in a dramatically changing marketing communications environment, the customer-based brand equity model that emphasizes the importance of understanding consumer brand knowledge structures is put forth. Specifically, the brand resonance pyramid is reviewed as a means to track how marketing communications can create intense, active loyalty relationships and affect brand equity. According to this model, integrating marketing communications involves mixing and matching different communication options to establish the desired awareness and image in the minds of consumers. The versatility of on-line, interactive marketing communications to marketers in brand building is also addressed. Keywords: customer-based brand equity; brand resonance; brand building; integrated marketing communications; interactive marketing communications Introduction The marketing communications environment has changed enormously from what it was 50, 30 or perhaps even as few as 10 years ago. Technology and the Internet are fundamentally changing the way the world interacts and communicates. At the same time, branding has become a key marketing priority for most......

Words: 8336 - Pages: 34

Premium Essay

Brand

...A brand orientation typology for SMEs: a case research approach Ho Yin Wong and Bill Merrilees Department of Marketing, Griffith Business School, Griffith University, Gold Coast, Australia Purpose – This research paper aims to discuss the role of branding strategy in small and medium size enterprises (SMEs). Design/methodology/approach – The literature on traditional brand management and strategic branding are first reviewed. Four critical constructs are identified, namely brand distinctiveness, brand orientation, brand-marketing performance and brand barriers. The literature, in combination with (eight) case research interviews, has been synthesised to develop a new theory of SME branding. Findings – The paper reveals that the theory identifies the ladder of SME brand orientation, moving from minimal brand orientation, to embryonic brand orientation to integrated brand orientation. Further, it is suggested that most SMEs will be on the lower steps of the ladder. A model of the brand strategy process has been formulated, specifying links between brand barriers, brand distinctiveness, brand orientation and brand-marketing performance. The study puts forward some propositions about the pre-conditions to move higher up the ladder, particularly to an integrated brand orientation. Research limitations/implications – The major limitation of this research is that it is based on eight case studies. It is suggested that a quantitative survey be carried out to enhance the......

Words: 1839 - Pages: 8

Premium Essay

Brand

...15 * Brand * Brand Identity * Brand names, logos, positioning, brand associations ,brand tons and brand personality * Good first impression and evokes positive association * Brand Positioning * What business the company is in * What benefits provides * Why is better than the completion * Tool used for building brand Identity * Use a set of tool to strength * Project the brand image Strong brands exhibit * Owned word –name should trigger another, a favorable one. * Slogan – repeated in every ad they use * Colour – set of colour brand recognition * Symbols and logos – use in their communication * Cartoons and Animations – develops a character, animated to etch the brand image into customer mind * Objects – choose an object to represent a company brand * Brands and Logos * 2014 Top Brand * 2013 Top Brand * 2012 Top Brand * 2011 Top Brand * Measuring Brand Effectiveness 4D’s * Differentiation * Distinctiveness * Defendable * Digitable * Brand * Name, term, sign, symbol or design, or a combinations of them, intended to identify the goods or services of one seller or group of sellers and to differentiate them from those of competitors. * Choosing a Brand Name * Various meaning * Promises must be built up through brand identity work * Consistent with the value positioning of brand * Among the desirable qualities of brand name ......

Words: 675 - Pages: 3

Premium Essay

Brands

...Brands have become a hot debate around the world, with the rising of people’s living standards. The brand is a symbol of the company's image, and a good brand is able to get a good reputation for the company to gain profits and can also improved employment problems. Brands make many problems in some ways, thus there is an argument about whether brands are positive or negative in society. This essay will provide several causes of branding’s important issue, and argue that why branding has the advantages outweigh the disadvantages. There are several reasons for the impacts of brands companies have become a prevalent issue were set. The first cause of this issue is that the brand is a significant part of the corporate structure. Using brand in the expert thing of the legal, improve reputation and pursue profits, its result is satisfactory (Ahmad 2003, p. 175). Secondly, brands can lead to several social effects, such as the debate between the rich and the poor, and they take the responsibility. For example, Ahmad (2003) states that it has become so fashionable to decry brands that even those who promote labels for a living are eager to join in the assault. Finally, the global companies and their designers are used their designs to develop children’s imagination, and using their political influence to affect people, limiting people’s culture (Ahmad 2003, p. 171). Brands can bring a huge economic interest has been one of the most significant factor of brands’ positive......

Words: 982 - Pages: 4

Premium Essay

Brand

...Build  credibility by building trust Company brands, like individual  personalities, are based on behaviors and characteristics. The stronger the  characteristics, the stronger the business brand image. Over time, these  company personality traits become anticipated, expected and relied upon,  forming an inherent “promise” between a business and its clients. Volvo built a  reputation on safety. Rolex on prestige. Walmart on low prices. Companies have  personalities just like people. The more defined the character, the more  memorable the brand. Geico’s little guy coveys their affordability message “in  15 minutes or less.” With social media on the rise,  and increased transparency on the web, brands can no longer hide out,  manipulate or dictate the message. Actions speak louder than tweets. This requires a new level of authenticity and commitment to a company’s core  values. What is your brand promise?  Do you know it? More importantly, do your customers know it? Most companies, (especially start ups and entrepreneurs,) in  an attempt to simply get by and “make it,” lose focus and promise too many  things to too many people. It’s a we-can-do-it-all mentality that fears than  any “no” will lead to a loss of business -- when in fact, it’s just the  opposite. Saying no to incongruent clients and projects creates time and  opportunity to say yes to the right ones. Common tag lines such as “No job  is too big or small,”  communicate  little to nothing about your benefits...

Words: 1307 - Pages: 6

Premium Essay

Brand

...Research Proposal Brand and Consumer Behaviour of Innocent Module title: Research Methods Module number: M25BSS Module Leader: Dr Steve Jew By: Mahdieh Mehrabi Moezabadi (SID: 3576238) MBA MARKETING 1. Title 2. Background 3. Preliminary Review of Literature 4. Research Questions and Objectives 4.1. Questions 4.2. Objectives 5. Research Plan 5.1. Research Perspectives 5.2. Research Design 5.3. Data collection 5.3.1. Methods 5.3.1.1. Secondary Data 5.3.1.2. Primary data 5.3.2. Use of primary and secondary data 5.3.3. Access and sampling strategy 5.3.4. Data analysis and presentation 5.4. Limitations of research 5.4.1. Validity 5.4.2 Reliability 5.4.3. Generalisability 6. Ethical considerations 7. Planning 8. References 1 1 2 5 5 5 5 5 6 6 6 7 7 7 7 8 8 8 9 9 9 9 11 1. Title Brand and Consumer Behaviour of Innocent 2. Background At the time of the integration of world economy, competition has become stronger and for the success of company activity in national, regional, and world markets, one of the most important factors is to effectively manage quality and its means of identification such as trade and quality marks, brands, etc. There has been a growth in the products with different brands and trademarks as well as in consumption of goods. In the modern days, brands symbolize different sets of meanings, generating specific associations or emotions for every consumer. The brand is the competitive advantage for a company and a source of added value which leads......

Words: 3479 - Pages: 14

Premium Essay

Brands

...Managing the brand Even though the there has been a significant level of marketplace change within the last thirty years, the principles that involve in management have not changed. But the capacities to understand and implement the principles of companies have significantly improved. The role of the top management It is a core task of the top management to generate and maintain a culture and business atmosphere where improved understanding of the consumer is the driving force for the team entrusted with management of the brand. Managing brands for value creation According to the research which was carried out by Booz Allen Hamilton and Wolff Olins, they have found that there are three categories of companies. These companies were categorized in a way that how each company has identified the importance of brands in their success. The three types are briefly described below. * Brand-guided companies: These companies have identified that brand is so important for the success of their business and therefore to have a reasonable management of brand. They have established a common understanding of what they stands for and therefore have assigned clear brand ownership at top management level [1]. * Emerging brand companies: These companies have not yet fully recognized the importance of brands in success. They are developing a common understanding of their brands. Therefore we can expect them to be a brand-guided company over the next five years. *......

Words: 1022 - Pages: 5